May 19, 2022 NHTSA CAMPAIGN NUMBER: 22V354000
Seat Belt Pretensioners May Explode
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
NHTSA Campaign Number: 22V354
Manufacturer Hyundai
Motor America
Components SEAT BELTS
Potential Number of Units Affected 239,000
Summary
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Accent, 2021-2023 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Remedy
Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
Important Notice regarding Related Recalls 211/219/220/223:
For 219/220/223: Recall 229 supersedes various related recalls as outlined below and some recalls will be deactivated. Any repairs performed in accordance with the respective TSBs must have a repair order (RO) open date on or prior to 06/15/2022. Labor operation codes applicable to superseded recalls and vehicle models were deactivated and related claims were to be submitted by 06/30/2022.
For 211: Recall 231 supersedes recall 211 for the Venue (QX) as outlined below and will be deactivated. Any repairs performed in accordance with the respective 211 TSBs must have a repair order (RO) open date prior to 07/15/2022. Labor operation codes applicable to superseded recalls and vehicle models will be deactivated and related claims must be submitted by 07/30/2022.
The vehicles associated with the recalls above have also be deactivated on the “Vehicle Information Screen” on WEBDCS..
| Recall # | Applicable Vehicles Prior to 6/16/2022 | Applicable Vehicles 6/16/2022-07/14/2022 | Applicable Vehicles 07/15/2022 Going Forward |
| 211 | 2021MY Elantra (CN7)
2021MY Elantra Hybrid (CN7 HEV) 2021MY Venue (QX) | 2021MY Venue (QX) Only | N/A – Deactivated |
| 219 | 2020-21MY Accent (HC) | N/A – Deactivated | N/A – Deactivated |
| 220
(Remedy Not Launched) | 2022MY Elantra Hybrid (CN7 HEV)
2022MY Elantra (CN7) | N/A – Deactivated | N/A – Deactivated |
| 223
(Remedy Not Launched) | 2020MY Accent (HC)
2021-22MY Elantra (CN7) | N/A – Deactivated | N/A – Deactivated |
Description of Campaign 229:
The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach the from the assembly. An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.
Affected Vehicles:
- Certain 2021-22MY Elantra (CN7/CN7a) vehicles produced from 09/12/2020 – 05/12/2022 by Hyundai Motor Company (“HMC”) and Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S.
- Certain 2022MY Elantra N (CN7 N) produced from 09/15/2021 – 04/25/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S
- Certain 2021-22MY Elantra Hybrid (CN7 HEV) vehicles produced from 12/15/2020 – 04/29/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S.
- Certain 2020-22MY Accent (HC) vehicles produced from 05/30/2019 – 05/17/2022 by Kia Motors Mexico (“KMX”) for sale in the U.S.
- To check vehicle specific recall applicability, access the “Vehicle Information Screen (VIS)” via WebDCS.
- As of 06/15/2022, please note that there are new vehicles currently in dealer stock.
Remedy Information:
Install front seat belt pretensioner anti-separation protection caps.
- Estimated Repair Time: 5 M/H for LH Only or 0.7M/H for LH & RH
- Recommended Technician Training Level: Certified with completion of the Technician Orientation virtual instructor led training or equivalent
Recommended Alternative Transportation: It is recommended that Service Rental Cars (SRCs) are made available for customers during the visit if recall is performed with other repairs.
Customer FAQs:
Q1: What is the issue?
A1: The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally during a crash.
Q2: What is the safety concern?
A2: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants.
Q3: Have there been any accidents or injuries?
A3: As of date of filing on 05/18/22, Hyundai is only aware of three crash events resulting in injuries (two incidents in U.S. and one in Singapore).
Q4: What will be done during this recall service at the dealer?
A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the pretensioner protection cap(s) installed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty.
Q5: What if the owner incurred out-of-pocket expenses for obtaining a remedy for the recall condition?
A5: Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.
Q6: Will this recall supersede previous recalls 211, 219, 220, and 223 for the seat belt pretensioner?
A6: Yes, Recall 229 supersedes the previous recalls 219, 220, and 223. Recall 211 has also been closed with the launch of Recall 231; Recall 211 was previously closed for the Elantra and Elantra Hybrid associated with 229.
Q7: My vehicle had the recall procedure completed for Recall 211, 219, 220, or 223. Does it still need to be repaired under Recall 229?
A7: Yes, Recall 229 still needs to be performed on the vehicle.
22-01-055H
June 2022
FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229)
IMPORTANT
**DEALER STOCK & RETAIL VEHICLESVEHICLES**
Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work.
As required by federal law, dealer dealers must not deliver new vehicle vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps.
Applicable Vehicles:
- Certain 2021-22MY Elantra (CN7/CN7a) produced from 09/12/2020 – 05/12/2022
- Certain 2022MY Elantra N (CN7 N) produced from 09/15/2021 – 04/25/2022
- Certain 2021-22MY Elantra Hybrid (CN7 HEV) produced from 12/15/2020 – 04/29/2022
- Certain 2020-22MY Accent (HC) produced from 05/30/2019 – 05/17/2022
| MODEL | PART NUMBER | REMARKS | |||||||||
| Elantra (CN7/CN7a),
Elantra Hybrid (CN7HEV) | 88810-AACAPQQH | LH (SWLL) / RH (STD) | |||||||||
| Cap: SWLL,A (1) | Cap: SWLL,B (1) | Cap: STD,A (1) | Cap: STD,B (1) | Screw (9) | Pad (1) | ||||||
| Elantra N (CN7 N) | 888N0-AACAPQQH | LH/RH (SWLL) | |||||||||
| Cap: SWLL,A (2) | Cap: SWLL,B (2) | Screw (9) | Pad (2) | ||||||||
| Accent (HC) | 88820-AACAPQQH | Use applicable op code in the WEBDCS ‘Vehicle Information Screen (VIS)’ to reference installation of either LH or both sides (LH/RH). See example below. | |||||||||
| Cap: STD,A (2) | Cap: STD,B (2) | Screw (9) | |||||||||
| 888HC-AACAPQQH | |||||||||||
| Cap: STD,A (1) | Cap: STD,B (1) | Screw (5) | |||||||||
Refer to the QR code or link below for guided video information:
Hyundai Service Learning – Recall 229 Service Procedure
NOTICE
The replacement procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt pretensioner procedure is similar Please note the application of SWLL (Switchable Load Limiter) and STD ( Standard Type Cap.
