Recall 242 – Parking Sensor May Short Circuit and Cause Fire – 2012-2013 Hyundai Veloster

SEOCONTENT-START

Dear
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2012 – 2014 Model Year Veloster vehicles. To ensure the safety of its vehicles for Hyundai customers, we are initiating Safety Recall 242 to repair a condition involving the RPAS on these vehicles in the U.S. Our records indicate that your vehicle is affected by this recall.
The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently preparing to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available.
What is the problem?
The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short due to high conductive liquid leaking into the RPAS. An electrical short within the RPAS increases the risk of fire.
What should you do in the interim?
We appreciate your patience. Hyundai is currently preparing to implement the recall remedy to replace the RPAS fuse and sensor, if necessary. You will receive a second notification letter when the remedy is available. In the interim, if you experience a malfunction with the RPAS, you should seek service at your Hyundai dealer as soon as possible. If you have further questions regarding this recall or notice, you can reach out to Hyundai Motor America by calling 1-855-371-9460. For updated information regarding this recall, please visit:
www.hyundaiusa.com/campaign242
Additional information
If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.
Hyundai Motor America
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
IMPORTANT SAFETY RECALL
Reverse Park Aid Sensor (“RPAS”)
Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8”
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
This is an important Safety Recall.
• We are currently preparing the remedy. We will notify you when the remedy is available.
• To stay up to date about this safety recall or for more information, you can visit:
www.hyundaiusa.com/campaign242
This notice applies to your [Model Year] Hyundai Veloster vehicle, VIN: XXXXXXXXXXXXXXXXX
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Do you want to learn more about this Safety Recall?
To learn more about this safety recall, including remedy repair status and other commonly asked questions, please visit:
www.hyundaiusa.com/campaign242
No longer own this vehicle?
You received this notification because U.S. federal regulations require automotive manufacturers to notify last known owners of recalled vehicles based on current owner records. Our records are based primarily on state registration and title data, which indicate that you are the current owner.
If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
IMPORTANT SAFETY RECALL

**************************************************************************************************************

IMPORTANT SAFETY RECALL
Reverse Park Aid Sensor (“RPAS”)
This notice applies to your [Model Year] Hyundai Veloster vehicle, VIN: XXXXXXXXXXXXXXXX
This is an important Safety Recall.
• We are currently preparing the remedy. We will notify you when the remedy is available.
• To stay up to date about this safety recall or for more information, you can visit:
www.hyundaiusa.com/campaign242
(8) HYUnDRI
Dear
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect,
which relates to motor vehicle safety, exists in certain 2012-2014 Model Year Veloster vehicles. To ensure the safety of its vehicles
for Hyundai customers, we are initiating Safety Recall 242 to repair a condition involving the RPAS on these vehicles in the U.S. Our
records indicate that your vehicle is affected by this recall.
The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan.
We are currently preparing to implement the safety recall remedy which when available, will be performed at no cost to you. We
will send you another notif ication when the remedy is available.
What is the Problem?
The subject vehicles are equipped with a Reverse Park Aid Sensor (” RPAS”) that could develop an internal electrical short due to high
conductive liquid leaking into the RPAS. An electrical short within the RPAS increases the risk of fire.
What should you do in the interim?
We appreciate your patience. Hyundai is currently preparing to implement the recall remedy to replace the RPAS fuse and sensor, if
necessary. You will receive a second notification letter when the remedy is available. In the interim, if you experience a malfunction
with the RPAS, you should seek service at your Hyundai dealer as soon as possible. If you have further questions regarding this recall
or notice, you can reach out to Hyundai Motor America by calling 1-855-371-9460. For updated information regarding this recall,
please visit:
www.hyundaiusa.com/campaiqn242
Additional Information
If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you
may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E.,
Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to
www.safercar.gov.
Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.
Hyundai Motor America
lmportante Campana de Servicio par Motivos de Seguridad -Si tiene preguntas llama 800-633-5751 y oprima “8”
<8)HVUnDRI Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
IMPORTANT SAFETY RECALL
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to
the lessee within ten days.
How to get updated info about this Safety Recall?
To learn more about this safety recall, including remedy repair status and other commonly asked questions, please visit:
www.hyundaiusa.com/campaiqn242
No longer own this vehicle?
You received this notification because U.S. federal regulations require automotive manufacturers to notify last known owners of
recalled vehicles based on current owner records. Our records are based primarily on state registration and title data, which indicate
that you are the current owner.
If you know longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.

**************************************************************************************************************

(B)HYUnDRI
Web version
##SM FMT PROPERCASE[\customer _first_name ]##,
A Safety Recall has been issued on your
##model_year##
##SMFMT_PROPERCASE[\model_short_name]##’s
Reverse Park Aid Sensor (“RPAS”).
Recall ##campaign_number## Remedy is Available
This notice applies to your vehicle,
VIN: ##VIN##
What will Hyundai do?
Your Hyundai dealer will inspect and replace the RPAS fuse and
sensor(s), if necessary. This procedure will be performed at
NO CHARGE.
To ensure your safety and the quality of your vehicle, please schedule
an appointment with a Hyundai dealer as soon as possible to
complete the remedy procedure.
Schedule appointment
What is the problem?
The subject vehicles are equipped with an RPAS that could develop an
internal electrical short due to high conductive liquid leaking into the
RPAS. An electrical short within the RPAS increases the risk of fire.
Our records indicate that your vehicle is affected.
——- Additional Information
For more information about this critical recall including affected vehicles
or frequently asked questions, you may view HY.undai’s official camP-aign
Rag~ or visit the NHTSA website.
If you require further assistance, including info on reimbursement or
updating ownership, please visit the HY.undai Consumer Assistance
Center or by calling the Hyundai Motor America Virtual Assistant at
1-855-3 71-9460.
To better assist you during your call please have the last 8 characters of
your VIN ready to enter when prompted.
Last 8 Characters: ##last_S_vin##
(8)HYUnDRI
NHTSA.GOV HYUNDAIUSA.COM PRIVACY
0 9 0 0
You are receiving this notice because our records indicate that you own or
lease the vehicle identified by the VIN on this notice.
This is an outbound email only. Please do not reply to this email.
This message was transmitted by Hyundai Motor America.
Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model
names are registered trademarks of Hyundai Motor America.
All rights reserved. ©2023 Hyundai Motor America.

