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NHTSA ID Number: 10161753
Manufacturer Communication Number: 19-BE-010H
Summary
This bulletin provides information related to clearing all Diagnostic codes for vehicles equipped with the Blue Link system (Gen 1).
34 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HYUNDAI | AZERA | 2012-2014 |
HYUNDAI | ELANTRA | 2013-2016 |
HYUNDAI | EQUUS | 2014-2016 |
HYUNDAI | GENESIS | 2013-2014 |
HYUNDAI | GENESIS COUPE | 2013-2016 |
HYUNDAI | SANTA FE | 2015-2016 |
HYUNDAI | SONATA | 2012-2015 |
HYUNDAI | SONATA HYBRID | 2012-2016 |
HYUNDAI | TUCSON | 2014-2015 |
HYUNDAI | VELOSTER | 2012-2016 |
- After repairing a vehicle and clearing all the Diagnostic Code(s) using the GDS, a Blue Link call must be made to completely clear the code(s).
- Before starting the Blue Link code clearing procedure, confirm all of the Diagnostic Codes in HISTORY and ACTIVE status are cleared from the vehicle using GDS.
- Before starting Blue Link code clearing procedure, confirm if the vehicle is already enrolled in Blue Link.
- Once account status has been determined, refer to the appropriate section below for the correct procedure to clear Blue Link Diagnostic Code(s).
NUMBER
19-BE-010H
DATE
May 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161753
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161753-9999.pdf
- 🚗 GPS Navigation, WiFi, and Bluetooth Function: The car stereo features built-in Wi-Fi and GPS, supporting online maps like Google Maps, Waze, and Here Maps. Share hotspots through your phone and download offline maps from the app store. Built-in Bluetooth supports hands-free calls and smart music playback, making driving easier and more enjoyable.
- 🚗 Built-in Wireless CarPlay and Android Auto: This car stereo includes built-in CarPlay and Android Auto for seamless smartphone integration. Supports Wireless and Wired CarPlay and Android Auto, allowing you to make calls, play music, access map navigation, and use voice control for a hands-free, safe drive.
- 🚗 Advanced Android Car Radio Multimedia Player: Features the latest Android 13.0 OS with 2GB RAM and 32GB ROM, a powerful 4-core processor, and a 9-inch HD capacitive touch screen with 1024x600 resolution, providing a bigger, clearer display for an excellent visual experience.
- 🚗 Applicable Models: Suitable for Hyundai Genesis Sedan 2009-2014 with a 9-inch HD capacitive touch screen radio, including a rear-view backup camera.
- 🚗 Excellent Customer Service: If you have any questions, please contact our Amazon customer service team. We are committed to providing the best service and resolving any issues you may have.
- Radio Kit and Wire Harness. Use this kit to install an aftermarket Single and Double Din size radio to factory location. Black color radio kit. ABS textured plastic.
- Wire harness to connect to aftermarket radio's wire and is plug and play to the factory wire plug.
- Vehicle Compatibility: No radio delete vehicles. This wire harness is only listed to work with standard systems. Will not work with factory amplified systems like Bose, etc. Will not retain some features that go through the radio like the steering wheel audio controls, Bluelink, etc- additional adapters required.
- What is included? 1. Radio kit 2. Wire harness
- Made for 2012 2013 2014 2015 2016 2017 Hyundai Accent (no radio delete models)
- Bluetooth 4.0 receiver: Wirelessly stream music from Bluetooth enabled devices to your H-yundai/Kia car stereo systems
- Simple to setup: Easy pairing with any bluetooth enabled device, support connect 2 devices at the same time
- Compatible with i-Phone X / 8 / 8Plus/ 7 / 7 Plus / 6 / 6s... i-Pad Android (S-umsung L-G...) most smartphones and Bluetooth electronics
- Fit for H-YUNDAI i10 i20 i30 i40 i800 H-yundai Elantra Touring, Sonata, Azera (non-navigation units), Entourage, Santa Fe,Veracruz (non-navigation units)
- Please note that you can only skip songs from your smartphone, Does NOT support Shuffles, Not support to control bluetooth music via car stereo or car steering wheel, the playlist will not be displayed on the screen.
