Recall 238 – Seat Belt Pretensioners May Explode – 2021-2022 Hyundai Santa Fe Hybrid, & 2022-2023 Santa Fe Plug-In Hybrid

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October 31, 2022 NHTSA CAMPAIGN NUMBER: 22V816000

Seat Belt Pretensioners May Explode

An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

 

NHTSA Campaign Number: 22V816

Manufacturer Hyundai Motor America

Components SEAT BELTS

Potential Number of Units Affected 14,928

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

 

Remedy

Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Hyundai has a Recall

 


A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers.

 

Recall Description:

The front driver’s and/or passenger-side seat belt pretensioners in certain 2021-2022MY Santa Fe Hybrid & 2022MY Santa Fe Plug-in (PHEV) vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity.

 

Affected Vehicles:

  • Certain 2021-2022MY Santa Fe Hybrid (TM HEV) vehicles produced from 12/18/2020 – 07/26/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.
  • Certain 2022MY Santa Fe Plug-in Hybrid (TM PHEV) produced from 05/13/2021 – 07/21/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.
  • To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.
  • For this recall, please note that there are some new vehicles currently in dealer stock.

 

Remedy Information:

Install front seat belt pretensioner anti-separation protection caps.

  • Labor time:7 M/H
  • Recommended technician training level: Hyundai Certified Technician (or above) that has one (1) or more years of experience repairing Hyundai vehicles

 

Recommended Alternative Transportation: A Service Rental Car (SRC) should be provided if the customer does not feel safe operating their vehicle until the remedy has been performed.  

 

Customer Talk Tracks

“During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle does have an open recall. The recall states that in the event of a crash, abnormal deployment of the front seat belt pretensioner could cause metal fragments to enter the vehicle occupant compartment, resulting in potential injury to occupants. Hyundai is conducting this action to ensure the safety of its vehicles.

During your visit today we will install an anti-separation protection caps on your front seatbelt pretensioner. May we proceed with completion of the recall during today’s visit?”

 

Customer FAQ:

Q1: What is the issue & safety concern? 

A1: The front driver’s and/or passenger-side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity.

 

Q2: What are the affected vehicles?

A2:

1) Certain 2021-22MY Santa Fe Hybrid (TM HEV) vehicles produced from 12/18/2020 – 07/26/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.

2) Certain 2022MY Santa Fe Plug-in Hybrid (TM PHEV) produced from 05/13/2021 – 07/21/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.

 

Q3: Have there been any accidents or injuries?

A3: As of the date of this filing (10/31/22), Hyundai is not aware of any abnormal pretensioner deployment incident on Santa Fe Hybrid/Plug-in (TM HEV/PHEV) vehicles, including fatalities, injuries, crashes, and fires globally.

 

Q4: Stop Sale?

A4: Dealer: A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. The stop sale commenced with the filing of the 573 to NHTSA. Port: A “hold” has been issued for all vehicles located at ports.

 

Q5: What will be done during the recall service at the dealer? 

A5: The dealership will install anti-separation protection caps on the front seat belt tensioners for the driver and passenger sides. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty.

Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24,2022.

 

Q6: When will owners be notified? 

A6: Owners will be notified by mail beginning in late December 2022.

 


22-01-088H
NOVEMBER 2022

FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 238)

Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps.

Applicable Vehicles:
– Certain 2021-22MY Santa Fe Hybrid (TM HEV) produced between 12/18/2020 – 07/26/2022
– Certain 2022MY Santa Fe Plug-in (TM PHEV) produced between 05/13/2021 – 07/21/2022

 

Refer to the QR code or link below for guided video information:
Hyundai Service Learning – Recall 238 Service Procedure 

 

SERVICE PROCEDURE (SAME FOR DRIVER SIDE AS PASSENGER SIDE):

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RECALL 238/011G ATTACHMENT A (AMENDED 12-8-2022)
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION

❖ October 2022
On October 17, 2022, HMC notified NASO of the pretensioner testing results of the micro gas generator separation from the pretensioner pipe, a condition referenced in Recalls 211/009G (21V-796), 219 (22V-069), 220 (22V-123), 223 (22V-218), 229 (22V-354) and 231 (22V-458), for non-North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV. HMC confirmed no separation of the micro gas generator was observed for North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV due to having different airbag control unit logic. HMC communicated its decision for a foreign recall for Genesis G80 EV and Hyundai Santa Fe HEV/PHEV for non-North American markets, based on the testing results.

