RECALL 195 – ABS Unit May Cause Engine Compartment Fire – 2019-2021 Hyundai Tucson

September 4, 2020 NHTSA CAMPAIGN NUMBER: 20V543000

ABS Unit may cause Engine Compartment Fire

An engine compartment fire can increase the risk of injury or crash.

 

NHTSA Campaign Number: 20V543

Manufacturer Hyundai Motor America

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 180,000

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

 

Remedy

Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 195.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Hyundai has a Recall

 

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Recall 195 Dealer Best Practice

Date: March 19, 2021

 

Attn: Dealer Principal/General Manager/Service Manager/Parts Manager

Subject: Recall 195: 2019-2021MY & 2016-2018MY Tucson Anti-lock Brake System – “ABS” Module v4 (TSB# 21-01-010H-1)

Updates To This Document	Date
Updates to TSB #21-01-010H-1 Adding Multi Fuse kit part numbers and corresponding alternative service procedure on pages 2 and 4 of TSB Adding 2 Warranty op codes on page 3 of TSB	03/19/21

 

***IMPORTANT Dealer Stock and Retail Vehicles***

As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

****A ‘stop sale’ has been initiated by Hyundai Motor America (“HMA”) for HMA Recall Campaign 195 for the affected vehicles listed below currently in Dealer’s stock inventory.****

 

Affected Vehicles

Hyundai is conducting a safety recall in the United States to address a condition with the Anti-lock Brake System (“ABS”) modules in certain model year 2016-2021 Hyundai Tucson vehicles produced for sale in the U.S. market.

 

The affected vehicles include:

• 2016-2021MY Tucson (TL) vehicles

 

Hyundai is initiating this action to ensure the safety and compliance of its vehicles and the continued satisfaction of Hyundai customers.

 

Description

The subject vehicles may be equipped with Anti-lock Brake System (“ABS”) modules that could exhibit an electrical short over time. An electrical short in the ABS module could increase the risk of an engine compartment fire while parked or driving. This recall describes the procedure to install a fuse kit into the ABS module electrical circuit and if necessary, update the ABS/ESC software from the TSB.

 

Service Action

Reservation – Always check the Vehicle Information Screen in WebDCS for open campaigns and recalls, and advise the customer on time requirements.

• Provide customer with transportation options such as an SRC, alternative vehicle, shuttle or rideshare.

• Important: Dealer will forfeit incentives if vehicles with an open recall are sold to customers. Please ensure all Dealer stock vehicles have had all recalls completed prior to sale to customer.

 

Readiness – Review this announcement and the accompanying FAQs with all Service and Parts staff including

Reservationist/BDC. Also, complete all applicable training, check your reservation capacity settings (you can set separate capacities for every recall/campaign), confirm email addresses for campaign appointments, and that you have all necessary tools, campaign parts and shop equipment as needed.

• Recommended Level of Technician Certification and/or Completed Coursework to perform TSB work:

• • Expert Level

• Be prepared to put customers in an SRC or alternative transportation, if needed.

• REMINDER: Out of an abundance of caution, owners of these vehicles should park them outside until the recall repair is completed. If the ABS warning light is illuminated, the vehicle should not be driven and a local Hyundai dealer should be contacted. Customers should also disconnect the vehicle’s 12-volt battery and leave it disconnected while the vehicle is parked waiting for service. If needed, the customer will be provided a rental vehicle.

 

Reception – Always check the Vehicle Information Screen in WebDCS for open campaigns and recalls, and print a copy for technicians.   Provide SRC or an alternative vehicle, as needed.  If a customer has declined the campaign, note this on the repair order and request the customer’s signature next to the statement.

 

Repair – Always plug in the GDS before starting the repair. Make sure to complete an MPI on all vehicles and Quality Control your work.

• Please refer to TSB #21-01-010H-1 for complete repair procedures o Please note that there are two part kits (ABS Fuse Kit and Multi-Fuse Kit) that are now available to dealers. Select the appropriate option based on part used and perform the corresponding procedure.

• • REMINDER Prior to Performing Service Procedures: If applicable, record the customer’s radio preset stations prior to performing the service procedures.

