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June 27, 2022 NHTSA CAMPAIGN NUMBER: 22V458000
Seat Belt Pretensioners May Explode
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
NHTSA Campaign Number: 22V458
Manufacturer Hyundai Motor America
Components SEAT BELTS
Potential Number of Units Affected 72,470
Summary
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 231. This recall expands and replaces NHTSA recall number 21V-796 for Venue vehicles. Venue vehicles previously repaired under 21V-796 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
Important Notice regarding Related Recalls 211:
Recall 231 supersedes recall 211 as outlined below and will be deactivated. Any repairs performed in accordance with the respective 211 TSBs must have a repair order (RO) open date prior to 07/15/2022. Labor operation codes applicable to superseded recalls and vehicle models will be deactivated and related claims must be submitted by 07/30/2022.
Description of Campaign:
The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.
Affected Vehicles:
- Certain 2020-2022MY Hyundai Venue vehicles produced from 09/17/2019 – 05/31/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.
- To check vehicle specific recall applicability, access the “Vehicle Information” screen (VIS) via WebDCS. Ø As of this remedy launch, there are new vehicles currently in dealer stock.
Remedy Information:
Install front seat belt pretensioner anti-separation protection caps.
- Estimated Repair Time: 7M/H
- Recommended Technician Training Level: Certified with completion of the Technician Orientation virtual instructor led training or equivalent
Recommended Alternative Transportation: It is recommended that Service Rental Cars (SRCs) are made available for customers that are concerned with the safe operation of their vehicle prior to release of remedy.
Customer FAQs:
Q1: What is the issue?
A1: The front driver’s and/or passenger-side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash.
Q2: What is the safety concern?
A2: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.
Q3: Have there been any accidents or injuries?
A3: As of the date of the filing to NHTSA (06/27/22), there are no related crashes, injuries, or reported incidents involving Venue vehicles in the U.S.
Q4: What will be done during this recall service at the dealer?
A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pre-tensioner anti separation caps installed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty.
Q5: What if the owner incurred out-of-pocket expenses for obtaining a remedy for the recall condition?
A5: Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.
Q6: Will this recall supersede previous recall 211 for the seat belt pretensioner involving Venues? A6: Yes, Recall 231 supersedes previous recall 211.
Q7: My vehicle had the recall procedure previously completed for Recall 211. Does it still need to be repaired under Recall 231?
A7: Yes, Recall 231 still needs to be performed on the vehicle.
22-01-057H
July 2022
IMPORTANT
**DEALER STOCK & RETAIL VEHICLES**
Vehicle
repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work.
As required by federal law, dealers must not deliver new vehicle s for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps.
Applicable Vehicles:
- Certain 2020-22MY Venue (QX) produced from 07/19/2019 – 05/31/2022
Refer to the QR code or link below for guided video information:
Hyundai Service Learning – Recall 231 Service Procedure
NOTICE
The replacement procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt pretensioner procedure is similar
Service Procedure:
FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (SWLL TYPE)
1. If applicable, record the customer’s radio preset stations for AM / FM / SXM.
2. Disconnect the negative ( – ) battery terminal.
CAUTION
Negative Battery Terminal Tightening Torque:
7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft)
3. Move the front seat belt lower anchor cover (A) upward.
4. Loosen the mounting bolt (B) and remove the front seat belt lower anchor.
CAUTION
Tightening Torque: bolt (B)
39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft)
5. Remove the center pillar lower trim (C).
NOTICE
Refer to the shop manual.
– Interior trim > Center pillar trim
CAUTION
Take care not to damage the pretensioner when removing or installing the seat belt.
6. Loosen the mounting bolts (D) & (E).
CAUTION
Tightening Torque: bolt (D)
7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft)
Tightening Torque: bolt (E)
39.2 ~ 53.9
7. Remove the connector (F) and then disconnect the front seat pretensioner (G. Move the pretensioner to install caps and screws.
CAUTION
Be careful not to twist the seat belt.
8. Attach the pad (H).
9. Install Cap A (I).
CAUTION
Check if the installation direction of the cap matches the figure.