**************************************************************************************************************

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Technical Service Bulletin
GROUP
NUMBER
RECALL
23-01-062H
DATE
MODEL(S)
JULY 2023
VELOSTER (FS)
SUBJECT:
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND FUSE/SENSOR REPLACEMENT (RECALL 242)
Description: The Rear Parking Assist Sensor(s) (RPAS) on certain 2012 ~ 2014MY Veloster vehicles may experience a malfunction during operation due to water intrusion. An electrical short may develop which could increase the risk of a fire in the Parking Assist Sensor(s).
This bulletin provides the recall service procedure to inspect the sensors. The 10A fuse will be replaced with a lower amperage fuse and a revised label will be attached to the junction box. If necessary, replacement of the faulty sensor(s) can be identified by the specific DTC code that refers to the exact location of the faulty sensor(s):
DTC CODE
PAS SENSOR LOCATION
B1214
(REAR L/H)
B1215
(REAR CENTER L/H)
B1216
(REAR CENTER R/H)
B1217
(REAR R/H)
Applicable Vehicles (Certain):
• 2012~14MY Veloster (FS) vehicles produced between 7/07/2011 – 10/31/2013.
Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work.
As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WEBDCS to identify open recalls.
 IMPORTANT
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 2 of 12
SUBJECT:
SUBJECT:
Parts Information:
■ FUSE KIT (100% Replacement)
PART NAME
PART NUMBER
REMARKS
FUSE KIT
91KIT-2V000QQH
91940-2V022: LABEL STICKER
18790-01105: FUSE (4A)
■ PAS SENSOR (ONLY IF DTC(s) B1214-B1217 ARE FOUND UPON INSPECTION)
MODEL
PRODUCTION RANGE
EXTERIOR
COLOR
PREVIOUS P/N
NEW P/N
Remark
Non-Turbo
Veloster
(FS)
07/07/2011
~
01/25/2013
N9S (Grey)
957202V100N9S
957202V105DGQH
All other colors
957202V100 + color code
957202V105 +
color code + QH
03/18/2013
~
11/13/2013
All
957202V300 + color code
957202V301 +
color code + QH
Turbo Veloster
(FS)
12/09/2011
~
02/02/2013
All
957202V200 + color code
957202V205 +
color code + QH
Body
color
957202V200S2G
957202V2ASS2G
957202V205S2GQH
Matte
Grey
03/18/2013
~
10/15/2013
All
957202V400 + color code
957202V401 +
color code + QH
Body
color
957202V400S2G
957202V4ASS2G
957202V401S2GQH
Matte
grey
NOTE 1: Enter VIN number into Web Parts Catalog to find the original P/N for ordering. Information
can be found under the rear bumper section for Trim.
NOTE 2: See page 12 in Appendix for all sensor parts and respective colors.
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 3 of 12
SUBJECT:
SUBJECT:
Warranty Information:
MODEL
OP. CODE
OPERATION
OP TIME
NATURE CODE
CAUSE CODE
Veloster
(FS)
31D026R1
REAR PARKING ASSIST SYSTEM INSPECTION AND FUSE & LABEL REPLACEMENT ONLY
0.3 M/H
I11
ZZ3
31D026R2
REAR PARKING ASSIST SYSTEM INSPECTION AND FUSE & LABEL & PAS SENSOR (1 EA) REPLACEMENT
0.9 M/H
31D026R3
REAR PARKING ASSIST SYSTEM INSPECTION AND FUSE & LABEL & PAS SENSOR (2 EA) REPLACEMENT
31D026R4
REAR PARKING ASSIST SYSTEM INSPECTION AND FUSE & LABEL & PAS SENSOR (3 EA) REPLACEMENT
31D026R5
REAR PARKING ASSIST SYSTEM INSPECTION AND FUSE & LABEL & PAS SENSOR (4 EA) REPLACEMENT
NOTE 1: Submit Claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this recall and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
NOTE 3: This TSB includes Repair validation photos. Op times include VIN, Mileage, and Repair validation photos as outlined in the Digital Documentation Policy.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the part is not returned.
NOTE 5: The labor time for 1-4 sensor(s) replacement is the same due to the close proximity of the sensors in the same neighboring area.
Refer to the link below for guided video information:
Hyundai Service Learning – Recall 242 Service Procedure
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 4 of 12
SUBJECT:
SUBJECT:
I. Inspection Procedure:
This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation Policy for requirements.
STUI
Vehicle In
Check Rear Parking
Assist System
Warning Light
Ignition ON,
Shift to ‘R’
Rear Parking
Assist warning flashing?
Fuse Replacement (10A → 4A)
Vehicle Out
No
Yes
Attach 4A Fuse Label
DTC Inspection (B1214 – B1217)
PAS Sensor(s)* & Fuse Replacement
*Replace Rear Parking Assist sensor(s) according to DTC code (B1214 – B1217)
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 5 of 12
SUBJECT:
SUBJECT:
1.
Turn the ignition ON and move the shift lever to ‘R’ and then check the cluster.
Case 1: Normal operation.
When moving the shift lever to ‘R’, the parking assist warning light does not flash. If it does not flash, this is normal.
Only fuse & label replacement are necessary.
Proceed to section II for Fuse Replacement and Label Attachment.
Case 2: Abnormal operation.
When moving the shift lever to ‘R’, the parking assist warning light flashes. This is not normal.
Inspect the DTC and replace the fuse, label, and PAS sensor(s) according to the DTC codes (B1214~1217) shown to the right.
Proceed to section III for sensor(s) replacement & then to section II for Fuse Replacement & Label Attachment.
DTC CODE
PAS SENSOR LOCATION
B1214
(REAR L/H)
B1215
(REAR CENTER L/H)
B1216
(REAR CENTER R/H)
B1217
(REAR R/H)
