011G – Seat Belt Pretensioners May Explode – 2023 Genesis G80 Electric

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RECALL 238/011G ATTACHMENT A CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION ❖ October 2022 On October 17, 2022, HMC notified NASO of the pretensioner testing results of the micro gas generator separation from the pretensioner pipe, a condition referenced in Recalls 211/009G (21V-796), 219 (22V-069), 220 (22V-123), 223 (22V-218), 229 (22V-354) and 231 (22V-458), for non-North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV. HMC confirmed no separation of the micro gas generator was observed for North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV due to having different airbag control unit logic. HMC communicated its decision for a foreign recall for Genesis G80 EV and Hyundai Santa Fe HEV/PHEV for non-North American markets, based on the testing results. On October 24, 2022, NASO convened its North American Safety Decision Authority (“NASDA”). Although no concern was observed for North American spec G80 EV and Santa Fe HEV/PHEV, in an abundance of caution NASO decided to conduct a safety recall of G80 EV vehicles and Santa Fe HEV/PHEV vehicles equipped with pretensioners without a vent valve. Hyundai is not aware of any abnormal pretensioner deployment incidents on G80 EV and Santa Fe HEV/PHEV vehicles, including fatalities, injuries, crashes and fires globally. Hyundai is continuing testing of certain out of recall scope vehicles equipped with Samsong pretensioners.

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RECALL 238/011G ATTACHMENT A (AMENDED 12-8-2022) CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION  October 2022 On October 17, 2022, HMC notified NASO of the pretensioner testing results of the micro gas generator separation from the pretensioner pipe, a condition referenced in Recalls 211/009G (21V-796), 219 (22V-069), 220 (22V-123), 223 (22V-218), 229 (22V-354) and 231 (22V-458), for non-North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV. HMC confirmed no separation of the micro gas generator was observed for North American spec Genesis G80 EV and Hyundai Santa Fe HEV/PHEV due to having different airbag control unit logic. HMC communicated its decision for a foreign recall for Genesis G80 EV and Hyundai Santa Fe HEV/PHEV for non-North American markets, based on the testing results. On October 24, 2022, NASO convened its North American Safety Decision Authority (“NASDA”). Although no concern was observed for North American spec G80 EV and Santa Fe HEV/PHEV, in an abundance of caution NASO decided to conduct a safety recall of G80 EV vehicles and Santa Fe HEV/PHEV vehicles equipped with pretensioners without a vent valve.  December 2022 On December 6, 2022, HMC notified NASO of 5 additional G80 EV vehicles to the affected vehicle population initially reported in Hyundai’s filing of Recall 238 based on reconfirmation of vehicles equipped with pretensioners requiring remedy. Hyundai is submitting this revision as amended information to the initial Part 573 report for Recall 238. Hyundai is not aware of any abnormal pretensioner deployment incidents on G80 EV and Santa Fe HEV/PHEV vehicles, including fatalities, injuries, crashes and fires globally. Hyundai is continuing testing of certain out of recall scope vehicles equipped with Samsong pretensioners.

