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July 27, 2023 NHTSA CAMPAIGN NUMBER: 23V526000
Electric Oil Pump Assembly May Cause Fire
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
NHTSA Campaign Number: 23V526
Manufacturer Hyundai Motor America
Components POWER TRAIN
Potential Number of Units Affected 52,008
Summary
Hyundai Motor America (Hyundai
) is recalling certain 2023-2024 Palisade, 2023 Tucson, Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 25, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai
’s number for this recall is 246.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
Recall Description
The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles may have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire.
Applicable Vehicles (Certain):
- 2023-24MY Palisade (LX2) produced from 10/18/2022 – 06/27/2023 for sale in the U.S.
- 2023MY Tucson (NX4) produced from 10/29/2022 – 04/21/2023 for sale in the U.S.
- 2023MY Sonata (DN8) produced from 10/26/2022 – 04/03/2023 for sale in the U.S.
- 2023MY Elantra (CN7) produced from 11/14/2022 – 06/06/2023 for sale in the U.S.
- 2023MY Kona (OS) produced from 11/09/2022 – 04/08/2023 for sale in the U.S.
Remedy Information
This remedy is currently under development and additional information will be provided once it has been developed for release by HMA.
NOTICE for ALL vehicles: Owners can continue driving these vehicles, however, out of abundance of caution, Hyundai recommends owners to park their vehicles outside and away from structures until the recall remedy is completed.
Recommended Alternative Transportation
A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until a remedy is available.
In addition, a SRC may be required based on any other additional work on the vehicle that may need to be addressed during customer’s visit.
If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided.
Customer FAQ
Q1: What is the issue?
A1: The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles may have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers.
Q2: What are the affected vehicles?
A2: Affected models include the following:
- Certain 2023-24MY Palisade (LX2) produced from 10/18/2022 – 06/27/2023 for sale in the U.S.
- Certain 2023MY Tucson (NX4) produced from 10/29/2022 – 04/21/2023 for sale in the U.S.
- Certain 2023MY Sonata (DN8) produced from 10/26/2022 – 04/03/2023 for sale in the U.S.
- Certain 2023MY Elantra (CN7) produced from 11/14/2022 – 06/06/2023 for sale in the U.S.
- Certain 2023MY Kona (OS) produced from 11/09/2022 – 04/08/2023 for sale in the U.S.
Q3: What is the safety concern?
A3: The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire.
Q4: Have there been any accidents or injuries?
A4: As of the date of the filing to NHTSA (07/27/2023), Hyundai has confirmed there are 4 unique thermal incidents associated with the subject defect condition in the U.S and Canada. Additionally, there are no confirmed crashes, or injuries related to this condition.
Q5: Will a Dealer Stop Sale be issued?
A5: Yes, a Dealer “Stop Sale” has been issued in accordance with federal regulation for involved vehicles unsold at dealers.
Separately, a Port “Hold” has also been issued for all affected vehicles located at ports.
Q6: What will be done during the recall service at the dealer?
A6: Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. Once an official remedy is available from HMA, all owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Hyundai
dealer to have the remedy completed at no cost, regardless of whether the affected vehicles are still covered under Hyundai
’s New Vehicle Limited Warranty. Additionally, Hyundai
will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.
Q7: When will owners be notified?
A7: Owners of the subject vehicles will be notified via First Class mail in late September 2023.
RECALL 246 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
❖ December 2022
On December 20, 2022, HMA’s Techline Assistance Call Center notified NASO of a model year 2023 Hyundai Palisade vehicle exhibiting a condition of heat damage on the wire harness/connector of the electric oil pump (“EOP”) used in the vehicle’s Idle Stop & Go (“ISG”) system. NASO’s Data Review Committee (“DRC”) opened a new investigation matter and began actively monitoring information sources for similar incidents.
❖ January – April 2023
On January 11, 2023, the DRC decided to escalate the investigation to the Technical Review Committee (“TRC”) for further study into root cause and issue trend.