Refer to the PAS sensor location that is related to the DTC code.
NOTICE
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 6 of 12
SUBJECT:
SUBJECT:
II. Fuse Replacement and Label Attachment (for all vehicles):
2.
Remove the smart junction box cover.
3.
Remove the IG1 10A fuse (A) and install the supplied 4A fuse.
4.
Attach the supplied fuse label (B) sticker (4A) onto the cover.
Service procedure has been completed.
Using STUI, take photos of the installed 4A fuse and the fuse label sticker attached to the cover.
Include in the photos a piece of paper containing the last 6 digits of the VIN and the date of the repair.
Upload the photos to STUI.
STUI
A
B
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 7 of 12
SUBJECT:
SUBJECT:
III. PAS Sensor Replacement (if DTC(s) B1214-1217 are present):
5.
Open the rear hatch (A).
– ⓐ body colored PAS sensors (both
non-turbo and turbo models).
– ⓑ black or matte grey colored PAS sensors (only applies to Turbo models).
6.
Remove the rear combination lamp mounting bolts (B) on both sides.
7.
Push the rear combination lamps (C) towards the rear of the vehicle and remove the lamps on both sides.
ⓐ
ⓑ
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 8 of 12
SUBJECT:
SUBJECT:
8.
Disconnect the rear combination lamp connectors (D) on both sides.
9.
Loosen the rear bumper upper mounting fasteners (E) on both sides.
10.
Loosen the rear bumper side mounting clips and screws (F) on both sides.
If mud guards are installed, an additional clip holding the mud guard to the bumper is located on the bottom.
Information
i
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 9 of 12
SUBJECT:
SUBJECT:
11.
Loosen the rear bumper lower mounting fasteners (G).
12.
Remove the rear bumper (H) and locate the license plate lamp(s) and PAS sensors.
13.
Disconnect the license plate lamp connector(s) and PAS sensor connectors (I), located on the inside of the rear bumper.
Make sure the bumper is positioned to prevent any damage to the bumper during the PAS sensor replacement.
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 10 of 12
SUBJECT:
SUBJECT:
14.
Remove the PAS sensor by pulling both sides of the attachment hooks (J) away from the sensor as shown.
15.
Install the new PAS sensor (K).
Ensure the correct color sensor(s) are installed in the correct locations and that the rubber seal on the sensor is firmly installed without any damage.
Repeat step 14 for any additional sensor(s) needing replacement.
Using STUI, take photos of the new PAS sensor(s) installed.
Include in the photos a piece of paper containing the last 6 digits of the VIN and the date of the repair.
Upload the photo(s) to STUI.
STUI
Debris may be found on the PAS sensor opening. Clean any debris as it may prevent proper installation of the sensor(s).
NOTICE
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 11 of 12
SUBJECT:
SUBJECT:
16.
Once all the PAS sensors have been installed, reinstall all removed parts in reverse order of removal.
Perform a DTC check to confirm no active DTCs are present.
Go to Section II for fuse replacement & label attachment.
REAR PARKING ASSIST SENSOR (RPAS) INSPECTION AND
FUSE/SENSOR REPLACEMENT (RECALL 242)
TSB #: 23-01-062H Page 12 of 12
SUBJECT:
SUBJECT:
Appendix
Previous Part Number
Current Part Number
Color Code
Body Color
Sensor Color
957202V100N9S
957202V105DGQH
DG
Sonic Silver(N9S)
Dark Gray
957202V100MZH
957202V105MZHQH
MZH
Phantom Black
Black
957202V100N9S
957202V105N9SQH
N9S
Sonic Silver
Black
957202V100P9R
957202V105P9RQH
P9R
Veloster Red
Red
957202V100PGU
957202V105PGUQH
PGU
White Crystal
White
957202V100R9A
957202V105R9AQH
R9A
Vitamin C
Black
957202V100RHM
957202V105RHMQH
RHM
Sleek Silver
Silver
957202V100SYY
957202V105SYYQH
SYY
Sunflower
Black
957202V100UU9
957202V105UU9QH
UU9
Blue Ocean
Blue
957202V100VE9
957202V105VE9QH
VE9
Green Apple
Black
957202V200MZH
957202V205MZHQH
MZH
Phantom Black
Black
957202V200P9R
957202V205P9RQH
P9R
Veloster Red
Red
957202V200R9A
957202V205R9AQH
R9A
Vitamin C
Black
957202V200RHM
957202V205RHMQH
RHM
Sleek Silver
Silver
957202V200S2G
957202VASS2G
957202V205S2GQH
S2G
Young Gun
Dark/Matte Gray (Black)
957202V200SA2
957202V205SA2QH
SA2
Marmalade
Black
957202V200SG2
957202V205SG2QH
SG2
Battleship
Gray
957202V200SW2
957202V205SW2QH
SW2
Storm Trooper
White
957202V200UU9
957202V205UU9QH
UU9
Blue Ocean
Blue
957202V300MZH
957202V301MZHQH
MZH
Phantom Black
Black
957202V300N9S
957202V301N9SQH
N9S
Sonic Silver
Black
957202V300P9R
957202V301P9RQH
P9R
Veloster Red
Red
957202V300PGU
957202V301PGUQH
PGU
White Crystal
White
957202V300R9A
957202V301R9AQH
R9A
Vitamin C
Black
957202V300RHM
957202V301RHMQH
RHM
Sleek Silver
Silver
957202V300SYY
957202V301SYYQH
SYY
Sunflower
Black
957202V300UU9
957202V301UU9QH
UU9
Blue Ocean
Blue
957202V400MZH
957202V401MZHQH
MZH
Phantom Black
Black
957202V400P9R
957202V401P9RQH
P9R
Veloster Red
Red
957202V400R9A
957202V401R9AQH
R9A
Vitamin C
Black
957202V400RHM
957202V401RHMQH
RHM
Sleek Silver
Silver
957202V400S2G
957202V4ASS2G
957202V401S2GQH
S2G
Young Gun
Dark/Matte
Gray (Black)
957202V400SW2
957202V401SW2QH
SW2
Storm Trooper
White
957202V400SYY
957202V401SYYQH
SYY
Sunflower
Black
957202V400UU9
957202V401UU9QH
UU9
Blue Ocean
Blue