*SWLL Type Replacement starts on page 5 of TSB
*STD Type Replacement starts on page 10 of TSB
How to classify the cap (A/B) by type:
See TSB PDF bellow…
Service Procedure:
FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (SWLL TYPE)
1. If applicable, record the customer’s radio preset stations for AM / FM / SXM.
2. Disconnect the negative ( – ) battery terminal.
CAUTION
Negative Battery Terminal Tightening Torque:
7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft)
3. Remove the center pillar lower trim.
NOTICE
Refer to the shop manual.
– Interior trim > Center pillar trim
CAUTION
Take care not to damage the pretensioner when removing or installing the seat belt.
4. Loosen the mounting bolts (A & B).
CAUTION
Tightening Torque: bolt (A)
7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft)
Tightening Torque: bolt (B)
39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft)
5. Remove the connector (C) and then disconnect the front seat pretensioner (D). Move the pretensioner to install caps and screws.
CAUTION
Be careful not to twist the seat belt.
6. Attach the pad.
7. Install Cap A (E).
CAUTION
Check if the installation direction of the cap matches the figure.
8. Install Cap B (F).
9. Mount the cap top screws (G).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
When mounting the screws, hold the bottom of the cap by hand and secure it.
10. Mount the cap bottom screws (H).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
11. Mark all 4 screws with paint after installing screws. Using STUI, please take a photo of the completed pretensioner assembly with the caps installed. Within the picture, include a piece of paper with the last 6 digits of the VIN # or the RO, LH or RH side, and date of repair.
12. Torque the seat belt pretensioner mounting bolts (I) and (J) to specifications.
CAUTION
Tightening Torque: bolt (I)
7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft)
Tightening Torque: bolt (J)
39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft)
13. Install seat belt pretensioner in the reverse order of removal.
NOTICE
– When the ignition switch is turned on after installing the pretensioner , check that the warning light is turned on and off for about 6 seconds.
– Install the connectors securely.
FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (STD TYPE)
1. If applicable, record the customer’s radio preset stations for AM / FM / SXM.
2. Disconnect the negative ( – ) battery terminal.
CAUTION
Negative Battery Terminal Tightening Torque:
7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft)
3. Remove the center pillar lower trim.
NOTICE
Refer to the shop manual.
– Interior trim > Center pillar trim
CAUTION
Take care not to damage the pretensioner when removing or installing the seat belt.
4. Loosen the mounting bolts (A & B).
5. Disconnect the connector (C) and then disconnect the front seat pretensioner (D). Move the pretensioner to install caps and screws.
CAUTION
Be careful not to twist the seat belt.
6. Install Cap A (E).
CAUTION
Check if the installation direction of the cap matches the figure.
7. Install Cap B (F).
8. Mount the cap top screws (G).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
When mounting the screws, hold the bottom of the cap by hand and secure it.
9. Mount the cap bottom screws (H).
NOTICE
Tightening Torque:
2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb ft)
10. Mark all 4 screws with paint after installing screws. Using STUI, please take a photo of the completed pretensioner assembly with the caps installed. Within the picture, include a piece of paper with the last 6 digits of the VIN # or the RO, LH or RH side, and date of repair.
11. Torque the seat belt pretensioner mounting bolts (I) and (J) to specifications.
CAUTION
Tightening Torque: bolt (I)
7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft)
Tightening Torque: bolt (J)
39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft)
12. Install seat belt pretensioner in the reverse order of removal.
NOTICE
– When the ignition switch is turned on after installing the pretensioner , check that the warning light is turned on and off for about 6 seconds.
– Install the connectors securely.
RECALL 229 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION – AMENDED 7-01-2022
❖September – October 2021
On September 15, 2021, NHTSA’s ODI informed HMA’s NASO of a crash incident involving a model year 2021 Hyundai Elantra vehicle where the driver-side seat belt pretensioner allegedly deployed abnormally causing metal fragments to enter the rear cabin and resulting in injury to an occupant’s leg. NHTSA was notified of the incident by a law firm representing the operator of the incident vehicle. The law firm also notified HMA’s external counsel on the same day, who then alerted HMA’s Legal department of the incident.
In subsequent discussions with the agency following the initial notice, ODI requested Hyundai’s assessment of the incident under cover of SGO 2015-01, a standing general order involving abnormal deployments of frontal airbag inflators manufactured by ARC. On September 22, 2021, in accordance with requirements set forth in SGO 2015-01, HMA submitted its first report notifying ODI of its receipt of the 2021 Elantra incident.
On September 30, 2021, NASO provided an update on its investigation of the 2021 Elantra incident.
NASO informed ODI of plans to inspect the incident vehicle on October 8, 2021. NASO also informed ODI that it would be targeting seat belt pretensioners produced in the same production lot as the incident pretensioner for further study into root cause and manufacturing/design defect identification.
On October 6, 2021, NASO convened its North American Safety Decision Authority (“NASDA”). Although the cause of the abnormal deployment is unknown, NASO decided to conduct a safety recall of vehicles equipped with pretensioners produced within the same production lot to conduct a detailed part return analysis.
❖December 2021
Hyundai actively continued its investigation to determine if a specific root cause and defect trend exists. On December 3, 2021, HMC notified NASO of a second incident occurring on a 2020 model year Hyundai Accent vehicle in Puerto Rico. According to supplier information, the incident pretensioner was produced thirteen months prior to the suspect production lot initially identified in Recall 211. In accordance with requirements set forth in SGO 2015-01, HMA submitted a report notifying ODI of the new incident on December 10, 2021.
