150 – Driver Seat May Inadvertently Move – 2007-2008 Hyundai Azera

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA Campaign Number: 16V630
Manufacturer Hyundai Motor America
Components SEATS
Potential Number of Units Affected 9,700

 

Driver Seat May Inadvertently Move

Unintentional movement of the driver’s seat may affect the driver’s ability to control the vehicle, increasing the risk of a crash.

 

Summary

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2008 Azera vehicles manufactured March 7, 2007 through August 14, 2007.

In the affected vehicles, the power-adjustable front driver seat may unexpectedly move without the driver’s input while the vehicle is being driven.

 

Remedy

Hyundai will notify owners, and dealers will replace the power-adjustable seat switch, free of charge.

The recall is expected to begin on October 28, 2016.

Owners may contact Hyundai customer service at 1-855-371-9460.

Hyundai’s number for this recall is 150.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Hyundai has a Recall

 

Important Recall Campaign Information

 

Date: September 22, 2016 

Attn: Dealer Principal/General Manager/Service Manager/Parts Manager

Subject: Recall Campaign 150:  2007-2008 TG Azera Power Seat Switch Replacement

 

Affected Vehicles

Hyundai has recently announced, but not yet launched, a safety recall related to the driver’s power seat switch on certain Model Year 2007 and 2008 Azera vehicles produced beginning on March 07, 2007 through August 14, 2007.

 

Reason for this Recall

The power-adjustable driver seat may intermittently not operate, or move forward, rearward, up, down, or recline without driver input.

 

Service Action

  • We are currently making preparations to implement the recall remedy. A Technical Service Bulletin (TSB) will be provided when the remedy is available.
  • For any customers that are currently experiencing a concern related to this recall campaign, please confirm with Hyundai Techline that there are no revised instructions.
  • Affected VINs are posted on WebDCS> Service Tab> Information> Uncompleted Campaign VIN Listing –Retailed.

 

Customer Notification

This recall campaign has been posted to the NHTSA website, and you may receive phone calls from customers with questions regarding this matter.  Hyundai will notify all owners of the vehicles described above to return their vehicles to their Hyundai dealers for repair. Customer notification letters of the recall campaign are scheduled to be mailed in late October, 2016.

 

Thank you for your prompt attention to this important safety matter and continued commitment to taking care of Hyundai customers.

 

Hyundai Motor America

 

Important Recall Campaign Information

Key Contact Information
Dealer Support Contact Information Description
Hyundai Techline 1‐800‐325‐6604 Vehicle Technical Support for Hyundai Dealer Technicians
Warranty HELPREP Line 1‐877‐446‐2922 Warranty Claim questions for Hyundai Dealers
Xtime Technical Support Support@xtime.com

1‐866‐984‐6355

Assistance with Car Care Scheduling:

•  Appointment  Scheduling

•  Shop Capacity Management

•  Campaign Integration/ Operation Codes

Hyundai Prior Approval Center 1‐844-371-3808 Prior Approval (PA) Center
Customer Support Contact Information Description
Hyundai Customer Care Center (Recall Campaign Questions) 18556713059 For customers with questions or concerns related to recall campaigns
Hyundai Recall Campaign Website www.hyundaiusa.com/campaign150 Updated information related to the recall campaign
Hyundai Customer Care Center (General Questions) 1‐800‐633‐5151 For customers with general, noncampaign-related questions
Hyundai Roadside Assistance 1-800-243-7766 Hyundai Roadside Assistance

 

Key Reference Information
Name Source
Car Care Scheduling (Xtime) Tutorials HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling
Car Care Scheduling (Xtime) Recall Appointment Notification 1.     Log into Xtime

2.     Under the menu at the top left, select ‘CONFIGURE’

3.     Under the dealership tab, click “EMAIL COMMUNICATION”

4.     Slide the toggle to “ADVANCED”

5.     Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD”

Uncompleted Campaign VIN Listing A listing of vehicles is located on WEBDCS> SERVICE tab> select INFORMATION> select UNCOMPLETED CAMPAIGN VIN LISTING

– Dealer Stock and Retailed.

Service Rental Car Program www.HyundaiDealer.com
Hyundai Recall Campaign Website www.hyundaiusa.com/recall www.hyundaiusa.com/campaign150
NHTSA Website www.safercar.gov

 

NHTSA Campaign Number: 16V-630

 

INTERIM NOTICE

We are currently preparing the remedy. We will notify you again when the remedy is ready.

 

IMPORTANT SAFETY RECALL
(INTERIM NOTICE)

This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX

 

Dear Hyundai Azera Owner:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.  Hyundai has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2007 and 2008 Hyundai Azera vehicles produced beginning on March 07, 2007 through August 14, 2007.  Our records indicate that your vehicle falls within this production date range.

 

What is the problem?

  • The power-adjustable driver seat may intermittently not operate, or move forward, rearward, up, down, or recline without driver input. Unintentional movement of the driver’s seat may affect the driver’s ability to control the vehicle increasing the risk of a crash.

 

What should you do in the interim?

  • We appreciate your patience while we prepare the remedy for this recall. In the meantime, if you wish to have your vehicle inspected prior to the availability of the remedy, please make an appointment with your authorized Hyundai dealer.

 

You will receive a second owner notification letter when the remedy is available. For updated information regarding this Recall Campaign, please visit:

www.HyundaiUSA.com/Campaign150

 

What if you have other questions?

  • If you require further assistance, you may contact the Hyundai Customer Care Center at 1855-371-9460. If you are not satisfied that we have remedied this situation without charge, and within a reasonable amount of time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590, or call their toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-4249153), or go to https://www.safercar.gov.

 

Reimbursement Notification

  • Hyundai has a program for reimbursing owners of certain Model Year 2007 and 2008 Hyundai Azera vehicles produced beginning on March 07, 2007 through August 14, 2007 who paid to have the recall condition remedied prior to receiving this recall notification letter. To obtain information about reimbursement from Hyundai, and submit your request for reimbursement electronically, please visit:

www.HyundaiUSA.com/Campaign150

 

If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We urge your prompt attention to this important safety matter.

 

Hyundai Motor America

 

https://static.nhtsa.gov/odi/rcl/2016/RCMN-16V630-3729.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [83.54 KB]

 

 

https://static.nhtsa.gov/odi/rcl/2016/RIONL-16V630-0622.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [83.54 KB]

 

 

Leave a Comment

Share to...