**************************************************************************************************************

Dear
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2012 – 2014 Model Year Veloster vehicles. Hyundai is initiating Safety Recall 242 to repair a condition involving the Reverse Park Aid Sensors on these vehicles in the U.S. Our records indicate that your vehicle is affected by this recall.
What is the problem?
The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short due to high conductive liquid leaking into the RPAS. An electrical short within the RPAS increases the risk of fire.
What will Hyundai do?
Your Hyundai dealer will inspect and replace the RPAS fuse and sensor(s), if necessary. This procedure will be performed at NO CHARGE to you.
What should you do?
Please contact your nearest Hyundai dealer to schedule this procedure.
The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. To find your Hyundai dealer to schedule an appointment:
• Visit www.hyundaiusa.com/dealer-locator and enter your zip code to locate a nearby Hyundai dealer.
• Contact Hyundai Motor America at 1-855-371-9460 and select Option 2 for the Dealer Locator.
– When calling, please have available the last 8 characters of your VIN (written in bold characters at the top of this notice).
Additional information
If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.
Hyundai Motor America
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
IMPORTANT SAFETY RECALL
Reverse Park Aid Sensor (“RPAS”)
Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “7”
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
This is an important Safety Recall.
• The recall remedy is available. The recall procedure will be performed on your vehicle at
NO CHARGE to you.
• Failure to complete this recall repair could increase the risk of fire.
• Hyundai recommends contacting your preferred dealer and scheduling an appointment in advance to avoid any inconvenience. To locate your nearest Hyundai dealer and schedule your appointment please visit:
www.hyundaiusa.com/campaign242
This notice applies to your [Model Year] Hyundai Veloster vehicle, VIN: XXXXXXXXXXXXXXXXX
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
NHTSA Recall Number: 23V-132
Hyundai Recall Number: 242
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Do you want to learn more about this Safety Recall and schedule your appointment?
To learn more about this safety recall, including the remedy repair, and other commonly asked questions, and how best to schedule your appointment, please visit:
www.hyundaiusa.com/campaign242
Have you previously paid for this repair?
If you have previously paid for a repair that addresses the problem described in this letter, you may be eligible for a reimbursement. Use the link below to submit your reimbursement request or to obtain additional information, call 1-855-371-9460.
owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/campaign.html
No longer own this vehicle?
You received this notification because U.S. federal regulations require automotive manufacturers to notify last known owners of recalled vehicles based on current owner records. Our records are based primarily on state registration and title data, which indicate that you are the current owner.
If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
IMPORTANT SAFETY RECALL