10. Install Cap B (J).
11. Mount the cap top screws (K).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
When mounting the screws, hold the bottom of the cap by hand and secure it.
12. Mount the cap bottom screws (L).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
13. Mark all 4 screws with paint after installing screws.
14. Torque the seat belt pretensioner mounting bolts (M) and (N) to specifications.
CAUTION
Tightening Torque: bolt (I)
7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft)
Tightening Torque: bolt (J)
39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft)
15. Install seat belt pretensioner in the reverse order of removal.
16. Repeat procedure steps 3-15 on the passenger’s side.
Reprogram the customer’s preset radio stations.
NOTICE
– When the ignition switch is turned on after installing the pretensioner , check that the warning light is turned on and off for about 6 seconds.
– Install the connectors securely.
RECALL 231 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
❖September – October 2021
On September 15, 2021, NHTSA’s ODI informed HMA’s NASO of a crash incident involving a model year 2021 Hyundai Elantra vehicle where the driver-side seat belt pretensioner allegedly deployed abnormally causing metal fragments to enter the rear cabin and resulting in injury to an occupant’s leg. NHTSA was notified of the incident by a law firm representing the operator of the incident vehicle. The law firm also notified HMA’s external counsel on the same day, who then alerted HMA’s Legal department of the incident.
In subsequent discussions with the agency following the initial notice, ODI requested Hyundai’s assessment of the incident under cover of SGO 2015-01, a standing general order involving abnormal deployments of frontal airbag inflators manufactured by ARC. On September 22, 2021, in accordance with requirements set forth in SGO 2015-01, HMA submitted its first report notifying ODI of its receipt of the 2021 Elantra incident.
On September 30, 2021, NASO provided an update on its investigation of the 2021 Elantra incident.
NASO informed ODI of plans to inspect the incident vehicle on October 8, 2021. NASO also informed ODI that it would be targeting seat belt pretensioners produced in the same production lot as the incident pretensioner for further study into root cause and manufacturing/design defect identification.
On October 6, 2021, NASO convened its North American Safety Decision Authority (“NASDA”). Although the cause of the abnormal deployment is unknown, NASO decided to conduct a safety recall of vehicles equipped with pretensioners produced within the same production lot to conduct a detailed part return analysis.
❖December 2021
Hyundai actively continued its investigation to determine if a specific root cause and defect trend exists. On December 3, 2021, HMC notified NASO of a second incident occurring on a 2020 model year Hyundai Accent vehicle in Puerto Rico. According to supplier information, the incident pretensioner was produced thirteen months prior to the suspect production lot initially identified in Recall 211. In accordance with requirements set forth in SGO 2015-01, HMA submitted a report notifying ODI of the new incident on December 10, 2021.
Based on this information, on December 10, 2021, NASO re-convened its NASDA and decided to expand Recall 211 to include 2020-2021 model year Hyundai Accent vehicles equipped with pretensioners from the earlier suspect production lot. Hyundai will continue to actively investigate this condition and conduct detailed part return analysis on both suspect production lots to determine if a specific root cause and defect trend exists.
❖February 2022
On February 7, 2022, NHTSA’s ODI met with NASO to discuss tentative plans to require all manufacturers to submit new recall filings when expanding the vehicle scope of an existing recall that has been filed and posted to NHTSA’s recall website. ODI requested NASO to file a new recall for the 2020-2021 model year Hyundai Accent vehicles previously specified in Hyundai’s amendment of Recall 211 filed December 17, 2021. In an effort to enhance customer notifications and comply with ODI’s request, on February 8, 2022, NASO re-convened its NASDA and decided to conduct a new recall of 2020-2021 model year Hyundai Accent vehicles in the U.S. for the same defect specified in Recall 211.
