Recall 221 – Trunk Emergency Release May Fail – 2020 Hyundai Sonata & Sonata Hybrid

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Web version #FIRST_NAME, A Safety Recall has been issued on your 2020 Hyundai Sonata’s Trunk Latch Assembly.Recall 221 Remedy is AvailableThis notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What Should You Do? Hyundai would like to notify you that there is a critical safety recall onyour vehicle that has not been completed. We have prepared the remedy repair for your vehicle, which will beperformed by your Hyundai dealer at NO CHARGE . To ensure your safety and the quality of your vehicle, please schedule anappointment with a Hyundai dealer as soon as possible to complete theremedy procedure. Additional Information NHTSA.GOV HYUNDAIUSA.COM PRIVACY Learn more about the safety concern and remedy repair by visiting Hyundai’s official site or the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: LH010725 You are receiving this notice because our records indicate that you own orlease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai modelnames are registered trademarks of Hyundai Motor America. All rights reserved.©2023 Hyundai Motor America.

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Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP NUMBER RECALL 22-01-045H DATE MODEL(S) MAY, 2022 SONATA (DN8A) SONATA HYBRID (DN8 HEV) SUBJECT: TRUNK LATCH BASE REPLACEMENT (RECALL 221) Description: On certain Sonata (DN8A) and Sonata Hybrid (DN8 HEV) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin describes the procedure to replace the trunk latch base with improved parts. Applicable Vehicles: Certain 2020MY Sonata (DN8A) vehicles produced between 10/22/2019 – 4/30/2020 Certain 2020MY Sonata Hybrid (DN8 HEV) vehicles produced between 1/29/2020 – 4/10/2020 Parts Information: PART NAME PART NUMBER Trunk lid latch base 81231-G9001QQH Warranty Information: MODEL OP CODE OPERATION OP TIME CAUSAL PART NATURE CODE CAUSE CODE Sonata Hybrid (DN8 HEV) 21D041R0 Trunk Lid Latch Partial Replacement 0.3 M/H 81231-G9001QQH A32 ZZ3 Sonata (DN8A) 21D041R1 NOTE 1: Submit Claim on Campaign Claim Entry Screen. NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the part is not returned. *** Retail Vehicles *** As required by federal law, dealer must not deliver new vehicle for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whe never an affected vehicle is in the shop for any maintenance or repair. When a vehicle arrives at the Service Department, access Hyundai Motor America’s ” Vehicle Information S creen (VIS)” via WEBDCS to identify open Recalls  IMPORTANT TRUNK LATCH BASE REPLACEMENT (RECALL 221) TSB #: 22-01-045H Page 2 of 4 SUBJECT: SUBJECT: Refer to the QR code or link below for guided video information: Hyundai Service Learning – Recall 221 Service Procedure Service Procedure: 1. Open the trunk of the vehicle. 2. Remove the clips (A) on the trunk lid trim and remove the trim. 3. Disconnect the trunk lid latch release cable (B) and connector (C). A A C C B B TRUNK LATCH BASE REPLACEMENT (RECALL 221) TSB #: 22-01-045H Page 3 of 4 SUBJECT: SUBJECT: 4. Remove the trunk lid latch assembly (D). 5. Remove the trunk latch assembly screws. 6. Replace the trunk lid latch base (E) and reuse the actuator (F). Tightening Torque: 5.1 – 8.0 ft-lb (6.9 – 10.8 Nm) D D E E F F TRUNK LATCH BASE REPLACEMENT (RECALL 221) TSB #: 22-01-045H Page 4 of 4 SUBJECT: SUBJECT: 7. Reinstall all parts in the reverse order of removal. Tightening Torque: 5.8 – 8.7 ft-lb (7.8 – 11.8 Nm) 8. After reassembly, verify that the trunk and emergency release lever both operate properly. 9. The service procedure is now complete. When reinstalling the latch When reinstalling the latch assembly, install the bolts in the assembly, install the bolts in the indicated order. indicated order. NOTICE NOTICE 2 2 1 1

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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that certain 2020 model year Sonata and 2020 model year Sonata Hybrid vehicles fail to confirm to Federal Motor Vehicle Safety Standard No. 401, Internal Trunk Release. Hyundai is initiating Recall Campaign 221, a safety recall to repair a condition involving the trunk latch assembly in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The trunk latch may become damaged and disable the emergency trunk release. A person inside the trunk compartment may become trapped, which could increase their risk of injury. What will Hyundai do? Your Hyundai dealer will replace the trunk latch base. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible. The actual time required to perform this procedure on your vehicle will approximately take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2020 Sonata and 2020 Sonata Hybrid Trunk Latch Assembly Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-196 Hyundai Recall Number: 221 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule the repair as soon as possible. • This repair will be performed at NO CHARGE to you. • For updated information, you can visit: www.HyundaiUSA.com/Campaign221