**************************************************************************************************************

HMA Recall 242 –
)
Inspection/Replacement – Remedy Not Available – Dealer Best Practice
April 24, 2023
Recall Description:
The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short during key-on operation due to ingression of high conductive liquid into the RPAS. An electrical short within the RPAS increases the risk of a fire. Affected Vehicles:
• Certain 2012-14MY Hyundai Veloster (FS) vehicles produced from 07/07/2011 – 10/31/2013 Remedy Information:
The remedy is currently under development and additional information will be provided once it has been developed for release. Recommended Alternative Transportation: Customers that don’t feel safe operating their vehicle until a remedy is available should be provided with a Service Rental Car (SRC). Customer Talk Tracks
“During your visit we checked to see if your vehicle has any open recalls. We found that it does and wanted to provide some information on the open recall. The reverse parking aid sensor in your vehicle may be susceptible to intrusion of high conductive liquid entering, resulting in a potential electrical short during key-on operation. An electrical short within the reverse parking aid sensor increases the risk of a fire. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealership to have it applied at no cost to you. If you experience any of the aforementioned symptoms of the recall and/or smoke coming from the vehicle, please have your vehicle towed to the nearest Hyundai dealership and do not attempt to drive the vehicle until a remedy has been applied.” Best Practice Checklist
Reservation: Did you check WebDCS for additional campaigns or recalls?
□ Yes
□ No
Document Topic Date
• Recall 242: Revision of production date range & addition of 14MY 04/24/2023 As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. Reception: Did you offer the customer a Service Rental Car (SRC) if they do not feel comfortable operating their vehicle until a remedy becomes available?
□ Yes
□ No Additional Training & Resources:
Remedy is currently under development. Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA. Parts:
The parts information section will be updated once a remedy becomes available. Warranty:
The warranty information section will be updated once a remedy becomes available. Customer Mailing:
All owners of the subject vehicles will be notified via First Class mail starting in late April 2023. FAQs:
Q1: What is the issue?
A1: The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short during key-on operation due to ingression of high conductive liquid into the RPAS. Q2: What are the affected vehicles?
A2: Certain 2012-2014MY Hyundai Veloster (FS) vehicles produced from 07/07/2011 – 10/31/2013 Q3: What is the safety concern?
A3: An electrical short within the RPAS increases the risk of a fire. Q4: Have there been any accidents or injuries?
A4: As of the date of this filing (02/28/2023), NASO has identified five (5) reports of fire(s) received from May 2013 through October 2020, that may relate to the defect condition in model year 2012-2013 Hyundai Veloster vehicles in the U.S. There are no confirmed crashes or injuries related to this condition. Q5: Will a Stop Sale be issued?
A5: No, a “stop sale” is not being planned as the affected vehicles are no longer in production. Q6: What will be done during the recall service at the dealer?
A6: Once an official remedy is available, all owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Contact Reference:
Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information
Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line
Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support
Hyundai Customer Care Center (Recall /Campaign Questions)
Hyundai Recall /Campaign Website
Hyundai Customer Care Center (GeneralQuestions)
HyundaiRoadside Assistance [email protected] 1-800-545-4515
1‐800‐325‐6604 1‐877‐446‐2922
[email protected]
[email protected] 1‐866‐984‐6355 [email protected]
1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information
1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151
1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians
Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / Operation Codes
Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / Operation Codes
Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / Operation Codes
Description
Customer questions or concerns related to recall or service campaigns
Updated information related to the specific recall or service campaign
Customers general questions, non‐campaign related HyundaiRoadside Assistance Key Reference Information
Name Source
Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials
Car Care Scheduling (Xtime) -Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure
Service Rental Car (SRC) Program Technical Service Bulletin (TSB) www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime
2. Under the menu at the top left, select ‘CONFIGURE’
3. Under the dealership tab, click “EMAIL COMMUNICATION”
4. Slide the toggle to “ADVANCED”
5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD”
As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management
SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car
TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall
www.safercar.gov Appendix
Historical Reference Date • Recall 242: Revision of production date range & addition of 14MY
• Recall 242: Reverse Parking Aid Sensor – Remedy Not Available 04/24/2023

