Recall 251 – ABS Unit May Cause Engine Compartment Fire – 2010-2015 Hyundai

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-651 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : SEP 22, 2023 NHTSA Recall No. : 23V-651 Manufacturer Recall No. : 251 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 1,642,551 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2012-2015 Hyundai Accent Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 240,589 model year 2012-2015 Hyundai Accent vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : MAR 05, 2011 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2012-2015 Hyundai Azera Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 29,232 model year 2012-2015 Hyundai Azera vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 29, 2011 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-651 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2011-2015 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 777,145 model year 2011-2015 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) and Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : OCT 29, 2010 – NOV 13, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2013-2015 Hyundai Elantra Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 22,481 model year 2013-2015 Hyundai Elantra Coupe vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : MAR 16, 2012 – OCT 30, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2014-2015 Hyundai Equus Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 6,013 model year 2014-2015 Hyundai Equus vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : APR 12, 2013 – OCT 29, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2011-2015 Hyundai Genesis Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : The subject vehicles include 51,789 model year 2011-2015 Hyundai Genesis Coupe vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : SEP 01, 2010 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-651 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2013-2015 Hyundai Santa Fe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicles include 45,322 model year 2013-2015 Hyundai Santa Fe vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 17, 2012 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2013-2013 Hyundai Santa Fe Sport Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicles include 75,554 model year 2013 Hyundai Santa Fe Sport vehicles produced on the specified dates by Kia Motors Manufacturing Georgia (“KMMG”) for sale in the U.S. market. Production Dates : JUL 12, 2012 – JUN 15, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2010-2013 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicles include 170,402 model year 2010-2013 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : DEC 08, 2009 – AUG 19, 2013 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2015-2015 Hyundai Tucson Fuel Cell Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : CNG/LPG Descriptive Information : The subject vehicles include 60 model year 2015 Hyundai Tucson Fuel Cell vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : APR 28, 2014 – OCT 23, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-651 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 11 : 2011-2015 Hyundai Sonata Hybrid Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : The subject vehicles include 83,213 model year 2011-2015 Hyundai Sonata HEV (Hybrid)vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : DEC 02, 2010 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2012-2015 Hyundai Veloster Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS Descriptive Information : The subject vehicles include 116,911 model year 2012-2015 Hyundai Veloster vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUL 02, 2011 – OCT 31, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2010-2012 Hyundai Veracruz Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject vehicles include 23,840 model year 2010-2012 Hyundai Veracruz vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : DEC 24, 2009 – AUG 09, 2012 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. Description of the Cause : Certain ABS motor shaft O-ring material formulations may be susceptible to physical changes over time due to varying factors, including vehicle ABS Part 573 Safety Recall Report 23V-651 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 specifications and/or the presence of foreign contaminants in the brake fluid, such as moisture, dirt, and dissolved metals, which could affect sealing strength and result in brake fluid leaking onto the ABS controller PCB. Identification of Any Warning that can Occur : 1. Smoke from the engine compartment. 2. Burning/melting odor. 3. Illumination of the MIL and/or ABS light. Involved Components : Component Name 1 : ABS Assembly Component Description : ABS module Component Part Number : 58900-***** Supplier Identification : Component Manufacturer Name : Mando Address : 32, Hamanho-gil, Poseung-eup Foreign States Country : Korea, Republic of Chronology : Please see Attachment A Part 573 Safety Recall Report 23V-651 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the ABS fuse. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy fuse is rated at a lower amperage to effectively limit the operating current of the ABS module. Identify How/When Recall Condition was Corrected in Production : The ABS motor shaft O-ring material formulation was changed by the supplier in September 2014 and February 2015 at the Korea and U.S. plants, respectively. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified by the specified dates. Planned Dealer Notification Date : NOV 21, 2023 – NOV 21, 2023 Planned Owner Notification Date : NOV 21, 2023 – NOV 21, 2023 * NR – Not Reported

