Recall 228 – Vehicle Rollaway from Software Error – 2022 Hyundai Ioniq 5

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May 11, 2022 NHTSA CAMPAIGN NUMBER: 22V324000

Vehicle Rollaway from Software Error

Vehicle rollaway can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 22V324

Manufacturer Hyundai Motor America

Components PARKING BRAKE

Potential Number of Units Affected 10,729

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.

 

Remedy

Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 228.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Hyundai has a Recall

 


22-01-049H
MAY 2022

IONIQ 5 SHIFT BY WIRE CONTROL UNIT (SCU) UPDATE (RECALL CAMPAIGN 228)

 

IMPORTANT

*****Dealer Stock and Retail Vehicles*****

As required by federal law, dealer must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

When a vehicle arrives at the Service Department, access Hyundai Motor America’s Vehicle Information Screen (VIS) VIS)” via WEBDCS to identify open Recalls

 

Applicable Vehicles:

  • Certain 2022MY IONIQ 5 Electric (NE1) produced from 10/04/2021 – 04/26/2022

 

GDS Information:

Event # Description
846 NE1 SCU LOGIC IMPROVE UPGRADE

 

Service Procedure:

  • Refer to TSB 15-GI-001 for the general GDS ECU update procedure information.
  • Perform the ECM Update in Auto Mode.
  • Use the Auto Mode ID Check to verify the ECM ROM ID before updating the software.
  • After the ECU Upgrade process shows 100% complete, cycle the ignition key to OFF for at least 10 seconds to reset the control unit. This step is important for establishing normal powertrain communication and to prevent system errors.
  • Clear DTC(s) present after the ECU update.
  • Start vehicle to confirm proper operation of the vehicle.

 

WARNING

GDS Vehicle Battery Voltage Warning:

If voltage is below 12 volts as per the GDS warning, then select Back and run the vehicle at least 15 minutes to reach an adequate battery state of charge to prevent ECU Update failure. Cycle the ignition OFF/ON before retrying ECU update again.

 

ROM ID Information Table:

Vehicle System ECU P/No. OLD ROM ID NEW ROM ID
Ioniq 5 Electric (NE1) SCU 42951-18110 ENE1XXXXLXE14XS3 ENE1XXXXLXE19XS5

 

NOTICE

You must initially perform all GDS ECU Updates in Auto Mode.

  • If ECU Update starts but then fails in Auto Mode, perform the update in Manual Mode to recover.
  • Turn off ignition for 30 seconds and try Manual Mode recovery.
  • If unsuccessful, re-attempt Manual Mode after disconnecting the cables from the 12V battery terminals and performing cap discharge (connecting bar or heavy wire between “+” to “-“ cables).

 

Manual Mode Password:

ECM MENU (#846) PASSWORD
NE1 SCU 42951-18110 8110

 


As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

 

Description of Campaign: 

Hyundai is initiating a safety recall to address a condition involving the parking actuator system in certain 2022 model year Hyundai Ioniq 5 vehicles in the U.S. and Canada. Hyundai is initiating this action to ensure the safety of its vehicles for Hyundai customers.

The shift-by-wire system in the subject vehicles contains a Shifter Control Unit (“SCU”) and electronic parking pawl actuator. A voltage fluctuation may occur with the vehicle off and in the Park (P) position, which could impact the command signal from the SCU to the parking actuator, resulting in momentary disengagement of the parking pawl and potential vehicle rollaway.

Vehicle rollaway after parking increases the risk of a crash and/or injuries.

 

Affected Vehicles:

  • Certain 2022MY Ioniq 5 (NE1) vehicles produced from 10/04/2021 – 04/26/2022 by Hyundai Motor Company (“HMC”) and sold in the U.S. Market
  • To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.
  • For this recall, please note that there are vehicles currently in dealer stock.

 

Remedy Information: 

Update the SCU with enhanced logic via the GDS:

  • Estimated Repair Time: 3 M/H
  • Recommended Technician Training Level: Certified o With 6 months or more experience repairing Hyundai vehicles with the GDS

 

Recommended Alternative Transportation: Alternate transportation is not needed unless the update is performed with other repairs that would require it

 

Customer Notification

As of 05/13/2022, NHTSA has been notified of this recall. Owners are expected to be notified in July 2022.

 

Customer FAQs:  

Q1: What is the issue?