- Wiring Harness Adapter 24+18 Pin: If you want to upgrad standard factory radio to aftermarket car stereo in your car, you need this harness. And let you add aftermarket radio with up to 4 speakers to your car.
- Applicable Models: Compatible with select 10-18 Hyundai Kia Vehicles, please see the specific information on what vehicles the adapter will fit.
- Standard Color Codes: The harness meets EIA color codes, easy to install it by matching up the colors.
- Note: This wiring harness is usual for car standard stereo, may not work with vehicles with a factory premium sound systems or those with EQ or Rear tuner. Not compatible with amp systems.
- Packing List: 1 x 24pin Aftermarket Radio Wiring Harness, 1 x 18pin Aftermarket Radio Wiring Harness, 16 x Butt Connectors
- 【Apple Carplay, Android Auto】The android radio can synchronize the phonebook, email, notification, map navigation APP, music APP on the phone to the radio, and support call mobile phone voice assistant for voice control. Both wireless and wired connections are supported. Keep the mobile phone WiFi switch on. Connect Bluetooth, Open the "ZLINK5"APP to automatically connect. Or use a USB cable to connect the phone and then open the "ZLINK5"APP.
- 【WiFi, GPS Navigation】Connect to WiFi, you can download various applications on the upgrade radio for hyundai. You can listen to online music and watch "YouTube" videos. It is as convenient as a large smart phone, adding fun to the journey. Built-in GPS navigation, you can download offline navigation directly from the Play Store. After connecting to wifi, the online map can also be used perfectly.
- 【HiFi Sound Effect, Split Screen】Various popular sound effects can be adjusted at will to enjoy the perfect car audio quality. Click the rectangle at the top of the screen, select a browse page and drag it to the left or right side of the screen. Display on the same screen, the left and right screens can be operated independently.
- 【Bluetooth & FM Radio】Bluetooth support incoming and outgoing calls/synchronize address book/support mobile phone music playback. You can transmit music to the car stereo for elantra through FM, enjoy the original car stereo, support radio stations (FM 87.5-108), add fun to the boring car journey.
- 【Steering Wheel Control Function, Backup Camera】Support use the original steering wheel buttons of the car to control the car audio for hyundai elantra, which is more convenient to operate and safer to drive. Waterproof night vision camera, reversing image is clearer. Suitable for parking at night. Note check the radio backup camera resolution. Please enter the radio setting--factory settings--password: 8888--protocol parameter settings--reversing video resolution settings--AHD/25.
- Use this adapter to make your installation of an amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides rca output and a power wire for the remote amplifier turn on connection. Adjustable gain output.
- Important: Not compatible with factory amplified stereo systems like JBL, Bose, etc. Most if not all vehicles with NAV might have premium system which this adapter might not work with. Only works with factory non-amplified systems (no JBL/Synthesis, Bose, etc.).
- Connection is done at back of radio.
- Compatible vehicles: Hyundai: 2018-2019 Accent, 2019-2020 Elantra, 2017-2018 Elantra (7 inch touchscreen vehicles only, No NAV), 2018 Elantra GT, 2018-2019 Ioniq, 2018-2019 Kona, 2017-2019 Santa Fe, 2017-2018 Santa Fe Sport (7 inch touchscreen vehicles only, No NAV), 2019 Santa Fe XL, 2017-2018 Sonata, 2018 Sonata Hybrid, 2019 Tucson, 2019 Veloster; Kia: 2017-2019 Cadenza, 2019 Forte, 2017-2018 Forte (7 inch touchscreen vehicles only, No NAV), 2017-2018 Niro, 2019 Optima,
- 2017-2018 Optima (7 inch touchscreen vehicles only, No NAV), 2018-2019 Rio, 2017-2018 Sedona, 2017-2019 Sorento (7 inch touchscreen vehicles only, No NAV), 2017-2019 Soul, Made for 2020 Sportage (w/auto climate vehicles only), Made for 2017-2019 Sportage (7 inch touchscreen vehicles only, No NAV), 2018 Stinger
- Android 13 Car Stereo for Hyundai i30 Elantra Radio GT 2 Generation 2011 2012 2013 2014 2015 2016 2017 Head Unit GPS Navi Radio Multimedia WiFi Steering Wheel Control CarPlay BT Android Auto
- Plug & Play.Please kindly check the second gallery picture to make sure you have the correct shape/style OEM unit before purchasing.
