Recall 012G Seat Belt Pretensioners May Explode – 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, & 2023 Genesis GV60

February 16, 2023 NHTSA CAMPAIGN NUMBER: 23V094000

Seat Belt Pretensioners May Explode

An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

 

NHTSA Campaign Number: 23V094

Manufacturer HyundaieBay logo Motor America

Components SEAT BELTS

Potential Number of Units Affected 65,517

 

Summary

HyundaieBay logo Motor America (HyundaieBay logo) is recalling certain 2020-2023 GenesiseBay logo GV80, 2021-2023 GenesiseBay logo G80, 2022-2023 GenesiseBay logo GV70, and 2023 GenesiseBay logo GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

 

Remedy

Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact HyundaieBay logo customer service at 1-855-371-9460. HyundaieBay logo’s number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Genesis has a Recall

 


23-01-022G-1
MAY 2023

FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 012G)

This TSB supersedes 23-01-022G to add GV60 (JW1), its related service procedure (pages 5-14), and update the corresponding warranty information and op code for GV60.

Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps.

 

NOTICE

This recall campaign for GV60 (JW1) can only be performed by EV certified GenesiseBay logo retailers.

 

Applicable Vehicles (Certain):

  • 2023MY GV60 (JW1) produced from 02/04/2022 – 12/27/2022
  • 2022-2023MY GV70 (JK1) produced from 03/10/2021 – 01/11/2023
  • 2021-2023MY GV80 (JX1) produced from 07/27/2020 – 12/29/2022
  • 2021-2023MY G80 (RG3) produced from 07/25/2020 – 01/25/2023

 

Click on the link below for video information on the procedure in this Campaign.

Genesis Service Learning – Recall 012G Service Procedure

 

 


Recall 012G: Front Seat Belt Pretensioner Cap Installation – Retailer Best Practice

May 17, 2023

 

Updates to this Document Date
  • Recall 012G: Front Seat Belt Buckle Inspection/Cap Installation for GV60    (TSB 23-01-022G-1) – Remedy Available
05/17/2023

 

As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.

 

Important Notice regarding Related Recall 009G:

Recall 012G superseded recall 009G as outlined below and has been deactivated.

  • All VINs have been removed from 009G, effective 03/24/2023.
  • TSB 22-01-017G has been removed from GenesisDealerUSA.com
  • Any repairs performed in accordance with the respective 009G TSBs must have had a repair order (RO) open date prior to 03/24/2023.
  • All ROs with an RO open date on or after 03/24/2023 will not be accepted.
  • Labor operation codes applicable to the superseded recall and vehicle models have been deactivated and related claims must have been submitted by 03/30/2023.
Recall # TSB # Applicable Vehicles  Prior to 03/24/2023 Applicable Vehicles 03/24/2023 Going Forward
009G22-01-017G2021MY GV80 2022 GV70N/A – Deactivated

 

Recall Description:  

The front seat belt pretensioner may deploy abnormally in the certain GV60, GV70, GV80, and G80 vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. TSB 23-01-022G-1 describes the procedure to install front seat belt pretensioner anti-separation protection caps. For GV60 vehicles, an inspection of the front seat belt assemblies is required prior to cap installation as some vehicles may already be equipped with revised seat belt pretensioners.

 

Affected Vehicles:

  • Certain 2022-23MY GV70 (JK1) produced from 03/10/2021 – 01/11/2023
  • Certain 2021-23MY GV80 (JX1) produced from 07/27/2020 – 12/29/2022
  • Certain 2021-23MY G80 (RG3) produced from 07/25/2020 – 01/25/2023
  • Certain 2023MY GV60 (JW1) produced from 02/04/2022 – 12/27/2022

 

Remedy Information:

Install front seat belt pretensioner anti-separation protection caps. An inspection of the GV60 front seat belt assemblies is also needed prior to potential installation of the caps.

  • Recommended Technician Training Level: GenesiseBay logo Certified Service Technician or higher

 

Recommended Alternative Transportation:

Retailer should offer service valet to all customers and if the customer does not feel safe operating their vehicle until the remedy has been performed. Service Valet is available to the original owner for 3/36.

 

Please refer to TSB 23-01-022G-1 (or latest version) for additional details.

