Recall 208 – Trunk Emergency Release May Fail/FMVSS 401 – 2017-2018 Hyundai Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, & 2016-2017 Azera

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August 6, 2021 NHTSA CAMPAIGN NUMBER: 21V619000

Trunk Emergency Release May Fail/FMVSS 401

A person inside the trunk compartment may become trapped, increasing their risk of injury.

 

NHTSA Campaign Number: 21V619

Manufacturer Hyundai Motor America

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 348,158

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”

 

Remedy

Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 208.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Hyundai has a Recall

 


Recall 208 TRUNK LATCH BASE REPLACEMENT – Dealer Best Practice

 

October 18, 2021

 

To see if your vehicle is affected, please access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open campaigns/recalls.

 

Description of Campaign: 

On certain Accent (HC), Azera (HG), Sonata (LF/LFa), Sonata Hybrid (LF HEV), and Sonata Plug-in Hybrid (LF PHEV) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin TSB# 21-01-063H describes the procedure to replace the trunk latch base with revised parts.

 

Easy & Simplified Description: When the trunk latch pawl is exposed to hot temperatures, it may shrink. When the trunk is opened and the pawl shrinks, the trunk lid may not open when applying the emergency trunk release. This may cause harm to an occupant stuck in the trunk.

 

Stop Sale Action:

No, a “stop sale” is not needed as these vehicles are no longer in production or offered for retail.

 

However, please note that vehicles in dealer’s used stock inventory must have the recall completed prior to placing them into customer use.

 

Applicable Vehicles:

  • Certain 2018 – 2020MY Accent (HC) vehicles produced from 9/8/2017 to 5/31/2019
  • Certain 2016 – 2017MY Azera (HG) vehicles produced from 3/8/2016 to 11/21/2016
  • Certain 2017 – 2018MY Sonata (LFa) vehicles produced from 5/2/2016 to 7/18/2018
  • Certain 2016 – 2018MY Sonata Hybrid (LF HEV) vehicles produced from 3/2/2016 to 3/30/2018
  • Certain 2017 – 2018MY Sonata Plug-in Hybrid (LF PHEV) vehicles produced from 5/12/2016 to 3/9/2018.

 

The Fix: 

Hyundai will be replacing the trunk latch base for the vehicles impacted by this recall at no cost to the customers.  The reference video of the service procedure can be accessed via the QR code or link below (also in TSB):

 

  • Estimated Repair Time (Based on Warranty Time): [.3 to .4hrs.]
  • Estimated Customer Wait Time (Based on Campaign + MPI + Oil Change): [1.3- to 1.4hrs.]
  • Recommended Technician Training Level: Hyundai Certified Service Technician with 6 months or more repairing Hyundai vehicles” for training.

 

Recommended Alternative Transportation: 

It is recommended that customers be placed in a SRC if parts are not available at time of initial visit.  

 

Customer FAQ 

Q1: What is the issue?

A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature.  While engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl.

A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, presenting risk of injury to an occupant locked in the trunk.  As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Q2: What will be done during the recall service at the dealer?

A2: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the trunk latch base replaced.  The remedy procedure will be performed at no charge.  Hyundai will provide reimbursement to owners for repairs according to the plan submitted to the NHTSA on May 16, 2018.

 

Customer Notification

Owners were mailed interim notification letters in early October 2021. Owners will be mailed final notification letters with remedy available in November/December 2021.

 


Description: On certain Accent (HC), Azera (HG), Sonata (LFa), Sonata Hybrid (LF HEV), and Sonata Plug-in Hybrid (LF PHEV) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin describes the procedure to replace the trunk latch base with improved parts.

 

Applicable Vehicles: 

Certain 2018 – 2020MY Accent (HC) vehicles produced from 9/8/2017 to 5/31/2019.
Certain 2016 – 2017MY Azera (HG) vehicles produced from 3/8/2016 to 11/21/2016.
Certain 2017 – 2018MY Sonata (LFa) vehicles produced from 5/2/2016 to 7/18/2018.
Certain 2016 – 2018MY Sonata Hybrid (LF HEV) vehicles produced from 3/2/2016 to 3/30/2018. Certain 2017 – 2018MY Sonata Plug-in Hybrid (LF PHEV) vehicles produced from 5/12/2016 to 3/9/2018.