On February 15, 2022, HMC notified NASO of a new incident involving a 2022 model year Hyundai Elantra vehicle in Singapore where the front left-side seat belt pretensioner deployed abnormally causing injuries to a rear passenger. The incident part was installed on the front left side of the vehicle as the subject vehicle is a right-hand drive vehicle. According to supplier information, the incident pretensioner production lot is different than the lots targeted in Recall 211 and 219. Additionally, the pretensioners from the subject production lot are equipped on the front right side of US specification left-hand-drive vehicles. Based on this information, and in continuation of Hyundai’s investigation into root cause, NASO re-convened its NASDA on February 24, 2022 and decided to conduct a recall of 2022 model year Elantra and 2022 model year Elantra HEV vehicles potentially equipped with pretensioners from the new suspect production lot.
❖March 2022 – May 2022
On March 25, 2022, NASO re-convened its NASDA to proactively increase the number of recovered pretensioners for analysis and identify the root cause. NASDA decided to conduct a new recall of Hyundai Accent and Elantra vehicles containing seat belt pretensioners from certain targeted pretensioner lots produced within approximately one (1) month before/after the identified suspect production lots associated with Recalls 211, 219, and 220, despite not receiving any new reports of occurrences in the U.S.
On March 28, 2022, investigative teams from NASO, HMC, and the supplier inspected the Puerto Rico incident Accent vehicle and found the crash pulse and duration data retrieved from the EDR compared similarly to the Singapore incident Elantra vehicle’s crash data. Based on this information, HMC determined that the pretensioners used in the subject Elantra and Accent vehicles could exhibit unique deployment characteristics when compared to other models using the same pretensioners. The differences are largely attributed to variation in the pretensioner’s load limiter specifications and vehicle-specific air bag control unit (“ACU”) logic, with crash severity/duration also being a contributing factor.
In April 2022, Hyundai retained Exponent, a third-party engineering firm, conduct metallurgical analyses on the connection between the micro gas generator and pretensioner used in the subject Elantra and Accent vehicles and identify potential areas of stress and fracture initiation sites during deployment. On April 20, 2022, NASO provided an update of Hyundai’s investigation to NHTSA’s ODI.
On April 25, 2022, HMC informed NASO of recent testing by design affiliates and the supplier that were successful in replicating the abnormal deployment condition in the subject Elantra and Accent vehicles. HMC also informed NASO of a potential remedy which would secure the micro gas generator connection with a cap and eliminate stress sites that could potentially increase the risk of an abnormal deployment. In subsequent testing, Exponent was able confirm the effectiveness of the cap in mitigating this risk. Exponent communicated the results to NASO on May 6, 2022.
On May 12, 2022, NASO met with NHTSA’s VRTC and Exponent to discuss the results of Exponent’s testing and analyses.
Based on the recent findings, NASO convened its NASDA on May 11, 2022, and decided to conduct a recall of all Elantra and Accent vehicles equipped with the subject pretensioner, including those already involved in Recalls 211, 219, 220, and 223, to receive the remedy cap, while continuing to actively investigate the remaining Hyundai Venue and Genesis GV70/GV80 vehicles involved in Recall 211/009G.
❖June 2022
On June 14, 2022, HMC informed NASO of new testing results obtained through additional computer-aided engineering (“CAE”) simulation, bench testing, and sled testing. According to HMC, improper deployment caused by separation of the MGG was duplicated on a Venue sled test using crash parameters obtained from the “Singapore” Elantra incident. The sled test was equipped with a Venue production-level seat, seat belt and pretensioner parts, and an ACU set to deploy similar to the Singapore crash pulse. The over- pressurization of the pretensioner pipe leading to MGG separation is made possible by a combination of factors including occupant loading of the seat belt, vehicle-specific load limiter specifications, ACU logic, and vehicle crash severity/duration. HMC’s testing concluded that Hyundai Venue vehicles involved in certain collisions could perform similar to the Elantra and Accent vehicles involved in Recall 229 due to similarities in the aforementioned factors.
Based on the information obtained from HMC, NASO re-convened its NASDA on June 17, 2022 and decided to conduct a recall of affected Venue vehicles equipped with the subject pretensioner, including those already involved in Recall 211, to receive the remedy cap deployed in Recall 229.
