Recall 227 – Low Pressure Fuel Hose May Crack and Leak – 2013-2014 Hyundai Sonata

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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2013 – 2014 Sonata vehicles. Your vehicle, with the VIN shown above, is among the impacted vehicles. Hyundai is initiating a safety recall to repair a condition involving the fuel delivery system in the U.S. and Canada. The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently preparing to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available. What is the problem? The fuel hose connecting the low-pressure fuel pump to the direct injection fuel pump could crack over time from the heat in the engine compartment. A damaged fuel hose could result in a fuel leak, increasing the risk of an engine compartment fire. What should you do in the interim? We appreciate your patience. Hyundai is currently preparing to implement the recall remedy. You will receive a second notification letter when the remedy is available. For updated information regarding this recall, please visit: www.HyundaiUSA.com/Campaign227 If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer and/ or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2013 – 2014 Sonata Fuel Hose Replacement This is an important Safety Recall. • We are currently preparing the remedy. We will notify you when the remedy is ready. • For updated information, you can visit: www.HyundaiUSA.com/Campaign227 Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-312 Hyundai Recall Number: 227 Window is 4.5″ x 1.25″ 0.75″ from bottom 0.75″ from left i Motor A P.O. Box 20839 Fountain Valley, CA 92728-9937 If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. No longer own this vehicle? Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.

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Web version #FIRST_NAME, A Safety Recall has been issued on your #Model_Year Hyundai Sonata’s Fuel Delivery System. Recall 227 Remedy is Available This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What will Hyundai do? Your Hyundai dealer will replace the fuel hose connecting the low- presure fuel line under the vehicle to the direct injection fuel pump. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please use the link below to schedule an appointment with a Hyundai dealer and complete the remedy procedure as soon as possible. What is the problem? The subject vehicles may not have received a replacement fuel hose under prior Hyundai Recall 189 (NHTSA Recall 20V-121). The fuel hose connecting the low-pressure fuel pump to the direct injection fuel pump could crack over time from the heat in the engine compartment. A damaged fuel line could result in a fuel leak, increasing the risk of an engine compartment fire. Our records indicate that your vehicle is affected. Additional Information For more information about this critical recall including affected vehicles or frequently asked questions, see Hyundai’s official campaign page or visit the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. NHTSA.GOV HYUNDAIUSA.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model names are registered trademarks of Hyundai Motor America. All rights reserved. ©2023 Hyundai Motor America. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: EH879209

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Web version #First Name, A Safety Recall has been issued on your 2013 Hyundai Sonata’s Fuel Delivery System. Recall 227 Remedy is Available This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What will Hyundai do? Your Hyundai dealer will replace the fuel hose connecting the low- presure fuel line under the vehicle to the direct injection fuel pump. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please use the link below to schedule an appointment with a Hyundai dealer and complete the remedy procedure as soon as possible. What is the problem? The subject vehicles may not have received a replacement fuel hose under prior Hyundai Recall 189 (NHTSA Recall 20V-121). The fuel hose connecting the low-pressure fuel pump to the direct injection fuel pump could crack over time from the heat in the engine compartment. A damaged fuel line could result in a fuel leak, increasing the risk of an engine compartment fire. Our records indicate that your vehicle is affected. Additional Information For more information about this critical recall including affected vehicles or frequently asked questions, see Hyundai’s official campaign page or visit the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: DH780488 NHTSA.GOV HYUNDAIUSA.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model names are registered trademarks of Hyundai Motor America. All rights reserved. ©2023 Hyundai Motor America.