Based on this information, on December 10, 2021, NASO re-convened its NASDA and decided to expand Recall 211 to include 2020-2021 model year Hyundai Accent vehicles equipped with pretensioners from the earlier suspect production lot. Hyundai will continue to actively investigate this condition and conduct detailed part return analysis on both suspect production lots to determine if a specific root cause and defect trend exists.
❖February 2022
On February 7, 2022, NHTSA’s ODI met with NASO to discuss tentative plans to require all manufacturers to submit new recall filings when expanding the vehicle scope of an existing recall that has been filed and posted to NHTSA’s recall website. ODI requested NASO to file a new recall for the 2020-2021 model year Hyundai Accent vehicles previously specified in Hyundai’s amendment of Recall 211 filed December 17, 2021. In an effort to enhance customer notifications and comply with ODI’s request, on February 8, 2022, NASO re-convened its NASDA and decided to conduct a new recall of 2020-2021 model year Hyundai Accent vehicles in the U.S. for the same defect specified in Recall 211.
On February 15, 2022, HMC notified NASO of a new incident involving a 2022 model year Hyundai Elantra vehicle in Singapore where the front left-side seat belt pretensioner deployed abnormally causing injuries to a rear passenger. The incident part was installed on the front left side of the vehicle as the subject vehicle is a right-hand drive vehicle. According to supplier information, the incident pretensioner production lot is different than the lots targeted in Recall 211 and 219. Additionally, the pretensioners from the subject production lot are equipped on the front right side of US specification left-hand-drive vehicles. Based on this information, and in continuation of Hyundai’s investigation into root cause, NASO re-convened its NASDA on February 24, 2022 and decided to conduct a recall of 2022 model year Elantra and 2022 model year Elantra HEV vehicles potentially equipped with pretensioners from the new suspect production lot.
❖March 2022 – May 2022
On March 25, 2022, NASO re-convened its NASDA to proactively increase the number of recovered pretensioners for analysis and identify the root cause. NASDA decided to conduct a new recall of Hyundai Accent and Elantra vehicles containing seat belt pretensioners from certain targeted pretensioner lots produced within approximately one (1) month before/after the identified suspect production lots associated with Recalls 211, 219, and 220, despite not receiving any new reports of occurrences in the U.S.
On March 28, 2022, investigative teams from NASO, HMC, and the supplier inspected the Puerto Rico incident Accent vehicle and found the crash pulse and duration data retrieved from the EDR compared similarly to the Singapore incident Elantra vehicle’s crash data. Based on this information, HMC determined that the pretensioners used in the subject Elantra and Accent vehicles could exhibit unique deployment characteristics when compared to other models using the same pretensioners. The differences are largely attributed to variation in the pretensioner’s load limiter specifications and vehicle-specific air bag control unit (“ACU”) logic, with crash severity/duration also being a contributing factor.
In April 2022, Hyundai retained Exponent, a third-party engineering firm, conduct metallurgical analyses on the connection between the micro gas generator and pretensioner used in the subject Elantra and Accent vehicles and identify potential areas of stress and fracture initiation sites during deployment. On April 20, 2022, NASO provided an update of Hyundai’s investigation to NHTSA’s ODI.
On April 25, 2022, HMC informed NASO of recent testing by design affiliates and the supplier that were successful in replicating the abnormal deployment condition in the subject Elantra and Accent vehicles. HMC also informed NASO of a potential remedy which would secure the micro gas generator connection with a cap and eliminate stress sites that could potentially increase the risk of an abnormal deployment. In subsequent testing, Exponent was able confirm the effectiveness of the cap in mitigating this risk. Exponent communicated the results to NASO on May 6, 2022.
On May 12, 2022, NASO met with NHTSA’s VRTC and Exponent to discuss the results of Exponent’s testing and analyses.
Based on the recent findings, NASO convened its NASDA on May 11, 2022, and decided to conduct a recall of all Elantra and Accent vehicles equipped with the subject pretensioner, including those already involved in Recalls 211, 219, 220, and 223, to receive the remedy cap. Hyundai is still actively investigating the remaining Hyundai Venue and Genesis GV70/GV80 vehicles involved in Recall 211.
❖June – July 2022
On July 1, 2022, NASO is amending the previous recall report with a finalized VIN population. Model year 2019 Accent vehicles have been removed based on a final review of pretensioner manufacturing records confirming that these vehicles do not use the subject pretensioner. Model year 2023 Elantra vehicles have been removed based on confirmation that these vehicles were repaired prior to wholesale. Additionally, NASO is providing updated information regarding root cause based on Hyundai’s investigation into the pretensioners. Hyundai found that the overpressurization of the pretensioner pipe leading to MGG separation is made possible by a combination of factors including occupant loading of the seat belt, vehicle-specific load limiter specifications, ACU logic, and vehicle crash severity/duration.
As of the date of this filing, Hyundai is only aware of the three crash events resulting in injuries described above (two incidents in the U.S. and one in Singapore).
