Recall 211 Seat Belt Pretensioner May Explode – 2021 Hyundai Elantra, Elantra HEV, Venue

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This notice applies to your Hyundai, VIN: Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in your vehicle, with the VIN shown above. Hyundai is initiating a safety recall to repair a condition involving the front seat belt pretensioners in certain 2021 Elantra, 2021 Elantra Hybrid, and 2021 Venue vehicles in the U.S. and Canada. The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently making preparations to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available. What is the problem? The front driver-side and/or passenger-side seat belt pretensioners in the subject vehicles were installed from a suspect production lot containing pyrotechnic-type pretensioners that may deploy abnormally and explode during a crash. At the time of this filing, the cause of the abnormal deployment is unknown. Hyundai is recalling vehicles equipped with pretensioners produced within the same production lot and will conduct a detailed part return analysis. The part inspections and investigation will actively continue to determine if a specific root cause and defect trend exists. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What should you do in the interim? We appreciate your patience. Hyundai is currently making preparations to implement the recall remedy. You will receive a second notification letter when the remedy is available. For updated information regarding this recall, please visit: www.HyundaiUSA.com/Campaign211 If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer and/or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL (INTERIM NOTICE) 2021 Elantra, 2021 Elantra Hybrid, 2021 Venue Seat Belt Pretensioner This is an important Safety Recall. • We are currently preparing the remedy. We will notify you when the remedy is ready. • For updated information, you can visit: www.HyundaiUSA.com/Campaign211 Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 21V-796 Hyundai Recall Number: 211

