2015-2017 Hyundai Sonata, 2016-2017 Sonata Hybrid, & Sonata Plug-In Hybrid Turn Signal May Activate in Wrong Direction

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Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP NUMBER RECALL 21-01-071H DATE MODEL(S) NOVEMBER, 2021 SONATA (LFa) SONATA HYBRID (LF HEV) SONATA PLUG-IN (LF PHEV) SUBJECT: SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) Description: The Smart Junction Box (“SJB”) software logic may not properly interpret the signals received from the multifunction switch in certain circumstances. As a result, the turn signal may intermittently activate in the opposite direction of what was intended by the driver, thereby increasing the risk of a crash. This bulletin provides information related to the Smart Junction Box (SJB) software update for certain Sonata, Sonata Hybrid, and Sonata Plug-in Hybrid vehicles. This update includes the improvement for the turn signal control logic. Applicable Vehicles: • Certain 2015-2017MY Sonata (LFa) produced from 05/02/2014 to 08/17/2016 • Certain 2016-2017MY Sonata Hybrid (LF HEV) produced from 03/17/2015 to 12/27/2017 • Certain 2016-2017MY Sonata Plug-in Hybrid (LF PHEV) produced from 07/31/2015 to 12/21/2017 Warranty Information: Model(s) Op Code Operation Op. Time Causal Part Nature Code Cause Code Sonata (LFa) 11D206R0 SJB UPGRADE 0.3 M/H 91950-C1020 I14 ZZ3 Sonata Hybrid/Plug-in (LF HEV/PHEV) 11D206R1 SJB UPGRADE 0.3 M/H 91950-E6010 I14 ZZ3 NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is found in need of replacement while performing this recall and the affected part is still under warranty, submit a separate warranty claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to performing the work. *** Retail Vehicles *** As required by federal law, dealer must not deliver new vehicle for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open Campaigns.  IMPORTANT SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 2 of 10 SUBJECT: SUBJECT: GDS Information: System Selection: SJB (Smart Junction Box) Event # Description 744* LFA TURN SIGNAL CONTROL LOGIC IMPROVEMENT 745* LF HEV/PHEV TURN SIGNAL CONTROL LOGIC IMPROVEMENT (*or use a later available event as listed in the GDS-M if one is available) ROM ID Information Table: Model(s) SYSTEM SJB P/NO. ROM ID OLD NEW LFa SJB 91950-C1010 91950-C1020 91950-C1030 91950-C1040 91950-C1050 91950-C1060 1.00 2.00 1.01 1.02 2.02 1.03 1.07 1.09 1.12 2.12 91950-C2070 1.05 2.05 1.06 1.10 2.10 LF HEV/PHEV 91950-E6010 91950-E6020 91950-E6030 91950-E6040 91950-E6050 91950-E5010 1.00 1.01 1.02 1.03 2.03 SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 3 of 10 SUBJECT: SUBJECT: Service Procedure: ■ CONTROL UNIT UPGRADE PROCEDURE USING THE GDS-Mobile 1. GDS (Global Diagnostic System)-Mobile INSTALLATION PROCEDURE 1. Connect the VCI-II into the vehicle’s DLC connector under the driver side instrument panel and check to turn the VCI-II on. Before starting the update, make certain that the battery of the Tablet PC is sufficiently charged. ECU upgrade function on GDS-Mobile is basically operating in wireless communication and Wi-Fi direct. Also, it’s possible to be performing via USB cable between Tablet PC and VCI-II. ■ CAUTIONS DURING CONTROL UNIT UPGRADE 1) Make sure the vehicle’s battery is above 12 volts. If the vehicle has been in storage for days, run the engine to ensure an adequate battery charge state for reliable upgrade results. 2) Turn off all lamps (Do not leave head lamp switch in auto mode) and all accessories (including heater, A/C, blower, radio, seat warmer, defroster, etc.), and do not allow the battery to be discharged during upgrade. 3) Perform upgrade with the ignition switch in the ON position. 4) Be careful not to disconnect any cables connected to the vehicle or scan tool during upgrade. 5) Do not start the engine during upgrade. 6) Do not turn off the ignition switch during upgrade. 