• • PLEASE NOTE: If the “ABS”, “ESC” or “Brake” indicator lamps are illuminated, refer to the appropriate section of the repair manual prior to installing the ABS Fuse Kit or Multi-Fuse Kit

• • HECU NOTE: The vehicle’s HECU Part number can be found on the label affixed to the HECU.

• • For ABS Fuse Kit Service Procedure ONLY -When using the heat gun, use caution to avoid damaging the wiring. o ABS Software Update (if required, based on Hydraulic Unit Assembly (HECU) part number in the vehicle):

• • • The Service Procedure is performed using GDS-mobile. For update information and general precautions, please refer to TSB #15-GI-001.

• • • Manual mode should only be performed when the Auto update fails.

• • • If the auto update fails, turn the ignition OFF for 10 seconds, then back ON again to reset the control unit before performing the manual update.

• • REMINDER Upon Completion of Service Procedures: After the software has updated, check for Diagnostic Trouble Codes in the ALL menus and erase any DTCs, and reprogram the customer’s radio preset stations.

 

Return – Review all completed campaigns/recalls and repairs to answer any customer questions. Also, schedule the customer’s next service.

 

Reconnect – Follow up for customer satisfaction.

 

Parts

Please review the Parts Information on the TSB and order the necessary  ABS Fuse Kit or Multi Fuse Kit, depending on availability.

 

Warranty Information

As part of the revised TSB, please note that the additional 2 op codes were added with the addition of an alternative service procedure with Multi Fuse kit part numbers. See highlighted section in yellow below referencing additional op codes.

 

Customer Notification

This recall has been posted with NHTSA. NHTSA has been re-notified with the expansion to add 2016-2018MY vehicles and to update the production date range for 2020-2021MY vehicles. Owners were mailed notification letters in October 2020 for the initial launch of 195 and were mailed notification letters again in late February 2021.

Thank you for your prompt attention to this important matter and continued commitment to Hyundai customers.

Hyundai Motor America

 

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Q&A

 

Q1: What is the issue?

A1: The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could malfunction internally and cause an electrical short over time, resulting in an engine compartment fire.

Although an exact root cause has not yet been determined, Hyundai believes the ABS module’s main controller board (PCB), under specific conditions including heat and humidity, could experience an electrical resistance short.

 

Q2: What are the affected vehicles?

A2: Certain Model Year 2016-2021 Hyundai Tucson vehicles not equipped with Smart Cruise Control (“SCC”) and produced from May 19, 2015 through November 16, 2020 by Hyundai Motor Company (“HMC”) in South Korea for sale in the U.S. market.

Approximately 471,678 model year 2016-2018 and model year 2020-2021 vehicles are being added to the 180,346 model year 2019-2021 vehicles involved in the original recall, bringing the total affected number of vehicles to 652,024*.

 

Q3: What is the safety concern?

A3: An electrical short in the ABS module could increase the risk of an engine compartment fire while parked or driving.

 

Q4: Have there been any accidents or injuries?

A4: To date in the U.S., Hyundai is aware of twelve (12) engine compartment fires related to this defect.  Hyundai is aware of 9 fires in model year 2019 vehicles, 2 fires in 2020 model years and a single fire in a 2021 model.  There are no related fires involving model year 2016-2018 vehicles in the U.S; however, ABS module fires have been confirmed in regional markets outside the U.S. for the affected 2016-2018 Tucson population.

 

Q5: What will be done during the recall service at the dealer?

A5: Customers can continue driving these vehicles; however Hyundai recommends parking these vehicles outside and away from structures until the recall remedy is completed.  Hyundai plans to notify owners to bring their vehicles to the nearest Hyundai dealership for replacement of the ABS module fuse.  For model year 2019-2021 affected vehicles, the Electronic Stability Control (“ESC”) software will require an update for use with the new fuse.  The remedy procedure will be performed at no charge.  Hyundai will provide reimbursement to owners for repairs according to the plan submitted to NHTSA on May 16, 2018.

 

Q6: When will owners be notified?

A6: Owners were mailed notification letters beginning in late February 2021.

 

Q7: Should customers park these vehicles outside until the recall repair is completed?

