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March 12, 2018 NHTSA CAMPAIGN NUMBER: 18V166000
Voltage Protection Device Improper Activation
If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
NHTSA Campaign Number: 18V166
Manufacturer Hyundai Motor America
Components HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 2,840
Summary
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Hyundai Sonata Plug-In Hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Remedy
Hyundai will notify owners, and dealers will remove the VPD switch and install a new Battery Management System (BMS) that contains an Overvoltage Protection Device (OPD). The recall is expected to begin May 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 175.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Hyundai has a Recall
Recall 175 Dealer Best Practice
Date: March 22, 2018
Attn: Dealer Principal/General Manager/Service Manager/Parts Manager
Subject: Recall 175: 2016-2018 Sonata Plug-In Hybrid Voltage Protection Device (Remedy Not Yet Available)
***IMPORTANT Dealer Stock and Retail Vehicles***
As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.
Affected Vehicles
Hyundai has announced, but not yet launched, a safety recall in the United States to replace the Voltage Protection Device (“VPD”) in certain:
- 2016-2018 Hyundai Sonata Plug-in Hybrid vehicles produced from July 31, 2015 through August 31, 2017 by Hyundai Motor Company (“HMC”) in South Korea.
Description
The subject vehicles are equipped with a Voltage Protection Device (“VPD”) designed to monitor the hybrid battery’s state of charge and safeguard the hybrid battery from overvoltage by disconnecting the power to the electric motor. In limited instances, during the charging/discharging process, the hybrid battery could swell and inadvertently activate the VPD switch. If the VPD switch is activated while the vehicle is driven in the Electric Vehicle (“EV”) drive mode, the electric motor could become inoperative and the vehicle could lose motive power.
Service Action
- We are currently making preparations to implement the recall remedy. A Technical Service Bulletin (TSB) will be provided when the remedy is available.
- For any customers that are currently experiencing a concern related to this recall, please confirm with Hyundai Techline that there are no revised instructions.
- Refer to the below Customer FAQ section.
Parts
- Additional details will be provided when the recall remedy is available.
Customer Notification
This recall has been posted to the NHTSA website, and you may receive phone calls from customers with questions regarding this matter. Hyundai will notify all owners of the vehicles described above to return their vehicles to their Hyundai dealers for repair once the remedy is available. Customer notification letters of the recall are scheduled to be mailed in early May, 2018.
Thank you for your prompt attention to this important safety matter and continued commitment to taking care of Hyundai customers.
Hyundai Motor America
Customer FAQ
| Q1: | What is the issue? |
| A1: | The subject vehicles are equipped with a Voltage Protection Device (“VPD”) designed to monitor the hybrid battery’s state of charge and safeguard the hybrid battery from overvoltage by disconnecting the power to the electric motor. In limited instances, during the charging/discharging process, the hybrid battery could swell and inadvertently activate the VPD switch. |
| Q2: | What is the safety concern? |
| A2: | If the VPD switch is activated while the vehicle is driven in the Electric Vehicle (“EV”) drive mode, the electric motor could become inoperative and the vehicle could lose motive power increasing the risk of a crash. |
| Q3: | What are the affected vehicles? |
| A3: | Approximately 2,840 model year 2016 – 2018 Hyundai Sonata Plug-in Hybrid vehicles produced between 07/31/2015 and 08/31/2017 by Hyundai Motor Company in South Korea. |
| Q4: | Have there been any accidents or injuries? |
| A4: | Hyundai is not aware of any accidents or injuries related to this condition. |
| Q5: | What will be done during the recall service? |
| A5: | Hyundai plans to remove the current VPD switch and install a new Battery Management System (“BMS”) module containing an Overvoltage Protection Device (“OPD”) switch. Hyundai is currently making preparations to implement the recall remedy. |
| Q6: | Should customers have their vehicles inspected at their dealer to make sure they are safe? |
| A6: | If a customer owns an affected vehicle, they will receive written notification of the recall by first class mail. In the interim, if the customer experiences a “Check Hybrid System” warning light, they should seek service at their Hyundai dealer as soon as possible. |