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Phone Call: Good afternoon (guest name), I am calling you today in regards to a recall that has been identified for your vehicle. I would like to offer you assistance in getting an appointment scheduled to get Recall 011G completed. Who is your preferred retailer? And what dates would be good for me to set up your appointment? Would you like valet or would you like to wait on your recall completion as it does take about an hour and a half. Once your appointment has been made I will email your appointment to you so you will have it for your records. Thank you for being part of our Genesis family and have a great day. Good morning (guest name), I am calling from Genesis Motor America regarding your 2023 Genesis G80 electrified, is this a good time to speak? – Allow guest to respond Thank you. The intention of my contact is to notify you about an open recall associated with your vehicle regarding the front seatbelt pretensioner. Genesis would like to assist coordinating an appointment with your local retailer. – Allow guest to respond (Verify guest home address and verify local retailer) I will be in contact with the retailer to ensure that the parts needed for the recall are ordered. I will follow up with (retailer’s name) and confirm the delivery of the parts. We will request that the retailer’s service department contacts you and assist with an appointment date that best fits your daily schedule. Before I let you go, I will be sending you an email to (say guest email) with my contact information. Is the email on file correct? – Verify guest email Thank you again for taking my call. Looking forward in assisting you with this recall and/or Looking forward in assisting you. Have a wonderful rest of your day! Emails Sent: Good afternoon (guest name), I am just reaching out to you once more to offer my assistance in getting your recall completion appointment set up. I would be more than happy to assist you with getting that scheduled. If you would just provide me with your preferred servicing Genesis retailer and a good date and time that works for you I can reach out to the retailer and get that scheduled. If an appointment has already been set up if you would be so kind as to share that date with me. Thank you so much for being part of our Genesis family and have an amazing day. Dear (guest name) My name is ***, contacting you from Genesis Motor America’s Consumer Affairs regarding your new 2023 Genesis G80 Electrified. To start, I would like to extend my sincerest congratulations and welcome you to the Genesis Family! The intention of my contact is to notify you about an open recall associated with your vehicle, and to offer GMA’s support and assistance with ensuring a timely repair at your local Genesis retailer. You should have received a notice from the Nation Highway Traffic Safety Administration advising of a safety recall to repair a condition involving the front seat belt pretensioners in these vehicles in the U.S. Additional information on this recall can be found utilizing your Vehicle Identification Number (VIN) at http://www.genesis.com/us/recall, or by contacting me with the information listed at the bottom of the email. Our hours of operation are 6:00 a.m.- 3:00 p.m. PST, Monday- Friday. If you could please share with me the best date and time to schedule a call, I would love the opportunity to assist with coordinating your service appointment, if an appointment has already been made if you would please share that date with me. Thank you again, I look forward to speaking with you. Dear (guest name), My name is ***, contacting you from Genesis Motor America’s Consumer Affairs regarding your new 2023 Genesis G80 Electrified. To start, I would like to extend my sincerest congratulations and welcome you to the Genesis Family! The intention of my contact is to notify you about an open recall associated with your vehicle, and to offer GMA’s support and assistance with ensuring a timely repair at your local Genesis retailer. You should have received a notice from the Nation Highway Traffic Safety Administration advising of a safety recall to repair a condition involving the front seat belt pretensioners in these vehicles in the U.S. Additional information on this recall can be found utilizing your Vehicle Identification Number (VIN) at http://www.genesis.com/us/recall, or by contacting me with the information listed at the bottom of the email. Our hours of operation are 6:30 a.m.- 3:30 p.m. PST, Monday- Friday. If you could please share with me the best date and time to schedule a call, I would love the opportunity to assist with coordinating your service appointment. Thank you again, I look forward to speaking with you.

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#FIRST_NAME, A Safety Recall has been issued on your 2023 Genesis Electrified G80’s Seat Belt Pretensioner. Recall 011G Remedy is Available This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What will Genesis do? Genesis takes our customers’ safety as our highest priority. We want to notify you that our records indicate that this recall has not been completed on your vehicle. Your Genesis retailer will install front seat belt pretensioner anti- separation protection caps for your vehicle. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Genesis retailer as soon as possible to complete the remedy procedure. You may also arrange for a complimentary Service Courtesy vehicle using Service Valet should you require alternate transportation during the service period. What is the problem? The front seat belt pretensioners may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. Additional Information For more information about this critical recall including affected vehicles or frequently asked questions, you may view the official Genesis campaign page or visit the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Genesis Customer Assistance Center or by calling Genesis Motors America at 1-844-340-9741. NHTSA.GOV GENESIS.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Genesis Motor America, LLC. Genesis is a registered trademark of Genesis Motor Company. Genesis model names are registered trademarks of Genesis Motor America. All rights reserved. ©2023 Genesis Motor America.

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Web version #FIRST_NAME, A Safety Recall has been issued on your 2023 Genesis Electrified G80’s Seat Belt Pretensioner. Recall 011G Remedy is Available This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What will Genesis do? Genesis takes our customers’ safety as our highest priority. We want to notify you that our records indicate that this recall has not been completed on your vehicle. Your Genesis retailer will install front seat belt pretensioner anti- separation protection caps for your vehicle. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Genesis retailer as soon as possible to complete the remedy procedure. You may also arrange for a complimentary Service Courtesy vehicle using Service Valet should you require alternate transportation during the service period. What is the problem? The front seat belt pretensioners may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. Additional Information For more information about this critical recall including affected vehicles or frequently asked questions, you may view the official Genesis campaign page or visit the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Genesis Customer Assistance Center or by calling Genesis Motors America at 1-844-340-9741. NHTSA.GOV GENESIS.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Genesis Motor America, LLC. Genesis is a registered trademark of Genesis Motor Company. Genesis model names are registered trademarks of Genesis Motor America. All rights reserved. ©2023 Genesis Motor America.