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Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP RECALL NUMBER 22-01-047H 2013–2014MY SONATA (YF) FUEL TUBE REPLACEMENT (RECALL 227) This TSB supersedes 20-01-030H to terminate Recall 189 to relaunch as Recall 227 with the revision of the service procedure to include 100% fuel tube replacement. Description: On certain 2013-2014MY Sonata vehicles, the fuel feed line connecting the low-pressure fuel pump to the direct injection fuel pump could develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak, increasing the risk of an engine compartment fire. Replace the fuel tube connecting the low-pressure fuel line under the vehicle to the direct injection fuel pump using the service procedure outlined in this bulletin. Applicable Vehicles: Certain 2013-14MY Sonata (YFa) equipped with 2.4L and 2.0T GDI engines Production Range: From 11/26/2012 to 02/07/2014 SUBJECT: 🞳 IMPORTANT *** Retail Vehicles *** Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work. As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. Access the “Vehicle Information” screen (VIS) via WEBDCS to identify open recalls. This TSB includes a STUI video as a requirement. ▪ Where indicated, please ensure video shows the VIN plate and/or RO (with the VIN). ▪ Ensure the VIN is clearly visible. ▪ Finally, please ensure the video is completed according to the steps in this TSB on page 6 and uploaded to STUI. All submitted claims are subject to debit that have an incomplete video and/or that do not capture the VIN, date code, or cutting of the existing tube. STUI SUBJECT: Part Information: FUEL TUBE REPLACEMENT (RECALL 227) Engine Sonata (YF) 2.4L Sonata (YF) 2.0T Figure / Part Name Fuel Feed Tube Assy Part Number 31310-3Q901QQH 31310-3Q101QQH QTY 1 Comments Use correct P/N according to the vehicle engine type. Warranty Information: Model Op. Code Operation Op. Time Causal Part Nature Causal Code Sonata (YF) 21DA11R0 Fuel Feed Tube Replacement 1.5 M/H 31310-3Q901QQH B25 ZZ3 NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part is found in need of replacement while performing Recall 227 and the affected part is still under warranty, submit a separate claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work. NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the parts are requested and not returned. NOTE 4: A STUI video showing the VIN and the removed fuel feed tube assembly portion with the Date Code being cut off is required for campaign claim purposes. The cut portion of the removed fuel tube that has the Date Code is required for parts retention. Follow the information on page 6 to complete this process after the Service Procedure has been completed. Claim is subject to debit if STUI video is incomplete and does not capture VIN, Date Code, or cutting of the existing fuel tube. (Refer to the QR link for additional video information 🡪) Service Procedure: 1. Record the vehicle’s audio presets, then disconnect the negative (-) battery cable for at least 30 seconds before proceeding to the H following steps 2. Disconnect the fuel feed tube connector: a) Disengage the lock by pulling up on the tab (H). b) Pull away the connector while squeezing the tabs (I) on both sides of the low-pressure fuel line. ! CAUTION Fuel line may still be pressurized, disconnect the fuel feed connector with caution. I TSB #: 22-01-047H Page 2 of 6 SUBJECT: FUEL TUBE REPLACEMENT (RECALL 227) 3. For 2.0L Turbo vehicles, remove air intake and air ducting according to the applicable vehicle shop manual. For 2.4L vehicles, skip to Step 4. 4. Uninstall two bundle clips (J) & (K) located next to the engine to separate the low-pressure fuel line. J K J K TSB #: 22-01-047H Page 3 of 6 SUBJECT: FUEL TUBE REPLACEMENT (RECALL 227) 5. Disengage the bundle clip (L) attached on the firewall. L L 6. Uninstall the lower left hand body cover by removing four nuts (M). M 7. Disengage the bundle clip (N) attached on the firewall. N The nut on the bundle clip (N) will need to be removed to open the metal retainer. TSB #: 22-01-047H Page 4 of 6 SUBJECT: FUEL TUBE REPLACEMENT (RECALL 227) 8. Push the center retaining clip (O) through in order to release the line guard. O 9. Pull the front half of the line guard (P) down. P 10. Release the low-pressure fuel line from the bundle clip (Q). Q TSB #: 22-01-047H Page 5 of 6 MENT (RECALL 227) TSB #: 22-01-047H Page 6 of 6 SUBJECT: 11. Disconnect the low-pressure fuel line connector by pulling while squeezing the blue tabs (R) on both sides. 12. Install a new fuel feed tube assembly and reinstall all removed parts in the reverse order of removal. 13. Reconnect the negative (-) battery cable and reprogram vehicle’s audio presets. 14. Complete the STUI video capture steps below and the incident parts retention process. STUI video capture and Incident Part Retention process: (Refer to the QR link for additional video information 🡪) 1. Capture STUI video of the 3 items in one continuous video. • Show VIN plate and/or RO (with the VIN) to record the VIN for 3 seconds. • Show Date Code printed located on the exposed tubing (rear connector) for 3 seconds. • Show the removed fuel tube being cut 6 inches from black colored quick connector. 2. Attach a completed Warranty Parts Tag onto the cut fuel tube portion with the repair order. 3. Retain the removed part throughout the campaign claim process. • If the campaign part is requested to be returned to HMA, place the cut portion of the fuel tube in a padded envelope for mailing to the HMA National Warranty Parts Center. If multiple fuel tubes from several VINs are available for parts return and will not fit into a single envelope, place them all in a suitably sized box for bulk shipping. R Fuel may leak out, once line is disconnected. ! CAUTION CUT TUBING HERE KEEP THIS 6” PORTION FOR PARTS RETENTION