 

Parts Information:

  • Please refer to TSB 23-01-022G-1 (or latest version) for the latest parts information.
  • Please note the following:
    • Pretensioner Cap Kit (88820-AACAPQQH): On CPM (Campaign Parts Management); retailers can keep ordering needed parts as long as they submit their corresponding campaign claims. Please ensure corresponding claims are submitted to avoid any delays in ordering. If this restriction is lifted, GMA will communicate to the field/dealers.
    • Each GMA retailer was previously sent 3 pcs. of 88820-AACAPQQH for the start of this recall. Parts arrived to retailers starting 03/24/2023. o Pretensioner Cap Kit (88810-CUCAPQQH) for GV60 ONLY: On CSP (Critical Parts Supply), VIN restrictive. Dealer will require a valid recall 012G VIN to order the part. Due to a limited quantity of parts inventory, this will assure affected customer vehicles encompassed in the campaign receive priority part allocation.

 

Customer Mailing:

  • Owners of the subject GV70, GV80, & G80 vehicles were notified via First Class mail in April 2023 of a remedy available for their vehicles.
  • Owners of the subject GV60 vehicles are expected to be notified via First Class mail starting in June 2023 of a remedy available for their vehicles.

 

Customer Talk Tracks

Sample (customer already at dealership): “During your visit we checked to see if your vehicle has any open recalls. We found that Recall 012G for the front seat belt pretensioners is open on your vehicle. We would inspect and/or install front seat belt pretensioner anti-separation protection caps to prevent abnormal deployment of the pretensioners at no cost to you. An abnormal pyrotechnic pretensioner deployment could cause mental fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.”

Sample (customer calling in): “During your call-in, we checked to see if your vehicle has any open recalls. We found that Recall 012G for the front seat belt pretensioners is open on your vehicle. We’d like to schedule an appointment with you to bring your vehicle in so we can complete this safety recall. We would inspect and/or install front seat belt pretensioner anti-separation protection caps to prevent abnormal deployment of the pretensioners at no cost to you. An abnormal pyrotechnic pretensioner deployment could cause mental fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.

If you experience issues with the seat belt pretensioner prior to your arrival at the retailer, please have your vehicle towed to the nearest GenesiseBay logo retailer and do not attempt to drive the vehicle until a remedy has been applied.”

 

Customer FAQ:

Q1: What is the issue?

A1: The front driver and/or passenger side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity.

 

Q2: What are the affected vehicles? A2: The following include:

  • Certain 2022-23MY GV70 (JK1) vehicles produced from 03/10/2021 – 01/11/2023
  • Certain 2021-23MY GV80 (JX1) vehicles produced from 07/27/2020 – 12/29/2022
  • Certain 2021-23MY G80 (RG3) vehicles produced from 07/25/2020 – 01/25/2023
  • Certain 2023MY GV60 (JW1 EV) vehicles produced from 02/04/2022 – 12/27/2022

 

Q3: What is the safety concern?

A3: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.

 

Q4: Have there been any accidents or injuries?

A4:  As of the date of this filing (02/16/23), GenesiseBay logo is not aware of any abnormal pretensioner deployment incidents, including fatalities, injuries, crashes and fires, involving the subject vehicles in any global market.

 

Q5: Will a stop sale be issued?

A5: Dealer: A dealer “stop sale” was issued in accordance with federal regulation for affected vehicles unsold at dealers.

Port: As of the date of the filing (02/16/23), a hold had been placed for vehicles affected at the ports. Affected vehicles will be repaired at the port and released once remedy has been completed.

 

Q6: What will be done during the recall service at the retailer?

A6: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a GenesiseBay logo retailer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. For GV60 vehicles, the front seat belt assemblies will be inspected prior to installation of the caps. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under GenesiseBay logo’s New Vehicle Limited Warranty. Additionally, GenesiseBay logo will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

GenesiseBay logo will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 

Q7: When will owners be notified?

A7: Owners of the subject GV70, GV80, & G80 vehicles were notified via First Class mail in April 2023 of a remedy available for their vehicles.

Owners of the subject GV60 vehicles are expected to be notified via First Class mail starting in June 2023 of a remedy available for their vehicles.

 


RECALL 012G ATTACHMENT A (AMENDED – 2023.05.12)
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION

 

October 2022

❖ On October 7, 2022, HyundaieBay logo received the agency’s Information Request letter pertaining to RQ22003, an investigation into allegations of abnormal seat belt pretensioner deployments in vehicles associated with Recalls 21V-796, 22V-069, 22V-123, 22V-218, 22V-354, and 22V-458*.

