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NHTSA ID Number: 10161753
Manufacturer Communication Number: 19-BE-010H
Summary
This bulletin provides information related to clearing all Diagnostic codes for vehicles equipped with the Blue Link system (Gen 1).
34 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HYUNDAI | AZERA | 2012-2014 |
HYUNDAI | ELANTRA | 2013-2016 |
HYUNDAI | EQUUS | 2014-2016 |
HYUNDAI | GENESIS | 2013-2014 |
HYUNDAI | GENESIS COUPE | 2013-2016 |
HYUNDAI | SANTA FE | 2015-2016 |
HYUNDAI | SONATA | 2012-2015 |
HYUNDAI | SONATA HYBRID | 2012-2016 |
HYUNDAI | TUCSON | 2014-2015 |
HYUNDAI | VELOSTER | 2012-2016 |
- After repairing a vehicle and clearing all the Diagnostic Code(s) using the GDS, a Blue Link call must be made to completely clear the code(s).
- Before starting the Blue Link code clearing procedure, confirm all of the Diagnostic Codes in HISTORY and ACTIVE status are cleared from the vehicle using GDS.
- Before starting Blue Link code clearing procedure, confirm if the vehicle is already enrolled in Blue Link.
- Once account status has been determined, refer to the appropriate section below for the correct procedure to clear Blue Link Diagnostic Code(s).
NUMBER
19-BE-010H
DATE
May 2019
https://www.nhtsa.gov/recalls?nhtsaId=10161753
https://static.nhtsa.gov/odi/tsbs/2019/MC-10161753-9999.pdf
- Precision manufactured for a perfect fit
- Follow the manufacturer's specifications for safe usage
- Parts are "plug and play" for easy installation
- Car Audio Integration Products
- Made from quality materials
- 【Applicable Car Models】This android 13 car stereo is only for Hyundai Tucson IX35 2010 2011 2012 2013 2014 2015,before you purchasing it,please you confirm your car’s model. Note: this car radio is for basic car radio, if you find that wiring harness included isn’t the correct one, you need extra harness and canbus to use factory backup camera and swc,please contact us via Amazon message to get them,thanks
- 【Android 13 with 2GB RAM+64GB ROM】Double din Car Stereo:Radio chip-MT6625, Quad-core, frequency up to 1.5GHZ makes it get better performance in vehicles,10.0 inch HD 2.5D touchscreen,1024x600 resolution, 1080P video play.
- 【Bluetooth+ CarPlay +Android Auto】This car stereo has customized ZLINK app.Wireless Carplay:only connect the iPhone’s Bluetooth to the head unit; Wired Android auto:connect the phone’s original data cable to the carplay carplay stereo. Built-in Bluetooth,support Bluetooth calling and music;Built-in mic, picks up your voice and your car speakers let you hear the person on the other side.
- 【GPS Navigation & WiFi Connect+HiFi】Built-in offline map of North America in double din stereo. Also support online map, after connecting WiFi or hotspot, you can use online GPS Navigation at anywhere,you can download APP from play store,you can enjoy surfing internet,online video on apple carplay radio.Latest Android 13 Car Radio support HiFi, reproduced sound highly similar to your original sound, upgrade your car entertainment system.
- 【Multifunctions of android stereo】Multiple typical:FM&AM radio;Rear camera input(Include a AHD backup camera);Steering wheel control;HiFi & EQ Settings,DSP, AUX,RCA output,Dual USB;Logo setting;Brightness etc.
- 【Applicable Car Models】This car radio for Hyundai Sonata NF 2004 2005 2006 2007 2008, please compare your car center console and adapter connector before purchasing. Car stereo with Android 13 latest response and smooth Operation system, 2GB RAM 64GB ROM. Note: this car radio is for basic car radio, if you find that wiring harness included isn’t the correct one, you need extra harness and canbus to use factory backup camera and swc,please contact us via Amazon message to get them,thanks
- 【Compatible with Apple Carplay & Android Auto】In dash GPS car stereo is compatible with wired/wireless Apple Carplay and Android Auto, users can make voice control to access car stereo and use map navigation, make phone call, play music and send, receive messages etc. This android radio supports IOS 15.3 and below, Android 12 and below.(Note: Huawei mobile phones are not supported)
- 【HiFi & EQ Settings】Double din car radio features Hi-Fi Audio(High Fidelity) create the sound effects like a live concert and enjoy this sound in the car, support subwoofer. Car audio recevier support 15-band EQ, at the same time, it presets classical, jazz, pop, rock and other modes, meet your different needs for sound quality.