A7: Out of an abundance of caution, owners of these vehicles should park them outside until the recall repair is completed. If the ABS warning light is illuminated, the vehicle should not be driven and a local Hyundai dealer should be contacted. Customers should also disconnect the vehicle’s 12-volt battery and leave it disconnected while the vehicle is parked waiting for service. If needed, the customer will be provided a rental vehicle.

 

Q8: Why should customers park their vehicles outdoors?

A8: Customer safety is our top priority. After further review, it was determined that out of an abundance of caution customers should park the vehicles outside until the recall is completed.

 

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	Key Contact Information
Dealer Support	Contact Information	Description
Parts	HyundaiPartsHotline@MobisUSA.com 1-800-545-4515	Parts ordering hotline
Techline	1‐800‐325‐6604	Vehicle Technical Support for Hyundai Dealer Technicians
Warranty HELPREP Line	1‐877‐446‐2922	Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center	PA@hmausa.com	Warranty Prior Approval (PA) Center for Hyundai Dealers
Xtime Technical Support	Support@xtime.com 1‐866‐984‐6355	Assistance with Car Care Scheduling: Appointment / Shop Capacity Management / Campaign Integration / Operation Codes
AutoLoop Technical Support	Support@autoloop.com 1-877-850-2010	Assistance with Car Care Scheduling: Appointment / Shop Capacity Management / Campaign Integration / Operation Codes
CDK Technical Support	https://serviceconnect.support.cdk.com/	Assistance with Car Care Scheduling: Appointment / Shop Capacity Management / Campaign Integration / Operation Codes
Customer Support	Contact Information	Description
Hyundai Customer Care Center (Recall / Campaign Questions)	1‐855‐671‐3059	Customer questions or concerns related to recall or service campaigns
Hyundai Recall / Campaign Website	www.hyundaiusa.com/recall	Updated information related to the specific recall or service campaign
Hyundai Customer Care Center (General Questions)	1‐800‐633‐5151	Customers general questions, non‐campaign related
Hyundai Roadside Assistance	1-800-243-7766	Hyundai Roadside Assistance

 

Key Reference Information
Name	Source
Campaign Central	Consolidated repository of recall and service campaign dealer best practices.  Located on the service tab homepage in www.HyundaiDealer.com
Car Care Scheduling (Xtime) – Tutorials	www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling
Car Care Scheduling (Xtime) – Recall Appointment Notification	1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD”
Parts – Campaign Parts Management (CPM) Procedure	As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management
Service Rental Car (SRC) Program	SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance
Technical Service Bulletin (TSB)	www.HyundaiDealer.com > Service tab > Hyundai Tech Info
Uncompleted Campaign VIN Listing	A listing of vehicles is located on WEBDCS> SERVICE tab> select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed.
Recall Campaign Website	www.hyundaiusa.com/recall
NHTSA Website	www.safercar.gov

 

Appendix

Updates To This Document	Date
Update to TSB #21-01-010H: 2016-2018MY Remedy Now Available – Expanding model year applicability and adding procedures / parts information for 2016-2018MY	02/16/21
2019-2021MY Tucson (TL) – Additional VINs added for 2020-2021MY due to expanded production date range –Current remedy procedure has not changed 2016-2018MY Remedy Not Yet Available – Adding model years to 195, no repair procedure available yet	12/30/20
Remedy Now Available – TSB #20-01-040H	10/09/20
Initial Communications to Dealers – Remedy Not Yet Available	09/11/20

 

 

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Technical Service Bulletin	GROUP RECALL	NUMBER 21-01-010H
	DATE February, 2021	MODEL(S) Tucson (TL)
SUBJECT: 2016-2021MY TUCSON (TL) ABS FUSE KIT INSTALLATION AND SOFTWARE UPDATE (RECALL CAMPAIGN 195)

 

This TSB supersedes TSB# 20-01-040H, expanding model year applicability and adding procedures / parts information for 2016-2018MY vehicles.

 

IMPORTANT

*** Dealer Stock and Retail Vehicles ***

Dealers must perform this Recall Campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair.

 

When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open Campaigns.

 

Description: Certain 2016-2021MY Tucson (TL) vehicles may be equipped with Anti-lock Brake System (“ABS”) modules that over time could exhibit an electrical short. An electrical short in the ABS module could increase the risk of an engine compartment fire. This bulletin describes the procedure to install a fuse kit into the ABS module electrical circuit and if necessary, update the ABS/ESC software.