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This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2013 – 2014 Sonata vehicles. Hyundai is initiating Recall 227, a safety recall to repair a condition involving the fuel delivery system in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The subject vehicles may not have received a replacement fuel hose under prior Recall 189 (NHTSA Recall 20V-121). The fuel hose connecting the low-pressure fuel pump to the direct injection fuel pump could crack over time from the heat in the engine compartment. A damaged fuel line could result in a fuel leak, increasing the risk of an engine compartment fire. What will Hyundai do? Your Hyundai dealer will replace the fuel hose connecting the low-pressure fuel line under the vehicle to the direct injection fuel pump. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.Hyundaiusa.com/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than two hours. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2013 – 2014 Sonata Fuel Hose Replacement Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-312 Hyundai Recall Number: 227 This is an important Safety Recall. • Failure to have this recall performed could result in a fuel leak, which could increase the risk of a fire. • The recall will be performed on your vehicle at NO CHARGE to you. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign227 Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement Notification If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information at https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/campaign. html; or call 1-855-371-9460. No longer own this vehicle? Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.

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Recall 227: Fu l Tube Replacement Dealer Best Practice August 31, 2022 Updates to this Document Date • Recall 227 – Remedy Available (TSB 22-01-047H) for Replacement of the Fuel Tube has been published 08/31/2022 Important notices: • Regarding Related Recall 189: Recall 227 supersedes recall 189 as outlined below and will be deactivated. Any repairs performed in accordance with the respective 189 TSB must have a repair order (RO) open date prior to 09/01/2022. Labor operation codes applicable to the superseded recall and vehicle models will be deactivated and related claims must be submitted by 09/15/2022. • Any vehicle that also had its fuel tube replaced under Recall 189 does not need to have it its fuel tube replaced again under Recall 227. In other words, fuel tube replacement under recall 189 satisfies recall 227. Recall # 189 Description of Campaign: Applicable Vehicles Prior to 09/01/2022 2013-14 Sonata (YFa) Fuel Tube Inspection/Replacement Applicable Vehicles 09/01/2022 Going Forward N/A – Deactivated On certain 2013-2014MY Sonata vehicles, the fuel feed line connecting the low-pressure fuel pump to the direct injection fuel pump could develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak, increasing the risk of an engine compartment fire. Affected Vehicles: ⮚ Certain 2013-14MY Hyundai Sonata (YFa) produced between 11/26/2012 – 02/07/2014 by Hyundai Motor Manufacturing Alabama (“HMMA”) • To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. • For this recall, please note that there no new vehicles currently in dealer stock. Remedy Information: Replace the fuel tube connecting the low-pressure fuel line under the vehicle to the direct injection fuel pump using the service procedure outlined in TSB 22-01-047H. • Estimated Repair Time: 1.5 M/H for replacement • Recommended Training Level: Expert Technician or higher Recommended Alternative Transportation: Based on the length of the recommended repair, it is recommended that the customer be provided with a Service Rental Car (SRC) during the visit. Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are parts in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair? □ Yes □ No Reception: Did you explain to customer the warranty requirements? □ Yes □ No Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Repair: Did you provide the customer with an eMPI? □ Yes □ No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No Parts: • These part numbers are on Campaign Parts Management (CPM); dealers can keep ordering needed parts as long as they submit their corresponding recall campaign claims. Warranty: NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part is found in need of replacement while performing Recall 227 and the affected part is still under warranty, submit a separate claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work. NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the parts are requested and not returned. NOTE 4: A STUI video showing the VIN and the removed fuel feed tube assembly portion with the Date Code being cut off is required for campaign claim purposes. The cut portion of the removed fuel tube that has the Date Code is required for parts retention. Follow the information on page 6 to complete this process after the Service Procedure has been completed. Claim is subject to debit if STUI video is incomplete and does not capture VIN, Date Code, or cutting of the existing fuel tube. Customer FAQ Q1: My fuel feed line was inspected previously (but not replaced) under Recall 189, does it still need to be replaced? A1: Yes, the fuel tube will be replaced in all affected vehicles under recall 227. Q2: What is the risk if the fuel line is not replaced? A2: The fuel line could develop a small crack leading to a leak, increasing the risk of an engine compartment fire. Q3: What is the issue? A3: The subject vehicles are part of the affected population under Recall 189 (20V-121), which provided an inspection of the fuel feed line connecting the low-pressure fuel pump to the direct injection fuel pump for damage and/or leakage. If the inspection revealed fuel feed line damage and/or fuel leakage, the fuel tube was replaced. If the fuel feed line did not show signs of damage and/or fuel leak, heat resistant tape was applied at the connection between the low-pressure fuel tube and fuel pump. A fuel leak was detected in a limited number of vehicles that received heat resistant tape as the remedy under Recall 189 (20V-121). Q4: What is the safety concern? A4: Leaking fuel in the engine compartment could increase the risk of an engine compartment fire while in the presence of an ignition source. Q5: Have there been any accidents or injuries? A5: As of the filing to NHTSA on 05/09/22, Hyundai identified 138 reports received from July 30, 2020, to April 18, 2022, of the feed line damage and/or fuel leakage condition in the U.S. market. As of the date of this filing, there are no confirmed crashes, fires, or injuries in the U.S. Q6: What will be done during this recall service at the dealer? A6: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the fuel feed line (tube) replaced. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q7: What will owners be notified? A7: Owners will be notified in Fall 2022 of a remedy available for their vehicle. Those owners that had their fuel tube replaced under 189 while having 227 open on their vehicle will receive a letter notifying them that their fuel tube was replaced under 189 and no further action is required of them for 227. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai Roadside Assistance HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 PA@hmausa.com Support@xtime.com 1‐866‐984‐6355 Support@autoloop.com 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non-campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov Appendix Historical Reference Date • Remedy Not Available 05/11/2022

