Recall 164: 2015-2016 Hyundai Sonata & Genesis Parking Brake Switch

NHTSA Campaign Number: 17V359
Manufacturer Hyundai Motor America
Components PARKING BRAKE
Potential Number of Units Affected 161,074

 

Parking Brake Indicator may not Illuminate

If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles.

In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.

 

Remedy

Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge.

Owners may contact Hyundai customer service at 1-855-671-3059.

Hyundai’s number for this recall is 164.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Hyundai has a Recall


Important Recall 164 Information

 

Date: July 25, 2017

 

Attn: Dealer Principal/General Manager/Service Manager/Parts Manager

Subject: Recall 164: 2015 Sonata and Genesis Parking Brake Switch (TSB #17-01-054)

 

 

 ***IMPORTANT Dealer Stock and Retail Vehicles***

As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers should also perform all open recalls on used vehicles, demo and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

 

Affected Vehicles

Hyundai has launched a safety recall in the United States to replace the parking brake switch on:

 

Description

Vehicles with a manual parking brake are equipped with an electrical switch to illuminate the parking brake warning light in the instrument cluster.

Brake

 

Corrosion in the electrical switch can result in the parking brake warning light intermittently not illuminating when the parking brake is applied.  If the vehicle is driven with the parking brake applied, symptoms can include parking brake noise, parking brake “drag,” and smoke and/or smell from the applied parking brake.  Driving with the parking brake applied may increase the risk of a crash.

 

Parts

  • An initial shipment of parts will begin shipping the week of 7/24/17 to all dealers.
  • Additional parts can be ordered through the parts ordering system in WebDCS. Refer to the Technical Service Bulletin (TSB) #17-01-054 for additional parts details.

 

Service Action

  • The Technical Service Bulletin (TSB) #17-01-054 was published 07/25/17, and describes the service procedure to replace the parking brake switch.
  • Check your dealership’s affected VIN list in WebDCS under the Service tab > Uncompleted Campaign VIN List.
  • Refer to the below Customer FAQ.

 

Customer Notification

Hyundai will notify all owners of the vehicles described above to return their vehicles to their Hyundai dealers for repair. Customer notification letters of the recall are scheduled to be mailed beginning July 25, 2017.

 

Thank you for your prompt attention to this important safety matter and continued commitment to taking care of Hyundai customers.

 

Hyundai Motor America


Customer FAQ

 

Q1: What is the issue?

A1: Vehicles with a manual parking brake are equipped with an electrical switch to illuminate the parking brake warning light in the instrument cluster.

Corrosion in the electrical switch can result in the parking brake warning light intermittently not illuminating when the parking brake is applied.  If the vehicle is driven with the parking brake applied, symptoms can include parking brake noise, parking brake “drag,” and smoke and/or smell from the applied parking brake.  Driving with the parking brake applied may increase the risk of a crash.

 

Q2: What will be done during the recall service at the dealer?

A2: Hyundai will notify all owners of affected vehicles by first class mail to return to their Hyundai dealer to replace the parking brake switch.

 

Q3: Should customers have their vehicle inspected at their local dealer to make sure the cars are safe? A3: Customers will receive written notification of the recall by first class mail.  In the interim, customers should verify the parking brake is not applied before they drive their vehicle.

 

Q4: When will owners be notified?

A4: Owners will be mailed notification letters beginning in late July, 2017.

 

Q5: Can the recall service be performed now?  (prior to receiving notice)

A5: Customers that are currently experiencing a concern related to this recall should contact their Hyundai dealer to schedule a service appointment.


Key Contact Information
Dealer Support Contact Information Description
Parts [email protected] 1-800-545-4515 Parts ordering hotline
Techline 1‐800‐325‐6604 Vehicle Technical Support for Hyundai Dealer Technicians
Warranty HELPREP Line 1‐877‐446‐2922 Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center 1‐844-371-3808 Warranty Prior Approval (PA) Center for Hyundai Dealers
Xtime Technical Support [email protected] 1‐866‐984‐6355 Assistance with Car Care Scheduling:

• Appointment / Shop Capacity Management /

Campaign Integration / Operation Codes

Customer Support Contact Information Description
Hyundai Customer Care Center (Recall / Campaign Questions) 18556713059 Customer questions or concerns related to recall or service campaigns
Hyundai Recall / Campaign Website www.hyundaiusa.com/campaign164 Updated information related to the specific recall or service campaign
Hyundai Customer Care Center (General Questions) 1‐800‐633‐5151 Customers general questions, noncampaign related
Hyundai Roadside Assistance 1-800-243-7766 Hyundai Roadside Assistance

 

Key Reference Information
Name Source
Campaign Central Consolidated repository of recall and service campaign info.  Located on the service tab homepage in www.HyundaiDealer.com
Car Care Scheduling (Xtime) – Tutorials www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling
Car Care Scheduling (Xtime) – Recall Appointment Notification 1.     Log into Xtime

2.     Under the menu at the top left, select ‘CONFIGURE’

3.     Under the dealership tab, click “EMAIL COMMUNICATION”

4.     Slide the toggle to “ADVANCED”

5.     Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD”

Parts Campaign Parts Management (CPM) Procedure As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management
Service Rental Car (SRC) Program www.HyundaiDealer.com > Service tab
Technical Service Bulletin (TSB) www.HyundaiDealer.com > Service tab > Hyundai Tech Info
Uncompleted Campaign VIN Listing A listing of vehicles is located on WEBDCS> SERVICE tab> select

UNCOMPLETED CAMPAIGN VIN LISTING

– Dealer Stock and Retailed.