 

Applicable Vehicles: Certain 2016-2021MY Tucson (TL) vehicles.

 

Parts Information:

PART NAME	FIGURE/PART NUMBER		QTY.
Fuse Repair Kit		(1)   U-Type Crimp Connector (2)   Heat Shrink Tubing (3)   Micro Fuses (4)   Cable Ties (5)   Labels (6)   Red Lead Wire (7)   White Lead Wire	1
	91KIT-D325AQQH (Contains 25A Micro Fuses)	For use with HECU P/Ns 58920-D3530 and 58920-D3550
	91KIT-D330AQQH (Contains 30A Micro Fuses)	For use with HECU P/N 58920-D3100
Note: The HECU part number can be found on the label affixed to the HECU.

 

Warranty Information:

MODEL	OP. CODE	OPERATION	OP. TIME	CAUSAL PART NO.	NATURE CODE	CAUSE CODE
Tucson (TL) HECU P/N: 58920-D3550 58920-D3100	01D072R0	HECU FUSE WIRING REWORK (58920-D3550, 58920-D3100)	0.6	91KIT- D325AQQH	I11	ZZ3
Tucson (TL) HECU P/N: 58920-D3530	01D072R1	HECU FUSE WIRING REWORK AND ESC UPDATE (58920-D3530)	0.8

 

NOTE 1: Submit Claim on Campaign Claim Entry Screen

NOTE 2: If a part is found in need of replacement while performing Recall 195 and the affected part is still under warranty, submit a separate claim using the same Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to performing the work.

 

NOTICE

ABS/ESC software update only applies to vehicles equipped with hydraulic unit assembly  (HECU) part number 58920-D3530.

 

ABS Fuse Kit Service Procedure:

If the “ABS”, “ESC” or “Brake” indicator lamps are illuminated, refer to the appropriate section of the repair manual prior to installing the ABS Fuse Kit.

 

NOTICE

1. If applicable, record the customer’s radio preset stations and turn the ignition switch OFF.

 

2. Remove the air intake duct clips (A) and remove air intake duct (B).

 

3. Disconnect the battery negative (-) terminal (C), then disconnect the positive (+) terminal (D). Remove the battery mounting bracket (E), and remove the battery.

 

Battery Negative (-) Terminal Tightening Torque:

3.9 ~ 5.9 Nm (0.4 ~ 0.6 kgf.m, 2.9 ~ 4.3 lb-ft)

 

Battery Positive (+) Terminal Tightening Torque:

7.8 ~ 9.8 Nm (0.8 ~ 1.0 kgf.m, 5.8 ~ 7.2 lb-ft)

 

Battery Mounting Bolt Tightening Torque:

8.8 ~ 13.7 Nm (0.9 ~ 1.4 kgf.m, 6.5 ~ 10.1 lb-ft)

 

4. Loosen the air duct clamp (F), remove the air cleaner mounting bolt (G) and remove the air cleaner body.

 

Air Duct Clamp Tightening Torque: 

2.9 ~ 4.9 N.m (0.3 ~ 0.5 kgf.m, 2.2 ~ 3.6 lb-ft)

 

Air Cleaner Bolt Tightening Torque:

7.8 ~ 9.8 N.m (0.8 ~ 1.0 kgf.m, 5.8 ~ 7.2 lb-ft)

 

NOTICE

If equipped with halogen headlamps, proceed to Step 6.

 

5. If equipped with LED headlamps, disconnect the headlamp connector (H) and disconnect the wire harness clip (I).

 

6. Disconnect the wire harness clip (J) from the ECM bracket and remove the three mounting fasteners (K).

 

Leave the ECM electrical connector connected and move the ECM away from the junction box.

 

ECM Fastener Tightening Torque:

9.8 ~ 11.8 N.m (1.0 ~ 1.2 kgf.m, 7.2 ~ 8.7 lb-ft)

 

7. Remove the junction box upper cover. Remove the junction box mounting nut and bolt (L).

Junction Box Nut Tightening Torque: 4.9 ~ 7.8 N.m (0.5 ~ 0.8 kgf.m, 3.6 ~ 5.8 lb-ft)

 

Junction Box Bolt Tightening Torque:

6.9 ~ 9.8 N.m (0.7 ~ 1.0 kgf.m, 5.0 ~ 7.2 lb-ft

 

8. Cut and remove the cable tie at the base of the lower junction box cover (M).

 

9. Gently pry the junction box body away from the vehicle body to release the junction box locating pin (N).

Release the six locking tabs around the outside of the junction box and separate the lower junction box cover (O) from the junction box.