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Recall 221 – Trunk Latch Base Replacement – Remedy Available – Dealer Best Practice May 26, 2022 Updates to this Document Date • TSB 22-01-045H – Remedy Available 05/26/2022 As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. Description of Campaign: The trunk latch pawl in certain 2020 Sonata and Sonata Hybrid vehicles can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. Affected Vehicles: • Certain 2020MY Sonata (DN8A) vehicles produced between 10/22/2019 – 04/30/2020 by Hyundai Motor Manufacturing Alabama (“HMMA”) and sold in the U.S. Market • Certain 2020MY Sonata Hybrid (DN8 HEV) vehicles produced between 01/29/2020 – 04/10/2020 by Hyundai Motor Company (“HMC”) and sold in the U.S. market ⮚ To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. ⮚ For this recall, please note that there are no vehicles currently in dealer stock. Remedy Information: Replace the trunk latch base with revised parts. • Estimated Repair Time: 0.3 M/H • Recommended Technician Training Level: Certified o With 6 months or more experience servicing Hyundai vehicles Recommended Alternative Transportation: Alternate transportation should not be necessary. However, customer’s alternative transportation needs may differ, including, but not limited to, the use of a Service Rental Car (SRC). Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are parts in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Reception: Did you explain to the customer the expected repair time based on the repair? □ Yes □ Repair: Did you provide the customer with an eMPI? □ Yes □ No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No Warranty • NOTE 1: Submit claim on Campaign Claim Entry Screen. • NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. • NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the part is not returned. Parts • This part number is on Campaign Parts Management (CPM); dealers can keep ordering needed parts as long as they submit their corresponding camapign claims. PART NAME PART NUMBER Trunk lid latch base 81231-G9001QQH Customer Notification Owners are expected to be notified in late May 2022 of a remedy available for their vehicles. As of 04/02/2022, NHTSA has posted this recall. Customer FAQs: Q1: What is the issue? A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. When engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl. Q2: What is the safety concern? A2: A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.” Q3: Have there been any accidents or injuries? A3: As of the date of the filing on 03/28/22, Hyundai has identified 169 reports received from February 22, 2019 – February 10, 2022, alleging the recall condition in the U.S. market. Hyundai is not aware of any confirmed crashes, injuries, or fires related to the recall condition. Q4: What will be done during this recall service at the dealer? A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the trunk latch base. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai Roadside Assistance HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 PA@hmausa.com Support@xtime.com 1‐866‐984‐6355 Support@autoloop.com 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non-campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov Appendix Updates to this Document Date • Remedy Not Available 04/01/2022