- 【Super Android System】The latest Android 13 OS, 8Quad-Core with 4GB RAM + 64GB ROM offer you a faster and smoother experience.Built-in Wireless CARPLAY+Android Auto.It seamlessly integrates your phone with this stereo's built-in display and controls and allow you to make phone calls, access your music, send and receive messages, get directions with much more convenience during driving.Stay focused on the road.
- 【Main Features】Support steering wheel control, Bluetooth, Wifi. Built-in GPS navigation, support online and off-line navigation apps. Built-in WiFi module, support web surfing and download massive apps from Android Store. HD high resolution touch screen and the Amplifier TDA7850 4*50W will give you excellent visual and auditory enjoyment
- Support Rear View Camera, Car Radio Screen wil auto switch when you backing your car. Product included:1 x Android player 1x power cable 1 x RCA cable 1 x GPS antenna USB adapters/1*Mic etc. If you have any questions about the car stereo, please feel free to contact us.
- PACKAGE OF 6 ITEMS - Kicker 46CSC654 6 ½ inch speakers (2 pairs), Metra 72-7302 speaker harness (2 pairs), and Metra 82-7303 speaker adapters for Hyundai Elantra 2017-2020 (2 pairs)
- SPEAKER FEATURES - CS Series 2-way coaxial speakers deliver a full range sound experience with an ultra-clean bass by hitting all frequencies with high sensitivity, producing a sound output of 300 watts MAX each pair
- GREAT FIT FOR YOUR HYUNDAI - Perfectly matched by our car audio experts, this speaker package was created for Hyundai Elantra 2017-2020 to save you research time when upgrading your standard factory speakers
- BEST VALUE FOR YOUR MONEY - This all-in-one Kicker bundle is better together
- SUPER EASY TO INSTALL - The included adapters and harnesses make it a simple and quick plug-and-play installation, with no cutting needed
Last update on 2024-07-09 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Technical Service Bulletin
GROUP
NUMBER
ELECTRICAL
19-BE-010H
DATE
MODEL(S)
May 2019
2012 – 2016
(see chart below)
CLEARING DIAGNOSTIC CODE(S) FROM THE
BLUE LINK SYSTEM (GEN 1)
This bulletin supersedes TSB 12-BE-005-2. To update the applicable vehicles section and provide examples of the head unit type.
Description: This bulletin provides information related to clearing all Diagnostic codes for vehicles equipped with the Blue Link system (Gen 1).
Applicable Vehicles: The matrix below outlines the vehicles where the clearing of DTC codes via Blue Link applies. Please check below to ensure that the vehicle has Blue Link Gen 1 prior to proceeding. Model Year Model Blue Link Gen 1 2012 – 2014 Azera All 2013 – 2016 Elantra All 2014 Elantra Coupe All 2013 – 2015 Elantra GT All 2016 Elantra GT Audio 3.0A 2014 – 2016 Equus All 2013 – 2014 Genesis All 2013 – 2016 Genesis Coupe All 2015 – 2016 Santa Fe All 2012 – 2014 Sonata All 2015 Sonata Audio 3.0B 2012 – 2015 Sonata Hybrid All 2016 Sonata Hybrid Audio 3.0B, AVN 3.0 2014 – 2015 Tucson All 2012 – 2015 Veloster All 2016 Veloster LG Audio
SUBJECT:
Failure to complete this procedure will result in the customer continuing to receive the Blue Link message stating that there is “A possible condition” or “Multiple conditions have occurred” with their vehicle and their Customer Web Portal home page continuing to show the Diagnostic Code(s) as current.