9 Affected Products
Vehicles
19 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-22V354-9112.PDF 215.032KB
Attachment A – Chronology
RMISC-22V354-7726.pdf 112.199KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V354-6997.pdf 248.465KB
Amended Chronology Report
RMISC-22V354-9841.pdf 121.944KB
Recall 573 Report – July 2, 2022
RCLRPT-22V354-9759.PDF 215.028KB
Remedy Instructions and TSB
RCRIT-22V354-9132.pdf 1153.241KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V354-0247.pdf 499.517KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V354-2112.pdf 327.808KB
Manufacturer Notices(to Dealers,etc)
RCMN-22V354-4526.pdf 504.994KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V354-9651.pdf 227.002KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-22V354-1610.pdf 327.808KB
Recall Quarterly Report #1, 2022-3
RCLQRT-22V354-6070.PDF 211.139KB
ISSUED Owner Notification Letter(Part 577)
RCONL-22V354-1959.pdf 228.509KB
ISSUED Renotification Notice
RCRN-22V354-8580.pdf 136.691KB
Recall Quarterly Report #2, 2022-4
RCLQRT-22V354-9363.PDF 211.26KB
ISSUED Renotification Notice
RCRN-22V354-4146.pdf 193.678KB
ISSUED Renotification Notice
RCRN-22V354-6064.pdf 195.078KB
ISSUED Renotification Notice
RCRN-22V354-1694.pdf 182.399KB
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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 – 2022 Accent, 2021 – 2022 Elantra, 2021 – 2022 Elantra HEV vehicles. Your vehicle, with the VIN shown above, is among the impacted vehicles. Hyundai is initiating a safety recall to repair a condition involving the front seat belt pretensioner in the U.S. and Canada. The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently preparing to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available. What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. What should you do in the interim? We appreciate your patience. Hyundai is currently preparing to implement the recall remedy. You will receive a second notification letter when the remedy is available. For updated information regarding this recall, please visit: www.HyundaiUSA.com/Campaign229 If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer and/or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2020 – 2022 Accent, 2021 – 2022 Elantra, 2021 – 2022 Elantra HEV Seat Belt Pretensioner This is an important Safety Recall. • We are currently preparing the remedy. We will notify you when the remedy is ready. • Owners are strongly recommended to park vehicles outside and away from structures. • For updated information, you can visit: www.HyundaiUSA.com/Campaign229 Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-354 Hyundai Recall Number: 229
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RECALL 229 EMAIL NOTICE <8) HYUnDRI ##customer~first~name##, A Safety Recall has been issued on your ##model_year## ##model_ short_ name##’s Seat Belt Pretensioner. Recall 229 Remedy Available. This notice applies to your vehicle, with the VIN: ##VIN## ——- What will Hyundai do? Your Hyundai dealer will install front seat belt pretensioner antiseparation protection caps_ This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please schedule an appointment with a Hyundai dealer as soon as possible to complete the remedy procedure. ( Schedule appointment ) What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretens1oner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. All veh,cles ,n the population were also involved ,n Recalls 211, 219, 220, or 223 Vehicles that have had remedy repairs under the previous recalls will need to have the new remedy completed 0 For more Information: If you’d like more mformat1on on the details of this critical recall including affected vehicles or frequently asked questions, you may view our omcial Recall site hem. or visit the NHTSA website at ohts.a.g~ <8) HYUnDRI NHTSA GOV HYUNOAIUSACOM PRIVACY 0 F~r more information: If you’d like more information on the details of this crit ical recall including affected vehicles or frequently asked questions, you may view our official Recall site ~ or visit the NHTSA website at lllllag~. <8) HYUnDRI NHTSA GOV HYUNDAIUSA COM PRIVACY O G, 0 0 You are receiving this notice because our records indicate that you own or lease the vehide identified by the VIN on this notice This is an outbound email only Please do not reply lo this email This message was transmitted by Hyundai Motor America Hyundai is a registered tJademark of Hyundai Motor Company Hyundai model names are registered trademarks of Hyundai Motor America All rights reserved C,2022 Hyundai Motor America ************************************************************************************************************** Web version #FIRST NAME, A Safety Recall has been issued on your #Model_Year Hyundai #Model’sSeat Belt Pretensioner.Recall 229 Remedy is AvailableThis notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What Should You Do? Hyundai would like to notify you that there is a critical safety recall onyour vehicle that has not been completed . We have prepared the remedy repair for your vehicle, which will beperformed by your Hyundai dealer at NO CHARGE . To ensure your safety and the quality of your vehicle, please schedule anappointment with a Hyundai dealer as soon as possible to complete theremedy procedure. Additional Information NHTSA.GOV HYUNDAIUSA.COM PRIVACY Learn more about the safety concern, remedy repair, and what Hyundai will do for you by visiting our official site or the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: MU118830 You are receiving this notice because our records indicate that you own orlease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai modelnames are registered trademarks of Hyundai Motor America. All rights reserved.©2023 Hyundai Motor America. ************************************************************************************************************** Web version #FIRST_NAME, A Safety Recall has been issued on your #MY Hyundai #MODEL’s Seat Belt Pretensioner.Recall 229 Remedy is AvailableThis notice applies to your vehicle, VIN: XXXXXXXXXXXXXXXXX What Should You Do? Hyundai would like to notify you that there is a critical safety recall onyour vehicle that has not been completed . We have prepared the remedy repair for your vehicle, which will beperformed by your Hyundai dealer at NO CHARGE . To ensure your safety and the quality of your vehicle, please schedule anappointment with a Hyundai dealer as soon as possible to complete theremedy procedure. Additional Information NHTSA.GOV HYUNDAIUSA.COM PRIVACY You are receiving this notice because our records indicate that you own orlease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai modelnames are registered trademarks of Hyundai Motor America. All rights reserved.