Recall 010G – Trunk Emergency Release May Fail – 2019 Genesis G70

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March 28, 2022 NHTSA CAMPAIGN NUMBER: 22V196000

Trunk Emergency Release May Fail/FMVSS 401

A person inside the trunk compartment may become trapped, increasing their risk of injury.

 

NHTSA Campaign Number: 22V196

Manufacturer HyundaieBay Motor America

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 63,461

 

Summary

HyundaieBay Motor America (HyundaieBay) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 GenesiseBay G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”

 

Remedy

Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact HyundaieBay customer service at 1-855-371-9460. HyundaieBay’s number for this recall is 221/010G.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Genesis has a Recall

 


Description of Campaign: 

On certain G70 (IK) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition  could result in damage to the pawl, preventing opening of the trunk lid through actuation of the  emergency trunk release and presenting risk of injury to an occupant locked in the trunk.

 

Customer Notification

Owners are expected to be notified in late May 2022 of a remedy available for their vehicles. As of 04/02/2022, NHTSA has posted this recall.

 

Customer FAQs

Q1: What is the issue?

A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. When engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl.

 

Q2: What is the safety concern?

A2: A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Q3: Have there been any accidents or injuries?

A3: As of the date of the filing on 03/28/22, HyundaieBay/GenesiseBay has identified 169 reports received from February 22, 2019 – February 10, 2022, alleging the recall condition in the U.S. market. HyundaieBay/GenesiseBay is not aware of any confirmed crashes, injuries, or fires related to the recall condition.

 

Q4: What will be done during this recall service at the dealer?

A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a GenesiseBay retailer for an inspection of the trunk latch base, and if necessary, replacement with revised parts. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under GenesiseBay’ New Vehicle Limited Warranty.

Additionally, GenesiseBay will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 


MAY, 2022
22-01-046G

TRUNK LATCH BASE REPLACEMENT (RECALL 010G)

IMPORTANT

*****RETAIL VEHICLES*****
As required by federal law, dealer must not deliver new vehicle for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

Description: On certain G70 (IK) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin describes the procedure to inspect and if necessary, replace the trunk latch base with improved parts.

Applicable Vehicles: Certain 2019MY G70 (IK) vehicles produced between 5/2/2018 – 5/7/2019

 

Parts Information:

Part NamePart Number
Trunk lid latch base81231-G9001QQH

 

Refer to the QR code or link below for guided video information:
Genesis Service Learning – Recall 010G Service Procedure

 

Inspection Procedure

1. Open the trunk of the vehicle.

NOTICE

The inspection can be performed without removing any parts.

2. Measure the trunk latch to determine which type it is.

If the trunk latch is approximately 2-3/8″ (58 mm) wide at the base, it is a type A latch and the trunk latch base needs to be replaced. Proceed to the next section for the repair procedures.

If the trunk latch is approximately 4-1/4” (101 mm) wide at the base, it is a type B latch and does not need to be replaced.
No further action is required and the inspection is complete.

 

Service Procedure

1. Remove the clips (A) on the trunk lid hinge cover and slide the cover downwards.

Repeat on the hinge cover on the opposite side.

2. Remove the screw inside the trunk lid pull handle (B).

NOTICE

Only remove the screw from the trunk lid pull handle. The pull handle can remain attached to the trunk lid trim.

3. Remove the clips of the trunk lid trim and remove the trim.

4. Disconnect the trunk lid latch connector (C).

5. Remove the trunk latch assembly (D).

6. Remove the trunk latch assembly screws.

7. Replace the trunk lid latch base (E) and reuse the actuator (F).

Tightening Torque:
5.1 – 8.0 ft-lb (6.9 – 10.8 Nm)

8. Reinstall all parts in the reverse order of removal.

NOTICE

When reinstalling the latch assembly, install the bolts in the indicated order.

Tightening Torque:
5.8 – 8.7 ft-lb (7.8 – 11.8 Nm)

9. After reassembly, verify that the trunk and emergency release lever both operate properly.

10. The service procedure is now complete.

 


RECALL 221/010G ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION [AMENDED]

❖ February 2022
On February 7, 2022, HMA issued a Quality Information Report (“QIR”) to HMC noting a trending rate of claims related to an inability to open the trunk on certain model year HyundaieBay Sonata and Sonata HEV vehicles. NASO’s Data Review Committee (“DRC”) reviewed the market analysis on February 16, 2022 and decided to escalate the investigation to the Technical Review Committee for further analysis.

❖ March 2022
During routine discussion regarding ongoing safety-related investigations, HMC notified HMA’s NASO that the pawl material used on Sonata-equipped trunk latches was changed in April 2020 as a level-up countermeasure aimed at withstanding thermal contraction and possible breakage when attempting to disengage the pawl. HMC confirmed that similar pawls were installed in certain model year GenesiseBay G70 vehicles equipped with non-powered trunk lids; however powered trunk lids, which use a different pawl design, were installed on all G70 vehicles produced after May 8, 2019. NASO’s TRC noted that a damaged trunk latch pawl could compromise full operation of the trunk’s emergency release lever and result in a noncompliance with FMVSS No. 401 “Interior Trunk Release” referring back to prior investigations and discussion with the agency related to Recall 208, which addressed a similar defect condition. HMC confirmed that the pawls associated with Recall 208 were produced with a different Tier 2 supplier than the pawls in this subject recall, and thus were investigated separately and corrected in production in October 2017.

Based on this information, on March 21, 2022, NASO convened its North American Safety Decision Authority and decided to file a new noncompliance recall to address the condition in all affected HyundaieBay/GenesiseBay vehicles in the U.S. and Canada.

As of the date of this filing, HyundaieBay has identified 169 reports received from February 22, 2019, through February 10, 2022, alleging the defect condition in the U.S. market. HyundaieBay is not aware of any confirmed crashes, injuries or fires related to the recall condition.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
GENESISeBayG702019
HYUNDAIeBaySONATA2020
HYUNDAIeBaySONATA HYBRID2020

 


16 Associated Documents

Recall Acknowledgement

RCAK-22V196-1205.pdf 645.42KB

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Noncompliance Notice 573 Report

RCLRPT-22V196-8450.PDF 216.313KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V196-2268.pdf 261.465KB

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Attachment A – Amended Chronology

RMISC-22V196-8710.pdf 101.624KB

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Recall 573 Report – May 18, 2022

RCLRPT-22V196-5799.PDF 214.935KB

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Remedy Instructions and TSB

RCRIT-22V196-2177.pdf 475.681KB

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Remedy Instructions and TSB

RCRIT-22V196-2285.pdf 868.743KB

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Owner Notification Letter(Part 577)

RCONL-22V196-8295.pdf 282.392KB

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Owner Notification Letter(Part 577)

RCONL-22V196-7612.pdf 269.884KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V196-5774.pdf 317.093KB

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Manufacturer Notices(to Dealers,etc)

RCMN-22V196-9470.pdf 245.509KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-22V196-3778.PDF 211.156KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-22V196-8760.PDF 211.26KB

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Recall Quarterly Report #3, 2022-4

RCLQRT-22V196-7410.PDF 211.351KB

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ISSUED Renotification Notice

RCRN-22V196-2831.pdf 400.145KB

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ISSUED Renotification Notice – Email Notification

RCRN-22V196-4677.pdf 198.914KB

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