- 【Double DIN Car Stereo with GPS Navigation & WiFi Connection】This Bluetooth radio has a built-in offline map APK "Here We GO". After connecting to wifi, you can download offline maps or use online maps. The android radio supports a variety of navigation applications to make travelling easier. You can also download many other apps in the app store, such as Youtube, Waze, FB, etc. watching real-time TV show, which can enrich your car life.
- 【Car Radio with Bluetooth & FM/RDS Radio】Car radio for hyundai sonata nf supports bluetooth hands-free calling, Bluetooth music player and automatically loads the phonebook, clearer voice when accepting calls. And support to add an external microphone solving your calling problem (External microphone Included). Listen to channel transmissions, weather forecasts, road conditions in real time, etc. via FM/RDS radio.
- Use this adapter to make your installation of an amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides rca output and a power wire for the remote amplifier turn on connection. Adjustable gain output.
- Important: Not compatible with factory amplified stereo systems like JBL, Bose, etc. Most if not all vehicles with NAV might have premium system which this adapter might not work with. Only works with factory non-amplified systems (no JBL/Synthesis, Bose, etc.).
- Connection is done at back of radio.
- Compatible vehicles: Hyundai: 2018-2019 Accent, 2019-2020 Elantra, 2017-2018 Elantra (7 inch touchscreen vehicles only, No NAV), 2018 Elantra GT, 2018-2019 Ioniq, 2018-2019 Kona, 2017-2019 Santa Fe, 2017-2018 Santa Fe Sport (7 inch touchscreen vehicles only, No NAV), 2019 Santa Fe XL, 2017-2018 Sonata, 2018 Sonata Hybrid, 2019 Tucson, 2019 Veloster; Kia: 2017-2019 Cadenza, 2019 Forte, 2017-2018 Forte (7 inch touchscreen vehicles only, No NAV), 2017-2018 Niro, 2019 Optima,
- 2017-2018 Optima (7 inch touchscreen vehicles only, No NAV), 2018-2019 Rio, 2017-2018 Sedona, 2017-2019 Sorento (7 inch touchscreen vehicles only, No NAV), 2017-2019 Soul, Made for 2020 Sportage (w/auto climate vehicles only), Made for 2017-2019 Sportage (7 inch touchscreen vehicles only, No NAV), 2018 Stinger
- 🚘【𝐂𝐨𝐦𝐩𝐚𝐭𝐢𝐛𝐥𝐞 𝐕𝐞𝐡𝐢𝐜𝐥𝐞𝐬】 Car Radio Fit for hyundai elantra 2011 2012 2013 : Specifically designed to seamlessly integrate with your Hyundai Elantra models, ensuring a perfect fit and easy installation,9'' 2.5D Tempered Glass Mirror auto radio player. RAM 2G + ROM 32G , High definition 1280x800P, full capacitance touch screen for easy operation, well designed user interface for car only
- 【𝐁𝐮𝐢𝐥𝐭-𝐢𝐧 𝐖𝐢𝐫𝐞𝐥𝐞𝐬𝐬 𝐂𝐚𝐫𝐏𝐥𝐚𝐲, 𝐀𝐧𝐝𝐫𝐨𝐢𝐝 𝐀𝐮𝐭𝐨】The android car radio for hyundai comes with built-in CarPlay and Android Auto, offering swift access to phone apps. With functionalities such as GPS navigation, calling, messaging, and music playback, you can remain focused on the road while staying connected. The 9-inch touchscreen enables effortless operation and also supports Bluetooth hands-free calling and FM Radio to keep you connected and entertained while on the road
- 🚘【𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐬】Enjoy the convenience of both wireless and wired connectivity options. Connect the car stereo to your phone using Bluetooth or a USB cable to access mobile map navigation, music software, and Internet radio functions sucn as YouTube, TikTok or Spotify.