| Q7: | When will owners be notified? |
| A7: | Hyundai will begin notifying owners of the affected vehicles no later than May, 2018. In the meantime, updated information about this recall can be found at www.hyundaiusa.com/campaign175 . |
| Q8: | Can the recall service be performed now? (prior to receiving notice) |
| A8: | No. Hyundai is currently making preparations to implement the recall remedy. Once a remedy becomes available, Hyundai will notify customers of the affected units. |
| Key Contact Information | ||
| Dealer Support | Contact Information | Description |
| Parts | HyundaiPartsHotline@MobisUSA.com 1-800-545-4515 | Parts ordering hotline |
| Techline | 1‐800‐325‐6604 | Vehicle Technical Support for Hyundai Dealer Technicians |
| Warranty HELPREP Line | 1‐877‐446‐2922 | Warranty Claim questions for Hyundai Dealers |
| Warranty Prior Approval (PA) Center | 1‐844-371-3808 | Warranty Prior Approval (PA) Center for Hyundai Dealers |
| Xtime Technical Support | Support@xtime.com 1‐866‐984‐6355 | Assistance with Car Care Scheduling:
• Appointment / Shop Capacity Management / Campaign Integration / Operation Codes |
| Customer Support | Contact Information | Description |
| Hyundai Customer Care Center (Recall / Campaign Questions) | 1‐855‐671‐3059 | Customer questions or concerns related to recall or service campaigns |
| Hyundai Recall / Campaign Website | www.hyundaiusa.com/campaign175 | Updated information related to the specific recall or service campaign |
| Hyundai Customer Care Center (General Questions) | 1‐800‐633‐5151 | Customers general questions, non‐campaign related |
| Hyundai Roadside Assistance | 1-800-243-7766 | Hyundai Roadside Assistance |
| Key Reference Information | |
| Name | Source |
| Campaign Central | Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com |
| Car Care Scheduling (Xtime) – Tutorials | www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling |
| Car Care Scheduling (Xtime) – Recall Appointment Notification | 1. Log into Xtime
2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” |
| Parts – Campaign Parts Management (CPM) Procedure | As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management |
| Service Rental Car (SRC) Program | www.HyundaiDealer.com > Service tab |
| Technical Service Bulletin (TSB) | www.HyundaiDealer.com > Service tab > Hyundai Tech Info |
| Uncompleted Campaign VIN Listing | A listing of vehicles is located on WEBDCS> SERVICE tab> select
UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. |
| Recall Campaign Website | www.hyundaiusa.com/recall www.hyundaiusa.com/campaign175 |
| NHTSA Website | www.safercar.gov |
Technical Service Bulletin |
GROUP RECALL |
NUMBER 18-01-019 |
| DATE MAY, 2018 |
MODEL SONATA PLUG-IN HYBRID (LF PHEV) |
|
| SUBJECT: 2016-2017 SONATA PHEV BATTERY BMS AND WIRING REPLACEMENT (RECALL CAMPAIGN 175) |
||
IMPORTANT
*** Dealer Stock & Retail Vehicles ***
Dealers must perform this Recall Campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America’s “Warranty Vehicle Information” screen via WEBDCS to identify open Campaigns.
Description:
The subject vehicles are equipped with a Voltage Protection Device (“VPD”) designed to monitor the hybrid battery’s state of charge and safeguard the hybrid battery from overvoltage by disconnecting the power to the electric motor. In limited instances, during the charging/discharging process, the hybrid battery could swell and inadvertently activate the VPD switch. If the VPD switch is activated while the vehicle is driven in the Electric Vehicle (“EV”) drive mode, the electric motor could become inoperative and the vehicle could lose motive power.
The vehicle may display a Check Hybrid System Light On with the following DTC in the Battery Management System (BMS):
- DTC P1BA7 – Overcharge Detection Active
This bulletin’s Service Procedure will convert the PHEV battery overcharge detection system from a Voltage Protection Device (VPD) mechanical type switch to an Overvoltage Protection Device (OPD) electronic type device internal to both the new SUB BMS and MAIN BMS.
The following will be performed to achieve the conversion to an OPD type system:
- Replace the Sub and Main BMS.
- Replace Sub and Main BMS Wiring.
| Applicable Vehicles: | Certain 2016-2017MY Sonata Plug-In Hybrid (LF PHEV) vehicles produced between Jun 24, 2015 to Aug 31, 2017. |
Warranty Information:
| Model | Op Code | Operation | Op Time | Causal Part | Nature Code | Cause Code |
|---|---|---|---|---|---|---|
| Sonata Plug-In Hybrid (LF PHEV) | 81C016R0 | BMS & WIRING REPLACEMENT | 2.0 M/H | 37503-
E6AS1 |
I3A | ZZ3 |
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part is found in need of replacement while performing Recall 175 and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to performing the work.
