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September 11, 2023 NHTSA CAMPAIGN NUMBER: 23V630000
Loss of Drive Power from Fuel Pump Failure
A loss of drive power can increase the risk of a crash.
NHTSA Campaign Number: 23V630000
Manufacturer Hyundai Motor America
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 19,272
Summary
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed November 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 016G.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Genesis has a Recall
Recall Description
The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation under certain environmental conditions, such as high ambient temperature. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump.
A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash.
Applicable Vehicles (Certain)
- 2022MY GV70 (JK1) produced from 06/01/2021 – 01/19/2022
- 2021-22MY GV80 (JX1) produced from 06/09/2021 – 12/03/2021
- 2021-22MY G80 (RG3) produced from 06/01/2021 – 12/14/2021
Remedy Information:
This remedy is currently under development and additional information will be provided once it has been developed for release.
Recommended Alternative Transportation
A Courtesy Vehicle Program (CVP) vehicle or Service Valet should be provided to guests at the guest’s request and if the guest does not feel safe operating his/her vehicle until the remedy is available and completed.
- Please note that the Service Valet is available to the original owner for 3/36 ONLY.
- A CVP vehicle can be offered if vehicle is within or outside of 3/36.
- A Service Valet or CVP may also be required based on any other additional work on the vehicle that may need to be addressed during the guest’s visit.
Warranty Information
Warranty information will be updated once remedy has been released by GMA.
Parts Information
Parts, if applicable, will be provided once a remedy has been released by GMA.
Guest Talk Tracks
- “If you experience any concern(s) related to the low-pressure fuel pump assembly not operating properly such as incurring rough idling or hesitation of the engine or the Malfunction Indicator Lamp (MIL) turned on, please have your vehicle towed to the nearest Genesis retailer and do not attempt to drive the vehicle until a remedy has been applied.
- “During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that low pressure fuel pump assembly’s impellers may interfere with the fuel pump housing, causing the fuel pump to shut down. A shutdown of the fuel pump leads to the increased risk of a crash. Once a remedy is available, Genesis will notify you via First Class mail advising you to bring your vehicle to a Genesis retailer to have it applied at no cost to you.”
Guest FAQ:
Q1: What is the issue?
A1: The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation under certain environmental conditions, such as high ambient temperature. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump.
Q2: What are the affected vehicles?
A2: Affected vehicle models include the following:
- 2022MY GV70 (JK1) produced from 06/01/2021 – 01/19/2022
- 2021-22MY GV80 (JX1) produced from 06/09/2021 – 12/03/2021
- 2021-22MY G80 (RG3) produced from 06/01/2021 – 12/14/2021
Q3: What is the safety concern?
A3: A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash.
Q4: Have there been any accidents or injuries?
A4: As of the date of the filing to NHTSA (09/11/2023), there are no confirmed crashes, fires, or injuries related to this condition.
Q5: Will a Stop Sale be issued?
A5: No, a “stop sale” is not planned as the affected vehicles are no longer in production.
Q6: What will be done during the recall service at the retailer?
A6: Once an official remedy is available from GMA, all owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Genesis retailer to have the remedy completed at no cost, regardless of whether the affected vehicles are still covered under Genesis’s New Vehicle Limited Warranty. Additionally, Genesis will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.
Q7: When will owners be notified?
A7: Owners will be notified via First Class Mail in early November 2023.
RECALL 016G ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
September – December 2022
❖ On September 2, 2022, HMA received a warranty claim indicating a stall/hesitation condition involving a model year 2022 Genesis GV70 vehicle. NASO’s Data Analysis team began monitoring the U.S. market for similar incidents beginning October 13, 2022.
❖ On November 4, 2022, a warranty part returns request was initiated to support analysis into suspected causes. After confirmation of similar incidents in the U.S. market, DA decided to escalate the investigation to the Data Review Committee on November 7, 2022, for further evaluation.
❖ On December 19, 2022, the DRC confirmed DA’s findings and decided to escalate the investigation to the Technical Review Committee for study into root cause and potential field action. NASO’s TRC began review of U.S. market field data and continued the collection of warranty part returns for analysis.
January – May 2023
❖ NASO’s TRC began review of U.S. market field data and continued the collection of warranty part returns for analysis. By May 2023, five (5) fuel pumps were recovered from incident vehicles and forwarded to HMC for evaluation and testing. During this time, NASO regularly reported its findings to the NHTSA’s Office of Defects Investigation during its monthly review of Hyundai’s top safety investigations from January through May 2023.