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Web version #FIRST_NAME, A Safety Recall has been issued on your 2019 Genesis G70’s Trunk Latch Assembly. Recall 010G Remedy is Available This notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What will Genesis do? Genesis takes our customers’ safety as our highest priority. We want to notify you that our records indicate that this recall has not been completed on your vehicle. Your Genesis retailer will inspect the trunk latch and replace the trunk latch base, if necessary. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Genesis retailer as soon as possible to complete the remedy procedure. You may also arrange for a complimentary Service Courtesy vehicle using Service Valet should you require alternate transportation during the service period. What is the problem? The trunk latch may become damaged and disable the emergency trunk release. A person inside the trunk latch compartment may become trapped, which could increase their risk of injury. Additional Information For more information about this critical recall including affected vehicles or frequently asked questions, you may view the official Genesis campaign page or visit the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Genesis Customer Assistance Center or by calling Genesis Motors America at 1-844-340-9741. NHTSA.GOV GENESIS.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Genesis Motor America, LLC. Genesis is a registered trademark of Genesis Motor Company. Genesis model names are registered trademarks of Genesis Motor America. All rights reserved. ©2023 Genesis Motor America.

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Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair RECALL 22-01-087G NOVEMBER, 2022 G80 EV (RG3 EV) FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 011G) Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps. Applicable Vehicles: Certain 2023MY G80 EV (RG3 EV) vehicles produced between February 23, 2022 to August 13, 2022. This TSB includes STUI pictures as a requirement. The STUI pictures require the VIN and date of the repair to be clearly visible. Please include the last 6 digits of the VIN and date of the repair on a piece of paper next to the seat belt pretensioner caps installed. Ensure the captured pictures are completed according to the steps in the TSB. All submitted claims without associated STUI pictures that do not capture the VIN, repair date, and the seat belt pretensioner caps installed are subject to debit. In addition, any claims found to have illegible, incomplete, missing, or incorrect pictures are subject to debit. STUI Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work. As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. Access the “Vehicle Information” screen via WEBDCS to identify open recalls.  IMPORTANT TSB #: 22-01-087G Page 2 of 11 SUBJECT: Parts Information: Kit CAP A (1EA) CAP B (1EA) BOLTS (5EA) Order quantity of 2, two bolts will be extra. 888HC-AACAPQQH Warranty Information: G80 EV (RG3 EV) 21D148R2 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) 0.7 M/H 888HC- AACAPQQH I14 ZZ3 NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The labor op includes the time to mark all 4 bolts with paint and to take STUI pictures of the pretensioners with the caps installed. NOTE 4: All claims must have STUI pictures uploaded. Claims with illegible, incomplete, missing, or incorrect STUI pictures are subject to debit. Refer to the QR code or link below for guided video information: Genesis Service Learning – Recall 011G Service Procedure TSB #: 22-01-087G Page 3 of 11 SUBJECT: SERVICE PROCEDURE (SAME FOR DRIVER SIDE AS PASSENGER SIDE): ■ FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION 1. If applicable, record the customer’s radio preset stations for AM / FM / SXM. Move the front/rear switch (A) seat of the seat as far forward as possible. Press the seat back switch (B) to move as far forward as possible. Turn off the ignition key of the vehicle. 2. Disconnect the negative ( – ) battery terminal. Negative Battery Terminal Tightening Torque: 7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft) CAUTION ! TSB #: 22-01-087G Page 4 of 11 SUBJECT: 3. Partially remove the front door body side weather strip (C). 4. Remove the front door scuff trim (D) using the trim tool. Be careful not to damage trims and panels. CAUTION ! TSB #: 22-01-087G Page 5 of 11 SUBJECT: 5. Partially remove the rear door body side weather strip (E). 6. Remove the rear door scuff (F) using the trim tool. Take care not to damage the pretensioner when removing or installing the seat belt. CAUTION ! TSB #: 22-01-087G Page 6 of 11 SUBJECT: 7. Remove the center pillar lower trim (G) with care to not damage the fasteners. 8. Press the lock pin (H) to disconnect the front seat belt pretensioner connector (I). Disconnect the PSB (Pre-Safe Seat Belt) Connector (J). Refer to the shop manual. – Interior trim > Center pillar trim NOTICE TSB #: 22-01-087G Page 7 of 11 SUBJECT: 9. Loosen the mounting bolts (K & L) and remove the front seat belt pretensioner. Tightening Torque: bolt (J) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (K) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION ! TSB #: 22-01-087G Page 8 of 11 SUBJECT: 10. Install Cap A (M). Check if the installation direction of the cap matches the figure. CAUTION ! TSB #: 22-01-087G Page 9 of 11 SUBJECT: 11. Install Cap B (N). 12. Tighten the cap top bolts (O). 13. Tighten the cap bottom bolts (P). Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb-ft) NOTICE Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb-ft) When mounting the bolts, hold the bottom of the cap by hand and secure it. NOTICE TSB #: 22-01-087G Page 10 of 11 SUBJECT: 14. Mark all 4 bolts with paint after installing. 15. Torque the seat belt pretensioner mounting bolts (Q & R) to specifications. Using STUI, please take photos of the completed pretensioner assembly with the caps installed. Within the picture, include a piece of paper with the last 6 digits of the VIN, date of the repair, and Driver (LH) side or Passenger (RH) side. Upload the photos to STUI with the caps installed. STUI Tightening Torque: bolt (I) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (J) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION ! TSB #: 22-01-087G Page 11 of 11 SUBJECT: 15. Install seat belt pretensioner in the reverse order of removal. 16. Repeat procedure steps 3-15 on the passenger’s side. Reprogram the customer’s preset radio stations if needed. – When the ignition switch is turned on after installing the pretensioners, check that the warning light is turned on and then off for about 6 seconds. – Install the connectors securely. NOTICE