©2023 Hyundai Motor America. Learn more about the safety concern, remedy repair, and what Hyundai will do for you by visiting our official site or the NHTSA website. If you require further assistance, such as questions on reimbursement or updating vehicle ownership, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: LE096788 ************************************************************************************************************** Circulate To: General Manager, Sales Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP NUMBER RECALL 22-01-055H DATE MODEL(S) June 2022 Elantra (CN7/CN7a), Elantra N (CN7 N), Elantra Hybrid (CN7 HEV), Accent (HC) SUBJECT: FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) Description: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas Generator) to detach from the assembly. This bulletin describes the procedure to install front seat belt pretensioner anti-separation protection caps. STUI This TSB includes STUI picture(s) and/or video(s) as a requirement. STUI picture(s) and/or video(s) requires the VIN be clearly visible. Please include a copy of the RO or last 6 digits of the VIN on paper to clearly illustrate the VIN. Finally, please ensure captured picture(s) and/or video(s) are done according to the steps in this TSB and uploaded to STUI once completed. All claims found that have incomplete or incorrect picture(s)/video(s) are subject to debit. Parts Information: **DEALER STOCK & RETAIL VEHICLESVEHICLES** Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior t to beginning any repair work. As required by federal law, dealer dealers must not deliver new vehicle vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehic les prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. When a vehicle arrives at the Service Department, access Hyundai Motor America’s “Vehicle Information Screen (VIS) VIS)” via WEBDCS to identify open Recalls. IMPORTANT Applicable Vehicles: •Certain 2021-22MY Elantra (CN7/CN7a) produced from 09/12/2020 – 05/12/2022•Certain 2022MY Elantra N (CN7 N) produced from 09/15/2021 – 04/25/2022•Certain 2021-22MY Elantra Hybrid (CN7 HEV) produced from 12/15/2020 – 04/29/2022 • Certain 2020-22MY Accent (HC) produced from 05/30/2019 – 05/17/2022 Important Note: When looking up the vehicle in the “Vehicle Information” screen, please go to the ‘Campaign Not Performed’ section, and view the ‘Campaign Description’ field for the applicable op code for your vehicle. The applicable op code will inform you if the left left-hand (LH) ONLY , or both sides (LH/RH) need to ha ve the protection caps installed. Please see example on page 2. NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 2 of 15 SUBJECT: SUBJECT: PARTS KIT COMPONENTS Cap: SWLL,A (Black) Cap: SWLL,B (Black) Cap: STD,A (Silver) Cap: STD,B (Silver) Screw Pad MODEL PART NUMBER REMARKS Elantra (CN7/CN7a), Elantra Hybrid (CN7HEV) 88810-AACAPQQH LH (SWLL) / RH (STD) Cap: SWLL,A (1) Cap: SWLL,B (1) Cap: STD,A (1) Cap: STD,B (1) Screw (9) Pad (1) Elantra N (CN7 N) 888N0-AACAPQQH LH/RH (SWLL) Cap: SWLL,A (2) Cap: SWLL,B (2) Screw (9) Pad (2) Accent (HC) 88820-AACAPQQH Use applicable op code in the WEBDCS ‘Vehicle Information Screen (VIS)’ to reference installation of either LH or both sides (LH/RH). See example below. Cap: STD,A (2) Cap: STD,B (2) Screw (9) 888HC-AACAPQQH Cap: STD,A (1) Cap: STD,B (1) Screw (5) NOTE 1: One screw is a extra. Please discard if not needed. NOTE 2: SWLL = Switchable Load Limiter and STD = Standard Type Cap. NOTE 3: For all vehicles, you can also see the applicable op code to your specific VIN when accessing the “Vehicle Information Screen (VIS)” in WEBDCS, regarding to which side(s) to replace. Go to the ‘Campaign Not Performed’ section and look in the campaign description field. LH is for left hand ONLY and RH/LH is for both sides. See example below. FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 3 of 15 SUBJECT: SUBJECT: Warranty Information: MODEL OP CODE OPERATION OP TIME CAUSAL PART NATURE CODE CAUSE CODE Accent (HC) 21D074R0 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (ONLY LH) 0.5 M/H 888HC-AACAPQQH I14 ZZ3 Accent (HC) 21D074R1 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) 0.7 M/H 88820-AACAPQQH I14 ZZ3 Elantra (CN7/CN7a) Elantra Hybrid (CN7 HEV) 21D074R2 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) 0.7 M/H 88810-AACAPQQH I14 ZZ3 Elantra N (CN7 N) 21D074R3 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) 0.7 M/H 888N0-AACAPQQH I14 ZZ3 NOTE 1: Submit Claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The labor op times above include the time involved marking all 4 screws with paint and taking a STUI photo of the completed pretensioner with the caps installed. NOTE 4: All claims found must have a STUI picture uploaded. Claims found to not have a STUI picture uploaded with the caps installed or if picture is incomplete, claim will be subject to debit. Refer to the QR code or link below for guided video information: Hyundai Service Learning – Recall 229 Service Procedure *SWLL Type Replacement starts on page 5 of TSB *STD Type Replacement starts on page 10 of TSB The The replacementreplacement procedure below is based on the LH seatbelt pretensioner. Due to symmetry, procedure below is based on the LH seatbelt pretensioner. Due to symmetry, the RH seatbelt pretensioner procedure is the RH seatbelt pretensioner procedure is similarsimilar.. Please note the application of SWLL Please note the application of SWLL (Switchable Load Limiter) (Switchable Load Limiter) and and STD (STD (StandaStandarrdd)) Type Cap.Type Cap. NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 4 of 15 SUBJECT: SUBJECT: How to classify the cap (A/B) by type: TYPE PART NAME IDENTIFICATION METHOD REMARKS BEFORE INSTALLATION AFTER INSTALLATION STD CAP A Caps (A/B) are classified by type according to the marking groove position of the cap. (STD CAP A does not have a marking groove.) CAP B SWLL CAP A Caps (A/B) are classified by type according to the marking groove position of the cap. CAP B CAP (B) Marking groove Marking groove CAP (B) CAP (A) CAP (A) FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 5 of 15 SUBJECT: SUBJECT: Service Procedure: ■ FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (SWLL TYPE) 1. If applicable, record the customer’s radio preset stations for AM / FM / SXM. 2. Disconnect the negative ( – ) battery terminal. 3. Remove the center pillar lower trim. Take care not to damage Take care not to damage the the pretensioner when removing or pretensioner when removing or installing the seat belt.installing the seat belt. CAUTION CAUTION ! ! Refer to the shop manual. Refer to the shop manual. – – Interior trim > Center pillar trimInterior trim > Center pillar trim NOTICE NOTICE Negative Battery Terminal Tightening Torque: 7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 6 of 15 SUBJECT: SUBJECT: 4. Loosen the mounting bolts (A & B). 5. Remove the connector (C) and then disconnect the front seat pretensioner (D). Move the pretensioner to install caps and screws. Tightening Torque: bolt (A) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (B) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! Be careful not to twist the Be careful not to twist the seat seat belt.belt. CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 7 of 15 SUBJECT: SUBJECT: 6. Attach the pad. 7. Install Cap A (E). Check if the installation direction Check if the installation direction of the cap matches the figure.of the cap matches the figure. CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 8 of 15 SUBJECT: SUBJECT: 8. Install Cap B (F). 