A1:The shift-by-wire system in the subject vehicles contains a Shifter Control Unit (“SCU”) and electronic parking pawl actuator. A voltage fluctuation may occur with the vehicle off and in the Park (P) position, which could impact the command signal from the SCU to the parking actuator, resulting in momentary disengagement of the parking pawl and potential vehicle rollaway.

 

Q2: What is the safety concern?

A2: Vehicle rollaway after parking increases the risk of a crash and/or injuries.

 

Q3: Have there been any accidents or injuries?

A3: As of 05/11/22, there are no confirmed crashes, injuries, or reported incident in the U.S.; however, Hyundai has confirmed four (4) rollaway incidents in the South Korean Market.

 

Q4: What will be done during this recall service at the dealer?

A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the SCU software updated. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty.

Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 

Q5: What does Hyundai recommend owners to do before the recall campaign is performed?

A5: Hyundai recommends all affected owners to use their Electronic Parking Brake (“EPB”) when parking their vehicles to mitigate the risk of vehicle rollaway.

 


Chronology :

May 2022
On May 2, 2022, HMC notified HMA’s NASO of a new investigation into recent warranty claims involving certain 2022 model year Hyundai Ioniq 5 vehicles in South Korea. HMC received four (4) claims alleging the vehicles inadvertently rolled away after parking on an incline and shutting off the ignition. According to HMC, further investigation into the incidents revealed voltage fluctuation could impact the command signal from the SCU to the parking actuator, resulting in momentary disengagement of the parking pawl and potential vehicle rollaway.

HMC also informed NASO that certain 2023 model year Genesis GV60 and G80 EV vehicles used the same electronic parking pawl actuator; however, these vehicles have not yet been released for sale to U.S. dealers.

NASO’s Technical Review Committee conducted a search of field information for related incidents in the U.S. market and found no incidents had occurred.

Based on HMC’s findings, NASO convened its North America Safety Decision Authority and decided to initiate a safety recall of 2022 model year Hyundai Ioniq 5 vehicles equipped with the subject parking pawl actuator in the U.S. Regarding the Genesis GV60 and G80 EV vehicles equipped with the subject SCU and parking actuator, Hyundai plans to repair these vehicles at vehicle processing centers and ports prior to sale to dealers.

As of the date of this filing, there are no confirmed crashes, injuries, or reported incidents in the U.S.; however, Hyundai has confirmed four (4) rollaway incidents in the South Korean market.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
HYUNDAI IONIQ 5 2022

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-22V324-8424.PDF 214.49KB

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Recall Acknowledgement

RCAK-22V324-8549.pdf 645.201KB

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Remedy Instructions and TSB

RCRIT-22V324-0685.pdf 251.987KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V324-8897.pdf 290.957KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V324-5860.pdf 210.116KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V324-2627.pdf 224.984KB

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Recall Quarterly Report #1, 2022-3

RCLQRT-22V324-0066.PDF 211.14KB

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Recall Quarterly Report #2, 2022-4

RCLQRT-22V324-1385.PDF 211.245KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V324&docType=RCL

 


 

Hyundai Reprogramming

J2534 Diagnostic & Reprogramming - Hyundai

 

J2534 Reprogramming Software:

The Hyundai Motor America (HMA) J2534 reprogramming software allows for a common method of communication between aPC and a vehicle electronic control unit (ECU). U.S. EPA and CARB regulations mandate that all 2004 and later vehicle powertrain ECUs support emission-related reprogramming.

 

Vehicle Communication Interfaces (VCI)

The Hyundai J2534 Reprogramming and Diagnostic Tool software supports a SAE J2534-1/2 compliant passthru VCI device for use on Hyundai vehicles sold in the US. The devices, firmware, and application programming interfaces listed below have been tested by HMA and under no circumstances do we recommend the use of a non-approved J2534 device. HMA has worked closely with the following J2534 device manufacturers to ensure the hardware and software comply with all J2534-1/2 specifications.

 

Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light CarDAQ-Plus
CarDAQ-M
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light SuperGoose-Plus J2534 OEM Vehicle Interface
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light RAP2 OEM J2534 Remote Reprogramming Tool
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
Recall 228 - Vehicle Rollaway from Software Error - 2022 Hyundai Ioniq 5 | small light GODIAG J2534

 

https://www.hyundaitechinfo.com/external/j2534_diagnostics_and_programming.aspx

 

www.hyundaitechinfo.com

 


 

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Last update on 2024-02-17 / Affiliate links / Images from Amazon Product Advertising API

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