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Technical Service Bulletin GROUP NUMBER RECALL 22-01-017H DATE MODEL(S) FEBRUARY 2022 VARIOUS SUBJECT: FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) Description: The front seat pretensioner may deploy abnormally in the vehicles described below, causing the MMG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to replace the front seatbelt pretensioner to resolve the condition. Applicable Vehicles: Certain 2021MY Elantra (CN7) vehicles produced from 3/8/2021 to 4/15/2021. Certain 2021MY Elantra Hybrid (CN7 HEV) vehicles produced from 3/8/2021 to 3/15/2021. Certain 2021MY Venue (QX) vehicles produced from 3/8/2021 to 3/22/2021. As required by federal law, dealer must not deliver new vehicle for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in t he shop for any maintenance or repair. When a vehicle arrives at the Service Department, access the “Vehicle Information” screen via WEBDCS to identify open Recalls.  IMPORTANT Important Note: When looking up the vehicle in the “Vehicle Information” screen, make sure to go to the ‘Campaign Not Performed’ section, and view the ‘Campaign Description’ field for the applicable op code for your vehicle. The applicable op code will inform you if the l eft hand (LH), right hand ( RH), or both sides (LH/RH) need to have the pretensioner replaced. Please see example on page 2. NOTICE FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 2 of 8 SUBJECT: SUBJECT: Parts Information: MODEL PART NAME PART NUMBER NOTES LH RH Elantra (CN7) Front Seatbelt Pretensioner 88810-AA500NNBQH – Only Replace LH Side 88810-AA500TVNQH 88810-AA500YFRQH Trim Fastener 82315-2P000QQH 82315-2P000QQH 2 Needed Per Side Elantra Hybrid (CN7 HEV) Front Seatbelt Pretensioner 88810-AA500TVNQH – Only Replace LH Side 88810-AA500YFRQH Trim Fastener 82315-2P000QQH 82315-2P000QQH 2 Needed Per Side Venue (QX) Front Seatbelt Pretensioner 88810-K2500NNBQH 88820-K2500NNBQH Use op code in the WEBDCS ‘Vehicle Information’ screen to reference replacement of either LH, RH, or both sides. (See example below.) 88810-K2500UUGQH 88820-K2500UUGQH Trim Fastener 82315-2W000QQH 82315-2W000QQH 4 Needed Per Side NOTE 1: For all vehicles (including the Venue (QX)), you can also see the applicable op code to your specific VIN when accessing the “Vehicle Information” screen in WEBDCS, regarding to which side(s) to replace. Go to the ‘Campaign Not Performed’ section and look in the campaign description field. RH is for right hand ONLY, LH is for left hand ONLY, and RH/LH is for both sides. See example below. NOTE 2: Please refer to the parts catalog for the applicable color for your vehicle. Parts for this recall have an additional ‘QH’ added to the part number in the parts catalog. Example: FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 3 of 8 SUBJECT: SUBJECT: Warranty Information: MODEL OP CODE OPERATION OP TIME CAUSAL PART NATURE CODE CAUSE CODE Elantra (CN7) 11D185R0 Front Seat Belt Pretensioner Replacement (LH ONLY) 0.4 M/H 88810-AA500NNBQH I11 ZZ3 Elantra Hybrid (CN7 HEV) 11D185R1 Front Seat Belt Pretensioner Replacement (LH ONLY) 88810-AA500TVNQH Venue (QX) 11D185R2 Front Seat Belt Pretensioner Replacement (LH ONLY) 88810-K2500NNBQH 11D185RB Front Seat Belt Pretensioner Replacement (RH ONLY) 88820-K2500NNBQH 11D185R3 Front Seat Belt Pretensioner Replacement (LH & RH – BOTH) 0.6 M/H 88810-K2500NNBQH NOTE 1: Submit Claim on Campaign Claim Entry Screen. NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The incident part(s) may be subjected to callback through the Warranty Technical Center (WTC). FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 4 of 8 SUBJECT: SUBJECT: Refer to the QR code or link below for guided video information: Hyundai Service Learning – Recall 211 Service Procedure Service Procedure: 1. Move the seat as far forward as possible by using the front/rear switch (A) and seat back switch (B). 2. Record radio presets and disconnect the negative (-) battery terminal. 3. Turn off the vehicle’s ignition key before continuing. 4. Partially remove the front door body side weather strip (C). A A B B The procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt The procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt pretensioner procedure is the same.pretensioner procedure is the same. NOTICE NOTICE C C FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 5 of 8 SUBJECT: SUBJECT: 5. Remove the front door scuff trim (D) using a flat head screwdriver or plastic trim remover. 6. Partially remove the rear door body side weather strip (E). 7. Partially remove the rear door scuff (F) using a screwdriver or plastic trim remover. D D If using a screwdriver, be sure If using a screwdriver, be sure to wrap protective tape around to wrap protective tape around the tip to prevent damage on the the tip to prevent damage on the trim and panels.trim and panels. NOTICE NOTICE E E F F FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 6 of 8 SUBJECT: SUBJECT: 8. Move the front seat belt lower anchor cover (G) upward. 9. Loosen the mounting bolt (H) and remove the front seat belt lower anchor. 10. Pull and remove the center pillar lower trim (I). G G H H Tightening Torque: Tightening Torque: 28.9 28.9 –– 39.8 lb39.8 lb–ft ft (39.2 (39.2 –– 53.9 Nm)53.9 Nm) NOTICE NOTICE I I Replace existing fasteners with Replace existing fasteners with new ones.new ones. NOTICE NOTICE FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 7 of 8 SUBJECT: SUBJECT: 11. Remove the center pillar upper trim (J). 12. Loosen the front seat belt upper anchor mounting bolt (K) and remove the front seat belt anchor. 13. Loosen the mounting bolts (L) and (M) and remove the front seat belt pretensioner. J J K K Tightening Torque: Tightening Torque: 28.9 28.9 –– 39.8 lb39.8 lb–ft (39.2 ft (39.2 –– 53.9 Nm)53.9 Nm) NOTICE NOTICE L L M M Tightening Torque: Tightening Torque: L: 5.8 L: 5.8 –– 8.7 lb8.7 lb–ft (7.7 ft (7.7 –– 11.8 Nm)11.8 Nm) M: 28.9 M: 28.9 –– 39.8 lb39.8 lb–ft (39.2 ft (39.2 –– 53.9 Nm)53.9 Nm) NOTICE NOTICE FRONT SEAT BELT PRETENSIONER REPLACEMENT (RECALL 211) TSB #: 22-01-017H Page 8 of 8 SUBJECT: SUBJECT: 14. Press in the tabs for the locking pin (N) to disconnect the front seatbelt pretensioner connector (O) and the free active seatbelt connector (P). 15. Remove the front seat belt pretensioner. 16. Install the newly supplied front seat belt pretensioner. 17. Reinstall parts in reverse order of removal. Make sure you replace existing fasteners with new ones. 18. After connecting the negative (-) battery terminal, be sure to reprogram radio presets. 19. The service procedure is complete. O O P P N N Move the height adjuster lever Move the height adjuster lever (Q) to the highest point before (Q) to the highest point before reinstalling the upper center reinstalling the upper center pillar pillar trim.trim. NOTICE NOTICE Q Q

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This notice applies to your Hyundai, VIN: Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in your vehicle, with the VIN shown above. Hyundai is initiating a safety recall to repair a condition involving the front seat belt pretensioners in certain 2021 Elantra, 2021 Elantra Hybrid, and 2021 Venue vehicles in the U.S. and Canada. What is the problem? The front driver-side and/or passenger-side seat belt pretensioners in the subject vehicles were installed from a suspect production lot containing pyrotechnic-type pretensioners that may deploy abnormally and explode during a crash. At the time of this filing, the cause of the abnormal deployment is unknown. Hyundai is recalling vehicles equipped with pretensioners produced within the same production lot and will conduct a detailed part return analysis. The part inspections and investigation will actively continue to determine if a specific root cause and defect trend exists. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What will Hyundai do? Your Hyundai dealer will replace the Seat Belt Pretensioners. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible. The actual time required to perform the installation will take less than one hour, however your vehicle may be needed longer; therefore we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer and/or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2021 Elantra, 2021 Elantra Hybrid, 2021 Venue Seat Belt Pretensioner Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 21V-796 Hyundai Recall Number: 211 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule the repair as soon as possible. • This repair will be performed at NO CHARGE to you. • For updated information, you can visit: www.HyundaiUSA.com/Campaign211

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