7) Do not touch the system buttons (like ‘BACK’, ‘HOME’, ‘etc.’) while performing upgrade. ! CAUTION SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 4 of 10 SUBJECT: SUBJECT: 2. AUTOMATIC UPGRADE PROCEDURE USING THE GDS-MOBILE 1. Select ECU Upgrade on the initial screen after entering the vehicle information. Select Auto Mode. 2. Click on SJB system and click on ID Check. SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 5 of 10 SUBJECT: SUBJECT: 3. The GDS-Mobile will read the current ROM ID in vehicle and check the newest upgrade event. Select the upgrade event. Choose between: • 744 for LFA Turn Signal Control Logic Improvement • 745 For LF HEV / PHEV Turn Signal Control Logic Improvement 4. The vehicle battery voltage is checked to make sure it is at least 12 volts to ensure reliable upgrade results. Click OK if the results indicate voltage is OK. 5. Upgrade (1/2) will begin, and the progress of the upgrade will appear on the bar graph. Upgrade (1/2) will occur until 100% is reached on the bar graph. If battery voltage is below 12 voltages as below, click BACK and then run the engine to ensure an adequate battery charge state for reliable upgrade results. ! WARNING SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 6 of 10 SUBJECT: SUBJECT: 6. Upgrade (2/2) will begin, and the progress of the upgrade will appear in the bar graph. Upgrade (2/2) will occur until 100% is reached on the bar graph. After progress bar reaches 100%, turn the ignition key off for 10 seconds. Turn the key back to the on position, and then click OK to continue according to information displayed on the screen. 7. Click OK on the final screen, which indicates upgrade is complete. 8. Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the upgrade and clear the DTC(s) present. SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 7 of 10 SUBJECT: SUBJECT: 9. Start the engine to confirm proper operation of the vehicle. 3. MANUAL UPGRADE PROCEDURE USING THE GDS-MOBILE NOTE: • The manual upgrade should be performed only when the automatic upgrade fails. • If automatic upgrade fails, turn the ignition key off for about 10 seconds, place it back in the on position to reset the control unit before performing manual upgrade. 1. Within the upgrade screen, select Manual Mode, then select upgrade event. SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 8 of 10 SUBJECT: SUBJECT: 2. Select the control unit part number with reference to the above ROM ID Information Table (Page 2) and click Upgrade. 3. Enter the password from the below table then click OK. #744 MENU PASSWORD LF SJB 91950-C1010/20/30/40/50/60 (SW100) 9195 LF SJB 91950-C1010/20/30/40/50/60 (SW101/2) 5919 LF SJB 91950-C1010/20/30/40/50/60 (SW103/7/9/12) 5060 LFa SJB 91950-C2070 (SW105) 2070 LFa SJB 91950-C2070 (SW106/110) 0702 #745 MENU PASSWORD LF HEV/PHEV SJB 91950-E6010/20/30/40/50/5010 (SW100/1/2/3) 0501 SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 9 of 10 SUBJECT: SUBJECT: 4. The vehicle battery voltage is checked to make sure it is at least 12 volts to ensure reliable upgrade results. Click OK if the results indicate voltage is OK. 5. Upgrade (1/2) will begin, and the progress of the upgrade will appear on the bar graph. Upgrade (1/2) will occur until 100% is reached on the bar graph. 6. Upgrade (2/2) will begin, and the progress of the upgrade will appear in the bar graph. Upgrade (2/2) will occur until 100% is reached on the bar graph. After progress bar reaches 100%, turn the ignition key off for 10 seconds. Turn the key back to the on position, and then click OK to continue according to information displayed on the screen. If battery voltage is below 12 volts, click BACK and then run the engine to ensure an adequate battery charge state for reliable upgrade results. ! WARNING SMART JUNCTION BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE (RECALL 210) TSB #: 21-01-071H Page 10 of 10 SUBJECT: SUBJECT: 7. Click OK on the final screen, which indicates upgrade is complete. 8. Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the upgrade and clear the DTC(s) present. 9. Start the engine to confirm proper operation of the vehicle.

