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May 6, 2022 NHTSA CAMPAIGN NUMBER: 22V311000
Loss of steering control can increase the risk of a crash.
NHTSA Campaign Number: 22V311
Manufacturer Hyundai
Motor America
Components STEERING
Potential Number of Units Affected 2
Summary
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Accent vehicles. A bolt in the steering column may not be secured properly, which can cause the steering column to detach from the steering rack and result in a loss of steering control.
Remedy
Dealers will inspect and tighten the lower steering column u-joint retention bolt, as necessary, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 226.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
Chronology :
April 2022
On April 22, 2022, KMX notified HMA’s NASO of a condition involving an under-torqued steering column u-joint retention bolt on a 2022 model year Hyundai Accent test vehicle. The condition was discovered during a routine drive evaluation upon detection of abnormal noise in the steering column assembly. According to KMX, the torque wrench used to install the retention bolt was not updated to the correct specification for tightening torque. KMX informed NASO that all but two (2) potentially affected vehicles were contained based on a review of manufacturing historical records.
On April 27, 2022, NASO’s Data Review Committee reviewed KMX’s findings and decided to escalate the matter as a new safety investigation to the Technical Review Committee for further review and consideration of appropriate field action.
Based on the information received from KMX and subsequent analysis by the TRC, on April 29, 2022, HMA convened its North America Safety Decision Authority and decided to initiate a new safety recall of the two Hyundai Accent vehicles released for sale in the U.S. market.
As of the date of this filing, there are no confirmed crashes, injuries, or related incidents in the U.S.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HYUNDAI | ACCENT | 2021-2022 |
7 Associated Documents
Recall Acknowledgement
RCAK-22V311-8215.pdf 645.121KB
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Defect Notice 573 Report
RCLRPT-22V311-8104.PDF 214.243KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-22V311-5708.pdf 224.398KB
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ISSUED Renotification Notice
RCRN-22V311-1339.pdf 224.398KB
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Manufacturer Notices(to Dealers,etc)
RCMN-22V311-1022.pdf 1168.386KB
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Recall Quarterly Report #1, 2022-3
RCLQRT-22V311-7033.PDF 211.117KB
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Recall Quarterly Report #2, 2022-4
RCLQRT-22V311-8574.PDF 211.217KB
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SEOCONTENT-START
This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 – 2022 Accent vehicles. Hyundai is initiating Recall Campaign 226, a safety recall to repair a condition involving the steering column in these vehicles in the U.S. market. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The retention bolt in the steering column may not have been tightened properly. An insufficiently tightened retention bolt could result in the steering column detaching, from the steering rack. A detached steering column might cause a loss of steering control, increasing the risk of a crash. What will Hyundai do? Your Hyundai dealer will inspect the steering column u-joint and retighten the bolt as necessary. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.HyundaiUSA.com/us/en/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2021 – 2022 Accent Steering Column Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-311 Hyundai Recall Number: 226 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. • The recall will be performed on your vehicle at NO CHARGE to you. • To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign226 Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement Notification If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information at https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/campaign. html; or call 1-855-371-9460. No longer own this vehicle? Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.
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April 29, 2022 One Pager – Safety Recall 226: Steering Column 2021-2022 Hyundai Accent 1. Executive Summary: Hyundai is initiating safety recall campaign 226 to repair a condition involving the steering column assembly on certain model year Hyundai Accent vehicles in the U.S. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. 2. Condition: The retention bolt in the u-joint connecting the steering column to the steering rack in the subject vehicles may have been installed with insufficient torque during vehicle assembly. An insufficiently tightened retention bolt could result in the steering column disconnecting from the steering rack. If the steering column and steering rack are disconnected during vehicle operation, the driver will lose steering control of the vehicle, increasing the risk of a crash. 3. Affected Number of Vehicles: Two (2) total 2021-2022 Accent vehicles are affected in the U.S. There are no affected vehicles in the Canadian market. 4. Crashes/Injuries/Fires: There are no confirmed crashes, injuries, fires or related incidents in the U.S. 5. Date of Determination: April 29, 2022 6. Target Date for 573 Notification: May 6, 2022 7. Stop Sale? A “stop sale” will be issued in accordance with federal regulation for affected vehicles unsold at dealers. The stop sale will commence with the filing of the 573 to NHTSA. 8. Media Information No, however Hyundai will have a statement prepared for any media inquiries. 