Hyundai is not aware of any abnormal pretensioner deployment incidents, or related fatalities, injuries, crashes, or fires involving the subject Venue vehicles in the U.S. market.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HYUNDAI | VENUE | 2020-2022 |
14 Associated Documents
Recall Acknowledgement
RCAK-22V458-8511.pdf 645.228KB
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Attachment A Chronology
RMISC-22V458-7464.pdf 123.455KB
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Defect Notice 573 Report
RCLRPT-22V458-9361.PDF 213.793KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V458-0070.pdf 278.651KB
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Recall 573 Report – July 12, 2022
RCLRPT-22V458-9846.PDF 213.876KB
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Remedy Instructions and TSB
RCRIT-22V458-0676.pdf 1512.908KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V458-2585.pdf 444.907KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V458-6252.pdf 326.598KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V458-5580.pdf 225.379KB
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ISSUED Renotification Notice
RCRN-22V458-7803.pdf 119.237KB
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Recall Quarterly Report #1, 2022-4
RCLQRT-22V458-7182.PDF 211.142KB
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ISSUED Renotification Notice
RCRN-22V458-0424.pdf 119.237KB
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ISSUED Renotification Notice
RCRN-22V458-4795.pdf 194.524KB
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Recall Quarterly Report #2, 2023-1
RCLQRT-22V458-0725.PDF 211.243KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V458&docType=RCL
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- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.
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- [COMPATIBLE FOR BMW] - As what you've seen, we have a variety of OBD2 code readers compatible for BMW and MINI, C410 is one of the most cost-effective scan tools fit for BMW and MINI vehicle owners. C410 Supports most BMW and MINI after 2001. 1997-2004 cars need a 20 pin adaptor (not included).
- [FIT FOR BMW AND MINI] - Compatible ECU systems including Drive, Chassis and Body all system. Supported function including read and clear trouble codes, display live data stream, graph display, vehicle version information, clear adaptation, CBS reset and reset Engine oil.
- [EASY TO OPERATE] - C410 car diagnostic tool via 2.4" TFT 240K true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, Rugged drop-proof case Prevent falling, the menu layout on the screen is easy to understand and you will no trouble to figuring out how to do what you needed.
- [LIFETIME FREE UPDATE] - Many OBDII scanners for BMW require to pay an additional fee for new upgrades after the warranty period has expired. C410 supports lifetime free software upgrades, new parameters, functions and the latest vehicle data are constantly updated via the USB port over the Internet. Just a few easy steps, the scanner will always be up to date with the latest system within minutes.
- [ATTENTION PLEASE!!!] - Battery registration function does not support cars before 2004 and also does not support the E chassis (3 Series_E46, 5 Series_E39, 7 Series_E38, X3_E83, X5_E53, Z3_E36, Z4_E85/E86, MINI_R50/R51/R52/R53). For the above chassis models, you just need to replace the battery directly, because these models do not require battery registration. In addition, the battery registration function only for the same type and capacity battery. Inconsistent battery type or capacity can lead to registration failure.
- 👍【Accurate ABS/SRS Diagnostics Functions】Upgraded from Autel AL519/ML519, Autel AL619 code reader with ABS/SRS diagnostic function is used to retrieve and clear codes from the ABS/SRS systems. It also provides the definition of each code to help diagnose problem areas within the systems that may cause the Malfunction Indicator Light (MIL) to turn on. Diagnoses ABS/ SRS system codes on most 1996 and newer major car models. To get real-time tech support, please email: ❤autelchoice @ outlook . com
- 👍【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Component Test, Viewing Vehicle Information, Modules Present, DTC Lookup.
- 👍【Easy to Perform ABSSRS】Please follow these steps to finish ABS/SRS system diagnostic testing procedure: 1. Turn the ignition on but do not start the engine. 2. Turn on the scan tool and wait for the Main Screen to appear. 3. Select AbsSrs icon in the Main Screen. 4. Select a specific vehicle manufacture’s regional coverage. From the vehicle make screen, select a specific vehicle manufacture and press OK button.
