Recall 197 – Charging System Failure Caused By Oil Leak – 2007-2012 Hyundai Veracruz

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November 13, 2020 NHTSA CAMPAIGN NUMBER: 20V705000

Charging System Failure Caused By Oil Leak

An inoperative charging system can result in an engine stall, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V705

Manufacturer Hyundai Motor America

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 60,097

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

 

Remedy

Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 197.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Hyundai has a Recall

 


Affected Vehicles

Certain 2007-2012MY Veracruz (EN) vehicles

 

Description

Hyundai is conducting a safety recall in the United States to address a condition of engine oil leaking onto the alternator in vehicles involved in Recall 121, a safety recall addressing a similar condition, issued in November 2014. Hyundai is initiating this action to ensure the safety and compliance of its vehicles and the continued satisfaction of Hyundai customers.
The subject vehicles were involved in Recall 121, a safety recall addressing a condition with engines potentially leaking oil from the front cylinder bank’s valve cover onto the alternator. In a small number of cases, the remedy implementation in the previous campaign may not have been sufficient in preventing oil leaking from the valve cover’s gasket. A sufficient amount of oil could damage the alternator, resulting in illumination of the charging system warning lamp and disablement of the charging system. If the vehicle is continually driven without recharging the battery, the engine will eventually shut off, increasing the risk of a crash.

 

This recall provides information on the service procedures to inspect for T-Joint leakage and install an oil protector to address the concern:

  • If T-Joint shows no leakage, install oil protector.
  • If T-Joint shows leakage, replace the LH cylinder head cover gasket, alternator, and install the oil protector.

 

Q&A

Q1: What is the issue?

A1: The subject vehicles were involved in Recall 121, a safety recall addressing a condition with engines potentially leaking oil from the front cylinder bank’s valve cover onto the alternator. In a small number of cases, the remedy implementation in the previous campaign may not have been sufficient in preventing oil leaking from the valve cover’s gasket. A sufficient amount of oil could damage the alternator, resulting in illumination of the charging system warning lamp and disablement of the charging system.

 

Q2: What are the affected vehicles?

A2: The subject vehicles include 60,097 model year 2007-2012 Hyundai Veracruz vehicles built between December 26, 2006 and July 24, 2012 by Hyundai Motor Company (“HMC”) for sale in the U.S. market.

 

Q3: What is the safety concern?

A3: If the vehicle is continually driven without recharging the battery, the engine will eventually shut off increasing the risk of a crash.

 

Q4: Have there been any accidents or injuries?

A4: To date, Hyundai is not aware of any crashes or injuries/fatalities in the U.S. attributable to this condition.

 

Q5: What will be done during the recall service at the dealer?

A5: The remedy will include new dealer instructions on performing the repair. Based on an inspection, vehicles identified with no oil leakage specified in the ‘T’ joint area will have an oil protector installed with RTV sealant application. For those vehicles identified with oil leakage, the valve cover gasket and alternator will also be replaced for those vehicles identified with an oil leakage in addition to the installation of oil protector with RTV sealant application. An oil protector cover will be installed on all vehicles. Details will also be provided on site cleanliness and additional RTV sealant application in the area where oil leaks occur. The remedy procedure will be performed at no charge to the customer. Hyundai will provide reimbursement to owners for repairs according to the plan submitted to NHTSA on May 16, 2018.

 

Q6: When will owners be notified?

A6: Owners were mailed interim notification letters in January 2021, March 2021, and May 2021. Owners were mailed notification letters regarding remedy available in early September 2021.

 

Q7: If Recall 121 that addresses the same concern for the engine oil leak onto the alternator was completed for the vehicle, do I still need to get Recall 197 done?

A7: Yes, Recall 197 still needs to be completed on the vehicle. This Recall 197 also includes the installation of an oil protector cover on all vehicles to prevent oil leakage from the valve cover gasket onto the alternator. It also includes very specific details on site cleanliness and application of RTV sealant on all vehicles in the area where oil leaks occur.

 

Q8: What if the owner asks why he/she should get recall 197 completed on his/her vehicle when recall 121 was already completed addressing the same issue?

A8: Please let the owner/customer know that Hyundai is first and foremost concerned about the safety of its owners and the compliance of its vehicles. While recall 121 previously addressed the same concern, recall 197 provides an updated remedy with installation of an oil protector with sealant application on all vehicles and sealant application in the area where oil leaks occur.

 


Description:

Some Veracruz (EN) vehicles may have an engine that potentially leaks oil from the front cylinder bank’s valve cover onto the alternator. A sufficient amount of oil could damage the alternator resulting in illumination of the charging system warning lamp and disablement of the charging system. If the vehicle is continually driven without recharging the battery, the engine will eventually shut off, increasing the risk of a crash. This bulletin outlines the procedures to inspect for T-joint leakage and install an oil protector to address this issue.

➢ If the T-Joint shows no leakage, install oil protector.

➢ If the T-Joint shows leakage, replace the LH cylinder head cover gasket, alternator, and install the oil protector.

 

Parts Information:

Part Name Part Number Qty.
Service Kit – Protector 22400-3C000QQH 1 Kit
(Service Kit – Protector includes the following 3 parts):
(Protector –Oil) (22495-3C000QQH)
(Bolt – Flange / M8X35mm) (25124-3C500QQH)
(Bolt – Flange / M8X45mm) (11403-08456K)
NOTE:  Replacement of below parts only applies if vehicle FAILS the T-joint oil leak inspection:
Gasket – Rocker Cover LH* 22453-3C120QQH 1 ea.
Generator Assembly* 37300-3C125QQH 1 ea.

 

Supplies:

Part Name Part Number Note
Liquid RTV Gasket 00232-19061

(NOTE:  Only use Hyundai RTV.

Substitute is not allowed)

3 vehicles/bottle
Brake Cleaner 00232-19077 3 vehicles/bottle

 


 


6 Affected Products

Vehicle

MAKE MODEL YEAR
HYUNDAI VERACRUZ 2007-2012

 


9 Associated Documents

ISSUED Interim Owner Notification Letter(Part 577)- second notice

RIONL-20V705-0861.pdf 170.619KB

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Defect Notice 573 Report

RCLRPT-20V705-6790.PDF 214.945KB

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Recall 573 Report – AMENDMENT 1

RCLRPT-20V705-5378.PDF 214.944KB

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Recall Acknowledgement

RCAK-20V705-3571.pdf 244.591KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-20V705-0596.pdf 170.619KB

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ISSUED Interim Owner Notification Letter(Part 577)- Third Notice

RIONL-20V705-8751.pdf 431.522KB

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Remedy Instructions and TSB

RCRIT-20V705-7425.pdf 3165.482KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V705-4332.pdf 181.343KB

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Manufacturer Notices(to Dealers,etc)- Recall 197: 07-12MY Veracruz Oil Leak on Alternator (TSB# 21-01-047H-2) – Remedy Available v3

RCMN-20V705-9810.pdf 573.177KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V705&docType=RCL

 


 

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