- 🚘【𝐒𝐚𝐟𝐞𝐭𝐲 𝐅𝐢𝐫𝐬𝐭】 Steering wheel control device and voice control also improve driving convenience and safety by reducing visual distractions caused by operating the player while driving, allowing drivers to stay more focused on the road and traffic. also came with a backup camera. By observing the camera’s image, drivers can see the situation behind the vehicle more clearly, avoiding collisions and other dangerous situations
- 🚘【𝐈𝐧𝐬𝐭𝐚𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐀𝐟𝐭𝐞𝐫 𝐒𝐚𝐥𝐞𝐬】⭕⭕𝐍𝐨𝐭𝐞:If the radio and frame match the car but the connectors don't fit. Then provide a picture of the socket on the back of your original car and we customize the harness and canbus for you!. If you encounter any issues with the product, feel free to ask our customer service team via Amazon. We are here to fully support you
- PACKAGE OF 6 ITEMS - Kicker 43DSC6504 6 ½ inch speakers (2 pairs), Metra 72-7302 speaker harness (2 pairs), and Metra 82-7303 speaker adapters for Hyundai Elantra 2017-2020 (2 pairs)
- SPEAKER FEATURES - DS Series 2-way coaxial speakers deliver a full range sound experience with an ultra-clean bass by hitting all frequencies with high sensitivity, producing a sound output of 240 watts MAX each pair
- GREAT FIT FOR YOUR HYUNDAI - Perfectly matched by our car audio experts, this speaker package was created for Hyundai Elantra 2017-2020 to save you research time when upgrading your standard factory speakers
- BEST VALUE FOR YOUR MONEY - This all-in-one Kicker bundle is better together
- SUPER EASY TO INSTALL - The included adapters and harnesses make it a simple and quick plug-and-play installation, with no cutting needed
- PACKAGE OF 6 ITEMS - Kicker 46CSC654 6 ½ inch speakers (2 pairs), Metra 72-7300 speaker harness (2 pairs), and Metra 82-7303 speaker adapters for Hyundai Elantra 2011-2016 (2 pairs)
- SPEAKER FEATURES - CS Series 2-way coaxial speakers deliver a full range sound experience with an ultra-clean bass by hitting all frequencies with high sensitivity, producing a sound output of 300 watts MAX each pair
- GREAT FIT FOR YOUR HYUNDAI - Perfectly matched by our car audio experts, this speaker package was created for Hyundai Elantra 2011-2016 to save you research time when upgrading your standard factory speakers
- BEST VALUE FOR YOUR MONEY - This all-in-one Kicker bundle is better together
- SUPER EASY TO INSTALL - The included adapters and harnesses make it a simple and quick plug-and-play installation, with no cutting needed
- 6.5" Speaker Power Handling: 100W RMS | 300W PEAK
- Direct Fit OEM Replacement Size
- Single 4-Ohm
- Simply plug and play installation, no cutting required
- 18 gauge high quality speaker wire
- PACKAGE OF 6 ITEMS - Kicker 43DSC6504 6 ½ inch speakers (2 pairs), Metra 72-7300 speaker harness (2 pairs), and Metra 82-7303 speaker adapters for Hyundai Elantra 2011-2016 (2 pairs)
- SPEAKER FEATURES - DS Series 2-way coaxial speakers deliver a full range sound experience with an ultra-clean bass by hitting all frequencies with high sensitivity, producing a sound output of 240 watts MAX each pair
- GREAT FIT FOR YOUR HYUNDAI - Perfectly matched by our car audio experts, this speaker package was created for Hyundai Elantra 2011-2016 to save you research time when upgrading your standard factory speakers
- BEST VALUE FOR YOUR MONEY - This all-in-one Kicker bundle is better together
- SUPER EASY TO INSTALL - The included adapters and harnesses make it a simple and quick plug-and-play installation, with no cutting needed
- Existing subscribers must first complete current membership term before linking new subscription term
- With Audition's digital audio editing software, you can create, mix, and design sound effects
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Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Technical Service Bulletin
GROUP
NUMBER
ELECTRICAL
19-BE-010H
DATE
MODEL(S)
May 2019
2012 – 2016
(see chart below)
CLEARING DIAGNOSTIC CODE(S) FROM THE
BLUE LINK SYSTEM (GEN 1)
This bulletin supersedes TSB 12-BE-005-2. To update the applicable vehicles section and provide examples of the head unit type.
Description: This bulletin provides information related to clearing all Diagnostic codes for vehicles equipped with the Blue Link system (Gen 1).
Applicable Vehicles: The matrix below outlines the vehicles where the clearing of DTC codes via Blue Link applies. Please check below to ensure that the vehicle has Blue Link Gen 1 prior to proceeding. Model Year Model Blue Link Gen 1 2012 – 2014 Azera All 2013 – 2016 Elantra All 2014 Elantra Coupe All 2013 – 2015 Elantra GT All 2016 Elantra GT Audio 3.0A 2014 – 2016 Equus All 2013 – 2014 Genesis All 2013 – 2016 Genesis Coupe All 2015 – 2016 Santa Fe All 2012 – 2014 Sonata All 2015 Sonata Audio 3.0B 2012 – 2015 Sonata Hybrid All 2016 Sonata Hybrid Audio 3.0B, AVN 3.0 2014 – 2015 Tucson All 2012 – 2015 Veloster All 2016 Veloster LG Audio
SUBJECT:
Failure to complete this procedure will result in the customer continuing to receive the Blue Link message stating that there is “A possible condition” or “Multiple conditions have occurred” with their vehicle and their Customer Web Portal home page continuing to show the Diagnostic Code(s) as current.