 

10. Locate the 40A ABS1 and 40A ABS2 portion of the multifuse in the junction box (P).

 

11. Locate the red wire and white wire (Q) exiting the 40A ABS1 and 40A ABS2 multifuse on the underside of the junction box.

 

12. Cut the ABS1 and ABS2 fuse wires (red wire and white wire) approximately 50mm (~2”) from the underside of the junction box (R).

 

13. Wrap the ends of the white wire and red wire attached to the multifuse with black electrical tape (S).

 

14. Connect the supplied lead wires (T) to the un-capped ends of the red wire and white wire using the supplied u-type crimp connectors and heat shrink tubing.

 

NOTICE

Slide the heat shrink tubing over the wire prior to crimping the lead wire.

 

15. Heat the heat shrink tubing (U) using a heat gun.

 

CAUTION

Use caution when using the heat gun to avoid damaging the wiring.

 

16. Insert the red lead wire into the open space of the empty fuse holder (V) and the white lead wire into the adjacent open space (W).

 

NOTICE

Insert the lead wires with the terminal crimp facing upward (X). Be sure to insert until a click is heard and the terminals are secure.

 

17. Install the supplied micro fuses in the new fuse locations (Y).

 

NOTICE

HECU part number 58920-D3530 requires 25A micro fuses 

 

HECU part number 58920-D3550 requires 25A micro fuses

 

HECU part number 58920-D3100 requires 30A micro fuses

 

18. Reattach the lower junction box cover to the junction box. Install the supplied cable tie in the same position as the cable tie that was previously removed (Z).

 

19. Attach the labels (AA) to the inside of the junction box upper cover and install the junction box cover.

 

20. Reassemble the vehicle in the reverse order of component removal.

 

21. Confirm the hydraulic unit assembly part number (BB).

If the Part Number is 58920-D3550 or 58920-D3100, software update is not required. Start the engine. Confirm the “ABS”, “ESC” and “Brake” indicator lamps are not illuminated, clear any incidental DTCs and reprogram the customer’s radio preset stations.

 

If the Part Number is 58920-D3530, proceed to the ABS/ESC software update  procedure below.

 

ABS/ESC Software Update Procedure 

 

NOTICE

This Service Procedure is performed using GDS-mobile. For update information and general  precautions, please refer to TSB #15-GI-001.

 

Manual mode should only be performed when the Auto update fails.

 

If the auto update fails, turn the ignition OFF for 10 seconds, then back ON again to reset  the control unit before performing the manual update.

 

GDS Information: 

EVENT#	DESCRIPTION
628*	TL- ESC CONTROL LOGIC IMPROVEMENT

 

* Use the latest event that appears in the ABS/ESC Auto Mode event list for the particular vehicle.

 

ROM ID Information Table:

MODEL	ESC P/N	ROM ID
		OLD	NEW
Tucson (TL)	58900-D3530	TL ESC 1.00 1.02  Y06GAF1E11-2-8730	TL ESC 1.00 1.04 Y06GAG1F11-2-A921
	58900-D3530 58900-D3630	TL ESC 1.00 1.03  Y06GAF1F11-2-9520	TL ESC 1.00 1.04 Y06GAG1F11-2-A921
	58900-D7530 58900-D7630	TL ESC 1.00 1.03 Y16GAG1D11-2-9216	TL ESC 1.00 1.04 Y16GAH1D11-2-A922
	58900-D7560 58900-D7660	TL ESC 1.00 1.04  Y16GAH1D11-2-9217	TL ESC 1.00 1.05  Y16GAI1D11-2-A923

 

Manual Mode Password Information Table:

MENU	PASSWORD
TL ESC 58900-D3530/630	3530
TL ESC 58900-D7530/630	7530
TL ESC 58900-D7560/660	7560

 

1. Select ECU Upgrade.

 

2. Select ABS/ESC as the system to update.

 

3. Check the current version of the ABS/ESC ROM ID and compare it to the ROM ID Information Table listed above before      attempting to update the ABS/ESC system.

