January 31, 2023 NHTSA CAMPAIGN NUMBER: 23V038000
A detached roof molding could become a road hazard, increasing the risk of a crash.
NHTSA Campaign Number: 23V038
Manufacturer Hyundai Motor America
Components STRUCTURE
Potential Number of Units Affected 16,104
Summary
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Remedy
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters are expected to be mailed April 1, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 241.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
RECALL 241 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
❖February 2022
On February 1, 2022, HMA’S NASO received a social media complaint regarding a model year 2022 Santa Cruz vehicle on which the roof moldings appeared to have become loose/detached from the vehicle body. NASO gathered preliminary field data to measure incident frequency in the U.S.
❖March 2022 – July 2022
NASO’s Data Review Committee (“DRC”) actively monitored new reports of the subject condition. An increasing trend of complaints was confirmed in July 2022 prompting escalation of the matter to the Technical Review Committee (“TRC”) as a new investigation.
❖August 2022 – September 2022
NASO’s TRC conducted a review of U.S. market field information and confirmed an increasing trend of loose/detached roof moldings on Hyundai Tucson and Santa Cruz vehicles produced by HMMA. U.S. specification Tucson/Santa Cruz vehicles produced by HMC did not exhibit a similar trend. NASO issued a summary of its findings to HMC on August 16, 2022.
In September 2022, HMC provided information identifying inconsistent application and thickness of paint sealer applied to the roof flange of Tucson/Santa Cruz vehicles assembled by HMMA. According to HMC, paint sealer application speed was addressed in production for both models and a redesigned roof flange was implemented in production of Santa Cruz vehicles by HMMA in August 2022. For affected Hyundai Tucson vehicles, which employ a longer roof molding of similar design, the mounting clips retaining the roof molding within the roof channel were redesigned and implemented by HMMA in August 2021.
❖October – December 2022
HMC and HMMA jointly evaluated the interface between the vehicle’s roof flange and associated roof molding mounting clips. HMC validated the effectiveness of the retention countermeasures to the roof molding assemblies for both Tucson and Santa Cruz vehicles. Additionally, HMC concluded Tucson vehicles produced in Korea do not exhibit similar claim trends due to different body production and molding installation procedures, including paint sealer application during vehicle body assembly.
❖January 2023
Based on the information provided by HMC and TRC’s final assessment, on January 24, 2023, NASO convened its North America Safety Decision Authority and decided to conduct a recall of all affected model year 2022 Hyundai Tucson and 2022-2023 Santa Cruz vehicles produced for sale in the U.S.
As of the date of this filing, Hyundai has confirmed 336 related incidents involving Hyundai Tucson vehicles, and 106 related incidents involving Santa Cruz vehicles, from reports received by Hyundai from April 5, 2021 to December 1, 2022. There are no confirmed crashes, injuries, or fire related to this condition.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HYUNDAI | SANTA CRUZ | 2022-2023 |
HYUNDAI | TUCSON | 2022 |
3 Associated Documents
Recall Acknowledgement
RCAK-23V038-8261.pdf 645.423KB
RCAK-23V038-8261
Defect Notice 573 Report
RCLRPT-23V038-5662.PDF 214.124KB
RCLRPT-23V038-5662
Attachment A – Chronology
RMISC-23V038-3466.pdf 102.875KB
RMISC-23V038-3466
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V038&docType=RCL
- Other Names: Corner Trim Clip, Pillar Molding Clip, Rocker Molding Clip, Rear Molding Clip, Rocker Molding Retainer, Clip-Side Sill Molding Mtg
- Top Head Size: 10mm x 11mm Bottom Head Size: 14mm x 19mm Stem Length: 10mm
- Replaces Hyundai: 87758-35000, Fits Hyundai: Accent 1994-2006, Santa Fe 2000-2006, Tiburon 1996-2001, Tucson 2004-2017, XG300 2000-2001, XG350 2002-2005
- Yellow Nylon
- Notes: Included With Body Side Molding. Included With Rocker Molding. Included With Pillar Molding. Included With Corner Trim.
- Compatible to OEM#: 87722-4Z000, 877224Z000, 87722-2W000-CA, 877222W000CA, 87722-B8500-GAL, 87722B8500GAL
- Match the OEM part number if you know your original one. Or send us the car information to confirm compatibility, we'll respond within 24 hrs.
- Warranty: We offer 1-year warranty on all our products! Warranty is for REPLACEMENT of the parts only. Warranty does not cover shipping, labor, towing, rentals, storage, legal fees, lost wages or any other incidental fees.
- Communication: Please send us message for any questions. If you are not satisfied with our product or service, please contact us before you write any review. We will be more than happy to assist you.
- Comes with all needed clips to attach it to the fender.
- Perfect same as photo.
- Part Number: 87771C1000.
- This item is sure to improve the look of your interior.
- Easy Installation.