 

Parts Information:

Applicable Model(s) Part Number Part Name Comments
Accent (HC) 81231-A7030QQH Trunk lid latch base N/A
Azera (HG)

2018MY Sonata (LFa)

2018MY Sonata Hybrid (LF HEV)

2018MY Sonata Plug-in Hybrid (LF PHEV)

81231-3V000QQH Without valet locking switch
2017MY Sonata (LFa)

2016 – 2017MY Sonata Hybrid (LF HEV)

2017MY Sonata Plug-in Hybrid (LF PHEV)

81231-C1010QQH With valet locking switch

 

Service Procedure:

1. Remove the trunk latch assembly according to the applicable vehicle shop manual.

 

https://vimeo.com/610413286/1563f12008

 

2. Remove the trunk latch assembly screws.

Screw Tightening Torque

lb-ft • 5.1 8.0

kgf.m • 0.7 1.1

N.m • 6.9 10.8

 

3. Replace the trunk lid latch base and reuse the actuator.

 

NOTICE 

When reusing the actuator, do not contaminate the motor area.

 

4. Reinstall the removed parts in reverse  order of removal.

5. After reassembly, verify that the trunk and emergency release lever both operate properly.

6. The service procedure is now complete.

 


 


10 Affected Products

Vehicles

MAKE MODEL YEAR
HYUNDAI ACCENT 2018-2020
HYUNDAI AZERA 2016-2017
HYUNDAI SONATA 2017-2018
HYUNDAI SONATA HYBRID 2016-2018

 


8 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V619-5273.pdf 180.438KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V619-9286.pdf 165.894KB

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Noncompliance Notice 573 Report

RCLRPT-21V619-6536.PDF 216.518KB

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Recall Acknowledgement

RCAK-21V619-5406.pdf 645.686KB

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Remedy Instructions and TSB

RCRIT-21V619-9761.pdf 348.424KB

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Manufacturer Notices(to Dealers,etc) – Recall 208 TRUNK LATCH BASE REPLACEMENT – Dealer Best Practice Updates October 18, 2021

RCMN-21V619-2197.pdf 392.285KB

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Recall 573 Report – Amendment 1

RCLRPT-21V619-5394.PDF 216.506KB

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Recall Quarterly Report #1, 2021-4

RCLQRT-21V619-2520.PDF 211.157KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V619&docType=RCL

 


 