On October 24, 2022, NASO convened its North American Safety Decision Authority (“NASDA”). Although no concern was observed for North American spec G80 EV and Santa Fe HEV/PHEV, in an abundance of caution NASO decided to conduct a safety recall of G80 EV vehicles and Santa Fe HEV/PHEV vehicles equipped with pretensioners without a vent valve.

❖ December 2022
On December 6, 2022, HMC notified NASO of 5 additional G80 EV vehicles to the affected vehicle population initially reported in Hyundai’s filing of Recall 238 based on reconfirmation of vehicles equipped with pretensioners requiring remedy. Hyundai is submitting this revision as amended information to the initial Part 573 report for Recall 238.

Hyundai is not aware of any abnormal pretensioner deployment incidents on G80 EV and Santa Fe HEV/PHEV vehicles, including fatalities, injuries, crashes and fires globally.

Hyundai is continuing testing of certain out of recall scope vehicles equipped with Samsong pretensioners.

 


5 Affected Products

Vehicles

MAKE MODEL YEAR
GENESIS G80 ELECTRIC 2023
HYUNDAI SANTA FE HYBRID 2021-2022
HYUNDAI SANTA FE PLUG-IN HYBRID 2022-2023

 


25 Associated Documents

Attachment A Chronology

RMISC-22V816-1299.pdf 112.894KB

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Recall Acknowledgement

RCAK-22V816-2216.pdf 645.269KB

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Defect Notice 573 Report

RCLRPT-22V816-3068.PDF 214.869KB

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Remedy Instructions and TSB

RCRIT-22V816-9458.pdf 1419.683KB

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Remedy Instructions and TSB

RCRIT-22V816-9467.pdf 1199.172KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V816-4897.pdf 416.401KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V816-0549.pdf 608.67KB

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Attachment A Amended Chronology

RMISC-22V816-0229.pdf 101.789KB

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Recall 573 Report – December 8, 2022

RCLRPT-22V816-7059.PDF 214.87KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V816-5706.pdf 269.381KB

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Recall Quarterly Report #1, 2022-4

RCLQRT-22V816-1590.PDF 211.144KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V816-2652.pdf 233.663KB

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ISSUED Renotification Notice

RCRN-22V816-0137.pdf 178.602KB

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ISSUED Renotification Notice

RCRN-22V816-3469.pdf 360.928KB

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ISSUED Renotification Notice

RCRN-22V816-7603.pdf 120.45KB

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ISSUED Renotification Notice

RCRN-22V816-2917.pdf 400.145KB

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ISSUED Renotification Notice – Email Notification

RCRN-22V816-9286.pdf 178.602KB

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Recall Quarterly Report #2, 2023-1

RCLQRT-22V816-2397.PDF 211.252KB

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ISSUED Renotification Notice

RCRN-22V816-1397.pdf 165.909KB

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ISSUED Renotification Notice

RCRN-22V816-6829.pdf 160.293KB

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ISSUED Renotification Notice

RCRN-22V816-9751.pdf 164.619KB

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Recall Quarterly Report #3, 2023-2

RCLQRT-22V816-8097.PDF 211.344KB

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ISSUED Renotification Notice

RCRN-22V816-4912.pdf 353.37KB

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ISSUED Renotification Notice

RCRN-22V816-9592.pdf 160.287KB

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ISSUED Renotification Notice

RCRN-22V816-7707.pdf 105.251KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V816&docType=RCL

 


 

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Bestseller No. 8
AUTOPHIX OBD2 Scanner Bluetooth, 4 Systems Scan Tool 3210 PRO Car Scanner Diagnosis Engine ABS SRS Transmission Wireless Code Reader Car Diagnostic Scanner with Battery Test for iPhone, iPad & Android
  • 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
  • RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
  • QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
  • EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
  • ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
SaleBestseller No. 9
LAUNCH CRP123 OBD2 Scanner-2024 Newest Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Airbag Code Reader,Lifetime Free Update
  • 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
  • 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
  • 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
  • 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
  • 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
Bestseller No. 10
TOPDON Upgraded AD600 OBD2 Scanner, Diagnostic Tool, ABS SRS Transmission Engine Code Reader, 8 Reset Services Scan Tool, Oil/Brake/BMS/SAS/DPF/TPMS/ETS Reset, Injector Coding, Lifetime Free Update
  • 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
  • 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
  • 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
  • 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
  • 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.

Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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