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-196 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : MAR 28, 2022 NHTSA Recall No. : 22V-196 Manufacturer Recall No. : 221/010G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 63,461 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2020 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 49,336 2020 model year Hyundai Sonata vehicles produced within the specified production date range by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : OCT 22, 2019 – APR 30, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2020 Hyundai Sonata Hybrid Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Based on manufacturing records, the affected vehicles include 703 2020 model year Hyundai Sonata HEV vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JAN 29, 2020 – APR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-196 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2019-2019 Genesis G70 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 13,422 2019 model year Genesis G70 vehicles equipped with non-powered trunk lids and produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : MAY 02, 2018 – MAY 07, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl. FMVSS 1 : 401 – Internal trunk release FMVSS 2 : NR Description of the Safety Risk : A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.” Description of the Cause : The pawl material is insufficient at withstanding environmental conditions involving high ambient temperature. Identification of Any Warning that can Occur : The trunk lid may require increased effort to open from the latched position. Involved Components : Component Name 1 : LATCH ASSY-TRUNK LID Component Description : Trunk latch assembly (Sonata) Component Part Number : 81230L0000 Component Name 2 : LATCH ASSY-TRUNK LID Component Description : Trunk latch assembly (Sonata HEV, G70) Component Part Number : 81230G9001 Part 573 Safety Recall Report 22V-196 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Pyeong Hwa Automotive Address : 392 Seongseo4chacheomdan-ro Dalseo-gu Daegu Foreign States Country : Korea, Republic of Chronology : February 2022 On February 7, 2022, HMA issued a Quality Information Report (“QIR”) to HMC noting a trending rate of claims related to an inability to open the trunk on certain model year Hyundai Sonata and Sonata HEV vehicles. NASO’s Data Review Committee (“DRC”) reviewed the market analysis on February 16, 2022 and decided to escalate the investigation to the Technical Review Committee for further analysis. March 2022 During routine discussion regarding ongoing safety-related investigations, HMC notified HMA’s NASO that the pawl material used on Sonata-equipped trunk latches was changed in April 2020 as a level-up countermeasure aimed at withstanding thermal contraction and possible breakage when attempting to disengage the pawl. Additionally, HMC confirmed that similar pawls were installed in certain model year Genesis G70 vehicles equipped with non-powered trunk lids; however powered trunk lids, which use a different pawl design, were installed on all G70 vehicles produced after May 8, 2019. NASO’s TRC noted that a damaged trunk latch pawl could compromise full operation of the trunk’s emergency release lever and result in a noncompliance with FMVSS No. 401 “Interior Trunk Release” referring back to prior investigations and discussion with the agency. Based on this information, NASO convened its North American Safety Decision Authority on March 21, 2022 and decided to file a new noncompliance recall to address the condition in all affected Hyundai/Genesis vehicles in the U.S. and Canada. As of the date of this filing, Hyundai has identified 169 reports received from February 22, 2019 through February 10, 2022 alleging the defect condition in the U.S. market. Hyundai is not aware of any confirmed crashes, injuries or fires related to the recall condition. Part 573 Safety Recall Report 22V-196 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for inspection of the trunk latch and replacement of the trunk latch base, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy trunk latch base pawl contains improved material increasing its resistance to thermal contraction. Identify How/When Recall Condition was Corrected in Production : A new urethane-blend pawl was implemented as a running production change on April 10, 2020 for Sonata/Sonata HEV vehicles. An all-metal pawl was implemented on May 8, 2019 for G70 vehicles. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the dates listed. Planned Dealer Notification Date : MAY 20, 2022 – MAY 20, 2022 Planned Owner Notification Date : MAY 20, 2022 – MAY 20, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-196 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : MAY 18, 2022 NHTSA Recall No. : 22V-196 Manufacturer Recall No. : 221/010G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 63,461 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2020 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 49,336 2020 model year Hyundai Sonata vehicles produced within the specified production date range by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : OCT 22, 2019 – APR 30, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2020-2020 Hyundai Sonata Hybrid Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : Based on manufacturing records, the affected vehicles include 703 2020 model year Hyundai Sonata HEV vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : JAN 29, 2020 – APR 10, 2020 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-196 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2019-2019 Genesis G70 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 13,422 2019 model year Genesis G70 vehicles equipped with non-powered trunk lids and produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : MAY 02, 2018 – MAY 07, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl. FMVSS 1 : 401 – Internal trunk release FMVSS 2 : NR Description of the Safety Risk : A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.” Description of the Cause : The pawl material is insufficient at withstanding environmental conditions involving high ambient temperature. Identification of Any Warning that can Occur : The trunk lid may require increased effort to open from the latched position. Involved Components : Component Name 1 : LATCH ASSY-TRUNK LID Component Description : Trunk latch assembly (Sonata) Component Part Number : 81230L0000 Component Name 2 : LATCH ASSY-TRUNK LID Component Description : Trunk latch assembly (Sonata HEV, G70) Component Part Number : 81230G9001 Part 573 Safety Recall Report 22V-196 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Pyeong Hwa Automotive Address : 392 Seongseo4chacheomdan-ro Dalseo-gu Daegu Foreign States Country : Korea, Republic of Chronology : Please see Attachment A for the amended chronology of events leading to defect decision. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for inspection of the trunk latch and replacement of the trunk latch base, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy trunk latch base pawl contains improved material increasing its resistance to thermal contraction. Identify How/When Recall Condition was Corrected in Production : A new urethane-blend pawl was implemented as a running production change on April 10, 2020 for Sonata/Sonata HEV vehicles. An all-metal pawl was implemented on May 8, 2019 for G70 vehicles. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the dates listed. Planned Dealer Notification Date : MAY 20, 2022 – MAY 20, 2022 Planned Owner Notification Date : MAY 20, 2022 – MAY 20, 2022 * NR – Not Reported

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