- 👍【Wide Vehicle Coverage】AL619 supports more than 80 US, Asian and European vehicles, including Acura, Audi, Bentley, Benz, BMW, Bugatti, Chrysler, Ford, EU Ford, GM, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Kia, Land Rover, Lexus, Maybach, Mazda, Mini, Mitsubishi, Nissan, Opel, Porsche, Saab, Scion, Seat, Skoda, Smart, Sprinter, Suzuki, Toyota, Vauxhall, Volvo.
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Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API
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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 – 2022 Venue vehicles. Your vehicle, with the VIN shown above, is among the impacted vehicles. Hyundai is initiating a safety recall to repair a condition involving the seat belt pretensioner in the U.S. and Canada. The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently preparing to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available. What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What should you do in the interim? We appreciate your patience. Hyundai is currently preparing to implement the recall remedy. You will receive a second notification letter when the remedy is available. For updated information regarding this recall, please visit: www.HyundaiUSA.com/Campaign231 If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer and/or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2020 – 2022 Venue Seat Belt Pretensioner This is an important Safety Recall. • We are currently preparing the remedy. We will notify you when the remedy is ready. • For updated information, you can visit: www.HyundaiUSA.com/Campaign231 Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-458 Hyundai Recall Number: 231
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Recall 231 Email Notice: HYUnDRI ##customer_first_name##, A Safety Recall has been issued on your ##model_year## ##model_ short_ name##’s Seat Belt Pretensioner. Recall ##campaign_number## Remedy is Available This notice applies to your vehicle, VIN: ##VIN## What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and proj ect metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. Our records indicate that your vehicle is affected. ——- What will Hyundai do? Your Hyundai dealer will install front seat belt pretensioner antiseparation protection caps.This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Hyundai dealer as soon as possible to complete the remedy procedure. ( Schedule appointment ) Additional Information For more information about this critical recall including affected vel1icles or frequently asked questions, you may view J::!yundai’s official camQa ign 1129~ or visit the NHTSA website. Ii you require further assistance, including info on reimbursement or updating ownership, please visit the l:!Y.Undai Consumer Assistance Center or by calling the Hyundai Motor America Virtual Assistant at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: ##last_8_vin## <E/) HYUnDRI NHTSA.GOV HYUNOAIUSA.COM PRIVACY 0 9 0 0 You are receiving this notice because our records indicate that you own or lease the vehicle idenbfied by the VIN on thtS notice. ThtS is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai t..totor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model names are registered trademarks of Hyundai Motor America. All rights reserved. ©2023 Hyunda Motor America.
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Web version #FIRST_NAME, A Safety Recall has been issued on your #MODEL_YR Hyundai Venue’sSeat Belt Pretensioner.Recall 231 Remedy is AvailableThis notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXX What Should You Do? Hyundai would like to notify you that there is a critical safety recall onyour vehicle that has not been completed. We have prepared the remedy repair for your vehicle, which will beperformed by your Hyundai dealer at NO CHARGE .