 

4. Perform GDS software update. Refer to TSB 15-GI-001 for the tablet-based Mobile GDS ECU update procedures.

 

5. After the software has updated, check for Diagnostic Trouble Codes in the ALL menus and erase any DTCs. Reprogram the customer’s radio preset stations.

 

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NHTSA Recall Number: 20V-543

Hyundai Recall Number: 195

IMPORTANT SAFETY RECALL

2016-2021 Tucson

Anti-lock Brake System (ABS)

 

This is an important Safety Recall.

• Please contact your nearest Hyundai dealer to schedule the repair as soon as possible.

• This repair will be performed at NO CHARGE to you.

• To locate your nearest Hyundai dealer and schedule your appointment please visit:

www.HyundaiUSA .com/Campaign195

 

This notice applies to your Hyundai, VIN:  XXXXXXXXXXXXXXXXX

 

Dear <FirstName LastName,>

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. Hyundai is conducting a safety recall in the United States to address a condition with the Anti-lock Brake System (“ABS”) modules in certain model year 2016-2021 Hyundai Tucson vehicles produced by Hyundai Motor Company (“HMC”) in South Korea for sale in the U.S. market.

 

What is the problem?

The subject vehicles are equipped with Anti-lock Brake System (“ABS”) modules that could corrode internally and cause an electrical short over time. An electrical short in the ABS module could increase the risk of an engine compartment fire.

 

What will Hyundai do?

Your Hyundai dealer will install a fuse kit into the ABS module electrical circuit and update the ABS software. This procedure will be performed at NO CHARGE to you.

 

What should you do?

Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible.

Owners should park their vehicles outside until the recall repair is completed. If the Malfunction Indicator Light is illuminated in your vehicle, you should seek service at your Hyundai dealer as soon as possible. The actual time required to perform the repair will take less than one hour, however your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience.

 

If you have other questions

If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or

Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.

Hyundai Motor America

 

If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Reimbursement Notification

If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information at: www.HyundaiUSA.com/Campaign195 or 1-855-371-9460.

 

No longer own this vehicle?

Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html

You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.

 

Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 800-633-5151 y oprima “8”

 

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RECALL 195 ATTACHMENT A (AMENDED)

CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION

 

• July 2019

HMA received a report involving a 2019 Hyundai Tucson that allegedly caught fire while driving.  The customer alleged a technician believed that the fire may have come from the ABS module.  Hyundai was able to inspect the vehicle and recover the ABS module for further investigation by HMC and the supplier.  Initial feedback from HMC and the supplier indicated the root cause could not be determined and it was possible that the fire was started by another source within the engine compartment.  HMA initiated active monitoring of incoming claims on 2019-2021 Hyundai Tucson vehicles and 100% incident part recovery.

 

• July 2019 – December 2019

HMA continued active monitoring of new incidents and recovery of all incident parts for analysis.  During this time, four (4) incident parts were collected and sent to HMC.  HMC and Mando inspected all incident parts received but an approximate failure mechanism or root cause could not be determined.

 

• January 2020 – July 2020

HMA enlisted a third-party test laboratory to assist with analysis and testing of incident parts for the purposes of identifying an ABS module failure mechanism and relative root cause.  During this time, nine (9) incident ABS modules were sent to the laboratory.   Through disassembly and examination of internal components, the test laboratory observed evidence of an electrical resistance short caused by corrosion on the ABS module ECU’s printed circuit board (“PCB”).  Spectrum analysis of the corrosion residue revealed traces of copper, silicon, and tin elements.  The test laboratory deduced that the residue could have been created by a corrosive reaction between byproducts of the reflow solder, containing tin, and various copper and silicon-based elements on the PCB, resulting in an electrical short.  Further replication testing confirmed propagation of an electrical fire caused by this short.

 

• May 2020 – August 2020

From May through August the test laboratory reviewed its findings with HMA’s NASO.  Based on the information received, HMA’s NASO convened its North American Safety Decision Authority on August 28, 2020 and decided to conduct a safety recall of certain affected model year 2019-2021 vehicles in the U.S. market.