Parts Information:
| PART NAME | FIGURE / PART NUMBER | REMARK |
|---|---|---|
| MAIN BMS | 1 per vehicle | |
| 37513-E6520QQH | ||
| SUB BMS | 1 per vehicle | |
| 37513-E6620QQH | ||
| MAIN BMS WIRING | 1 per vehicle | |
| 37517-E6520QQH | ||
| SUB BMS WIRING | 1 per vehicle | |
| 37517-E6620QQH |
Required Tools List:
- Insulated safety gloves
- Cordless impact gun 3/8”
- Cordless screw gun
- Ratchet – 3/8” with extensions and 10, 12, and 17 mm sockets
- Torque wrench
- Trim tool remover
- Electrical tape
- Pocket flat head
Service Procedure:
- Per HEV “General Safety Information and Caution” in the Shop Manual, wear insulated safety gloves for this entire service procedure.
- Open the trunk and access the safety plug under the luggage compartment floor. Unfasten the hook (a) and remove the safety plug (b) by pulling the lever (c) in the direction of the arrow.
- Record the customer radio presets.
- Remove the negative terminal from the 12V battery.
Tightening torque:
4.0 ~ 6.0 N.m (0.4 ~ 0.6 kgf.m, 3.0 ~ 4.4 lb-ft)
WARNING
- Be sure to read and follow the “General Safety Information and Caution” before doing any work related with the high voltage system.
- Wait 5 minutes after disconnection to allow for high voltage system capacitor discharge.
- Failure to follow the safety guidelines may result in serious electrical injuries.
NOTICE
The safety plug disconnects both the PHEV Main and Sub High Voltage Battery.
- Remove the following to access the PHEV Main and Sub High Voltage Battery:
- Rear Seat Lower Assembly.
- Rear Seat Back Assembly.
- Trunk Partition Board.
- Trunk Cover Board and Felt.
- Trunk Felt Side Trims on both sides.
Refer to the Service Manual for detailed removal instructions.
This diagram identifies both the Main and Sub High Voltage Battery Packs in the PHEV.
- Disconnect the BMS and high voltage connectors (A) from the Sub High Voltage Battery.
- Remove the mounting nuts and cooling duct (B) from the Sub High Voltage Battery.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Remove the mounting bolts and Sub High Voltage Battery Pack from the vehicle.
Tool: 17mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
78.4 ~ 117.7N.m (8.0 ~ 12.0 kgf.m,57.9 ~ 86.8lb-ft)
- Remove the mounting bolts and cover from the Sub High Voltage Battery Pack.
- Disconnect the BMS connectors and remove the Sub-BMS.
NOTICE
The old Sub-BMS ECU will be discarded and replaced later by the new SUB BMS P/N 37513-E6620QQH.
- Loosen the ground bolt socket and mounting clips.
Pull out the wiring as shown in the picture to the right.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Trim tool remover and pocket flat head.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Place the Sub High Voltage Battery Pack upside down.
Remove the mounting bolts and the watertight case (C).
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Remove the VPD mounting bolts and discard (NOTE: VPD will be discarded with the wiring).
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
- Remove the wiring mounting clips and disconnect the connector.
Tool: Trim tool remover and pocket flat head.
- Remove the mounting clips and remove the VPD mounting bolts.
- Remove and discard the existing Sub-BMS Wiring including VPD and its 2 mounting bolts.
- Install the new SUB BMS WIRING 37517-E6620QQH.
NOTICE
The new SUB BMS WIRING does not have a VPD, it is no longer needed.
- Reinstall the watertight cover to the Sub High Voltage Battery Pack.
Turn the battery pack back over on the cover side.
- Install the new SUB BMS 37513-E6620QQH.
NOTICE
Make sure to fully connect all BMS connectors until a clicking sound is heard.
- Reinstall the removed parts on the Sub High Voltage Battery Pack in reverse order of removal.
NOTE: The Main High Voltage Battery Pack will not be removed from the vehicle.
- Loosen the mounting bolts and remove the front cover (D) of the Main High Voltage Battery Pack.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the BMS connector
- Loosen the mounting bolts and remove the rear cover (E) of the Main High Voltage Battery Pack.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Loosen the mounting bolts, nuts, and remove the cover (F) of the Main High Voltage Battery Pack.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Ratchet 3/8”.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the OBC and CPU connectors.
Loosen the ground bolt.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Remove the inverter power positive and negative cable terminals.
WARNING
DO NOT allow the positive and negative cable terminals to contact each other. Tape each terminal temporarily with electrical tape to help prevent contact between the terminals.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Ratchet 3/8”.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the fan connector.