9. Mount the cap top screws (G). 10. Mount the cap bottom screws (H). Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) When mounting the When mounting the screwsscrews, , hold the bottom of the cap by hold the bottom of the cap by hand and secure it.hand and secure it. NOTICE NOTICE Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 9 of 15 SUBJECT: SUBJECT: 11. Mark all 4 screws with paint after installing screws. Using STUI, please take a photo of the completed pretensioner assembly with the caps installed. Within the picture, include a piece of paper with the last 6 digits of the VIN # or the RO, LH or RH side, and date of repair. Upload the photo to STUI of LH pretensioner, AND RH pretensioner (when applicable). 12. Torque the seat belt pretensioner mounting bolts (I) and (J) to specifications. Tightening Torque: bolt (I) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (J) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 10 of 15 SUBJECT: SUBJECT: 13. Install seat belt pretensioner in the reverse order of removal. ■ FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (STD TYPE) 1. If applicable, record the customer’s radio preset stations for AM / FM / SXM. 2. Disconnect the negative ( – ) battery terminal. – – When the ignition switch is When the ignition switch is turned on after installing the turned on after installing the pretensionerpretensioner, check that the , check that the warning lightwarning light is turned on and is turned on and off for about 6 seconds.off for about 6 seconds. – – Install the connectors Install the connectors ssecurely.ecurely. NOTICE NOTICE Negative Battery Terminal Tightening Torque: 7.8 – 9.8 Nm (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft) CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 11 of 15 SUBJECT: SUBJECT: 3. Remove the center pillar lower trim. 4. Loosen the mounting bolts (A & B). Take care not to damage the Take care not to damage the pretensioner when removing or pretensioner when removing or installing the seat belt.installing the seat belt. CAUTION CAUTION ! ! Refer to the shop manual. Refer to the shop manual. – – Interior trim > Center pillar trimInterior trim > Center pillar trim NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 12 of 15 SUBJECT: SUBJECT: 5. Disconnect the connector (C) and then disconnect the front seat pretensioner (D). Move the pretensioner to install caps and screws. 6. Install Cap A (E). Be careful not to twist the seat Be careful not to twist the seat belt.belt. CAUTION CAUTION ! ! Check if the installation direction Check if the installation direction of the cap matches the figure.of the cap matches the figure. CAUTION CAUTION ! ! FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 13 of 15 SUBJECT: SUBJECT: 7. Install Cap B (F). 8. Mount the cap top screws (G). Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) When mounting the When mounting the screwsscrews, , hold the bottom of the cap by hold the bottom of the cap by hand and secure it.hand and secure it. NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 14 of 15 SUBJECT: SUBJECT: 9. Mount the cap bottom screws (H). 10. Mark all 4 screws with paint after installing screws. Using STUI, please take a photo of the completed pretensioner assembly with the caps installed. Within the picture, include a piece of paper with the last 6 digits of the VIN # or the RO, LH or RH side, and date of repair. Upload the photo to STUI of LH pretensioner, AND RH pretensioner (when applicable). Tightening Torque: Tightening Torque: 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 2.1 ~ 2.6 Nm (0.2 ~ 0.3 kgf.m, 1.5 ~ 1.9 lb~ 1.9 lb–ft)ft) NOTICE NOTICE FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (RECALL 229) TSB #: 22-01-055H Page 15 of 15 SUBJECT: SUBJECT: 11. Torque the seat belt pretensioner mounting bolts (I) and (J) to specifications. 12. Install seat belt pretensioner in the reverse order of removal. Tightening Torque: bolt (I) 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5.8 ~ 8.7 lb-ft) Tightening Torque: bolt (J) 39.2 ~ 53.9 Nm (4.0 ~ 5.5 kgf.m, 28.9 ~ 39.8 lb-ft) CAUTION CAUTION ! ! – – When the ignition switch is When the ignition switch is turned on after installing the turned on after installing the pretensionerpretensioner, check that the , check that the warning lightwarning light is turned on and is turned on and off for about 6 seconds.off for about 6 seconds. – – Install the connectors Install the connectors ssecurely.ecurely. NOTICE NOTICE
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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 – 2022 Accent vehicles. Hyundai is initiating Recall 229, a safety recall to repair a condition involving the front seat belt pretensioners in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall. What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. All vehicles in the population were also involved in Recalls 211, 219, 220, or 223. Vehicles that have had remedy repairs under the previous recalls will need to have the new remedy completed. What will Hyundai do? Hyundai currently has remedy components available for certain 2021 – 2022 Accent vehicles. Your Hyundai dealer will install front seat belt pretensioner anti-separation protection caps. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.HyundaiUSA.com/us/en/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2021 – 2022 Accent Seat Belt Pretensioner Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-354 Hyundai Recall Number: 229 This is an important Safety Recall. The remedy is currently available for certain 2021 – 2022 Accent vehicles ONLY. • Failure to have this recall completed could lead to seat belt pretensioner explosion, which could seriously injure vehicle occupants. • The recall will be performed on your vehicle at NO CHARGE to you. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign229
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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2020 – 2021 Accent, 2021 – 2022 Elantra, 2021 – 2022 model year Elantra HEV vehicles. Hyundai is initiating Recall 229, a safety recall to repair a condition involving the front seat belt pretensioners in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall. What is the problem? The front seat belt pretensioner may deploy abnormally in the subject vehicles, causing the MGG (Micro Gas Generator) to detach from the assembly. An abnormal pyrotechnic pretensioner deployment could cause the pretensioner to explode, and project metal fragments into the vehicle occupant compartment, which may result in injury to vehicle occupants. All vehicles in the population were also involved in Recalls 211, 219, 220, or 223. Vehicles that have had remedy repairs under the previous recalls will need to have the new remedy completed. What will Hyundai do? Your Hyundai dealer will install front seat belt pretensioner anti-separation protection caps. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.HyundaiUSA.com/us/en/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2020 – 2021 Accent, 2021 – 2022 Elantra, 2021 – 2022 Elantra HEV vehicles Seat Belt Pretensioner Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-354 Hyundai Recall Number: 229 This is an important Safety Recall. • Failure to have this recall completed could lead to seat belt pretensioner explosion, which could seriously injure vehicle occupants. • The recall will be performed on your vehicle at NO CHARGE to you. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign229