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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear <FirstName LastName,> This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has discovered a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. Hyundai is initiating recall campaign 210, a safety recall to repair a condition involving the Smart Junction Box (“SJB”) in certain model year 2015 – 2017 Hyundai Sonata , 2016 – 2017 Hyundai Sonata Hybrid, and 2016 – 2017 Hyundai Sonata Plug-in Hybrid vehicles in the U.S. and Canada. What is the problem? The Smart Junction Box (“SJB”) software logic may not properly interpret the signals received from the multifunction switch in certain circumstances. As a result, the turn signal may intermittently activate in the opposite direction of what was intended by the driver, thereby increasing the risk of a crash. A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash. What will Hyundai do? Your Hyundai dealer will update the Smart Junction Box logic. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible. If the Malfunction Indicator Light is illuminated in your vehicle, you should seek service at your Hyundai dealer as soon as possible. The actual time required to perform the repair will take approximately one hour or less, however your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2015 – 2017 Sonata, 2016 – 2017 Sonata Hybrid, 2016 – 2017 Sonata Plug-In Hybrid Turn Signal and Smart Junction Box Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 21V-749 Hyundai Recall Number: 210 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule the repair as soon as possible. • This repair will be performed at NO CHARGE to you. • To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign210

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Recall 210: SMART JUNCITON BOX (SJB) – TURN SIGNAL CONTROL LOGIC UPDATE – Dealer Best Practice (TSB# 21-01-071H) November 18, 2021 Updates to this Document Date • TSB # 21-01-071H – Remedy Available 11/18/2021 To see if your vehicle is affected, please access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open campaigns/recalls. Description of Campaign: The Smart Junction Box (“SJB”) software logic may not properly interpret the signals received from the multifunction switch in certain circumstances. As a result, the turn signal may intermittently activate in the opposite direction of what was intended by the driver, thereby increasing the risk of a crash. The bulletin TSB# 21-01-071H provides information related to the Smart Junction Box (“SJB”) software update for certain Sonata, Sonata Hybrid, and Sonata Plug-in Hybrid vehicles. This update includes the improvement for the turn signal control logic. Stop Sale Action: No, a “stop sale” is not needed as these vehicles are no longer in production or offered for retail. However, please note that vehicles in dealer’s used stock inventory must have the recall completed prior to placing them into customer use. Applicable Vehicles: • Certain 2015-2017MY Sonata (LFa) produced from 05/02/2014 to 08/17/2016 • Certain 2016-2017MY Sonata Hybrid (LF HEV) produced from 03/17/2015 to 12/27/2017 • Certain 2016-2017MY Sonata Plug-in Hybrid (LF PHEV) produced from 07/31/2015 to 12/21/2017 The Fix: Hyundai will be performing a software update of the Smart Junction Box using the GDS at no cost to customers. • Estimated Repair Time (Based on Warranty Time): 0.3 HRS • Recommended Technician Training Level: A Hyundai Certified Technician with 6 months or more experience repairing Hyundai vehicles using the GDS Recommended Alternative Transportation: Service visit should not require the use of alternative transportation and can be added to a routine visit. Customer Talk Tracks It is advisable to communicate to customers this recall will take an additional 0.3hrs to other requested service repairs. Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls?  Yes  No Readiness: Are parts (if applicable) in stock to complete this campaign?  Yes – Provide customer with ETA  No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair?  Yes  No Reception: Did you explain to customer the warranty requirements?  Yes  No Reception: Did you offer the customer Alternative Transportation?  Yes  No Repair: Did you provide the customer with an eMPI?  Yes  No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign?  Yes  No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO?  Yes  No Additional Training & Resources Hyundai Learning Portal No additional training course(s) related to this recall. Hyundaidealer.com • A WEBDCS announcement will be provided on Hyundaidealer.com informing dealers that a remedy is now available for this recall. Parts Not applicable Warranty Information Customer FAQ Q1: What is the safety concern? A1: A turn signal that activates in the opposite direction of what was intended by the driver increase the risk of a crash. Q2: What will be done during the recall service at the dealer? A2: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the Smart Junction Box (SJB) software logic updated. The remedy procedure will be performed at no charge. Hyundai will provide reimbursement to owners for repairs according to the plan submitted to the NHTSA on May 16, 2018. Customer Notification Owners be mailed notification letters in mid-November 2021 with a remedy available for this recall. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Hyundai Motor America Key Contact Information Dealer Support Contact Information Description Parts HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 Parts ordering hotline Techline 1‐800‐325‐6604 Vehicle Technical Support for Hyundai Dealer Technicians Warranty HELPREP Line 1‐877‐446‐2922 Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center PA@hmausa.com Warranty Prior Approval (PA) Center for Hyundai Dealers Xtime Technical Support Support@xtime.com 1‐866‐984‐6355 Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes AutoLoop Technical Support Support@autoloop.com 1-877-850-2010 Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes CDK Technical Support https://serviceconnect.support.cdk.com/ Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Customer Support Contact Information Description Hyundai Customer Care Center (Recall / Campaign Questions) 1‐855‐671‐3059 Customer questions or concerns related to recall or service