June – August 2023
❖ On June 26, 2023, HMC informed NASO that it had successfully replicated the condition affecting drivability on three (3) of the five fuel pumps received. According to HMC, dimensional tolerance study through CT scans revealed potential interference between the impeller and its housing causing impeller impediment. HMC confirmed its findings with the supplier and learned of a suspect production lot of fuel pump assemblies that were produced with insufficient impeller material potentially affecting vehicles produced from June 2021 through December 2021.
❖ During this time, NASO updated ODI on the status of its investigation during its monthly safety reviews in June, July, and August 2023.
❖ Based on HMC’s findings and an increase in reports received during the latter months of this time period, on September 1, 2023, NASO convened its North America Safety Decision Authority and decided to conduct a safety recall of all affected vehicles in the U.S. and Canadian markets.
❖ As of the date of this filing, Hyundai is aware of 879 unique incidents received from July 1, 2021 through August 22, 2023 related to the subject defect condition in the U.S. Additionally, there are no confirmed crashes, fires, or injuries related to this condition.
5 Affected Products
Vehicles
MAKE | MODEL | YEAR |
GENESIS | G80 | 2021-2022 |
GENESIS | GV70 | 2022 |
GENESIS | GV80 | 2021-2022 |
5 Associated Documents
Defect Notice 573 Report
RCLRPT-23V630-8360.PDF 215.189KB
ATTACHMENT A- Chronology
RMISC-23V630-0046.pdf 105.513KB
Manufacturer Notices(to Dealers,etc
)RCMN-23V630-1620.pdf 166.208KB
Recall Acknowledgement
Recall 573 Report – September 14, 2023R
CLRPT-23V630-7997.PDF 215.32KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V630&docType=RCL
- [Vehicle Fitment]: Compatible with Hyundai Equus 2011-2011 V8 4.6L GAS, Genesis 2013-2014 V6 3.8L GAS, Genesis 2009-2012 V8 4.6L GAS
- [Reference Number]: FG2114, 311103M600, 311103M900, 311113M600
- [Important Note]: This pump not Compatible with 2013 hyundai genesis coupe V6 3.8L
- [Related Parts]: ① Fuel Pump; ② Tank Seal; ③ Seal Ring; ④ Fuel Sending Unit; ⑤ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- ✨【FITS】:The High Pressure Fuel Pump compatible with Hyundai Genesis 2009-2014 ,Hyundai Genesis Coupe 2010-2016 ,Hyundai Azera 2012-2014,Hyundai Santa Fe XL 2013-2016,Hyundai Kia Sorento 2014-2015,Kia Cadenza 2014-2016,Kia K900 2016 3.3L 3.8L V6 GAS.
- ✨【Pay attention to】 Please check fuel pump assembly part finder or OEM number for the right compatibility before purchase.
- ✨【OEM Numbers】: 35320-3C210, 353203C210
- ✨【Advantages】 -Every product design must pass rigorous testing before it is considered for production. Then it is quality checked at every stage of the production machining, fabrication, and assembly process.each fuel pumps are 101% quality tested and are designed to deliver quiet operation, industry-leading performance and durability.
- ✨【Easy to buy】:If you have any questions or concerns, we will get back to you within 24 hours.We also have a three-month warranty
- [Vehicle Fitment-1]: Compatible with Hyundai Equus 2012-2014 V8 5.0L GAS (To 03/21/2013), Genesis 2012-2014 V8 5.0L GAS
- [Reference Number]: FG2666, 311103M950
- [Package Contents]: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Related Parts]: ① Fuel Pump; ② Tank Seal; ③ Float Arm; ④ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- 【Part Number】Replace for 35320-2CTB1 35320-2CTB0 35320-2GTA0 353202GTA0
- 【Application】Compatible with Hyundai Santa FE 2016-2018, Sonata 2014-2018;Compatible with Kia Optima 2016-2018, Compatible with Sorento 2016-2018;Compatible with Sportage 2016-2018.
- 【Package Included】1* Direct Injection Fuel Pump H.Pressure
- 【Customer service】 If you have any inquiries about model or installation or other aspects, please feel free to contact us before ordering.