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Recall 231 Email Notice: HYUnDRI ##customer_first_name##, A Safety Recall has been issued on your ##model_year## ##model_ short_ name##’s Seat Belt Pretensioner. Recall ##campaign_number## Remedy is Available This notice applies to your vehicle, VIN: ##VIN## What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and proj ect metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. Our records indicate that your vehicle is affected. ——- What will Hyundai do? Your Hyundai dealer will install front seat belt pretensioner antiseparation protection caps.This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Hyundai dealer as soon as possible to complete the remedy procedure. ( Schedule appointment ) Additional Information For more information about this critical recall including affected vel1icles or frequently asked questions, you may view J::!yundai’s official camQa ign 1129~ or visit the NHTSA website. Ii you require further assistance, including info on reimbursement or updating ownership, please visit the l:!Y.Undai Consumer Assistance Center or by calling the Hyundai Motor America Virtual Assistant at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: ##last_8_vin## <E/) HYUnDRI NHTSA.GOV HYUNOAIUSA.COM PRIVACY 0 9 0 0 You are receiving this notice because our records indicate that you own or lease the vehicle idenbfied by the VIN on thtS notice. ThtS is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai t..totor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model names are registered trademarks of Hyundai Motor America. All rights reserved. ©2023 Hyunda Motor America. ************************************************************************************************************** Circulate To: General Manager, Sales Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP NUMBER RECALL 22-01-057H DATE MODEL(S) July 2022 Venue (QX) SUBJECT: FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps. STUI This TSB includes STUI picture(s) and/or video(s) as a requirement. STUI picture(s) and/or video(s) requires the VIN be clearly visible. Please include a copy of the RO or last 6 digits of the VIN on paper to clearly illustrate the VIN. Please also include LH or RH side replacement and date of the repair. Finally, please ensure captured picture(s) and/or video(s) are done according to the steps in this TSB and uploaded to STUI once completed. All claims found that have illegible, incomplete, missing, or incorrect picture(s)/video(s) are subject to debit. **DEALER STOCK & RETAIL VEHICLES Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work. As required by federal law, dealer s must not deliver new vehicle s for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in th e shop for any maintenance or repair. Access Hyundai Motor America’s “Vehicle Information s creen (VIS) via WEBDCS to identify open r ecalls IMPORTANT Applicable Vehicles: • Certain 2020-22MY Venue (QX) produced from 07/19/2019 – 05/31/2022 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 2 of 10 SUBJECT: SUBJECT: Parts Information: PARTS KIT COMPONENTS Cap: SWLL,A (Black) Cap: SWLL,B (Black) Screw Pad MODEL PART NUMBER REMARKS Venue (QX) 888N0-AACAPQQH LH/RH (SWLL) Cap: SWLL,A (2) Cap: SWLL,B (2) Screw (9) Pad (2) NOTE 1: Part contains an extra screw. Please discard if not needed. NOTE 2: SWLL = Switchable Load Limiter. Warranty Information: MODEL OP CODE OPERATION OP TIME CAUSAL PART NATURE CODE CAUSE CODE Venue (QX) 21D089R0 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (LH AND RH) 0.7 M/H 888N0-AACAPQQH I14 ZZ3 NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The labor op includes the time to mark all 4 screws with paint and to take STUI pictures of the pretensioners with the caps installed. NOTE 4: All claims must have STUI pictures uploaded. Claims with illegible, incomplete, missing, or incorrect STUI pictures are subject to debit. Refer to the QR code or link below for guided video information: Hyundai Service Learning – Recall 231 Service Procedure The The replacementreplacement procedure below is based on the LH seatbelt pretensioner. Due to symmetry, procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt pretensioner procedure is the RH seatbelt pretensioner procedure is similarsimilar.. NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 3 of 10 SUBJECT: SUBJECT: How to classify the cap (A/B) by type: TYPE PART NAME IDENTIFICATION METHOD REMARKS BEFORE INSTALLATION AFTER INSTALLATION SWLL CAP A Caps (A/B) are classified by type according to the marking groove position of the cap. CAP B Service Procedure: ■ FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (SWLL TYPE) 1. If applicable, record the customer’s radio preset stations for AM / FM / SXM. 2. Disconnect the negative ( – ) battery terminal. Marking groove CAP (B) CAP (A) Negative Battery Terminal Tightening Torque: 7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 4 of 10 SUBJECT: SUBJECT: 3. Move the front seat belt lower anchor cover (A) upward. 4. Loosen the mounting bolt (B) and remove the front seat belt lower anchor. Tightening Torque: bolt (B) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 5 of 10 SUBJECT: SUBJECT: 5. Remove the center pillar lower trim (C). 6. Loosen the mounting bolts (D) & (E). Take care not to damage the Take care not to damage the pretensioner when removing or pretensioner when removing or installing the seat belt.installing the seat belt. CAUTION CAUTION ! ! Refer to the shop manual. Refer to the shop manual. – – Interior trim > Center Interior trim > Center pillar trimpillar trim NOTICE NOTICE Tightening Torque: bolt (D) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (E) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 6 of 10 SUBJECT: SUBJECT: 7. Remove the connector (F) and then disconnect the front seat pretensioner (G. Move the pretensioner to install caps and screws. Be careful not to twist the seat Be careful not to twist the seat belt.belt. CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 7 of 10 SUBJECT: SUBJECT: 8. Attach the pad (H). 