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1
Safety Recall 242: Rear Parking Assist Sensor (RPAS) Inspection & Fuse/Sensor Replacement Dealer Best Practice
July 19, 2023 Updates to this Document Date
• Remedy Available – Technical Service Bulletin (23-01-062H) published 07/19/2023
Recall Description
The Rear Parking Assist Sensor(s) (RPAS) on certain 2012 ~ 2014MY Veloster vehicles may experience a malfunction during operation due to water intrusion. An electrical short may develop which could increase the risk of a fire in the Parking Assist Sensor(s). The sensors of affected vehicles will be inspected if replacement of the sensor(s) is necessary. In addition, a 10A fuse will be replaced with a lower amperage fuse and a revised label will be added to the vehicle’s junction box. Affected Vehicles (Certain):
• 2012-2014MY Hyundai Veloster (FS) vehicles produced between 07/07/2011 – 10/31/2013 Remedy Information
This remedy requires fuse kit replacement for all affected vehicles. Additionally, inspection of the Rear Parking Assist Sensors (RPAS) is required, and if necessary, replacement with new sensors(s) per TSB 23- 01-062H (or latest version).
• Recommended Service Technician Training Level: Hyundai Certified
• See flowchart on page 2 for the inspection & repair flow
• Video Link on bottom of page 3 of TSB 23-01-062H is also available for a full service procedure/guided video walkthrough.
IMPORTANT: As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. Recommended Alternative Transportation
A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until the open recall has been completed. In addition, a SRC may be required based on the recall repair procedure duration and any other additional work on the vehicle that may need to be addressed during customer’s visit. If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided. Warranty Information
• This recall campaign pays 0.3 M/H for inspection of the sensors and providing an updated fuse/label attachment to the junction box ONLY.
• In case of sensor(s) replacement, this recall campaign pays 0.9 M/H for inspection of the sensors, sensor(s) replacement, and providing an updated fuse/label attachment to the junction box. The labor time for replacement of 1-4 sensor(s) is the same due to the close proximity of the sensors in the same neighboring area.
• NOTE: Hyundai will reimburse dealer for the number of sensor replacements via submitted campaign operation code, if replacement(s) are required. However, with several potential sensor combinations based on VIN and color, it is possible the colored sensor part(s) ordered may not match the one(s) on the claim submitted once claim is processed and dealer is paid. To ensure dealer is fully compensated with markup applied, a colored part(s) were selected by HMA such that they had met or exceeded the dealer pricing of the part(s) the dealer ordered.
• Photos: Please refer to TSB 23-01-062H (or latest version) for repair validation sample photos and additional details regarding specific digital documentation requirements. Parts Information
• Fuse kits (91KIT2V000QQH) 2 o 100% of affected vehicles require fuse replacement/label attachment
o On Campaign Parts Management (CPM); Dealers can keep ordering needed parts from their facing PDC through the normal WEBDCS ordering process if they submit their corresponding campaign claims. Please ensure corresponding claims are submitted to avoid any delays in ordering. If this restriction is lifted, HMA will communicate to the field/dealers.
o Ensure fuse kits are ordered and stocked so vehicles can be repaired and returned the same day.
• Sensors (Various part numbers)
o Based on inspection, some vehicles may require sensor replacement.
o On Critical Supply Parts (CSP) restriction; Dealer will require a valid recall 242 VIN to order the part. Due to a limited quantity of parts inventory, this will assure affected customer vehicles encompassed in the recall receive priority part allocation.
• Refer to TSB 23-01-062H (or latest version) for the latest parts information and also an appendix for all sensor part numbers with applicable color(s) listed. Sample Customer Talk Tracks
1. “If you experience any concern(s) related to your vehicle’s Rear Parking Assist Sensor (RPAS) capability or performance such as inoperative rear park assist or the transmission shifter being stuck while in “PARK”, please have your vehicle towed to the nearest Hyundai dealer and do not attempt to drive the vehicle until the remedy has been applied.” 3 2. “We will inspect your vehicle’s Rear Parking Assist Sensor (RPAS). If inspection passes, we will only need to apply a new fuse and label attachment to your vehicle’s junction box at no cost to you. If inspection does not pass, we will need to replace the faulty sensor(s) at no cost to you in addition to the fuse and label attachment and may need to down your vehicle. We would like to offer you an SRC while we obtain the necessary parts to complete your vehicle’s repair. We apologize for the severe inconvenience.” 3. For Walk-in Customer: “I checked your vehicle for open recalls and found one. The recall states that it is a condition involving the Rear Parking Assist Sensor (RPAS) where you may experience poor sensor operation. We can complete the inspection while you are here for service today. Based on the inspection, additional parts may need to be ordered, in which case we will be happy to provide you with alternate transportation if you are unable to wait while we perform the recall. This service will be provided to you at no cost and will be completed as soon as possible. We will keep you updated throughout the process.”
Best Practice Checklist
Reservation:
Did you check WebDCS for additional campaigns or recalls?
□ Yes
□ No – Please ensure all open campaign(s)/recall(s) are identified and completed by the dealership if remedy/repair(s) are available. Readiness:
Are parts in stock to complete this recall?
□ Yes
□ No – It is highly recommended to have fuse kit on-hand when customer arrives to the dealership, especially if customer has made appointment beforehand and to minimize dealership traffic. For most vehicles, the fuse kit will only be need to complete the recall. If necessary and if inspection fails, order applicable replacement sensor(s) with the valid recall 242 VIN. Reception:
Did you explain to the customer the expected repair time based on the repair and set the expectation for a status update?
□ Yes
□ No – Customer should be given an estimated time of when his/her vehicle is completed so the customer can plan the rest of their day away from the dealership. Did you offer the customer Alternative Transportation?
□ Yes
□ No – Customer should be offered if they feel unsafe in the operation of their vehicle prior to the remedy being completed on his/her vehicle. Repair:
Did you provide the customer with an eMPI?
□ Yes
□ No Does the Technician meet the recommended training requirements (expert level or above) to complete this recall/campaign?
□ Yes 4 □ No – Please ensure a technician with an expert level (or higher) completes this repair as it is a critical recall involving safety. Were the appropriate picture(s) taken based on the inspection and/or replacement needed as outlined in TSB 23-01-062H (or latest version)?
□ Yes
□ No – Please ensure appropriate picture(s) are taken for the dealership to be paid. See TSB #23-01-062H (or latest version) for sample photos. Refer to the latest Warranty Digital Documentation Policy for requirements. Return: Did you get the customer’s signature on all warranty lines in addition to the final RO?
□ Yes
□ No Customer FAQ
Q1: What is the issue?
A1: Subject vehicles are equipped with a Reverse Parking Assist Sensor (“RPAS”) that could develop an internal electrical short due to ingression of high conductive liquid into the RPAS.
Q2: What are the affected vehicles?
A2: Certain 2012-2014MY Veloster (FS) vehicles produced between 07/07/2011 – 10/31/2013 for sale in the U.S. Q3: What is the safety concern?
A3: An electrical short within the RPAS increases the risk of a fire. Q4: Have there been any accidents or injuries?
A4: As of the date of the filing (02/28/2023), NASO has identified five (5) reports of fire(s) received from May 2013 through October 2020, that may relate to the defect condition in model year 2012-2014 Hyundai Veloster vehicles in the U.S. There are no confirmed crashes or injuries related to this condition. Q5: Will a Dealer Stop Sale be issued?
A5: No, a “Stop Sale” has not been issued as the affected vehicles are no longer in production. Q6: What will be done during the recall service at the dealer?
A6: All owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the Rear Parking Assist Sensor (RPAS) fuse and sensor(s), if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q7: When will owners be notified?
A7: Owners of the subject vehicles will be notified via First Class mail of a remedy available for their vehicles beginning late July 2023. Contact Reference
Thank you for your prompt attention to this safety matter and continued commitment to Hyundai customers. Please see next page for list of commonly referred to contacts.
5 Key Contact Information
Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line
Warranty Prior Approval (PA)Center Xtime Technical Support [email protected] 1-800-545-4515
1‐800‐325‐6604 1‐877‐446‐2922
[email protected]
[email protected] 1‐866‐984‐6355 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians
Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / OperationCodes AutoLoop Technical Support [email protected] 1-877-850-2010 Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / OperationCodes CDK Technical Support Customer Support
HyundaiCustomer Care Center (Recall/Campaign Questions)
HyundaiRecall /Campaign Website Hyundai Customer Care Center(GeneralQuestions)
HyundaiRoadside Assistance https://serviceconnect.support.cdk.com/ Contact Information
1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Assistance with Car Care Scheduling:
• Appointment / ShopCapacity Management / Campaign Integration / OperationCodes
Description
Customer questions or concerns related to recall or service campaigns
Updated information related to the specific recall or service campaign
Customers general questions, non‐campaign related HyundaiRoadside Assistance Key Reference Information
Name Source
Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com
Car Care Scheduling (Xtime) -Tutorials www.HyundaiDealer.com > Service > Dealer Resources > DocumentsLibrary > Car Care Scheduling Car Care Scheduling(Xtime) -Recall Appointment Notification 1. Log into Xtime
2. Under the menu at the top left, select ‘CONFIGURE’
3. Under the dealership tab, click “EMAIL COMMUNICATION”
4. Slide the toggle to “ADVANCED”
5. Populate as many e-mails as desired in the “PARTS DESK EMAILFIELD” Parts – Campaign Parts Management (CPM) Procedure
Service Rental Car (SRC)Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car
TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software
Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info
A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall
www.safercar.gov 6 7
Appendix
History Date
• Remedy Available – Technical Service Bulletin (23-01-062H) published 07/19/2023
• Remedy Not Available 03/02/2023