- [Vehicle Fitment]: Compatible with Hyundai Genesis Coupe 2010-2012 L4 2.0L V6 3.8L
- [Reference Number]: 310902M000, 311102M500, E9061M, FG1650, P77194M
- [Package Contents]: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Related Parts]: ① Fuel Pump; ② Seal Ring; ③ Fuel Sending Unit; ④ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- 🚗High Pressure Fuel Pump OE Number: 35320-3F240 35326-3F240 353203F240 353263F240 HM10064. [Note]: Please make sure that the model number and part number are the same as yours before ordering.
- 🚗Wide Application: Compatible with 2013-2016 Hyundai Equus 5.0L V8, 2013 2014 Hyundai Genesis 5.0L V8, 2015 Kia K900 5.0L V8.
- 🚗Premium Quality: This high pressure fuel pump is made of high-quality steel material, which are not easy to damage, wear-resistant and corrosion-resistant, high reliability, stable performance, sturdy and durable, long service life. Our 35320-3F240 high pressure fuel pump is easy to install, direct replacement for your old or broken one. They are manufactured to OEM specification and are ideal replacement for the original cars.
- 🚗High-Pressure Fuel Pumps Causes Of Failure: Severe mechanical strain, high fuel pressures, lack of lubricant and temperature differences promote wear and can lead to a defect in the high-pressure pump over time.
- ❤️Best Customer Satisfaction: It is strongly recommended to conduct professional maintenance and installation. Communication is the best way to solve the problem. If our product is any quality problem, we promise to replace or adopt a series of solutions to your satisfaction.
- [Vehicle Fitment]: Compatible with Hyundai Genesis 2009-2012 V6 3.8L
- [Reference Number]: FG1694, 311103M100, 944603M000
- [Package Contents]: 1 x Fuel Pump Assembly, Packaging Type: Box
- [Related Parts]: ① Fuel Pump; ② Tank Seal; ③ Fuel Sending Unit; ④ Strainer
- [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted Fuel Pump Assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
- 【OE# Part Number Exact Match】: 353203F240, 353263F240,35320-3F240, 35326-3F240 High Pressure Fuel Pump, High-Pressure Injection Pump, HPFP: High Pressure Fuel Pump, Fuel Injection Pump, High-Pressure Pump.
- 【High Pressure Fuel Pump Compatibility】: Suitable for Hyundai Equus 2013-2016 & Genesis 2013 2014 5.0L V8. You can check our compatibility chart or our description to buy the product that suits you, if you are not sure, we can help you check whether it is suitable and avoid wasting your precious time.
- 【High-Quality Materials Improve Reliability and Safety】: The High-Pressure Fuel Pump adopts high-quality materials and precision manufacturing technology, which has high durability and reliability. They are able to withstand high pressure and high temperature environments and maintain stability and performance over extended periods of use. Provides the engine with an efficient fuel injection system to achieve better power performance and fuel economy.
- 【Easy Installation】: The High Pressure Fuel Pump Assy is precisely matched to the vehicle's requirements. Usually relatively easy to install and replace. No complicated modifications or transformations are required, which simplifies the installation steps and improves the convenience of operation. If you are not skilled, we recommend professional installation.
- 【Satisfactory professional service】: We provide comprehensive customer support, including pre-sales consultation, in-sales logistics timeliness tracking issues, and after-sales technical support guarantees. We are equipped with experienced professional technicians who have the ability to quickly solve various problems and failures. Respond to customers' questions and needs, shorten processing time as much as possible, and provide consumers with an efficient after-sales service experience.