NOTE
CLEARING DIAGNOSTIC CODE (S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 2 of 5
SUBJECT:
Head Unit type reference:
Audio 3.0A / 3.0B AVN 3.0 LG Audio
3.0A
3.0B
After repairing a vehicle and clearing all the Diagnostic Code(s) using the
GDS, a Blue Link call must be made to completely clear the code(s).
Before starting the Blue Link code clearing procedure, confirm all of the
Diagnostic Codes in HISTORY and ACTIVE status are cleared from the
vehicle using GDS.
Before starting Blue Link code clearing procedure, confirm if the vehicle is
already enrolled in Blue Link.
Once account status has been determined, refer to the appropriate section
below for the correct procedure to clear Blue Link Diagnostic Code(s).
CLEARING DIAGNOSTIC CODE(S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 3 of 5
SUBJECT:
HOW TO DETERMINE IF VEHICLE HAS BEEN ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Turn the vehicle ENGINE ON.
3. Allow engine to idle for at least 10 seconds, and then proceed to the next
step.
4. Press the Blue Link button on the rear view mirror.
5. Wait for the system to prompt “Please say the name of the service”, and
then say “Menu”.
6. The interactive voice will announce one of the available options below
which will determine the blue link account status:
a. Enrolled – “Menu. There are four categories. Please say
Navigation, Information, Entertainment, or Vehicle Assist”.
b. Not Enrolled – “Menu. You can say Port Inspection, Dealer
PDI, Vehicle Report, Navigation Demo, or Goodbye”.
VEHICLE NOT YET ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Disconnect the GDS tool from the OBD-II connector.
3. Turn the ignition ON and then OFF, wait 10 seconds, and repeat ignition
ON and OFF again.
4. Turn the vehicle engine on and allow engine to idle for 10 seconds.
Proceed to the next step.
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
CLEARING DIAGNOSTIC CODE (S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 4 of 5
SUBJECT:
5. Press the Blue Link button on the rear view mirror.
6. Wait for the system to prompt “Please say the name of the service”, and
then say “Vehicle Report”. System will confirm by stating “Vehicle Report
Submitted”.
7. After confirmation, the system will prompt “Please say the name of the
service”, and then say “Goodbye”. Blue Link system will then disconnect
and end the call.
8. LEAVE ENGINE RUNNING FOR A MINIMUM OF 3 MINUTES, and then
turn the engine off.
9. Turn Engine ON and press the Blue Link button on the rear view mirror.
10. Verify “A possible condition” message is no longer heard.
VEHICLE ALREADY ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Disconnect the GDS tool from the OBD-II connector
*
If the “A possible condition” message is still heard, repeat steps 3-10.
NOTE
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
CLEARING DIAGNOSTIC CODE(S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 5 of 5
SUBJECT:
3. Turn the ignition ON and then OFF, wait 10 seconds, and repeat ignition
ON and OFF again.
4. Turn the vehicle engine on and allow engine to idle for 10 seconds.
Proceed to the next step.
5. Press the Blue Link button on the rear view mirror.
6. Wait for the system to prompt “Please say the name of the service”, and
then say “Vehicle Assist”.
7. System will confirm by stating “Vehicle Assist, you can say roadside
assistance, agent assistance, service link, quick tip, or main menu”.
Then say “Blue Link Service Complete”. This is a hidden command, so
the Blue Link interactive voice will not list it as an available option.
8. System will confirm by stating “Service complete please say Main Menu or
Goodbye”, then say “Goodbye”. Blue Link system will then disconnect
and end the call.
9. LEAVE ENGINE RUNNING FOR A MINIMUM OF 3 MINUTES, and then
turn the engine off.
10. Turn Engine ON and press the Blue Link button on the rear view mirror
11. Verify “A possible condition” message is no longer heard.
*
If the “A possible condition” message is still heard, repeat steps 3-11.
NOTE
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
SEOCONTENT-END