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NHTSA Recall Number: 22V-816 Genesis Motor America Recall Number: 011G This notice applies to your Genesis vehicle, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Genesis has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year Electrified G80 vehicles. Genesis is initiating a safety recall to repair a condition involving the front seat belt pretensioners in these vehicles in the U.S. Your vehicle, with the VIN shown above is among the impacted vehicles. What is the problem? The front seat belt pretensioners may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What will Genesis do? Your Genesis retailer will install front seat belt pretensioner anti-separation protection caps. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Genesis retailer to schedule the recall repair as soon as possible. The actual time required to perform the repair is less than one hour; however, your vehicle may be needed longer. To locate your nearest Genesis dealer, please have your zip code ready and visit: www.Genesis.com/us/en/genesis-retailer-location.html or scan this QR code with your smartphone camera for quick access. We recommend scheduling a service appointment to minimize inconvenience. You may also arrange in advance for a Service Courtesy vehicle using Service Valet should you require alternate transportation during the service period. Additional information If you have any questions or require further assistance, you may contact the Genesis Customer Care Center at 1-844-340-9741. If you are not satisfied that we have remedied this situation without charge, and within a reasonable amount of time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590, or call their toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov. We urge your prompt attention to this important safety matter and sincerely regret any inconvenience this condition may have caused you. Genesis Motor America, LLC This is an Important Safety Recall.  Failure to complete this recall repair could lead to abnormal seat belt pretensioner deployment in a crash, which could result in injury to vehicle occupants.  This repair will be performed at NO CHARGE to you.  Please contact your nearest Genesis retailer to schedule the repair as soon as possible.  Genesis Customer Care can help with any questions or concerns: 1-844-340-9741 or www.genesis.com/us/recall Genesis Motor America, LLC P.O. Box 20850 Fountain Vall ey, CA 92728 I MPORT recALL 2023 Genesis Electrified G80 Seat Belt Pretensioner 185PRESORTEDFIRST-CLASS MAILU.S. POSTAGEPAIDHYUNDAISAFETY RECALL NOTICE2021 G80, 2021 GV70 SEAT BELT PRETENSIONERGENESIS MOTOR AMERICA, LLCP.O. BOx 2704HUNTINGTON BEACH, CA 92647 Genesis Motor America, LLC P.O. Box 20850 Fountain Vall ey, CA 92728 If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days. Reimbursement notification If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information by calling 1-844-340-9471 or by visiting: https://owners.genesis.com/us/en/contactus/campaign.html No longer own this vehicle? Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.genesis.com/us/en/contactus/update-vehicle-ownership.html Quick access QR codes You can easily connect to the webpage of your choice by using your smartphone camera app or QR code reader app. Open your smart phone camera app, hold your device over one of the QR codes below and tap the notification link to proceed. Genesis Dealer Locater Reimbursement Owner Change