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HMA Recall 242 – Inspection/Replacement – Remedy Not Available – Dealer Best Practice
March 02, 2023
Recall Description:
The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short during key-on operation due to ingression of high conductive liquid into the RPAS. An electrical short within the RPAS increases the risk of a fire. Affected Vehicles:
• Certain 2012-13MY Hyundai Veloster (FS) vehicles produced from 07/04/2011 – 09/27/2013 Remedy Information:
The remedy is currently under development and additional information will be provided once it has been developed for release. Recommended Alternative Transportation: Customers that don’t feel safe operating their vehicle until a remedy is available should be provided with a Service Rental Car (SRC). Customer Talk Tracks
“During your visit we checked to see if your vehicle has any open recalls. We found that it does and wanted to provide some information on the open recall. The reverse parking aid sensor in your vehicle may be susceptible to intrusion of high conductive liquid entering, resulting in a potential electrical short during key-on operation. An electrical short within the reverse parking aid sensor increases the risk of a fire. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealership to have it applied at no cost to you. If you experience any of the aforementioned symptoms of the recall and/or smoke coming from the vehicle, please have your vehicle towed to the nearest Hyundai dealership and do not attempt to drive the vehicle until a remedy has been applied.” Best Practice Checklist
Reservation: Did you check WebDCS for additional campaigns or recalls?
□ Yes
□ No
Reception: Did you offer the customer a Service Rental Car (SRC) if they do not feel comfortable operating their vehicle until a remedy becomes available?
□ Yes
Document Topic Date
• Recall 242: Reverse Parking Aid Sensor – Remedy Not Available 03/02/2023 As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. □ No Additional Training & Resources:
Remedy is currently under development. Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA. Parts:
The parts information section will be updated once a remedy becomes available. Warranty:
The warranty information section will be updated once a remedy becomes available. Customer Mailing:
All owners of the subject vehicles will be notified via First Class mail starting in late April 2023. FAQs:
Q1: What is the issue?
A1: The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short during key-on operation due to ingression of high conductive liquid into the RPAS. Q2: What are the affected vehicles?
A2: Certain 2012-2013MY Hyundai Veloster (FS) vehicles produced from 07/04/2011 – 09/27/2013 Q3: What is the safety concern?
A3: An electrical short within the RPAS increases the risk of a fire. Q4: Have there been any accidents or injuries?
A4: As of the date of this filing (02/28/2023), NASO has identified five (5) reports of fire(s) received from May 2013 through October 2020, that may relate to the defect condition in model year 2012-2013 Hyundai Veloster vehicles in the U.S. There are no confirmed crashes or injuries related to this condition. Q5: Will a Stop Sale be issued?
A5: No, a “stop sale” is not being planned as the affected vehicles are no longer in production. Q6: What will be done during the recall service at the dealer?
A6: Once an official remedy is available, all owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Contact Reference:
Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information
Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line
Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support
Hyundai Customer Care Center (Recall /Campaign Questions)
Hyundai Recall /Campaign Website
Hyundai Customer Care Center (GeneralQuestions)
Hyundai Roadside Assistance [email protected] 1-800-545-4515
1‐800‐325‐6604 1‐877‐446‐2922
[email protected]
[email protected] 1‐866‐984‐6355 [email protected]
1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information
1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151
1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians
Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling:
• Appointment / Shop Capacity Management / Campaign
Integration / Operation Codes Assistance with Car Care Scheduling:
• Appointment / Shop Capacity Management / Campaign
Integration / Operation Codes Assistance with Car Care Scheduling:
• Appointment / Shop Capacity Management / Campaign Integration / Operation Codes
Description
Customer questions or concerns related to recall or service campaigns
Updated information related to the specific recall or service campaign
Customers general questions, non‐campaign related Hyundai Roadside Assistance Key Reference Information
Name Source
Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials
Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure
Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime
2. Under the menu at the top left, select ‘CONFIGURE’
3. Under the dealership tab, click “EMAIL COMMUNICATION”
4. Slide the toggle to “ADVANCED”
5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD”
As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management
SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car
TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info
A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall
www.safercar.gov Appendix
Historical Reference Date
• Recall 242: Reverse Parking Aid Sensor – Remedy Not Available 03/02/2023

