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September 21, 2020 NHTSA CAMPAIGN NUMBER: 20V569000
Insufficient fuel supply can result in an engine stall, increasing the risk of a crash.
NHTSA Campaign Number: 20V569
Manufacturer Hyundai
Motor America
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 319
Summary
Hyundai Motor America (Hyundai) is recalling certain 2021 Genesis G70 vehicles equipped with 2.0L GDI engines. The fuel pump’s jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Remedy
Hyundai will notify owners, and dealers will inspect and repair the fuel pump assembly jet nozzle, free of charge. The recall began November 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 005G.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Genesis has a Recall
| Technical Service Bulletin | GROUP
Recall | NUMBER
20-01-038G |
| DATE
September, 2020 | MODEL(S)
2021MY G70 (IK) | |
| SUBJECT:
FUEL PUMP JET NOZZLE HOUSING INSPECTION (RECALL CAMPAIGN 005G) | ||
IMPORTANT
*** Dealer Stock and Retail Vehicles ***
Dealer must perform this Recall Campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Genesis Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open Campaigns.
Description: The low pressure fuel pump assemblies in certain 2021MY G70 vehicles may have been produced with burrs on the jet nozzle that could obstruct fuel flow to the engine. If the engine does not receive adequate fuel, the vehicle could stall and increase the risk of a crash. This bulletin describes the process to inspect the vehicle using the GDS and if necessary replace the Jet Nozzle Housing.
Applicable Vehicles: Certain 2021MY Genesis G70 (IK)
Parts Information:
If replacement of the Jet Nozzle Housing is needed after the inspection, please hold the vehicle until parts are available.
GMA will update this TSB as soon as parts are available.
Warranty Information:
| Model | Op. Code | Operation | Op. Time | Causal Part | Nature Code | Cause Code |
| G70 (IK) | 01D070R0 | FUEL PUMP INSPECTION | 0.3M/H | 31122-
G9000QQH | I51 | ZZ7 |
NOTE 1: Submit Claim on Campaign Claim Entry Screen.
NOTE 2: Please attach the required screenshots of the Fuel Tank Level Sensor2 Sensor Voltage values to the campaign claim. Campaign Claims will not be able to be submitted without the attachments.
Claims with the incorrect attachments will be subject to chargeback.
NOTE 3: If a part is found in need of replacement while performing Recall Campaign 005G and the affected part is still under warranty, submit a separate claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to the repair.
Service Procedure:
1. Connect GDS Mobile to the vehicle with the ignition ON (engine does not need to be running). GDS Mobile should have Auto VIN at initial VCI communication with the vehicle. Confirm that correct vehicle appears at top of the screen. Select Multi Data Analysis.
2. Select ENGINE and CLU and then select OK.
3. Select Battery Voltage.
4. Select Fuel Tank Level Sensor1 Sensor Voltage and Fuel Tank Level Sensor2 Sensor Voltage.
5. Select CLU and FUEL INPUT.
6. Select OK.
7. Select Graph.
8. Select All.
9. Select OK.
10. Check the graph screen. Leaving the vehicle in the ignition ON engine OFF position, use the GDS to take a screen shot of the graph screen.
NOTICE
This screenshot must be attached when submitting the campaign claim.
11. Press the brake pedal and turn the engine ON.
NOTICE
Let the vehicle idle for more than 10 seconds to allow for the battery voltage to become steady.
12. Select Reset Min/Max.
13. Let the engine idle for 5 minutes. Take a screenshot of the results found for the MAX and MIN values. Calculate the Fuel Tank Level Sensor2 Sensor Voltage difference.
MAX Voltage – MIN Voltage = Voltage Difference
a) If the voltage difference between the MAX and MIN is greater than or equal to 3V, the Service Procedure is complete.
b) If the voltage difference between the MAX and MIN is less than or equal to 0.299V, hold the vehicle. Replace the Jet Nozzle Housing when parts are available.
14. Submit both screenshots as attachments with the claim.
SEOCONTENT-START
NHTSA Recall Number: 20V-569
Genesis Motor America Recall Number: 005G
This notice applies to your Genesis vehicle, VIN: XXXXXXXXXXXXXXXXX
Dear <FirstName LastName,>
This notice is sent to you in accordance with the National Traffic Safety Act. Genesis has decided that a defect which relates to motor vehicle safety exists in certain model year 2021 Genesis G70 built between March 31, 2020 and July 20, 2020 by Hyundai Motor Company (“HMC”) for sale in the U.S. market.
You have received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner.
What is the condition?
The low pressure fuel pump assemblies in the subject vehicles may have been produced with burrs on the jet nozzle that could obstruct fuel flow to the engine. If the engine does not receive adequate fuel, the vehicle could stall. A vehicle stall could increase the risk of a crash, especially at high speeds.
What will Genesis do?
Your Genesis dealer will inspect the vehicle and if necessary, replace the fuel pump assembly jet nozzle housing in your Genesis vehicle at NO CHARGE to you.
What should you do?
Please contact your nearest Genesis dealer to schedule the recall repair as soon as possible.
We recommend scheduling a service appointment to minimize inconvenience. You may arrange in advance for a Service Courtesy vehicle using Service Valet should you require alternate transportation during the service period. The actual time required to perform the repair is less than one hour, however your vehicle may be needed longer.
If you have other questions
If you have any questions or require further assistance, you may contact the Genesis Customer Care Center at 844-340-9741. If you are not satisfied that we have remedied this situation without charge, and within a reasonable amount of time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590, or call their toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We urge your prompt attention to this important safety matter and sincerely regret any inconvenience this condition may have caused you.
Genesis Motor America, LLC
This is an Important Safety Recall.
Please contact your nearest Genesis retailer to schedule the repair as soon as possible
This repair will be performed at NO CHARGE to you
Genesis Customer Care can help with any questions or concerns:
1-844-340-9741 or www.genesis.com/us/recall
Genesis Motor America, LLC
P.O. Box 20850
Fountain Vall ey, CA 92728
I
MPORT recALL
2021 GENESIS G70 VEHICLES
FUEL PUMP
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| GENESIS | G70 | 2021 |
8 Associated Documents
Recall Quarterly Report #3, 2021-2
RCLQRT-20V569-3078.PDF 211.308KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-20V569-1907.pdf 307.103KB
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Recall 573 Report – Amendment 1
RCLRPT-20V569-4991.PDF 213.945KB
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Recall Quarterly Report #1, 2020-4
RCLQRT-20V569-0701.PDF 211.126KB
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Defect Notice 573 Report
RCLRPT-20V569-4724.PDF 213.855KB
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Recall Acknowledgement
RCAK-20V569-1148.pdf 244.773KB
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Recall Quarterly Report #2, 2021-1
RCLQRT-20V569-5579.PDF 211.221KB
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Remedy Instructions and TSB
RCRIT-20V569-0320.pdf 1159.623KB
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