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Recall 011G: FRONT SEAT BELT PRETENSIONER – Remedy Available – Retailer Best Practice November 18, 2022 Updates to this Document Date • Remedy Available (TSB 22-01-087G) 11/18/2022 A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at retailers. Recall Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Applicable Vehicles: • Certain 2023MY Genesis G80 (RG3 EV) Electrified vehicles produced between 02/23/2021 through 08/13/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. • For this recall, please note that there are new vehicles currently in dealer stock. Remedy Information: Install front seat belt pretensioner anti-separation protection caps. • Estimated Repair Time: 0.7M/H • Recommended Technician Training Level: Certified Genesis Service Technician o With one (1) or more years of experience repairing Genesis vehicles • A QR code & link to a video in the TSB bulletin visually illustrates the repair installing the caps. It will be found on the TSB bulletin 22-01-087G or latest version on Hyundaidealer.com. Recommended Alternative Transportation: Retailer should offer service valet to all customers and if the customer does not feel safe operating their vehicle until the remedy has been performed. Service Valet is available to the original owner for 3/36. Customer Talk Tracks “During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle does have an open recall and a remedy is now available. The recall states that in the event of a crash, an abnormal deployment of the pyrotechnic pretensioner could cause metal fragments to enter the vehicle occupant compartment, resulting in potential injury to vehicle occupants. Do you have time for us to address this during your visit today? Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are protection caps in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair and set the expectation for a status update? □ Yes □ No Did you offer the customer Alternative Transportation? □ Yes □ No Repair: Were STUI pictures taken of the installed caps on the driver & passenger sides with the last 6 digits of the VIN and date of repair per TSB 22-01-087G? □ Yes □ No Repair: Is the technician certified (or above) that has one (1) or more years of experience repairing Genesis vehicles? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No Parts Information: This part is under no restriction. Warranty Information: NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The labor op includes the time to mark all 4 screws with paint and to take STUI pictures of the pretensioners with the caps installed. NOTE 4: All claims must have STUI pictures uploaded. Claims with illegible, incomplete, missing, or incorrect STUI pictures are subject to debit. STUI Picture Requirement: Ensure STUI photos of the installed protection with the last 6 digits of the VIN and the date of repair is included & uploaded. Refer to TSB 22-01-087G. STUI pictures that do not have the last 6 digits of the VIN, date of repair, and installed protection caps are not acceptable. Acceptable STUI photos of the installed protection caps on the driver (LH) & passenger (RH) sides marked with paint: Customer FAQ: Q1: What is the issue? A1: The front driver’s and/or passenger-side seat belt pretensioners in the subject vehicles were installed containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity. Q2: What are the affected vehicles? A2: Certain 2023 model year Genesis G80 Electrified vehicles produced on 2/23/2022 through 8/13/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. Q3: What is the safety concern? A3: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Q4: Have there been any accidents or injuries? A4: As of the date of this filing (10/31/22), Hyundai/Genesis is not aware of any abnormal pretensioner deployment incidents on G80 EV vehicles, including fatalities, injuries, crashes and fires globally. Q5: Stop Sale? A5: Dealer: A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at retailers. The stop sale commenced with the filing of the 573 to NHTSA. Port: A “hold” has been issued for all vehicles located at ports. Q6: What will be done during the recall service at the retailer? A6: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Genesis retailer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Genesis’s New Vehicle Limited Warranty. Genesis will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24,2022. Q7: When will owners be notified? A7: Owners will be notified via mail beginning in late December 2022 or sooner. Contact Reference: Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Genesis customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELP Line Warranty Prior Approval (PA) Center Service Lane Technology (SLT) Xtime / AutoLoop / CDK Customer Support Genesis Customer Care Genesis Recall /Campaign Website Genesis Roadside Assistance 1-844-436-6455 www.GenesisDealerUSA.com Parts > Mobis Parts Portal 1‐800‐325‐6604 1‐877‐446‐2922 [email protected] 1‐844-371-3808 [email protected] [email protected] / 1-866-984- 6355 [email protected] / 1-877-850- 2010 Contact Information 1‐844‐340‐9741 customercare@genesismotorsu sa.com www.genesis.com/us/recall 1-844-340-9742 Parts ordering hotline for retailers Vehicle Technical Support for Genesis Warranty Claim questions for Genesis Retailers Warranty Prior Approval (PA) Center for Genesis Retailers Assistance with SLT Appointment: • Appointment / Shop Capacity Management / CampaignIntegration / Operation Codes Description For Genesis Customer Care, Connected Services and Roadside Assistance Updated information for customers related to recall and service campaigns Genesis Roadside Assistance Key Reference Information Name Source Campaign Central Service Valet Appointment Scheduling Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Courtesy Vehicle (CVP) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall /Campaign Website NHTSA Website Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.GenesisdealerUSA.com > Resources > Document Library > Services > Service Valet > Xtime Service Valet Settings Guide 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK As applicable; www.GenesisdealerUSA.com > Resources > Documents Library > Parts > Campaign Parts Management www.GenesisdealerUSA.com > Service tab > CVP Fleet Management www.GenesisdealerUSA.com > Service tab > Tech Info A listing of vehicles is located on WEBDCS> SERVICE tab> select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.genesis.com/us/recall www.safercar.gov Appendix History Date • Remedy Available (TSB 22-01-087G) • Remedy Not Available 11/18/2022