campaigns Hyundai Recall / Campaign Website www.hyundaiusa.com/recall Updated information related to the specific recall or service campaign Hyundai Customer Care Center (General Questions) 1‐800‐633‐5151 Customers general questions, non‐campaign related Hyundai Roadside Assistance 1-800-243-7766 Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling Car Care Scheduling (Xtime) – Recall Appointment Notification 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” Parts – Campaign Parts Management (CPM) Procedure As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management Service Rental Car (SRC) Program SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance Technical Service Bulletin (TSB) www.HyundaiDealer.com > Service tab > Hyundai Tech Info Uncompleted Campaign VIN Listing A listing of vehicles is located on WEBDCS> SERVICE tab> select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. Recall Campaign Website www.hyundaiusa.com/recall NHTSA Website www.safercar.gov Appendix Updates To This Document Date • Adding additional VINs due to expanded production date range of Sonata Hybrid through 12/27/2017 and Sonata Plug-in Hybrid through 12/21/2017 10/11/2021 • Remedy Not Yet Available 09/30/2021

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Recall 210 – Smart Junction Box – Dealer Best Practice September 30, 2021 To see if your vehicle is affected, please access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open campaigns/recalls. Description of Campaign: Hyundai is initiating recall campaign 210, a safety recall to repair a condition involving the Smart Junction Box (“SJB”) in certain model year 2015-2017 Hyundai Sonata, 2016-2017 Hyundai Sonata Hybrid, and 2016-2017 Hyundai Sonata Plug-in Hybrid vehicles in the U.S. and Canada. The Smart Junction Box (“SJB”) software logic may not properly interpret the signals received from the multifunction switch in certain circumstances. As a result, the turn signal may intermittently activate in the opposite direction of what was intended by the driver, thereby increasing the risk of a crash. Easy & Simplified Description: When the customer uses the turn signal, it may result in the opposite direction being displayed. This is an intermittent issue, thereby increasing the risk of a crash. This issue is caused by an issue with software logic in the Smart Junction Box which controls the turn switch signals. Stop Sale Action: No, a “stop sale” is not needed as these vehicles are no longer in production or offered for retail. However, please note that vehicles in dealer’s used stock inventory must have the recall completed prior to placing them into customer use. Affected Vehicles: • Certain 2015-2017 model year Hyundai Sonata vehicles produced by Hyundai Motor Manufacturing Alabama (“HMMA”) • Certain 2016-2017 model year Hyundai Sonata Hybrid vehicles produced by Hyundai Motor Company (“HMC”) • Certain 2016-2017 model year Hyundai Sonata Plug-In Hybrid vehicles produced by Hyundai Motor Company (“HMC”) The Fix: Remedy is currently under development. Recommended Alternative Transportation: Be prepared to hold the vehicle and put customers in an SRC or alternative transportation, if needed, until a remedy is available. Best Practice Checklist Additional items will be added to the checklist once a remedy becomes available. Reservation: Did you check WebDCS for additional campaigns or recalls?  Yes  No Additional Training & Resources Hyundai Learning Portal Remedy is currently under development. Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA. Hyundaidealer.com A WebDCS announcement will be provided on Hyundaidealer.com informing dealers of a remedy not yet available for this recall. Parts Parts, if applicable, will be provided once a remedy has been released by HMA. Customer FAQ Q1: What is the safety concern? A1: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash. Q2: What will be done during the recall service at the dealer? A2: Hyundai Motor America plans to notify owners of affected vehicles to return their vehicles to their Hyundai dealers to have the Smart Junction Box software logic updated. The remedy procedure will be performed at no charge. Hyundai will provide reimbursement to owners for repairs according to the plan submitted on May 16, 2018. Customer Notification Owners will be notified beginning in mid-November 2021. NHTSA has posted this recall. Reference Please see the following page for commonly referred to contacts. Key Contact Information Dealer Support Contact Information Description Parts HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 Parts ordering hotline Techline 1‐800‐325‐6604 Vehicle Technical Support for Hyundai Dealer Technicians Warranty HELPREP Line 1‐877‐446‐2922 Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center PA@hmausa.com Warranty Prior Approval (PA) Center for Hyundai Dealers Xtime Technical Support Support@xtime.com 1‐866‐984‐6355 Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes AutoLoop Technical Support Support@autoloop.com 1-877-850-2010 Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes CDK Technical Support https://serviceconnect.support.cdk.com/ Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Customer Support Contact Information Description Hyundai Customer Care Center (Recall / Campaign Questions) 1‐855‐671‐3059 Customer questions or concerns related to recall or service campaigns Hyundai Recall / Campaign Website www.hyundaiusa.com/recall Updated information related to the specific recall or service campaign Hyundai Customer Care Center (General Questions) 1‐800‐633‐5151 Customers general questions, non‐campaign related Hyundai Roadside Assistance 1-800-243-7766 Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling Car Care Scheduling (Xtime) – Recall Appointment Notification 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” Parts – Campaign Parts Management (CPM) Procedure As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management Service Rental Car (SRC) Program SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance Technical Service Bulletin (TSB) www.HyundaiDealer.com > Service tab > Hyundai Tech Info Uncompleted Campaign VIN Listing A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. Recall Campaign Website www.hyundaiusa.com/recall NHTSA Website www.safercar.gov

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