**************************************************************************************************************

1 Safety Recall 251: ABS Module Overheat – Dealer Best Practice September 26th, 2023 Updates to this Document Date • Remedy Not Available 09/26/2023 Recall Description The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. Applicable Vehicles (Certain) • 2012-15MY Accent (RB) produced from 03/05/2011 – 10/31/2014 • 2012-15MY Azera (HG) produced from 11/29/2011 – 10/31/2014 • 2011-15MY Elantra (MD/UD) produced from 10/29/2010 – 11/13/2014 • 2013-15MY Elantra Coupe (JK) produced from 03/16/2012 – 10/30/2014 • 2014-15MY Equus (VI) produced from 04/12/2013 – 10/29/2014 • 2011-15MY Genesis Coupe (BK) produced from 09/01/2010 – 10/31/2014 • 2013-15MY Santa Fe (NC) produced from 10/17/2012 – 10/31/2014 • 2013MY Santa Fe Sport (AN) produced from 07/12/2012 – 06/15/2013 • 2011-15MY Sonata Hybrid (YF HEV) produced from 12/02/2010 – 10/31/2014 • 2010-13MY Tucson (LM) produced from 12/08/2009 – 08/19/2013 • 2015MY Tucson Fuel Cell (LMFC) produced from 04/28/2014 – 10/23/2014 • 2012-15MY Veloster (FS) produced from 07/02/2011 – 10/31/2014 • 2010-12MY Veracruz (EN) produced from 12/24/2009 – 08/09/2012 Remedy Information This remedy is currently under development and additional information will be provided once it has been developed for release by HMA. Recommended Alternative Transportation A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until a remedy is available. In addition, a SRC may be required based on any other additional work on the vehicle that may need to be addressed during customer’s visit. If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided. Warranty Information Warranty information will be updated once remedy has been released by HMA. Parts Information Parts, if applicable, will be provided once a remedy has been released by HMA. IMPORTANT NOTICE: Owners can continue driving these vehicles, however, Hyundai recommends owners to park their vehicles outside and away from structures until the recall remedy is completed. Additional Training & Resources Remedy is currently under development. Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA. Sample Customer Talk Tracks 1. “If you experience any concern(s) related to the performance of your vehicle, such as illumination of the malfunction indicator lamp and/or ABS (Anti-Lock Brake System) light, please have your vehicle towed to the nearest Hyundai dealer and do not attempt to drive the vehicle until a remedy has been applied.” 2. “During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition relating to the anti-lock brake system (ABS) that could leak brake fluid. This condition could create an electrical short, increasing the risk of an engine compartment fire. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.” Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No – Please ensure all open campaign(s)/recall(s) are identified and completed by the dealership if remedy/repair(s) are available. Reception: Did you offer the customer Alternative Transportation? □ Yes □ No – Customer should be offered if they feel unsafe in the operation of their vehicle prior to the release of the official remedy. Customer FAQ Q1: What is the issue? A1: The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. Q2: What are the affected vehicles? A2: Affected vehicles include the following models/model years: • Certain 2012-15MY Accent (RB) produced from 03/05/2011 – 10/31/2014 • 2012-15MY Azera (HG) produced from 11/29/2011 – 10/31/2014 • 2011-15MY Elantra (MD/UD) produced from 10/29/2010 – 11/13/2014 • 2013-15MY Elantra Coupe (JK) produced from 03/16/2012 – 10/30/2014 • 2014-15MY Equus (VI) produced from 04/12/2013 – 10/29/2014 • 2011-15MY Genesis Coupe (BK) produced from 09/01/2010 – 10/31/2014 • 2013-15MY Santa Fe (NC) produced from 10/17/2012 – 10/31/2014 • 2013MY Santa Fe Sport (AN) produced from 07/12/2012 – 06/15/2013 • 2011-15MY Sonata Hybrid (YF HEV) produced from 12/02/2010 – 10/31/2014 • 2010-13MY Tucson (LM) produced from 12/08/2009 – 08/19/2013 • 2015MY Tucson Fuel Cell (LMFC) produced from 04/28/2014 – 10/23/2014 • 2012-15MY Veloster (FS) produced from 07/02/2011 – 10/31/2014 • 2010-12MY Veracruz (EN) produced from 12/24/2009 – 08/09/2012 Q3: What is the safety concern? 2 A3: An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. Q4: Have there been any accidents or injuries? A4: As of the filing to NHTSA on 09/22/2023, there are no crashes, injuries, or fatalities attributable to this condition. As of 09/22/23, twenty-one (21) related vehicle fires and twenty-two (22) thermal incidents (i.e. smoking, burning, melting, etc) have occurred in the U.S. and two (2) thermal incidents have occurred in Canada. Q5: Will a Dealer Stop Sale be issued? A5: No, as the involved vehicles are no longer in production or offered for retail sale. Q6: What will be done during the recall service at the dealer? A6: Once an official remedy is available from HMA, all owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed at no cost, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Owners can continue driving these vehicles, however, Hyundai recommends owners to park their vehicles outside and away from structures until the recall remedy is completed. Q7: When will owners be notified? A7: Owners of the subject vehicles will be notified via First Class mail in late November 2023. Contact Reference Please see the list on the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. 3 Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA)Center Xtime Technical Support HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 PA@hmausa.com Support@xtime.com 1‐866‐984‐6355 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes AutoLoop Technical Support Support@autoloop.com 1-877-850-2010 Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes CDK Technical Support Customer Support HyundaiCustomer Care Center (Recall/Campaign Questions) HyundaiRecall /Campaign Website Hyundai Customer Care Center(GeneralQuestions) HyundaiRoadside Assistance https://serviceconnect.support.cdk.com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non‐campaign related HyundaiRoadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) -Tutorials www.HyundaiDealer.com > Service > Dealer Resources > DocumentsLibrary > Car Care Scheduling Car Care Scheduling(Xtime) -Recall Appointment Notification 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAILFIELD” Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC)Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov 4 5 Appendix History Date • Remedy Not Available 09/26/2023

**************************************************************************************************************

**************************************************************************************************************

**************************************************************************************************************

SEOCONTENT-END