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-816 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : DEC 08, 2022 NHTSA Recall No. : 22V-816 Manufacturer Recall No. : 238/011G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 14,933 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Genesis G80 Electric Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 223 model year 2023 Genesis G80 Electric vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : FEB 23, 2022 – AUG 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Hyundai Santa Fe Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 10,626 model year 2021-2022 Hyundai Santa Fe Hybrid vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : DEC 18, 2020 – JUL 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-816 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2023 Hyundai Santa Fe Plug-In Hybrid Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 4,084 model year 2022-2023 Hyundai Santa Fe Plug- In Hybrid vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : MAY 13, 2021 – JUL 21, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to overpressurization of the pretensioner pipe. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe in certain crashes. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s side Component Part Number : 888A0-JI500 & 88810-CL000 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for passenger’s side Component Part Number : 888B0-JI500 & 88820-CL000 Part 573 Safety Recall Report 22V-816 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30, Seongsan-Gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested amended chronology. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator and pretensioner pipe during deployment. Identify How/When Recall Condition was Corrected in Production : G80 EV vehicles and Santa Fe HEV/PHEV vehicles are equipped with a vent valve in the pretensioner pipe beginning August 5, 2022, and June 7, 2022, respectively. Recall Schedule : Description of Recall Schedule : Dealers and owners will be mailed in accordance with the listed dates in this section. Planned Dealer Notification Date : DEC 30, 2022 – DEC 30, 2022 Planned Owner Notification Date : DEC 30, 2022 – DEC 30, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-816 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : OCT 31, 2022 NHTSA Recall No. : 22V-816 Manufacturer Recall No. : 238/011G Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 14,928 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Genesis G80 Electric Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 218 model year 2023 Genesis G80 Electric vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : FEB 23, 2022 – AUG 13, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Hyundai Santa Fe Hybrid Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 10,626 model year 2021-2022 Hyundai Santa Fe Hybrid vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : DEC 18, 2020 – JUL 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-816 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2023 Hyundai Santa Fe Plug-In Hybrid Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 4,084 model year 2022-2023 Hyundai Santa Fe Plug- In Hybrid vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. Production Dates : MAY 13, 2021 – JUL 21, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to overpressurization of the pretensioner pipe. The potential for this condition is dependent on vehicle characteristics, pretensioner load limiter specification, airbag control unit logic, crash duration and severity. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe in certain crashes. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s side Component Part Number : 888A0-JI500 & 88810-CL000 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for passenger’s side Component Part Number : 888B0-JI500 & 88820-CL000 Part 573 Safety Recall Report 22V-816 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30, Seongsan-Gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator and pretensioner pipe during deployment. Identify How/When Recall Condition was Corrected in Production : G80 EV vehicles and Santa Fe HEV/PHEV vehicles are equipped with a vent valve in the pretensioner pipe beginning August 5, 2022, and June 7, 2022, respectively. Recall Schedule : Description of Recall Schedule : Dealers and owners will be mailed in accordance with the listed dates in this section. Planned Dealer Notification Date : DEC 30, 2022 – DEC 30, 2022 Planned Owner Notification Date : DEC 30, 2022 – DEC 30, 2022 * NR – Not Reported

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