Last update on 2024-06-26 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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1 Safety Recall 016G: Low-Pressure Fuel Pump Assembly – Retailer Best Practice September 15th, 2023 Document Topic Date • Remedy Not Available 09/15/2023 Recall Description The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation under certain environmental conditions, such as high ambient temperature. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump. A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash. Applicable Vehicles (Certain) • 2022MY GV70 (JK1) produced from 06/01/2021 – 01/19/2022 • 2021-22MY GV80 (JX1) produced from 06/09/2021 – 12/03/2021 • 2021-22MY G80 (RG3) produced from 06/01/2021 – 12/14/2021 Remedy Information: This remedy is currently under development and additional information will be provided once it has been developed for release. Recommended Alternative Transportation A Courtesy Vehicle Program (CVP) vehicle or Service Valet should be provided to guests at the guest’s request and if the guest does not feel safe operating his/her vehicle until the remedy is available and completed. • Please note that the Service Valet is available to the original owner for 3/36 ONLY. • A CVP vehicle can be offered if vehicle is within or outside of 3/36. • A Service Valet or CVP may also be required based on any other additional work on the vehicle that may need to be addressed during the guest’s visit. Warranty Information Warranty information will be updated once remedy has been released by GMA. Parts Information Parts, if applicable, will be provided once a remedy has been released by GMA. Guest Talk Tracks 1. “If you experience any concern(s) related to the low-pressure fuel pump assembly not operating properly such as incurring rough idling or hesitation of the engine or the Malfunction Indicator Lamp (MIL) turned on, please have your vehicle towed to the nearest Genesis retailer and do not attempt to drive the vehicle until a remedy has been applied. 2. “During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that low pressure fuel pump assembly’s impellers may interfere with the fuel pump housing, causing the fuel pump to shut down. A shutdown of the fuel pump leads to the increased risk of a crash. Once a remedy is available, Genesis will notify you via First Class mail advising you to bring your vehicle to a Genesis retailer to have it applied at no cost to you.” Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Reception: Did you offer the guest alternative transportation? □ Yes □ No Guest FAQ: Q1: What is the issue? A1: The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation under certain environmental conditions, such as high ambient temperature. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump. Q2: What are the affected vehicles? A2: Affected vehicle models include the following: • 2022MY GV70 (JK1) produced from 06/01/2021 – 01/19/2022 • 2021-22MY GV80 (JX1) produced from 06/09/2021 – 12/03/2021 • 2021-22MY G80 (RG3) produced from 06/01/2021 – 12/14/2021 Q3: What is the safety concern? A3: A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash. Q4: Have there been any accidents or injuries? A4: As of the date of the filing to NHTSA (09/11/2023), there are no confirmed crashes, fires, or injuries related to this condition. Q5: Will a Stop Sale be issued? A5: No, a “stop sale” is not planned as the affected vehicles are no longer in production. Q6: What will be done during the recall service at the retailer? A6: Once an official remedy is available from GMA, all owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Genesis retailer to have the remedy completed at no cost, regardless of whether the affected vehicles are still covered under Genesis’s New Vehicle Limited Warranty. Additionally, Genesis will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. 2 Q7: When will owners be notified? A7: Owners will be notified via First Class Mail in early November 2023. Contact Reference: Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to our Genesis guests. 3 4 Key Contact Information Dealer Support Contact Information Description Parts Techline WarrantyHELPLine Warranty Prior Approval(PA) Center Service Lane Technology (SLT) Xtime / AutoLoop / CDK Customer Support Genesis Customer Care GenesisRecall /Campaign Website GenesisRoadside Assistance Name 1-844-436-6455 www.GenesisDealerUSA.com Parts > Mobis Parts Portal 1‐800‐325‐6604 1‐877‐446‐2922 warranty@gma.com 1‐844-371-3808 pa@gma.com Support@xtime.com / 1-866-984- 6355 support@autoloop.com / 1-877-850- 2010 Contact Information 1‐844‐340‐9741 customercare@genesis motorsusa.com www.genesis.com/us/recall 1-844-340-9742 Key Reference Information Parts ordering hotline for retailers Vehicle Technical Support for Genesis WarrantyClaimquestionsfor Genesis Retailers Warranty Prior Approval(PA) Center for Genesis Retailers Assistance with SLT Appointment: • Appointment / Shop Capacity Management / Campaign Integration / OperationCodes Description For Genesis Customer Care, Connected Services and Roadside Assistance Updated information for customers related to recall and service campaigns Genesis Roadside Assistance Source Campaign Central Service Valet Appointment Scheduling Car Care Scheduling (Xtime) -Recall AppointmentNotification Parts – Campaign Parts Management (CPM) Procedure Courtesy Vehicle (CVP)Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall /Campaign Website NHTSAWebsite Consolidated repository of recall and service campaign retailer best practices. Located on the service tab homepage in www.GenesisdealerUSA.com > Resources > Document Library > Services>ServiceValet>XtimeServiceValetSettingsGuide 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK As applicable; www.GenesisdealerUSA.com > Resources > Documents Library > Parts > Campaign Parts Management www.GenesisdealerUSA.com > Service tab > CVP Fleet Management www.GenesisdealerUSA.com > Service tab > Tech Info A listing of vehicles is located on WEBDCS> SERVICEtab> select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New,SRC, CPO,etc.) and Retailed. www.genesis.com/us/recall www.safercar.gov