- FREE 1-year UNLIMITED mileage warranty coverage on Garage-Pro items purchased thru AUTO PARTS GIANT Store
- A high quality, Direct Fit OE Replacement Hood Molding from Garage-Pro
- Plastic, Chrome
- Other Names: Rocker Molding Retainer, Finish Molding Retainer Clip, Liftgate Finish Panel Clip, Wheel Opening Molding Clip, Rocker Molding Lower Clip, Wheel Opening Molding Retainer, Rocker Molding Clip, Clip Side Sill Molding Mtg, Wheel Arch Molding Clip
- Replaces Hyundai & Kia 87758G2000. Fits Hyundai Elantra, Ioniq, Palisade, Santa Fe, Sonata, Tucson
- Fits: Kia: K5, Sorento, Telluride
- White Nylon. Top Head Size: 18 X 16mm, Bottom Head Size: 32.5 X 18mm, Stem Size: 14.5 X 9.5mm, Stem Length: 10mm.
- Included With: Finish Molding, Lower Rocker Molding, Rocker Molding, Wheel Opening Molding.
- Door Lower Molding Door Garnish Compatible with 2013-2018 Hyundai Santa Fe Sport. Direct aftermarket replacement for part #87721-4Z000, 877214Z000.
- Front Left Door Lower Molding Door Garnish. Color: Black; Condition: Brand new; Made of superior plastic for better performance and durability.
- This replacement pillar trim can play a decorative role, and upgrade the appearance of the car.
- Package includes:1 pieces front left door lower molding. No instruction included!! Easy to install, directly bolt-on. Professional installation is highly recommended!
- If you didn't receive any replies from us for more than one business day, please check your spam because we will reply to every message our customers send and maybe our messages were sorted to spam, thank you very much.
- Other Names: Cladding Clip, Body Side Molding Clip, Wheel Opening Molding Clip, Wheel Flare Clip, Front Rocker Molding Retainer, Rear Rocker Molding Retainer, Rocker Molding Rear Clip, Front Rocker Molding Clip, Rear Rocker Molding Clip, Side Rail Assembly Clip, Tail Gate Molding Clip, Trim Molding Clip, Rocker Molding Fastener, Clip-Side Garnish Mt
- Notes(Hyundai): Included With Rear Rocker Molding. Included With Front Rocker Molding. Included With Wheel Opening Molding. Included With Body Side Molding. Included With Cladding
- Notes (Kia): Included With Rear Rocker Molding. Included With Front Rocker Molding. Included With Wheel Opening Molding. Included With Body Side Molding. Included With Tail Gate Molding. Included With Cladding. Included With Wheel Flare. Part Included Side Rail Assembly.
- Replaces Hyundai: 87756-2E000, Fits: Hyundai: Entourage, Santa Fe, Sonata, Tucson, Veloster, Veracruz; Fits: Kia: Forte Koup, Optima, Rondo, Sedona, Sorento, Soul, Spectra, Spectra5, Sportage
- Meet or Exceed OEM Specification. Direct Fitment.White Nylon, Top Head Size: 10mm x 12mm Bottom Head Size: 14mm x 20mm Stem Length: 10mm
- Direct Fit, OE Replacement Hood Molding
- Vehicle Specific: Check fitment information in the listing for compatibility
- OE Reference Number(s): 863502D510
- Aftermarket Reference Number(s): 863502D510,HY1200138
- Additional specifications below
Last update on 2023-03-06 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-038 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JAN 31, 2023 NHTSA Recall No. : 23V-038 Manufacturer Recall No. : 241 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 16,104 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 5,576 model year 2022 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : FEB 03, 2021 – SEP 25, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Hyundai Santa Cruz Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : The subject population includes 10,528 model year 2022-2023 Hyundai Santa Cruz vehicles produced on the specified dates by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : JUN 08, 2021 – AUG 10, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The roof moldings in the subject vehicles may detach during operation due to insufficient retention between the roof flange and mounting clips. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-038 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : A detached roof molding could create a road hazard for other vehicles, increasing the risk of a crash. Description of the Cause : Insufficient retention between the roof body flange and roof molding mounting clips. Identification of Any Warning that can Occur : a. Visible lifting or misalignment of the roof moldings b. Wind noise and/or noise from the roof area Involved Components : Component Name 1 : CLIP-ROOF GARNISH MTG Component Description : Roof molding mounting clip for Tucson Component Part Number : 87236-N9000, 87246-N9000, 87235-N9000 Component Name 2 : CLIP-ROOF GARNISH MTG Component Description : Roof molding mounting clip for Santa Cruz Component Part Number : 87236-K5100, 87246-K5100, 87235-K5100 Supplier Identification : Component Manufacturer Name : Keumgang Address : 916-68, Soto-ri Sangbuk-Myeon Yangsan-si, Gyueongsangnam-do Foreign States 50801 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to the defect decision. Part 573 Safety Recall Report 23V-038 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and secure/replace the roof moldings, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy mounting clips have been improved to maintain retention of the roof moldings. Identify How/When Recall Condition was Corrected in Production : For Hyundai Tucson vehicles, redesigned mounting clips providing improved molding retention were fully implemented by HMMA by September 25, 2021. For Hyundai Santa Cruz vehicles, the roof flanges were redesigned for improved molding retention and fully implemented by August 10, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the listed dates. Planned Dealer Notification Date : APR 01, 2023 – APR 01, 2023 Planned Owner Notification Date : APR 01, 2023 – APR 01, 2023 * NR – Not Reported
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