NOTE
CLEARING DIAGNOSTIC CODE (S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 2 of 5
SUBJECT:
Head Unit type reference:
Audio 3.0A / 3.0B AVN 3.0 LG Audio
3.0A
3.0B
After repairing a vehicle and clearing all the Diagnostic Code(s) using the
GDS, a Blue Link call must be made to completely clear the code(s).
Before starting the Blue Link code clearing procedure, confirm all of the
Diagnostic Codes in HISTORY and ACTIVE status are cleared from the
vehicle using GDS.
Before starting Blue Link code clearing procedure, confirm if the vehicle is
already enrolled in Blue Link.
Once account status has been determined, refer to the appropriate section
below for the correct procedure to clear Blue Link Diagnostic Code(s).
CLEARING DIAGNOSTIC CODE(S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 3 of 5
SUBJECT:
HOW TO DETERMINE IF VEHICLE HAS BEEN ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Turn the vehicle ENGINE ON.
3. Allow engine to idle for at least 10 seconds, and then proceed to the next
step.
4. Press the Blue Link button on the rear view mirror.
5. Wait for the system to prompt “Please say the name of the service”, and
then say “Menu”.
6. The interactive voice will announce one of the available options below
which will determine the blue link account status:
a. Enrolled – “Menu. There are four categories. Please say
Navigation, Information, Entertainment, or Vehicle Assist”.
b. Not Enrolled – “Menu. You can say Port Inspection, Dealer
PDI, Vehicle Report, Navigation Demo, or Goodbye”.
VEHICLE NOT YET ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Disconnect the GDS tool from the OBD-II connector.
3. Turn the ignition ON and then OFF, wait 10 seconds, and repeat ignition
ON and OFF again.
4. Turn the vehicle engine on and allow engine to idle for 10 seconds.
Proceed to the next step.
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
CLEARING DIAGNOSTIC CODE (S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 4 of 5
SUBJECT:
5. Press the Blue Link button on the rear view mirror.
6. Wait for the system to prompt “Please say the name of the service”, and
then say “Vehicle Report”. System will confirm by stating “Vehicle Report
Submitted”.
7. After confirmation, the system will prompt “Please say the name of the
service”, and then say “Goodbye”. Blue Link system will then disconnect
and end the call.
8. LEAVE ENGINE RUNNING FOR A MINIMUM OF 3 MINUTES, and then
turn the engine off.
9. Turn Engine ON and press the Blue Link button on the rear view mirror.
10. Verify “A possible condition” message is no longer heard.
VEHICLE ALREADY ENROLLED IN BLUE LINK:
1. Make sure vehicle is in an open location where cellular signal is not
affected.
2. Disconnect the GDS tool from the OBD-II connector
*
If the “A possible condition” message is still heard, repeat steps 3-10.
NOTE
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
CLEARING DIAGNOSTIC CODE(S) FROM THE BLUE LINK SYSTEM (GEN 1)
TSB #: 19-BE-010H Page 5 of 5
SUBJECT:
3. Turn the ignition ON and then OFF, wait 10 seconds, and repeat ignition
ON and OFF again.
4. Turn the vehicle engine on and allow engine to idle for 10 seconds.
Proceed to the next step.
5. Press the Blue Link button on the rear view mirror.
6. Wait for the system to prompt “Please say the name of the service”, and
then say “Vehicle Assist”.
7. System will confirm by stating “Vehicle Assist, you can say roadside
assistance, agent assistance, service link, quick tip, or main menu”.
Then say “Blue Link Service Complete”. This is a hidden command, so
the Blue Link interactive voice will not list it as an available option.
8. System will confirm by stating “Service complete please say Main Menu or
Goodbye”, then say “Goodbye”. Blue Link system will then disconnect
and end the call.
9. LEAVE ENGINE RUNNING FOR A MINIMUM OF 3 MINUTES, and then
turn the engine off.
10. Turn Engine ON and press the Blue Link button on the rear view mirror
11. Verify “A possible condition” message is no longer heard.
*
If the “A possible condition” message is still heard, repeat steps 3-11.
NOTE
For HEV, confirm that the “EV mode” “READY” is displayed on the
instrument cluster or the engine is running.
NOTE
SEOCONTENT-END