May 18, 2022 NHTSA CAMPAIGN NUMBER: 22V353000
A disabled display screen will not show critical information, such as the meters, gauges, and warning lights, which can increase the risk of a crash.
NHTSA Campaign Number: 22V353
Manufacturer Hyundai Motor America
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 158
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters are expected to be mailed July 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 230.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 230 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
❖ February 2022
On February 21, 2022, HMC received information from the supplier regarding defective instrument cluster microcontroller units on certain Hyundai/Kia products that were produced with excess glue on the PCB. According to the supplier, the excess glue could interfere with the PCB’s circuitry and cause the microcontroller unit to inadvertently shut off the instrument cluster LCD during operation. HMC conducted a search of warranty claims and found one report received in November 2021 indicating an inoperative instrument cluster LCD on a Kia Telluride vehicle in the U.S. market.
❖ March – May 2022
HMC prepared and conducted replication testing using microcontroller units produced with excess glue on the PCB and repeated thermal cycling. On May 2, 2022, HMC was able to successfully replicate an inoperative LCD condition using the thermal cycled test parts. HMC shared its investigative findings with each distributor of affected vehicles. HMA’s NASO received its information on May 5, 2022. NASO conducted a search of U.S. market field information for related incidents and did not find any related incidents involving Hyundai Palisade vehicles in the U.S.
Based on HMC’s findings, on May 11, 2022, NASO convened its North America Safety Decision Authority and decided to file a new safety recall to address the condition in all affected Hyundai Palisade vehicles in the U.S.
❖ As of the date of this filing, there are no confirmed crashes, injuries, or reported incidents in the U.S.
1 Affected Product
4 Associated Documents
Defect Notice 573 ReportRCLRPT-22V353-6028
Attachment A – Chronology
Recall 573 Report – May 19, 2022RCLRPT-22V353-7007
The Hyundai Motor America (HMA) J2534 reprogramming software allows for a common method of communication between a PC and a vehicle ECU. US EPA and CARB regulations mandate that all 2004 and later vehicle powertrain ECUs support emission-related reprogramming.
|CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool|
|VSI J2534 ECU Reprogrammer|
|Drew Tech Mongoose Pro USB to CAN ISO9141 Interface|
- 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V+, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 150+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 2.4 & 5GHz WiFi connection.
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- [J2534 COMPLIANT] - The Mastertech II is a J2534-1 and J2534-2 compliant VCI for OEM reprogramming and diagnostic applications
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- [COMPREHENSIVE KIT] - Kit includes: VCI, WiFi adapters (wireless PC to VCI), J1962 Cable (connect to vehicle), USB cable (connect to PC for firmware updates and setup), and Quick Start Guide
- As a multi-protocol Pass-Thru vehicle interface, MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
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- All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
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- Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
- Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
- Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
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- Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
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