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Recall 229: tection Cap Installation – Dealer Best Practice July 14, 2022 Updates to this Document Date • To update Related 211 information in the following sections: ‘Important Notice regarding Related Recall 211/219/220/223’ & Q&A #6. 07/14/2022 Important Notice regarding Related Recalls 211/219/220/223: For 219/220/223: Recall 229 supersedes various related recalls as outlined below and some recalls will be deactivated. Any repairs performed in accordance with the respective TSBs must have a repair order (RO) open date on or prior to 06/15/2022. Labor operation codes applicable to superseded recalls and vehicle models were deactivated and related claims were to be submitted by 06/30/2022. For 211: Recall 231 supersedes recall 211 for the Venue (QX) as outlined below and will be deactivated. Any repairs performed in accordance with the respective 211 TSBs must have a repair order (RO) open date prior to 07/15/2022. Labor operation codes applicable to superseded recalls and vehicle models will be deactivated and related claims must be submitted by 07/30/2022. The vehicles associated with the recalls above have also be deactivated on the “Vehicle Information Screen” on WEBDCS.. Recall # 211 219 220 (Remedy Not Launched) 223 (Remedy Not Launched) Applicable Vehicles Prior to 6/16/2022 2021MY Elantra (CN7) 2021MY Elantra Hybrid (CN7 HEV) 2021MY Venue (QX) 2020-21MY Accent (HC) 2022MY Elantra Hybrid (CN7 HEV) 2022MY Elantra (CN7) 2020MY Accent (HC) 2021-22MY Elantra (CN7) Applicable Vehicles 6/16/2022-07/14/2022 2021MY Venue (QX) Only N/A – Deactivated N/A – Deactivated N/A – Deactivated Applicable Vehicles 07/15/2022 Going Forward N/A – Deactivated N/A – Deactivated N/A – Deactivated N/A – Deactivated Description of Campaign 229: The front seat belt pretensioner may deploy abnormally in the vehicles described below, causing the MGG (Micro Gas yrotechnic pretensioner deployment could cause metal fragments pant compartment, which may result in injury to vehicle occupants. Affected Vehicles: • Certain 2021-22MY Elantra (CN7/CN7a) vehicles produced from 09/12/2020 – 05/12/2022 by Hyundai Motor Company (“HMC”) and Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. • Certain 2022MY Elantra N (CN7 N) produced from 09/15/2021 – 04/25/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S • Certain 2021-22MY Elantra Hybrid (CN7 HEV) vehicles produced from 12/15/2020 – 04/29/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. • Certain 2020-22MY Accent (HC) vehicles produced from 05/30/2019 – 05/17/2022 by Kia Motors Mexico (“KMX”) for sale in the U.S. ⮚ To check vehicle specific recall applicability, access the “Vehicle Information Screen (VIS)” via WebDCS. ⮚ As of 06/15/2022, please note that there are new vehicles currently in dealer stock. Remedy Information: Install front seat belt pretensioner anti-separation protection caps. • Estimated Repair Time: 0.5 M/H for LH Only or 0.7M/H for LH & RH • Recommended Technician Training Level: Certified with completion of the Technician Orientation virtual instructor led training or equivalent Recommended Alternative Transportation: It is recommended that Service Rental Cars (SRCs) are made available for customers during the visit if recall is performed with other repairs. Best Practice Checklist: Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are parts in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair? □ Yes □ No Reception: Did you explain to customer the warranty requirements? □ Yes □ No Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Repair: Did you provide the customer with an eMPI? □ Yes □ No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ No Warranty • NOTE 1: Submit Claim on Campaign Claim Entry Screen • NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. • NOTE 3: The labor op times above include the time involved marking all 4 screws with paint and taking a STUI photo of the completed pretensioner with the caps installed. • NOTE 4: All claims found must have a STUI picture uploaded. Claims found to not have a STUI picture uploaded with the caps installed or if picture is incomplete, claim will be subject to debit. MODEL Accent (HC) OP CODE 21D074R0 OPERATION FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (ONLY LH) OP TIME 0.5 M/H CAUSAL PART 888HC-AACAPQQH NATURE CODE I14 CAUSE CODE ZZ3 Accent (HC) Elantra (CN7/CN7a) Elantra Hybrid (CN7 HEV) Elantra N (CN7 N) 21D074R1 21D074R2 21D074R3 FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) FRONT SEAT BELT PRETENSIONER PROTECTION CAP INSTALLATION (BOTH LH AND RH) 0.7 M/H 0.7 M/H 0.7 M/H 88820-AACAPQQH 88810-AACAPQQH 888N0-AACAPQQH I14 I14 I14 ZZ3 ZZ3 ZZ3 Parts • Initial shipments of parts for dealer stock, SRC, and some retail vehicles will begin to arrive at dealers 6/16/2022. Some dealers may have experienced a 1-2 day delay in receiving parts due to shipments out of PDCs further away. • The part numbers below are currently on Critical Supply Parts (CSP); dealers will require an applicable campaign VIN to order a part. A DCS communication will be published once this restriction has been lifted. NOTE 1: One extra screw is provided. Please discard if not needed. NOTE 2: SWLL = Switchable Load Limiter and STD = Standard Type Cap. NOTE 3: For all vehicles, you can also see the applicable op code to your specific VIN when accessing the “Vehicle Information Screen (VIS)” in WEBDCS, regarding to which side(s) to replace. Go to the ‘Campaign Not Performed’ section and look in the campaign description field. LH is for left hand ONLY and RH/LH is for both sides. See example below. Customer Notification NHTSA has posted this recall. Owners are expected to be notified in July 2022 of a remedy available for this recall. Customer FAQs: Q1: What is the issue? A1: The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally during a crash. Q2: What is the safety concern? A2: An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Q3: Have there been any accidents or injuries? A3: As of date of filing on 05/18/22, Hyundai is only aware of three crash events resulting in injuries (two incidents in U.S. and one in Singapore). Q4: What will be done during this recall service at the dealer? A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the pretensioner protection cap(s) installed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Q5: What if the owner incurred out-of-pocket expenses for obtaining a remedy for the recall condition? A5: Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q6: Will this recall supersede previous recalls 211, 219, 220, and 223 for the seat belt pretensioner? A6: Yes, Recall 229 supersedes the previous recalls 219, 220, and 223. Recall 211 has also been closed with the launch of Recall 231; Recall 211 was previously closed for the Elantra and Elantra Hybrid associated with 229. Q7: My vehicle had the recall procedure completed for Recall 211, 219, 220, or 223. Does it still need to be repaired under Recall 229? A7: Yes, Recall 229 still needs to be performed on the vehicle. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai Roadside Assistance [email protected] 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 [email protected] [email protected] 1‐866‐984‐6355 [email protected] 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1-855-671-3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non-campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov Appendix Updates to this Document Date • TSB 21-01-055H – Remedy Available 06/15/2022 • Remedy Not Available 05/20/2022
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-354 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : JUL 02, 2022 NHTSA Recall No. : 22V-354 Manufacturer Recall No. : 229 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 230,233 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2020-2022 Hyundai Accent Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 59,918 2020-2022 model year Accent vehicles produced within the specified production date range by Kia Motor Mexico (“KMX”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 219 and 223. Production Dates : MAY 30, 2019 – MAY 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 159,650 2021-2022 model year Elantra vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) and Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 211, 220, and 223. Production Dates : SEP 12, 2020 – MAY 12, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-354 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Hyundai Elantra HEV Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes 10,665 2021-2022 model year Elantra HEV vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 211 and 220. Production Dates : DEC 15, 2020 – APR 29, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to overpressurization of the pretensioner pipe. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : The cause of the abnormal seatbelt pretensioner deployment is due to over pressurization of the pretensioner pipe in certain crashes. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s and passenger’s side Component Part Number : 88810-J0600, 88820-J0600 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s and passenger’s side Component Part Number : 88810-AA500, 88820-AA500 Part 573 Safety Recall Report 22V-354 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30 Seongsan-gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to defect decision. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator to control and assure proper gas deployment. Identify How/When Recall Condition was Corrected in Production : HMC-built vehicles will be equipped with a vent valve on the micro gas generator pipe beginning May 16, 2022. Vehicles assembled by HMMA and KMX will adopt the cap as a production running change on May 23, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : JUL 15, 2022 – JUL 15, 2022 Planned Owner Notification Date : JUL 15, 2022 – JUL 15, 2022 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-354 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : MAY 19, 2022 NHTSA Recall No. : 22V-354 Manufacturer Recall No. : 229 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 239,000 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2019-2022 Hyundai Accent Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes approximately 61,000 2019-2022 model year Accent vehicles produced within the specified production date range by Kia Motor Mexico (“KMX”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 219 and 223. Production Dates : APR 22, 2019 – MAY 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes approximately 166,000 2021-2023 model year Elantra vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) and Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 211, 220, and 223. Production Dates : SEP 12, 2020 – MAY 22, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-354 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2022 Hyundai Elantra HEV Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : The subject population includes approximately 12,000 2021-2022 model year Elantra HEV vehicles produced within the specified production date range by Hyundai Motor Company (“HMC”) for sale in the U.S. The total recall population was determined based on manufacturing records of vehicles equipped with the subject pretensioners including those previously involved in Recalls 211 and 220. Production Dates : DEC 15, 2020 – MAY 09, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The subject vehicles are equipped with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally during a crash. A specific root cause has not yet been determined. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : An abnormal pyrotechnic pretensioner deployment could cause metal fragments to enter the vehicle occupant compartment, which may result in injury to vehicle occupants. Description of the Cause : Hyundai is actively investigating root cause. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s and passenger’s side Component Part Number : 88810-J0600, 88820-J0600 Component Name 2 : S/BELT ASSY-FR P/TENSR 3PT LH/RH Component Description : Seat belt assembly w/ pretensioner for driver’s and passenger’s side Component Part Number : 88810-AA500, 88820-AA500 Part 573 Safety Recall Report 22V-354 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : Samsong Address : Jungdong St, 62-30 Seongsan-gu Changwon-City, Gyeongnam Foreign States 51553 Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to defect decision. Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The cap will secure the pretensioner’s micro gas generator to control and assure proper gas deployment. Identify How/When Recall Condition was Corrected in Production : HMC-built vehicles will be equipped with a vent valve on the micro gas generator pipe beginning May 16, 2022. Vehicles assembled by HMMA and KMX will adopt the cap as a production running change on May 23, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the specified dates. Planned Dealer Notification Date : JUL 15, 2022 – JUL 15, 2022 Planned Owner Notification Date : JUL 15, 2022 – JUL 15, 2022 * NR – Not Reported
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