9. Install Cap A (I). Check if the installation direction Check if the installation direction of the cap matches the figure.of the cap matches the figure. CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 8 of 10 SUBJECT: SUBJECT: 10. Install Cap B (J). 11. Mount the cap top screws (K). 12. Mount the cap bottom screws (L). Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) When mounting the When mounting the screwsscrews, , hold the bottom of the cap by hold the bottom of the cap by hand and secure it.hand and secure it. NOTICE NOTICE Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 9 of 10 SUBJECT: SUBJECT: 13. Mark all 4 screws with paint after installing screws. 14. Torque the seat belt pretensioner mounting bolts (M) and (N) to specifications. 15. Install seat belt pretensioner in the reverse order of removal. Tightening Torque: bolt (I) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (J) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! Using STUI, please take a photo Using STUI, please take a photo of the completed pretensioner of the completed pretensioner assembly with the caps assembly with the caps installed. Within the picture, installed. Within the picture, include a piece of paper with the include a piece of paper with the last 6 digits of the VIN # or the last 6 digits of the VIN # or the RO, LH or RH side, and date of RO, LH or RH side, and date of repair. repair. Upload the photo Upload the photoss to STUI of LHto STUI of LH and Rand RH pretensionerH pretensioners with the s with the caps installed.caps installed. STUI STUI FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 231) TSB #: 22-01-057H Page 10 of 10 SUBJECT: SUBJECT: 16. Repeat procedure steps 3-15 on the passenger’s side. Reprogram the customer’s preset radio stations. – – When the ignition switch is When the ignition switch is turned on after installing the turned on after installing the pretensionerpretensioner, check that the , check that the warning lightwarning light is turned on and is turned on and off for about 6 seconds.off for about 6 seconds. – – Install the connectors Install the connectors ssecurely.ecurely. NOTICE NOTICE
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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 – 2022 model year Venue vehicles. Hyundai is initiating Recall Campaign 231, a safety recall to repair a condition involving the seat belt pretensioners in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What will Hyundai do? Your Hyundai dealer will install front seat belt pretensioner anti-separation protection caps. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.HyundaiUSA.com/us/en/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2020 – 2022 Venue Seat Belt Pretensioner Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-458 Hyundai Recall Number: 231 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. • The recall will be performed on your vehicle at NO CHARGE to you. • To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign231
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Recall 231: ront Seat Belt Pretensioner Protection Cap Installation – Dealer Best Practice July 14, 2022 Updates to this Document Date • TSB 22-01-057H – Remedy Available 07/14/2022 Important Notice regarding Related Recalls 211: Recall 231 supersedes recall 211 as outlined below and will be deactivated. Any repairs performed in accordance with the respective 211 TSBs must have a repair order (RO) open date prior to 07/15/2022. Labor operation codes applicable to superseded recalls and vehicle models will be deactivated and related claims must be submitted by 07/30/2022. Recall # 211 Applicable Vehicles Prior to 07/15/2022 2021MY Venue (QX) Applicable Vehicles 07/15/2022 Going Forward N/A – Deactivated Description of Campaign: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Affected Vehicles: ⮚ Certain 2020-2022MY Hyundai Venue vehicles produced from 09/17/2019 – 05/31/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. ⮚ To check vehicle specific recall applicability, access the “Vehicle Information” screen (VIS) via WebDCS. ⮚ As of this remedy launch, there are new vehicles currently in dealer stock. Remedy Information: Install front seat belt pretensioner anti-separation protection caps. • Estimated Repair Time: 0.7M/H ended Technician Training Level: Certified with completion of the Technician Orientation virtual instructor led training or equivalent Recommended Alternative Transportation: It is recommended that Service Rental Cars (SRCs) are made available for customers that are concerned with the safe operation of their vehicle prior to release of remedy. Best Practice Checklist: Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are parts in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair? □ Yes □ No Reception: Did you explain to customer the warranty requirements? □ Yes □ No Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Repair: Did you provide the customer with an eMPI? □ Yes □ No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No Warranty: • NOTE 1: Submit Claim on Campaign Claim Entry Screen • NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. • NOTE 3: The labor op includes the time to mark all 4 screws with paint and to take STUI picture of the