 

• September 2020 – November 2020

Hyundai continued its investigation into potential root causes by analyzing warranty part returns.  Although unsuccessful in determining an exact root cause, HMC concluded that the risk of an electrical short resulting in a fire could be mitigated by limiting the operating current in the ABS module through a lower amperage fuse.  Based on this information, Hyundai implemented a production running change in November 2020 to replace the current-limiting 40 amp fuse in the affected ABS modules with a 25-amp version.

 

• December 2020

Hyundai also continued to monitor incoming warranty claims during this time.  No new incidents were reported in the U.S.; however, HMC was able to confirm claims received for Tucson vehicles not included in the involved production range of Recall 195 in foreign markets outside of the U.S.  After confirming that these vehicles used the same ABS module as the recalled population, HMC shared the results of their investigation with HMA NASO.

 

Based on the information received, HMA’s NASO convened its North American Safety Decision Authority on December 22, 2020 and decided to expand Recall 195 to include all vehicles using the recalled ABS module equipped with a 40 amp fuse.

 

To date, Hyundai is aware of twelve (12) engine compartment fires related to this defect in the U.S.  Hyundai is aware of 9 fires in model year 2019 vehicles, 2 fires in 2020 model years and a single fire in a 2021 model.  There are no related fires involving model year 2016-2018 vehicles in the U.S; however, ABS module fires have been confirmed in regional markets outside the U.S. for the affected 2016-2018 Tucson population.

 

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3 Affected Products

Vehicle

MAKE	MODEL	YEAR
HYUNDAI	TUCSON	2019-2021

 

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14 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-20V543-0565.pdf 220.536KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V543-2480.pdf 335.274KB

 

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Remedy Instructions and TSB

RCRIT-20V543-5288.pdf 1511.405KB

 

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Remedy Instructions and TSB

RCRIT-20V543-2615.pdf 1509.76KB

 

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Chronology – Amended

RMISC-20V543-4082.pdf 90.77KB

 

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Recall 573 Report – Amendment 2

RCLRPT-20V543-3047.PDF 213.681KB

 

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Recall Quarterly Report #1, 2020-4

RCLQRT-20V543-9051.PDF 211.152KB

 

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Recall 573 Report – Amendment 1

RCLRPT-20V543-8816.PDF 214.846KB

 

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Defect Notice 573 Report

RCLRPT-20V543-3344.PDF 214.714KB

 

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Recall Acknowledgement

RCAK-20V543-1854.pdf 245.196KB

 

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Chronology

RMISC-20V543-6022.pdf 85.291KB

 

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V543-0673.PDF 211.26KB

 

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Recall Quarterly Report #3, 2021-2

RCLQRT-20V543-5214.PDF 211.36KB

 

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Manufacturer Notices(to Dealers,etc) – 2019-2021MY & 2016-2018MY Tucson Anti-lock Brake System – “ABS” Module v4

RCMN-20V543-9976.pdf 466.204KB

 

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Latest  Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V543&docType=RCL

 

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1 Associated Investigation

Non-crash Vehicle Fires
NHTSA ID: PE19003
Dated opened: March 29, 2019

In a letter dated Jun 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened a Recall Query (RQ17-004) on all Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires. The query covers most of the petition subject Sonata and Santa Fe vehicles.

On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent an Information Request letter to Hyundai (September 2018) requesting information on all engine and non-engine related fires in the petition Hyundai vehicles. ODI performed extensive analysis on the information obtained from Hyundai. During the DP18-003 analysis, Hyundai initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles, (nearly 240,000 total vehicles: Recalls 18V-934, 19V-063, and 19V-204). In addition to engine compartment fires, ODI has received allegations of vehicle fires affecting other components, including taillight housings, taillight wire harnesses, and/or light bulbs. Based on ODI’s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA has decided to grant the petition.

The petition is hereby granted. A Preliminary Evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Sonata and 2011-2014 Santa Fe. While prior recalls of vehicles covered by this PE have primarily related to engine fires, NHTSA’s Preliminary Evaluation is not limited to engine components and may cover additional vehicle systems or components as well.

Attached is a list of the reference numbers for the 160 VOQs cited above.

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Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API

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