Recall Campaign Website www.hyundaiusa.com/recall www.hyundaiusa.com/campaign164
NHTSA Website www.safercar.gov

Technical Service Bulletin GROUP
RECALL
NUMBER
17-01-054
DATE
JULY, 2017
MODEL(S)
Sonata (LFa)
Genesis Sedan (DH)
SUBJECT:
2015 SONATA (LFA) GENESIS SEDAN (DH) PARKING BRAKE SWITCH REPLACEMENT,  (RECALL CAMPAIGN 164)

 

*IMPORTANT

Dealers must perform this Recall Campaign whenever an affected vehicle is in the shop for any maintenance or repair.

When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty Vehicle Information” screen via WEBDCS to identify open Campaigns.

 

Description: Certain 2015MY Genesis sedan (DH) and Sonata (LFa) vehicles with a manual parking brake are equipped with an electrical switch to illuminate the parking brake warning light in the instrument cluster. Corrosion in the electrical switch can result in the parking brake warning light intermittently not illuminating when the parking brake is applied. If the vehicle is driven with the parking brake applied, symptoms can include parking brake noise, parking brake “drag”, smoke and/or smell from the applied parking brake. This bulletin describes the procedure to replace the parking brake switch.

Brake

 

Applicable Vehicles: 

  • Certain 2015MY Genesis sedans (DH) equipped with manual parking brakes produced from December 01, 2013 to February 28, 2015.
  • Certain 2015MY Sonata (LFa) vehicles equipped with manual parking brakes produced from May 07, 2014 to March 03, 2015. 

 

Parts Information:

PART NAME BEFORE AFTER QTY.
Parking Brake Switch 93830-B1000

93830-B1000 Silver Colored Electrical Contact

Silver Colored Electrical Contact

93830-B1001QQH

93830-B1001QQH Gold Colored Electrical Contact

Gold Colored Electrical Contact

1

 

Warranty Information:

MODEL OP.

CODE

OPERATION OP. TIME CAUSAL PART NO. NATURE CAUSE
Genesis Sedan (DH) 71C051R1 Parking Brake Switch Replacement 0.4 93830-

B1000

I11 ZZ1
Sonata (LFa) 71C051R0 0.2

NOTE 1: Submit Claim on Campaign Claim Entry Screen

NOTE 2: If a part is found in need of replacement while performing Recall 164 and the affected part is still under warranty, submit a separate claim using the same Repair Order.  If the affected part is out of warranty, submit a Prior Approval Request for goodwill consideration prior to performing the work.

 

Service Procedure:

NOTICE

This TSB contains two service procedures:

 

.

Sonata (LFa) Service Procedure:

  1. If applicable, record the customer’s radio preset stations for AM/FM/XM.
  2. Turn the ignition switch OFF and disconnect the battery’s negative terminal.

Tightening torque :
3.9 ~ 5.8 Nm (0.4 ~ 0.6 kgf.m, 2.8 ~ 4.3 Ib-ft)

battery’s negative terminal

 

  1. Depress the parking brake pedal.

parking brake pedal

 

  1. Remove the parking brake switch mounting  screw (A) and remove the parking brake switch from the parking brake pedal assembly.

parking brake switch mounting screw (A)

 

  1. Disconnect the connector (B) and then remove the parking brake switch (C).
  2. Install the new parking brake switch in the opposite order of removal.
  3. Turn ‘ON’ the ignition switch and confirm the parking brake warning lamp illuminates when the parking brake pedal is applied and turns off with the parking brake released.

Disconnect the connector (B) and then remove the parking brake switch (C)


.

Genesis Sedan (DH) Service Procedure:

  1. If applicable, record the customer’s radio preset stations for AM/FM/XM.
  2. Turn the ignition switch OFF and disconnect the battery’s negative terminal.

Tightening torque :

3.9 ~ 5.8 Nm (0.4 ~ 0.6 kgf.m, 2.8 ~ 4.3 Ib-ft)

WARNING

At least three minutes must  elapse between disconnecting  the battery negative terminal (step 2) and disconnecting the knee airbag (step 9).

battery’s negative terminal

 

  1. Partially remove the body weather strip.

body weather strip

 

  1. Carefully remove the crash pad side cover.

CAUTION

Be careful not to scratch the crash pad side cover during removal.

crash pad side cover

 

  1. Remove three screws.

three screws

 

  1. Remove crash pad lower panel mounting screw.

crash pad lower panel mounting screw

 

  1. Separate the crash pad lower panel from the crash pad and then disconnect the two connectors.

crash pad lower panel

 

  1. Remove the two knee airbag mounting bolts. 

Tightening torque:
 7.8 ~ 11.8 Nm (0.8 ~ 1.2 kgf.m, 5. 8 ~ 8.7 lb-ft)

two knee airbag mounting bolts

 

  1. Disconnect the knee airbag connector and then remove the knee airbag.

WARNING

At least three minutes must elapse between disconnecting the battery negative terminal (step 2) and disconnecting the knee airbag (step 9).

knee airbag

 

  1. Depress the parking brake pedal.

parking brake pedal

 

  1. Remove the parking brake switch mounting screw (A) and remove the parking brake switch from the parking brake pedal assembly.

parking brake switch mounting screw (A)

 

  1. Disconnect the connector (B) and then remove the parking brake switch (C).
  2. Install the new parking brake switch and reassemble vehicle in the opposite order of removal.
  3. Turn ‘ON’ the ignition switch and confirm the parking brake warning lamp illuminates when the parking brake pedal is applied and turns off with the parking brake released.

Disconnect the connector (B) and then remove the parking brake switch (C)

 


https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V359-3928.pdf

Download (PDF, 124KB)


https://static.nhtsa.gov/odi/rcl/2017/RCRIT-17V359-3648.pdf

Download (PDF, 1.11MB)


https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V359-6116.pdf

Download (PDF, 255KB)


 

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