pretensioners with caps installed. • NOTE 4: All claims must have STUI pictures uploaded. Claims with illegible, incomplete, missing, or incorrect STUI pictures are subject to debit. Parts: • Initial shipments of parts for dealer stock units will arrive at dealers starting 07/15/22. Some dealers may experience a 1-2 day delay in receiving parts due to shipments out of PDCs further away. • At the start of remedy availability, this part number will be on Critical Supply Parts (CSP); dealers will require an applicable campaign VIN to order a part. A DCS communication will be published once this restriction has been lifted. NOTE 1: Part contains an extra screw. Please discard if not needed. NOTE 2: SWLL = Switchable Load Limiter Customer Notification: NHTSA has posted this recall. Owners are expected to be notified in August 2022 of a remedy available. Customer FAQs: Q1: What is the issue? A1: The front driver’s and/or passenger-side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. Q2: What is the safety concern? A2: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Q3: Have there been any accidents or injuries? A3: As of the date of the filing to NHTSA (06/27/22), there are no related crashes, injuries, or reported incidents involving Venue vehicles in the U.S. Q4: What will be done during this recall service at the dealer? A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pre-tensioner anti separation caps installed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Q5: What if the owner incurred out-of-pocket expenses for obtaining a remedy for the recall condition? A5: Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q6: Will this recall supersede previous recall 211 for the seat belt pretensioner involving Venues? A6: Yes, Recall 231 supersedes previous recall 211. Q7: My vehicle had the recall procedure previously completed for Recall 211. Does it still need to be repaired under Recall 231? A7: Yes, Recall 231 still needs to be performed on the vehicle. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (General Questions) Hyundai Roadside Assistance HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 PA@hmausa.com Support@xtime.com 1‐866‐984‐6355 Support@autoloop.com 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non-campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSA Website www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov Appendix Updates to this Document Date • Remedy Not Available 06/28/2022
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-458 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 12, 2022 NHTSA Recall No. : 22V-458 Manufacturer Recall No. : 231 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 72,142 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Hyundai Venue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes certain model year Venue vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recall 211. A final adjustment to the vehicle population was made on July 11, 2022 based on final confirmation of vehicles at vehicle processing centers that have been sold to dealers. Production Dates : SEP 17, 2019 – MAY 31, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to over-pressurization of the pretensioner pipe. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe in certain crashes. Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 22V-458 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s side Component Part Number : 88810-K2500 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for passenger’s side Component Part Number : 88820-K2500 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30 Seongsan-Gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to the defect decision. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator and pretensioner pipe during deployment. Part 573 Safety Recall Report 22V-458 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Vehicles were equipped with a vent valve in the pretensioner pipe beginning June 3, 2022. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : AUG 26, 2022 – AUG 26, 2022 Planned Owner Notification Date : AUG 26, 2022 – AUG 26, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-458 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUN 27, 2022 NHTSA Recall No. : 22V-458 Manufacturer Recall No. : 231 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 72,470 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Hyundai Venue Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes certain model year Venue vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recall 211. Production Dates : SEP 17, 2019 – JUN 02, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to over-pressurization of the pretensioner pipe. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe in certain crashes. Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 22V-458 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s side Component Part Number : 88810-K2500 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for passenger’s side Component Part Number : 88820-K2500 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30 Seongsan-Gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to the defect decision. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator and pretensioner pipe during deployment. Part 573 Safety Recall Report 22V-458 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Vehicles were equipped with a vent valve in the pretensioner pipe beginning June 3, 2022. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : AUG 26, 2022 – AUG 26, 2022 Planned Owner Notification Date : AUG 26, 2022 – AUG 26, 2022 * NR – Not Reported
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