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-630 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : SEP 11, 2023 NHTSA Recall No. : 23V-630 Manufacturer Recall No. : 016G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 19,272 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Genesis G80 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1897 model year 2021-2022 Genesis G80 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 01, 2021 – DEC 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Genesis GV80 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 7283 model year 2021-2022 Genesis GV80 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 09, 2021 – DEC 03, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-630 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Genesis GV70 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 10092 model year 2022 Genesis GV70 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 01, 2021 – JAN 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash. Description of the Cause : The fuel pump impeller might not meet material/durability specifications due to a deviation in the production process of a Tier 2 supplier. Identification of Any Warning that can Occur : a. MIL ON b. Rough idle c. Engine stumbling d. Engine hesitation Involved Components : Component Name 1 : Fuel Pump Module Component Description : Fuel pump assembly for G80 Component Part Number : 31120 T1000 Component Name 2 : Fuel Pump Module Component Description : Fuel pump assembly for GV80 Component Part Number : 31120 T6000 Part 573 Safety Recall Report 23V-630 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 3 : Fuel Pump Module Component Description : Fuel pump assembly for GV70 Component Part Number : 31120 AR000 Supplier Identification : Component Manufacturer Name : Hyundam Industrial Co, Ltd Address : 29, Yeongni-gil Yeongin-myeon Asan-si Chung Cheong Nam-Do Foreign States Country : Korea, Republic of Chronology : Please see Attachment A. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Genesis dealer for replacement of the fuel pump. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy fuel pump assemblies contain impellers manufactured to the correct material specification. Identify How/When Recall Condition was Corrected in Production : The proper material was introduced into supplier production on January 1, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified by the specified dates. Planned Dealer Notification Date : NOV 10, 2023 – NOV 10, 2023 Planned Owner Notification Date : NOV 10, 2023 – NOV 10, 2023 Part 573 Safety Recall Report 23V-630 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-630 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : SEP 14, 2023 NHTSA Recall No. : 23V-630 Manufacturer Recall No. : 016G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 19,272 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2021-2022 Genesis G80 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1897 model year 2021-2022 Genesis G80 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 01, 2021 – DEC 29, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Genesis GV80 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 7283 model year 2021-2022 Genesis GV80 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 09, 2021 – DEC 03, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-630 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Genesis GV70 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 10092 model year 2022 Genesis GV70 vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JUN 01, 2021 – JAN 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The low-pressure fuel pump assemblies in the subject vehicles may contain impellers that do not meet current material characteristic specifications, potentially leading to deformation under certain environmental conditions, such as high ambient temperature. Deformation of the impeller could cause the impeller to interfere with the fuel pump housing, resulting in a mechanical resistance that could lead to a shutdown of the fuel pump. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A shutdown of the fuel pump could restrict fuel flow to the engine, resulting in a sudden reduction or loss of motive power, increasing the risk of a crash. Description of the Cause : The fuel pump impeller might not meet material/durability specifications under certain environmental conditions, such as high ambient temperature due to a deviation in the production process of a Tier 2 supplier. Identification of Any Warning that can Occur : a. MIL ON b. Rough idle c. Engine stumbling d. Engine hesitation Involved Components : Component Name 1 : Fuel Pump Module Component Description : Fuel pump assembly for G80 Component Part Number : 31120 T1000 Part 573 Safety Recall Report 23V-630 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 2 : Fuel Pump Module Component Description : Fuel pump assembly for GV80 Component Part Number : 31120 T6000 Component Name 3 : Fuel Pump Module Component Description : Fuel pump assembly for GV70 Component Part Number : 31120 AR000 Supplier Identification : Component Manufacturer Name : Hyundam Industrial Co, Ltd Address : 29, Yeongni-gil Yeongin-myeon Asan-si Chung Cheong Nam-Do Foreign States Country : Korea, Republic of Chronology : Please see Attachment A. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Genesis dealer for replacement of the fuel pump. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy fuel pump assemblies contain impellers manufactured to the correct material specification. Identify How/When Recall Condition was Corrected in Production : The proper material was introduced into supplier production on January 1, 2022. Part 573 Safety Recall Report 23V-630 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified by the specified dates. Planned Dealer Notification Date : NOV 10, 2023 – NOV 10, 2023 Planned Owner Notification Date : NOV 10, 2023 – NOV 10, 2023 * NR – Not Reported
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