Bestseller No. 1
81230-3X010, Trunk Lock Actuator Motor Tail Gate Latch for Hyundai Elantra 2011-2016, Trunk Tailgate Door Lock Latch Actuator
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  • REPLACEMENT TRUNK LATCH ACTUATOR - Restore the ease and convenience of remotely locking or unlocking any one of your 2012 2013 2014 2015 2016 Hyundai Elantra's door and return the power trunk lid door lock to proper operation. The robust plastic housing is designed to make the tailgate actuator more durable and protect it from damage.
  • FITS THE FOLLOWING VEHICLES - For 2011 Hyundai Elantra trunk latch, 2012 Hyundai Elantra trunk latch, 2013 Hyundai Elantra trunk latch, 2014 Hyundai Elantra trunk latch, 2015 Hyundai Elantra trunk latch, 2016 Hyundai Elantra trunk latch, 2013 Hyundai Elantra Coupe trunk latch, 2014 Hyundai Elantra Coupe trunk latch with 1.8 2.0 Liter GAS Engine; Please kindly check the fitment and part number before ordering, Thanks!
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  • [OE Number] 81230-C1010, 81230C1010
  • [Fitment] For Hyundai Sonata 2015 2016 2017, trims range from SE, Sport, and Sport 2.0T to Limited and Limited 2.0T. The part also fits the fuel-efficient Eco, Hybrid, Hybrid SE, and Hybrid Limited trims, plus the Plug-In Hybrid and Plug-In Hybrid Limited models.
  • [Features of Trunk Lock Actuator] 3-Pin connector with cable rod for more proper install, solid plastic housing and durable metal material to provide robust latch a long last life, wear-resistant and corrosion-resistant.
  • [Function] Directly replace broken or damaged rear trunk lock actuator motor to bring rear trunk back to work smoothly, resolve remote open/ not latch close/ lock/ unlock problems.
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E-Vniko Rear Trunk Latch Actuator Compatible for Hyundai Sonata 2009 to 2015 Replace Tailgate Hatch Door Lock Latch 81230-3Q000
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  • ✅ 【Replacement OEM#】81230-3Q000 812303Q000
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X AUTOHAUX Rear Outside Trunk Lid Lock Handle Fit for Hyundai Sonata 2015 2016 2017 with Rear Camera Hole Replace 81260C1010 81260-C1010
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  • Replace Part Number:81260C1010,81260-C1010,81260 C1010, 812 60C 10 10, 81 26 0C 10 10, 812 60 C10 10.Please double check the part number of your own one.
  • Function:The trunk cover outer lock handle helps to easily open the rear door, and the trunk lock keeps the trunk or tailgate locked for protection.
  • Note:The screw holes are only suitable for 2mm self-tapping screws. If the size of the car screw parts is too large, please replace them with suitable size screws for installation.
  • Easy to install:Directly replace the damaged outside trunk lid lock handle with just a few tools and a few minutes of your time.
SaleBestseller No. 7
A-Premium Rear Tailgate Trunk Latch Lid Lock Actuator Compatible with Hyundai Elantra 2011 2012 2013 2014 2015 2016, 1.8L 2.0L, Sedan, Replace# 81230-3X010, 81230-3X030
  • [Vehicle Fitment]: This trunk latch fits for 2011 Hyundai Elantra, 2012 Hyundai Elantra, 2013 Hyundai Elantra, 2014 Hyundai Elantra, 2015 Hyundai Elantra, 2016 Hyundai Elantra
  • [Reference Number]: Replaces 81230-3X010, 812303X010, 81230-3X030, 812303X030. Replacement for Hyundai Elantra 2011 2012 2013 2014 2015 2016, L4 1.8L, L4 2.0L, Sedan
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  • [Customer Support]: 1 Year Unlimited-mileage Quality Guarantee. This trunk latch is ideal replacement to solve your problems such as door opening and closing failure and door lock rattling. We extremely value your satisfaction and strive to provide you with a good shopping experience. Any further question, please feel free to contact us at any time
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X AUTOHAUX Trunk Latch Lock Actuator 81230-C1500 for Hyundai Sonata 2018-2019 Sedan Tailgate Door Latch Lock Actuator Motor Rear Trunk Lid Lock Latch Actuator
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hyundai%20trunk%20latch" title="A-Premium Rear Tailgate Trunk Latch Lock Actuator Compatible with Hyundai Vehicles - Sonata 2009-2015, Sedan - Replace# 81230-3Q000, 812303Q000" rel="nofollow noopener sponsored" target="_blank"> A-Premium Rear Tailgate Trunk Latch Lock Actuator Compatible with Hyundai Vehicles - Sonata 2009-2015, Sedan - Replace# 81230-3Q000, 812303Q000
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  • [Reference Number]: 81230-3Q000, 812303Q000---Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
  • [Location]: Rear Tailgate Right
  • [Function]: Ideal OE replacement A-Premium Rear Tailgate Trunk Latch Lock Actuator. Taking the delicate technology design to match all specifications of the original parts. Made of top-quality performance and reliable construction. Simple installation and easy operation will save you much time
  • [Customer Support]: 1 Year Unlimited-mileage Quality Guarantee. This trunk latch is ideal replacement to solve your problems such as door opening and closing failure and door lock rattling. We extremely value your satisfaction and strive to provide you with a good shopping experience. Any further question, please feel free to contact us at any time
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X AUTOHAUX 81260-A5000 Trunk Tailgate Handle Release Switch Rear Door Hatch Liftgate Latch Button Switch for Hyundai Elantra GT 2013-2017 Black
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Last update on 2024-02-20 / Affiliate links / Images from Amazon Product Advertising API

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