- Remove the cooling duct mounting bolts and nuts.
Remove the harness retainers to the cooling fan.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Trim tool remover and pocket flat head.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Remove the mounting screws and cooling duct (G).
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the cooling fan connectors and mounting nuts to remove both cooling fans (H & I).
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the BMS connectors (J).
- Remove the mounting nuts and the Main BMS (K).
NOTICE
The old Main BMS will be discarded and replaced later by the new MAIN BMS P/N 37513-E6520QQH.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Disconnect the Power Relay Assy. (PRA) connectors.
- Remove the mounting bolts and remove the PRA (L).
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
View after PRA removed.
- Remove the wiring mounting clips and ground bolt.
Disconnect the connector.
Tool: 10mm 3/8” socket + cordless 3/8” impact gun.
Trim tool remover and pocket flat head.
Tightening torque:
7.8 ~ 11.8N.m (0.8 ~ 1.2kgf.m, 5.8 ~ 8.7lb-ft)
- Remove the main wiring harness mounting clips.
Tool: Trim tool remover and pocket flat head.
- Remove the mounting clips, VPD nuts, and ground bolt.
- Remove and discard the existing Main BMS Wiring, the VPD and its 2 mounting nuts.
NOTICE
The new MAIN BMS WIRING does not have a VPD. It’s no longer needed.
- Install the new MAIN BMS WIRING 37517-E6520QQH.
- Reinstall the PRA.
- Install the new MAIN BMS 37513-E6520QQH.
NOTICE
Make sure to fully connect all BMS connectors until a clicking sound is heard.
- Reinstall all the remaining parts in the reverse order of removal.
- Perform a brief test drive for at least 10 minutes to ensure the vehicle is operating normally. If possible, confirm the vehicle can take a charge by looking for the green charging light on the top center of the dash.
- Perform a Fault Code Search of All Systems by GDS to make sure there are no stored DTC.
- Restore the recorded customer radio presets and set the time.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HYUNDAI | SONATA PLUG-IN HYBRID | 2016-2018 |
10 Associated Documents
Manufacturer Notices(to Dealers,etc)- March 22, 2018 – Subject: Recall 175: 2016-2018 Sonata Plug-In Hybrid Voltage Protection Device (Remedy Not Yet Available)
RCMN-18V166-6465.pdf 113.068KB
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Defect Notice 573 Report
RCLRPT-18V166-9048.PDF 214.76KB
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Chronology
RMISC-18V166-5511.pdf 75.454KB
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Recall Acknowledgement
RCAK-18V166-6826.pdf 245.799KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-18V166-5660.pdf 1258.388KB
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Recall Quarterly Report #1, 2018-2
RCLQRT-18V166-8579.PDF 214.526KB
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Recall Quarterly Report #2, 2018-3
RCLQRT-18V166-0735.PDF 211.245KB
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Recall Quarterly Report #3, 2018-4
RCLQRT-18V166-9021.PDF 211.339KB
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Safety Bulletin – SUBJECT: 2016-2017 SONATA PHEV BATTERY BMS AND WIRING REPLACEMENT (RECALL CAMPAIGN 175)
RCSB-18V166-6675.pdf 1286.665KB
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Recall Quarterly Report #4, 2019-1
RCLQRT-18V166-8088.PDF 211.448KB
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Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V166&docType=RCL
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- HIGH QUALITY – The charging station is rugged and robust, equipped with overvoltage, overheat and overcurrent protection. The indicating light on the charging station helps to show the various stages of charging and to warn of possible errors
- TECHNICAL SPECS – Input Power: 110V AC, Frequency: 60Hz, Maximum Current: 16A, Cable Length: 21ft (6.4m), Plug:NEMA 5-15, Weight: 3.3kg (7.3lbs), Operating Temp: -30C (-22F) to 50C (+122F)
- LED INDICATOR - The LED indicator lights on the charging cable show you where your car is across three different charging levels. It also alerts you if a fault is discovered
- Grizzl-E Avalanche Edition NEMA 14-50 Plug with 24 Feet Premium Cable is a simple, powerful, heavy-duty and portable Electric Vehicle Charging Station which is suitable for any weather. Compatible with all EVs and PHEVs sold in North America.
- UL Full Tested and Certified. Eligible for the Federal Rebate Program. IP67 (Water resistant), Fire resistant. Over Current, Over Voltage , Under Voltage, Missing Diode, Ground Fault, and Over Temperature Protections. Self-Monitoring and Recovery, Power Outage Recovery. Built in GFCI.