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-132
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Hyundai Motor America FEB 28, 2023 NHTSA Recall No. : 23V-132 Manufacturer Recall No. : 242 Manufacturer Information :
Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue
Fountain Valley CA 92708
Company phone : 800-633-5151
Population :
Number of potentially involved : 26,169 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2012-2013 Hyundai Veloster Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The subject population includes 26,169 model year 2012-2013 Hyundai Veloster vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market.
Production Dates : JUL 04, 2011 – SEP 27, 2013
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short due to ingression of high conductive liquid into the RPAS.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : An electrical short within the RPAS increases the risk of a fire.
Description of the Cause : Insufficient sealing of the printer circuit board (“PCB”) within the RPAS assembly. Identification of Any Warning
that can Occur : a. Inoperative rear park assist
b. Transmission shifter stuck in “PARK”
Involved Components : Part 573 Safety Recall Report 23V-132 Page 2 Component Name 1 : ULTRASONIC SENSOR ASSY-P.A.S
Component Description : Rear Park Assist Sensor
Component Part Number : 95720-2V100; 95720-2V200; 95720-2V300; 95720-2V400 Supplier Identification : Component Manufacturer
Name : Hyundai Mobis Address : 95, Sayang 2-gil
Munbaek-myeon, Jincheon-gun Chungcheongbuk-do Foreign States
Country : Korea, Republic of Chronology :
Please see Attachment A for the requested chronology. Description of Remedy :
Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with
instructions to bring their vehicles to a Hyundai dealer for replacement of the RPAS fuse and sensor, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The potting material used to insulate the RPAS sensor PCB was improved for added protection against contamination. Additionally, a lower amperage RPAS circuit fuse that mitigates the risk of a fire in the event of an electrical short will be made available for sold vehicles.
The improved potting material was implemented beginning September 23, 2013. Recall Schedule : Description of Recall Schedule : Please see specified dates for the schedule of notifications. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-132
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : APR 29, 2023 – APR 29, 2023 Planned Owner Notification Date : APR 29, 2023 – APR 29, 2023
* NR – Not Reported

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-132
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Hyundai Motor America APR 21, 2023 NHTSA Recall No. : 23V-132 Manufacturer Recall No. : 242 Manufacturer Information :
Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue
Fountain Valley CA 92708
Company phone : 800-633-5151
Population :
Number of potentially involved : 25,715 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2012-2014 Hyundai Veloster Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : GAS
Descriptive Information : The subject population includes 25,715 model year 2012-2014 Hyundai Veloster vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market.
Production Dates : JUL 07, 2011 – OCT 31, 2013
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The subject vehicles are equipped with a Reverse Park Aid Sensor (“RPAS”) that could develop an internal electrical short due to ingression of high conductive liquid into the RPAS.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : An electrical short within the RPAS increases the risk of a fire.
Description of the Cause : Insufficient sealing of the printer circuit board (“PCB”) within the RPAS assembly. Identification of Any Warning
that can Occur : a. Inoperative rear park assist
b. Transmission shifter stuck in “PARK”
Involved Components : Part 573 Safety Recall Report 23V-132 Page 2 Component Name 1 : ULTRASONIC SENSOR ASSY-P.A.S
Component Description : Rear Park Assist Sensor
Component Part Number : 95720-2V100; 95720-2V200; 95720-2V300; 95720-2V400 Supplier Identification : Component Manufacturer
Name : Hyundai Mobis Address : 95, Sayang 2-gil
Munbaek-myeon, Jincheon-gun Chungcheongbuk-do Foreign States
Country : Korea, Republic of Chronology :
Please see Attachment A for the requested chronology. Description of Remedy :
Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with
instructions to bring their vehicles to a Hyundai dealer for replacement of the RPAS fuse and sensor, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The potting material used to insulate the RPAS sensor PCB was improved for added protection against contamination. Additionally, a lower amperage RPAS circuit fuse that mitigates the risk of a fire in the event of an electrical short will be made available for sold vehicles.
The improved potting material was implemented beginning September 23, 2013. Recall Schedule : Description of Recall Schedule : Please see specified dates for the schedule of notifications. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-132
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Dealer Notification Date : APR 29, 2023 – APR 29, 2023 Planned Owner Notification Date : APR 29, 2023 – APR 29, 2023
* NR – Not Reported

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