August 6, 2021 NHTSA CAMPAIGN NUMBER: 21V619000
Trunk Emergency Release May Fail/FMVSS 401
A person inside the trunk compartment may become trapped, increasing their risk of injury.
NHTSA Campaign Number: 21V619
Manufacturer Hyundai Motor America
Components LATCHES/LOCKS/LINKAGES
Potential Number of Units Affected 348,158
Summary
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”
Remedy
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 208.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Hyundai has a Recall
Recall 208 TRUNK LATCH BASE REPLACEMENT – Dealer Best Practice
October 18, 2021
To see if your vehicle is affected, please access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open campaigns/recalls.
Description of Campaign:
On certain Accent (HC), Azera (HG), Sonata (LF/LFa), Sonata Hybrid (LF HEV), and Sonata Plug-in Hybrid (LF PHEV) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin TSB# 21-01-063H describes the procedure to replace the trunk latch base with revised parts.
Easy & Simplified Description: When the trunk latch pawl is exposed to hot temperatures, it may shrink. When the trunk is opened and the pawl shrinks, the trunk lid may not open when applying the emergency trunk release. This may cause harm to an occupant stuck in the trunk.
Stop Sale Action:
No, a “stop sale” is not needed as these vehicles are no longer in production or offered for retail.
However, please note that vehicles in dealer’s used stock inventory must have the recall completed prior to placing them into customer use.
Applicable Vehicles:
- Certain 2018 – 2020MY Accent (HC) vehicles produced from 9/8/2017 to 5/31/2019
- Certain 2016 – 2017MY Azera (HG) vehicles produced from 3/8/2016 to 11/21/2016
- Certain 2017 – 2018MY Sonata (LFa) vehicles produced from 5/2/2016 to 7/18/2018
- Certain 2016 – 2018MY Sonata Hybrid (LF HEV) vehicles produced from 3/2/2016 to 3/30/2018
- Certain 2017 – 2018MY Sonata Plug-in Hybrid (LF PHEV) vehicles produced from 5/12/2016 to 3/9/2018.
The Fix:
Hyundai will be replacing the trunk latch base for the vehicles impacted by this recall at no cost to the customers. The reference video of the service procedure can be accessed via the QR code or link below (also in TSB):
- Link: https://vimeo.com/610413286/1563f12008
- QR Code:
- Estimated Repair Time (Based on Warranty Time): [.3 to .4hrs.]
- Estimated Customer Wait Time (Based on Campaign + MPI + Oil Change): [1.3- to 1.4hrs.]
- Recommended Technician Training Level: Hyundai Certified Service Technician with 6 months or more repairing Hyundai vehicles” for training.
Recommended Alternative Transportation:
It is recommended that customers be placed in a SRC if parts are not available at time of initial visit.
Customer FAQ
Q1: What is the issue?
A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged under this condition, an attempt to release the pawl and open the trunk lid could result in damage to the pawl.
A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, presenting risk of injury to an occupant locked in the trunk. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”
Q2: What will be done during the recall service at the dealer?
A2: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the trunk latch base replaced. The remedy procedure will be performed at no charge. Hyundai will provide reimbursement to owners for repairs according to the plan submitted to the NHTSA on May 16, 2018.
Customer Notification
Owners were mailed interim notification letters in early October 2021. Owners will be mailed final notification letters with remedy available in November/December 2021.
Description: On certain Accent (HC), Azera (HG), Sonata (LFa), Sonata Hybrid (LF HEV), and Sonata Plug-in Hybrid (LF PHEV) vehicles, the trunk latch pawl can thermally contract when exposed to high ambient temperatures. An attempt to release the pawl and open the trunk lid in this condition could result in damage to the pawl, preventing opening of the trunk lid through actuation of the emergency trunk release and presenting risk of injury to an occupant locked in the trunk. This bulletin describes the procedure to replace the trunk latch base with improved parts.
Applicable Vehicles:
Certain 2018 – 2020MY Accent (HC) vehicles produced from 9/8/2017 to 5/31/2019.
Certain 2016 – 2017MY Azera (HG) vehicles produced from 3/8/2016 to 11/21/2016.
Certain 2017 – 2018MY Sonata (LFa) vehicles produced from 5/2/2016 to 7/18/2018.
Certain 2016 – 2018MY Sonata Hybrid (LF HEV) vehicles produced from 3/2/2016 to 3/30/2018. Certain 2017 – 2018MY Sonata Plug-in Hybrid (LF PHEV) vehicles produced from 5/12/2016 to 3/9/2018.
Parts Information:
| Applicable Model(s) | Part Number | Part Name | Comments |
| Accent (HC) | 81231-A7030QQH | Trunk lid latch base | N/A |
| Azera (HG)
2018MY Sonata (LFa) 2018MY Sonata Hybrid (LF HEV) 2018MY Sonata Plug-in Hybrid (LF PHEV) |
81231-3V000QQH | Without valet locking switch | |
| 2017MY Sonata (LFa)
2016 – 2017MY Sonata Hybrid (LF HEV) 2017MY Sonata Plug-in Hybrid (LF PHEV) |
81231-C1010QQH | With valet locking switch |
Service Procedure:
1. Remove the trunk latch assembly according to the applicable vehicle shop manual.
https://vimeo.com/610413286/1563f12008
2. Remove the trunk latch assembly screws.
Screw Tightening Torque
lb-ft • 5.1 8.0
kgf.m • 0.7 1.1
N.m • 6.9 10.8
3. Replace the trunk lid latch base and reuse the actuator.
NOTICE
When reusing the actuator, do not contaminate the motor area.
4. Reinstall the removed parts in reverse order of removal.
5. After reassembly, verify that the trunk and emergency release lever both operate properly.
6. The service procedure is now complete.
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| HYUNDAI | ACCENT | 2018-2020 |
| HYUNDAI | AZERA | 2016-2017 |
| HYUNDAI | SONATA | 2017-2018 |
| HYUNDAI | SONATA HYBRID | 2016-2018 |
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21V619-5273.pdf 180.438KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-21V619-9286.pdf 165.894KB
Noncompliance Notice 573 Report
RCLRPT-21V619-6536.PDF 216.518KB
Recall Acknowledgement
RCAK-21V619-5406.pdf 645.686KB
Remedy Instructions and TSB
RCRIT-21V619-9761.pdf 348.424KB
Manufacturer Notices(to Dealers,etc) – Recall 208 TRUNK LATCH BASE REPLACEMENT – Dealer Best Practice Updates October 18, 2021
RCMN-21V619-2197.pdf 392.285KB
Recall 573 Report – Amendment 1
RCLRPT-21V619-5394.PDF 216.506KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V619-2520.PDF 211.157KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V619&docType=RCL
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- High Quality.
- Easy Installation.
- Fitment Info In The Product description.
- Fast Shipment.
- If you have any questions, please tell us .
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- 【Reference Number】81230-C1010, 81230C1010
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- 【Premium Quality】 Made of high-quality and durable materials. The sturdy plastic housing is designed to make the actuator more durable and protect it from damage
- 【Easy to Install】 Reliable replacement with plug and play design; Manufactured according to OE specifications; Enable proper door locking function
- 【Buy with Confidence】1 Year Unlimited-mileage Quality Guarantee---We extremely value your satisfaction and strive to provide you good shopping experience. Any further question, please feel free to contact us at any time.
Last update on 2022-07-06 / Affiliate links / Images from Amazon Product Advertising API
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