❖ On October 24, 2022, NASO convened its North American Safety Decision Authority (“NASDA”) and initiated Recall 22V-816.

 

November – December 2022

❖ In November 2022, the airbag control unit (“ACU”) from the September 2021, North Carolina incident referenced in earlier chronologies* was recovered for analysis of the crash pulse parameters by HMC and the supplier, Samsong.

❖ On December 7, 2022, HyundaieBay logo submitted its response to the agency’s inquiry regarding RQ22-005. HyundaieBay logo cited in its response that it was continuing to evaluate vehicles equipped with Samsong pretensioners that had not yet been recalled despite not having received any domestic or foreign reports of the alleged defect involving these vehicles.

 

January – February 2023

❖ On January 17, 2023, HMC informed NASO of its findings from continued analysis of the ACU crash pulse data recovered from the North Carolina incident. HMC confirmed that the MGG separated despite a lower pretensioner “time-to-fire” when compared to the other known incidents.

❖ On January 26 and February 2, 2023, HMC provided updates regarding its investigation to NASO. HMC confirmed replication of MGG separation during recent sled testing using RS4 (G90) SRS components.  The test results prompted a reevaluation of leading factors, such as vehicle-specific “time-to-fire,” previously thought to be potential contributors to over-pressurization of the pretensioner pipe.

❖ On February 9, 2023, NASO convened its NASDA. Although no concern was observed in North American markets, based on the recent findings by HMC, and in an abundance of caution, NASO decided to conduct a safety recall (012G) of GenesiseBay logo G80, GV60, GV70, and GV80 vehicles equipped with pretensioners without a vent valve.  Recall 012G supersedes Recall 009G, obsoleting all affected population(s) of Recall 211/009G (21V-796).

HyundaieBay logo is not aware of any abnormal pretensioner deployment incidents in the global market involving the subject vehicles, including fatalities, injuries, crashes, and fires.

 

May 2023

❖ On May 8, 2023, HMC informed NASO that the affected recall population may include certain GV60 vehicles already equipped with remedy seat belt pretensioners.

❖ Based on HMC’s information, on May 12, 2023, HyundaieBay logo is submitting amended information regarding its remedy plan to inspect all affected GV60 vehicles prior to securing the seat belt pretensioners with the remedy cap, if necessary.

 

*For supporting chronological events preceding October 2022, please refer to HyundaieBay logo’s Part 573 defect information report concerning Recalls 231 and 238.

 


Recall 009G Seat Belt Pretensioner May Explode – 2021 Genesis GV80 & 2022 Genesis GV70

 

Recall 009G Seat Belt Pretensioner May Explode – 2021 Genesis GV80 & 2022 Genesis GV70

 


10 Affected Products

Vehicles

MAKEMODELYEAR
GENESISeBay logoG802021-2023
GENESISeBay logoGV602023
GENESISeBay logoGV702022-2023
GENESISeBay logoGV802020-2023

 


17 Associated Documents

Recall Acknowledgement

RCAK-23V094-1397.pdf 645.306KB

 


Defect Notice 573 Report

RCLRPT-23V094-8676.PDF 216.599KB

 


Attachment A – Chronology

RMISC-23V094-1815.pdf 103.827KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V094-3010.pdf 244.312KB

 


Amended Attachment A – Chronology

RMISC-23V094-7107.pdf 106.781KB

 


Remedy Instructions and TSB

RCRIT-23V094-8249.pdf 2473.606KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V094-5198.pdf 803.077KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23V094-6122.pdf 258.284KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V094-5626.pdf 263.523KB

 


Recall 573 Report – May 12, 2023

RCLRPT-23V094-7030.PDF 216.649KB

 


Attachment A – Chronology Amended

RMISC-23V094-0469.pdf 109.013KB

 


Remedy Instructions and TSB

RCRIT-23V094-3368.pdf 3781.783KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V094-9294.pdf 410.539KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V094-3058.pdf 261.056KB

 


Recall Quarterly Report #1, 2023-2

RCLQRT-23V094-1390.PDF 211.149KB

 


Recall Quarterly Report #2, 2023-3

RCLQRT-23V094-1954.PDF 211.389KB

 


Recall Quarterly Report #3, 2023-4

RCLQRT-23V094-4695.PDF 211.482KB

 


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