NASO’s TRC began monitoring field information for new reports of the condition and collecting warranty part returns for additional analysis by HMC. By April 2023, two (2) parts were collected and sent to HMC for review. Additionally, the TRC expanded the scope of vehicles involved in the investigation to model year 2023 Hyundai Tucson, Sonata, Elantra, and Kona vehicles based on shared componentry.
During this period, NASO shared Hyundai’s investigation findings with NHTSA’s ODI during recurring monthly reviews of top safety investigations in February, March, and April 2023.
❖ May 2023
On May 18, 2023, HMC shared its returned parts analysis findings with NASO. According to HMC, the electric oil pump controller used in the vehicle’s Idle Stop & Go (“ISG”) system was produced with printed circuit boards containing damaged capacitors due to improper manufacturing by the Tier 2 supplier of the controller. The damaged capacitors could create abnormal electrical activity that may generate heat and damage the controller PCB in addition to its wire harness and connector.
On May 24, 2023, NASO shared its latest findings with NHTSA’s ODI during its recurring monthly review of top safety investigations.
❖ June 2023
On June 18, 2023, HMC shared details of market data for vehicles outside of the USA. Also that resistance tests were implemented at manufacturing plants on March 16, 2023. Additionally, HMC noted that parts from the subject controller supplier were eliminated from production on March 24, 2023.
❖ July 2023
On July 13, 2023, HMC concluded testing and provided NASO with an issue update. In addition to the risk of fire, the localized heat damage could trigger a short circuit in the EOP and/or EOP wiring impacting the CAN network and other onboard vehicle controllers.
Based on HMC’s findings, on July 20, 2023, NASO convened its North America Safety Decision Authority and decided to initiate a safety recall of all vehicles affected by the defect condition in the U.S. and Canadian markets.
As of the date of this filing, Hyundai has confirmed there are 4 unique thermal incidents associated with the subject defect condition in the U.S. Additionally, there are no confirmed crashes, or injuries related to this condition.
Vehicle | Receipt Date |
KM8R5DGE9PU****** | 12/20/2022 |
KM8R7DGE8PU****** | 02/20/23 |
KM8R3DGE8PU****** | 02/20/23 |
KM8R34GE7PU****** | 02/24/23 |
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HYUNDAI![]() | ELANTRA | 2023 |
HYUNDAI![]() | KONA | 2023 |
HYUNDAI![]() | PALISADE | 2023-2024 |
HYUNDAI![]() | SONATA | 2023 |
HYUNDAI![]() | TUCSON | 2023 |
8 Associated Documents
Defect Notice 573 Report
RCLRPT-23V526-1132.PDF 216.004KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V526-3272.pdf 301.802KB
Recall 573 Report – July 28, 2023
RCLRPT-23V526-9303.PDF 216.023KB
Recall 573 Report – July 31, 2023
RCLRPT-23V526-9703.PDF 216.028KB
Recall 573 Report – July 28, 2023
RCLRPT-23V526-7183.PDF 216.048KB
Attachment A Chronology
RMISC-23V526-7099.pdf 124.911KB
Recall Acknowledgement
RCAK-23V526-5528.pdf 690.786KB
Recall 573 Report – August 2, 2023
RCLRPT-23V526-1278.PDF 216.019KB
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SEOCONTENT-START
1 Safety Recall 246: Transmission Electric Oil Pump for Idle Stop & Go System (“ISG”) – Dealer Best Practice July 28, 2023 Updates to this Document Date • Remedy Not Available 07/28/2023 Recall Description The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles may have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Applicable Vehicles (Certain): • 2023-24MY Palisade (LX2) produced from 10/18/2022 – 06/27/2023 for sale in the U.S. • 2023MY Tucson (NX4) produced from 10/29/2022 – 04/21/2023 for sale in the U.S. • 2023MY Sonata (DN8) produced from 10/26/2022 – 04/03/2023 for sale in the U.S. • 2023MY Elantra (CN7) produced from 11/14/2022 – 06/06/2023 for sale in the U.S. • 2023MY Kona (OS) produced from 11/09/2022 – 04/08/2023 for sale in the U.S. Remedy Information This remedy is currently under development and additional information will be provided once it has been developed for release by HMA. Recommended Alternative Transportation A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until a remedy is available. In addition, a SRC may be required based on any other additional work on the vehicle that may need to be IMPORTANT: As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. NOTICE for ALL vehicles: Owners can continue driving these vehicles, however, out of abundance of caution, Hyundai recommends owners to park their vehicles outside and away from structures until the recall remedy is completed. addressed during customer’s visit. If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided. Warranty Information Warranty information will be updated once remedy has been released by HMA. Parts Information Parts, if applicable, will be provided once a remedy has been released by HMA. Additional Training & Resources Remedy is currently under development. Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA. Sample Customer Talk Tracks 1. “If you experience any concern(s) related to the performance of your vehicle, experience smoke from the vehicle’s underbody, a burning/melting odor, and/or illumination of the malfunction indicator light (MIL), please have your vehicle towed to the nearest Hyundai dealer and do not attempt to drive the vehicle until a remedy has been applied.” 2. “During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition involving the condition involving the electric oil pump. This condition may impact electrical operation and thermal damage at the pump, increasing the risk of a vehicle fire. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.“ Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No – Please ensure all open campaign(s)/recall(s) are identified and completed by the dealership if remedy/repair(s) are available. Reception: Did you offer the customer Alternative Transportation? □ Yes □ No – Customer should be offered if they feel unsafe in the operation of their vehicle prior to the release of the official remedy. Customer FAQ Q1: What is the issue? A1: The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles may have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. Q2: What are the affected vehicles? A2: Affected models include the following: 2 • Certain 2023-24MY Palisade (LX2) produced from 10/18/2022 – 06/27/2023 for sale in the U.S. • Certain 2023MY Tucson (NX4) produced from 10/29/2022 – 04/21/2023 for sale in the U.S. • Certain 2023MY Sonata (DN8) produced from 10/26/2022 – 04/03/2023 for sale in the U.S. • Certain 2023MY Elantra (CN7) produced from 11/14/2022 – 06/06/2023 for sale in the U.S. • Certain 2023MY Kona (OS) produced from 11/09/2022 – 04/08/2023 for sale in the U.S. Q3: What is the safety concern? A3: The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Q4: Have there been any accidents or injuries? A4: As of the date of the filing to NHTSA (07/27/2023), Hyundai has confirmed there are 4 unique thermal incidents associated with the subject defect condition in the U.S and Canada. Additionally, there are no confirmed crashes, or injuries related to this condition. Q5: Will a Dealer Stop Sale be issued? A5: Yes, a Dealer “Stop Sale” has been issued in accordance with federal regulation for involved vehicles unsold at dealers. Separately, a Port “Hold” has also been issued for all affected vehicles located at ports. Q6: What will be done during the recall service at the dealer? A6: Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. Once an official remedy is available from HMA, all owners of the subject vehicles will be notified by First Class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed at no cost, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q7: When will owners be notified? A7: Owners of the subject vehicles will be notified via First Class mail in late September 2023. Contact Reference: Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. 3 Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA)Center Xtime Technical Support HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 PA@hmausa.com Support@xtime.com 1‐866‐984‐6355 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes AutoLoop Technical Support Support@autoloop.com 1-877-850-2010 Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes CDK Technical Support Customer Support HyundaiCustomer Care Center (Recall/Campaign Questions) HyundaiRecall /Campaign Website Hyundai Customer Care Center(GeneralQuestions) HyundaiRoadside Assistance https://serviceconnect.support.cdk.com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Assistance with Car Care Scheduling: • Appointment / ShopCapacity Management / Campaign Integration / OperationCodes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non‐campaign related HyundaiRoadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) -Tutorials www.HyundaiDealer.com > Service > Dealer Resources > DocumentsLibrary > Car Care Scheduling Car Care Scheduling(Xtime) -Recall Appointment Notification 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAILFIELD” Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC)Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov 4 5 Appendix History Date • Remedy Not Available 07/28/2023
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-526 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 31, 2023 NHTSA Recall No. : 23V-526 Manufacturer Recall No. : 246 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 52,008 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2024 Hyundai Palisade Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 28,623 model year 2023 Hyundai Palisade vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 18, 2022 – JUN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 4,238 model year 2023 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 29, 2022 – APR 21, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-526 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1,143 model year 2023 Hyundai Sonata vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 26, 2022 – APR 03, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 4,844 model year 2023 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 14, 2022 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Hyundai Kona Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 13,160 model year 2023 Hyundai Kona vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 09, 2022 – JUL 08, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles might have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing by the oil pump controller supplier. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-526 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Description of the Cause : The oil pump controller’s PCB may have been produced with damaged capacitors. Identification of Any Warning that can Occur : a. Smoke from the vehicle’s underbody b. Burning / melting odor c. Illumination of Malfunction Indicator Light and other system dash warning lamps Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-2F630 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-4G530 Component Name 3 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 48110-2H100 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States Country : Korea, Republic of Part 573 Safety Recall Report 23V-526 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and replace the electric oil pump and front harness, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy electric oil pumps were produced with properly manufactured printed circuit boards by a different controller supplier. Identify How/When Recall Condition was Corrected in Production : On March 24, 2023, the controllers produced by the affected supplier were discontinued. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified by the specified dates. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-526 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 28, 2023 NHTSA Recall No. : 23V-526 Manufacturer Recall No. : 246 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 52,007 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2024 Hyundai Palisade Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 28,622 model year 2023 Hyundai Palisade vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 18, 2022 – JUN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 4,238 model year 2023 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 29, 2022 – APR 21, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-526 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Hyundai Kona Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 13,160 model year 2023 Hyundai Kona vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 09, 2022 – JUL 08, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 4,844 model year 2023 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 14, 2022 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1,143 model year 2023 Hyundai Sonata vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 26, 2022 – APR 03, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles might have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing by the oil pump controller supplier. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-526 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Description of the Cause : The oil pump controller’s PCB may have been produced with damaged capacitors. Identification of Any Warning that can Occur : a. Smoke from the vehicle’s underbody b. Burning / melting odor c. Illumination of Malfunction Indicator Light and other system dash warning lamps Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-2F630 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-4G530 Component Name 3 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 48110-2H100 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States Country : Korea, Republic of Part 573 Safety Recall Report 23V-526 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and replace the electric oil pump and front harness, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy electric oil pumps were produced with properly manufactured printed circuit boards by a different controller supplier. Identify How/When Recall Condition was Corrected in Production : On March 24, 2023, the controllers produced by the affected supplier were discontinued. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified by the specified dates. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-526 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 28, 2023 NHTSA Recall No. : 23V-526 Manufacturer Recall No. : 246 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 51,998 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2024 Hyundai Palisade Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 28,613 model year 2023 Hyundai Palisade vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 18, 2022 – JUN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 4,238 model year 2023 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 29, 2022 – APR 21, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-526 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1,143 model year 2023 Hyundai Sonata vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 26, 2022 – APR 03, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 4,844 model year 2023 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 14, 2022 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Hyundai Kona Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 13,160 model year 2023 Hyundai Kona vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 09, 2022 – JUL 08, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles might have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing by the oil pump controller supplier. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-526 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Description of the Cause : The oil pump controller’s PCB may have been produced with damaged capacitors. Identification of Any Warning that can Occur : a. Smoke from the vehicle’s underbody b. Burning / melting odor c. Illumination of Malfunction Indicator Light and other system dash warning lamps Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-2F630 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-4G530 Component Name 3 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 48110-2H100 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States Country : Korea, Republic of Part 573 Safety Recall Report 23V-526 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : 19. Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and replace the electric oil pump and front harness, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy electric oil pumps were produced with properly manufactured printed circuit boards by a different controller supplier. Identify How/When Recall Condition was Corrected in Production : On March 24, 2023, the controllers produced by the affected supplier were discontinued. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified by the specified dates. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-526 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 27, 2023 NHTSA Recall No. : 23V-526 Manufacturer Recall No. : 246 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 51,998 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2024 Hyundai Palisade Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 28,613 model year 2023 Hyundai Palisade vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 18, 2022 – JUN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 4,238 model year 2023 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 29, 2022 – APR 21, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-526 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1,143 model year 2023 Hyundai Sonata vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 26, 2022 – APR 03, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 4,844 model year 2023 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 14, 2022 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Hyundai Kona Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 13,160 model year 2023 Hyundai Kona vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 09, 2022 – JUL 08, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles might have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing by the oil pump controller supplier. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-526 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Description of the Cause : The oil pump controller’s PCB may have been produced with damaged capacitors. Identification of Any Warning that can Occur : a. Smoke from the vehicle’s underbody b. Burning / melting odor c. Illumination of Malfunction Indicator Light and other system dash warning lamps Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-2F630 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-4G530 Component Name 3 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 48110-2H100 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States Country : Korea, Republic of Part 573 Safety Recall Report 23V-526 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and replace the electric oil pump and front harness, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy electric oil pumps were produced with properly manufactured printed circuit boards by a different controller supplier. Identify How/When Recall Condition was Corrected in Production : On March 24, 2023, the controllers produced by the affected supplier were discontinued. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified by the specified dates. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-526 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : AUG 02, 2023 NHTSA Recall No. : 23V-526 Manufacturer Recall No. : 246 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 52,008 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2024 Hyundai Palisade Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 28,623 model year 2023 Hyundai Palisade vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 18, 2022 – JUN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Hyundai Tucson Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 4,238 model year 2023 Hyundai Tucson vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 29, 2022 – APR 21, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-526 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Hyundai Kona Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : The subject population includes 13,160 model year 2023 Hyundai Kona vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 09, 2022 – JUL 08, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2023-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 4,844 model year 2023 Hyundai Elantra vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : NOV 14, 2022 – JUN 06, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Hyundai Sonata Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 1,143 model year 2023 Hyundai Sonata vehicles produced on the specified dates by Hyundai Motor Company (“HMC”) for sale in the U.S. market. Production Dates : OCT 26, 2022 – APR 03, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmission electric oil pump for the Idle Stop & Go System (“ISG”) in the subject vehicles might have been assembled with printed circuit boards (“PCB”) that were damaged during manufacturing by the oil pump controller supplier. A damaged capacitor on the pump controller PCB could impact electrical operation leading to heat damage to the electric oil pump circuit board, connector, and wiring harness. The heat damage at the pump increases the risk of a vehicle fire in addition to a potential Controller Area Network (“CAN”) communication disruption for multiple onboard controllers. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-526 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The electrical heat damage within the electric oil pump assembly increases the risk of a vehicle fire. Description of the Cause : The oil pump controller’s PCB may have been produced with damaged capacitors. Identification of Any Warning that can Occur : a. Smoke from the vehicle’s underbody b. Burning / melting odor c. Illumination of Malfunction Indicator Light and other system dash warning lamps Involved Components : Component Name 1 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-2F630 Component Name 2 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 46110-4G530 Component Name 3 : PUMP ASSY-ELECTRIC OIL Component Description : Electric Oil Pump Assembly Component Part Number : 48110-2H100 Supplier Identification : Component Manufacturer Name : Myunghwa Address : 55 Dusan-ro, Geumcheon-gu Seoul Foreign States Country : Korea, Republic of Part 573 Safety Recall Report 23V-526 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : Owners can continue driving these vehicles; however, Hyundai recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to inspect and replace the electric oil pump controller, if necessary. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy electric oil pumps were produced with properly manufactured printed circuit boards by a different controller supplier. Identify How/When Recall Condition was Corrected in Production : On March 24, 2023, the controllers produced by the affected supplier were discontinued. Recall Schedule : Description of Recall Schedule : Dealer and owners will be notified by the specified dates. Planned Dealer Notification Date : SEP 25, 2023 – SEP 25, 2023 Planned Owner Notification Date : SEP 25, 2023 – SEP 25, 2023 * NR – Not Reported
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