9. Remedy Information: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the steering column u-joint inspected and the u-joint bolt retightened to specification, if necessary. This remedy will be offered at no cost for all affected customers. Hyundai will provide reimbursement to owners for prior repairs in accordance with the plan submitted to NHTSA on February 24, 2022. From: Lopez, Redan [HMA] Sent: Monday, May 9, 2022 2:46 PM To: Ellis, Jeff [HMA]; Healy, Craig [HMA]; Portillo, Dan [HMA]; Chavez, Alberto [HMA]; McElfresh, Mike [HMA]; Huah, Eileen [HMA]; Khatibloo, Armin [HMA]; Inoue, Ben (Benjamin) [HMA]; Huang, James [HAEA]; Ragan, John [HMA] Cc: HMA-NHQ-AFTER-SALES; Julius, Jennee [HMA]; Stewart, Scott [HMA]; Cha, James [HAEA]; Rodriguez, Jesse [HMA]; Yoon, Shawn (SukHo) [HMA]; Lee, Daniel [HMA]; Shih, Bob [HMA]; Na, Michael [HMA]; Vu, Thai [HMA]; Le, Mary [HMA]; Alsua, Olga [HMA]; HMA-Warranty Call Center; Nakamichi, David [HMA]; Stutz, Cole [HMA]; Maehara, Mark [HMA]; Kim, Daniel [HMA]; Ratzlaff, Barry [HMA]; Rivera, Omar [HMA]; Blackburn, Jared [HMA]; Nguyen, Justin [HMA]; Riestra, Joseph [HMA]; Diaz, Jessica [HMA]; Kulik, Dan [HMA]; Christansen, Ted [HMA]; Elias, Cathy [HMA]; Vasquez, Emilio [HMA]; Alterman, Randi [HMA]; Anderson, Randy [HMA]; Davis, Timothy [HMA]; Robinson, Jennifer [HMA]; Mengiste, Tedros [HMA]; Imhoff, Paul [HMA]; Petty, Jessica [HMA]; Chung, Jennie [HMA]; Millhouse, Keenan [HMA]; Aye, Harrison [HMA]; Palmer, Stanley [HMA]; Dawkins, Craig [HMA]; Qandeel, Hassan [HMA]; Gomez, Luis [HMA]; Gramata, John [HMA]; Ramos, Christopher [HMA]; Blice, Mark [HMA]; Lorton, Jason [HMA]; Ramos, Rob [HMA]; Kreider, Robert [HMA]; Emerson, Jason [HMA]; Cho, Jinwoo [MPA]; Nguyen, Patrick [MPA]; Jeong, Yongchul [MPA]; McLaughlin, Lance [HMA]; Schreader, Scott [HMA]; Lee, Robert [HMA]; Nguyen, Bryce [HMA]; Scardino, Ottavia [HMA]; Lopez, Redan [HMA]; Ueha, Hideki [HMA]; Hu, Chris [HMA] Subject: HMA Recall 226 – U-joint Bolt Torque – Launching @ 3:00PM TODAY, 05/09/2022 – Remedy Available Importance: High Hello all, Today, May 09, 2022 @ 3:00PM, we are launching the following HMA Recall 226: • Recall 226 – U-Joint Bolt Torque Tightening o Model/Model Year affected: ▪ 1 – 2022MY Accent (HC) Please note that this recall impacts 1 vehicle and will not require parts replacement. The Service Quality Engineering (SQE) and Field Service Engineering (FSE) Teams and affected region are actively working with the Dealer to secure and repair the retailed vehicle. James H., • Please load/update VIN as specified in a separate e-mail @ 3:00PM TODAY. If you have any questions or need additional information, please let me know. Thank you. Redan Lopez Warranty www.hyundai.com 1 2 Hyundai Motor America
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-311 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Hyundai Motor America MAY 06, 2022 NHTSA Recall No. : 22V-311 Manufacturer Recall No. : 226 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 2 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Hyundai Accent Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on manufacturing records, the subject population for this recall includes certain 2021-2022 model year Accent vehicles produced by Kia Motor Mexico (“KMX”) within the specified production date range for sale in the U.S. Production Dates : JUN 22, 2021 – FEB 23, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The retention bolt in the u-joint connecting the steering column to the steering rack in the subject vehicles may have been installed with insufficient torque during vehicle assembly. An insufficiently tightened retention bolt could result in the steering column disconnecting from the steering rack. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the steering column and steering rack are disconnected during vehicle operation, the driver will lose steering control of the vehicle, increasing the risk of a crash. Description of the Cause : The tooling used to install the retention bolts was not updated to the correct torque specification. Identification of Any Warning that can Occur : Abnormal noise or vibration from the steering column. Involved Components : Part 573 Safety Recall Report 22V-311 Page 2 Component Name 1 : BOLT ASSY Component Description : Lower steering column U-joint retention bolt Component Part Number : 56415-L1000 Supplier Identification : Component Manufacturer Name : Kia Motor Mexico Address : Boulevard Kia N. 777 Pesquería Nuevo Leon Foreign States 66679 Country : Mexico Chronology : April 2022 On April 22, 2022, KMX notified HMA’s NASO of a condition involving an under-torqued steering column u-joint retention bolt on a 2022 model year Hyundai Accent test vehicle. The condition was discovered during a routine drive evaluation upon detection of abnormal noise in the steering column assembly. According to KMX, the torque wrench used to install the retention bolt was not updated to the correct specification for tightening torque. KMX informed NASO that all but two (2) potentially affected vehicles were contained based on a review of manufacturing historical records. On April 27, 2022, NASO’s Data Review Committee reviewed KMX’s findings and decided to escalate the matter as a new safety investigation to the Technical Review Committee for further review and consideration of appropriate field action. Based on the information received from KMX and subsequent analysis by the TRC, on April 29, 2022, HMA convened its North America Safety Decision Authority and decided to initiate a new safety recall of the two Hyundai Accent vehicles released for sale in the U.S. market. As of the date of this filing, there are no confirmed crashes, injuries, or related incidents in the U.S. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-311 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the steering column U-joint inspected and the U-joint bolt retightened to specification, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out- of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The retention bolt will be tightened to the correct torque specification. The tooling used to install the retention bolts was updated to the correct torque specification on April 13, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : JUL 05, 2022 – JUL 05, 2022 Planned Owner Notification Date : JUL 05, 2022 – JUL 05, 2022 * NR – Not Reported
SEOCONTENT-END
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