- Fast charging and adjustable amperage: 40A, 32A, 24A, 16A. Maximum current output of 40 Amps for 50A circuit breaker, 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker. Charge Rate: 28-30 miles per hour at 40A, 22-25 miles per hour at 32A, 15-18 miles per hour at 24A and 10-12 miles per hour at 16A.
- Easy to install and use. Save hundreds of dollars on installation just install a simple 14-50R outlet and you are ready to plug in your Grizzl-E. Easily transportable. Simple to remove from the mounting bracket and transport between different locations. NEMA-4 water and air tight metal enclosure. More power and output configurations for your money than any other charging station.
- 【𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐔𝐒-𝐛𝐚𝐬𝐞𝐝 𝐁𝐫𝐚𝐧𝐝】𝐓𝐞𝐫𝐚, 𝐂𝐨𝐧𝐜𝐞𝐢𝐯𝐞𝐝 𝐢𝐧 𝐭𝐡𝐞 𝐄𝐚𝐫𝐥𝐲 𝟐𝟎𝟎𝟎𝐬, 𝐂𝐮𝐥𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐢𝐧 𝐂𝐀, 𝐚𝐧 𝐄𝐬𝐭𝐞𝐞𝐦𝐞𝐝 𝐔𝐒 𝐁𝐫𝐚𝐧𝐝 𝐰𝐢𝐭𝐡 𝐎𝐯𝐞𝐫 𝟐𝟎-𝐲𝐞𝐚𝐫 𝐋𝐞𝐠𝐚𝐜𝐲. 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 𝐨𝐟 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐒𝐭𝐚𝐭𝐞 𝐆𝐨𝐯𝐞𝐫𝐧𝐦𝐞𝐧𝐭𝐬 𝐟𝐨𝐫 𝐄𝐕 𝐂𝐡𝐚𝐫𝐠𝐢𝐧𝐠 𝐒𝐭𝐚𝐭𝐢𝐨𝐧𝐬. The EV charger supports 24/7 lifetime technique support.
- Supports Level 1 & Level 2: The home electric car charger for J1772 features a NEMA 5-15P to 14-50R power cord for seamless home electrical conversion, compatible with Level 1 and Level 2 EVs. Paired with a 23ft cable, you can effortlessly utilize your EV charger with standard household sockets. Moreover, the provided J-hook can help you organize wires and prevent them from becoming tangled or messy.
- 2 Ways to Delay Charging: The Tera electric car charger for J1772 supports scheduling of charging through both the touchscreen interface and the vehicle's onboard system. The level-1 & level-2 EVSE can accept reservations with a maximum delay of 12 hours via touchscreen, allowing you to schedule charging during off-peak hours to save costs.
- Adjustable Current: The Tera portable EV charger for J1772 provides adjustable ampere settings: 16A , 13A , 10A , and 8A. Rates are as follows: 10-12 miles per hour at 16Amp, 8-10 miles per hour at 13Amp, 6-7 miles per hour at 10Amp, and 5-6 miles per hour at 8Amp. You can use a standard household outlet for Level 1 charging or upgrade to Level 2 charging for faster charging as needed.
- Smart LED Screen Display: On the smart LED screen of the J1772 EV charger, prominently display amperage, speed, input voltage, delay time, and charging practices for user convenience. Package Included: Level 1 + Level 2 Portable EV Charger*1, Storage Bag*1, Hook*1, NEMA 5-15P to 14-50R Adapter Cord*1, User Manual*1.
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "WIFI Reset". 4. Re-start and add your device.
- ❤ [Working Voltage 200-260V, ONLY Fits for Nema 14-50 Plug-in Outlet]: Fits for: 200V-260V, suggest 220V or 240V(32A). Kindly Note: The adapter is needed if your home outlet is not Nema 14-50 plug-in socket. If the input voltage is under 200V, the safe current(Amperage) may be adjusted below 32A automatically because part of the electric cars such as Tesla will be adapted to the appropriate current according to the voltage change, you can reset by your ev charger directly.
- ❤ [Operating Regulations]: Plug-in Socket: Only works with Nema 14-50 plug-in socket; [Doesn't charge or shows "No Plug error"]: Pull out the charging gun, long press "Ⓐ Button" until the screen shows "Plug-and-Play", then re-start and it will work well.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker.
Last update on 2024-07-26 / Affiliate links / Images from Amazon Product Advertising API
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