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-312 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Hyundai Motor America MAY 06, 2022 NHTSA Recall No. : 22V-312 Manufacturer Recall No. : 227 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 215,171 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2013-2014 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on warranty records, the subject population includes certain 2013-2014 model year Sonata vehicles involved in Hyundai Recall 189 (Safety Recall 20V-121), that after inspection, did not receive a replacement fuel tube as a remedy and vehicles that have not had the recall remedy completed yet. Production Dates : NOV 26, 2012 – FEB 07, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are part of the affected population under Recall 20V-121, which provided an inspection of the fuel feed line connecting the low-pressure fuel pump to the direct injection fuel pump for damage and/or leakage. If the inspection revealed fuel feed line damage and/or fuel leakage, the fuel tube was replaced. If the fuel feed line did not show signs of damage and/or fuel leak, heat resistant tape was applied at the connection between the low- pressure fuel tube and fuel pump. A fuel leak was detected in a limited number of vehicles that received heat resistant tape as the remedy under 20V-121. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Leaking fuel in the engine compartment could increase the risk of an engine compartment fire while in the presence of an ignition source. Description of the Cause : The tape used in the previous remedy may be insufficient in preventing leaking fuel from damaged fuel tubes. Part 573 Safety Recall Report 22V-312 Page 2 Identification of Any Warning that can Occur : Occupants may detect a fuel smell associated with this condition. Involved Components : Component Name 1 : Fuel Feed Tube Assembly Component Description : Fuel feed line for 2.0L turbocharged engines Component Part Number : 31310-3Q101QQH Component Name 2 : Fuel Feed Tube Assembly Component Description : Fuel feed line for 2.4L engines Component Part Number : 31310-3Q901QQH Supplier Identification : Component Manufacturer Name : Hanil Tube, USA Address : 50 Hanil Dr Tallassee Alabama 36078 Country : United States Chronology : February 2022 On February 15, 2022, NASO’s Data Review Committee (“DRC”) reviewed warranty claims reporting leaking fuel on certain 2013-2014 model year Hyundai Sonata vehicles that had received the tape remedy associated with Recall 189 (Safety Recall 20V-121). The DRC noted that Kia had recently announced a recall to address a similar condition on certain 2013-2014 model year Kia Optima vehicles that were repaired under Kia Safety Recall 187. DRC determined to open an investigation for NASO’s Technical Review Committee’s (“NASO’s TRC”) evaluation. March 2022 NASO’s TRC conducted a study of warranty part returns and communicated its findings in a Quality Information Report (“QIR”) sent to HMC on March 23, 2022. Through examination of incident parts, NASO observed varied conditions in which the tape and zip-tie were applied in Recall 189’s remedy, as well as fuel tubes with the remedy components missing. Evidence of fuel leakage from fuel tubes with the tape and zip-tie The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-312 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 correctly applied was also found. April 2022 Based on the investigation findings, on April 29, 2022, HMA convened its North America Safety Decision Authority and decided to initiate a new safety recall of vehicles associated with Recall 189 that did not receive a fuel tube replacement. Hyundai identified 138 reports received from July 30, 2020, to April 18, 2022, of the defect condition in the U.S. market. As of the date of this filing, there are no confirmed crashes, fires, or injuries in the U.S. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the fuel feed line replaced. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out- of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy component is manufactured with new material for the fuel tube, improved connector structure, and an added protective sleeve for increased stress and heat resistance. N/A Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : JUL 05, 2022 – JUL 05, 2022 Planned Owner Notification Date : JUL 05, 2022 – JUL 05, 2022 * NR – Not Reported

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