Recall 256 – Trunk Emergency Release May Fail – 2015-2016 Hyundai Elantra

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February 23, 2024 NHTSA CAMPAIGN NUMBER: 24V146000

Trunk Emergency Release May Fail/FMVSS 401

A person inside the trunk compartment may become trapped, increasing their risk of injury.

 

NHTSA Campaign Number: 24V146

Manufacturer Hyundai Motor America

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 186,588

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”

 

Remedy

Dealers will replace the trunk latch base sub-assembly, free of charge. Owner notification letters are expected to be mailed April 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 256.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Hyundai has a Recall

 


Safety Recall Campaign 256: Trunk Latch – Dealer Best Practice 

February 27, 2024

Document Topic Date
  • Remedy Not Available
02/27/2024

 

IMPORTANT: As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.

 

Recall Description

The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged in this condition, any attempt to manually release the pawl to open the trunk could result in the pawl becoming damaged. A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Applicable Vehicles (Certain)

  • 2015-16MY Hyundai Elantra (MD) produced from 12/26/2014 to 10/28/2015 built by Hyundai Motor Company (“HMC”)
  • 2015-16MY Hyundai Elantra (UD) produced from 02/02/2015 to 12/22/2015 built by Hyundai Motor Manufacturing Alabama (“HMMA”)

 

Remedy Information

This remedy is currently under development and additional information will be provided once it has been developed for release by HMA.

 

Recommended Alternative Transportation

A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until a remedy is available. In addition, a SRC may be required based on any other additional work on the vehicle that may need to be addressed during customer’s visit. If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided.

 

Warranty Information

Warranty information will be updated once remedy has been released by HMA.

 

Parts Information

Parts, if applicable, will be provided once a remedy has been released by HMA.

Additional Training & Resources

Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA.

 

Sample Customer Talk Tracks

  1. For Customers on the phone:

“I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition relating to the vehicle’s trunk latch which could become inoperable, preventing the trunk lid from opening and which could increase the risk of injury to occupants in an emergency. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.”

 

  1. For Customers in the service lane:

“During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition relating to the vehicle’s trunk latch which could become inoperable, preventing the trunk lid from opening and which could increase the risk of injury to occupants in an emergency. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.”

 

Customer FAQs

Q1: What is the issue?

A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged in this condition, any attempt to manually release the pawl to open the trunk could result in the pawl becoming damaged.

 

Q2: What are the affected vehicles?

A2: Affected vehicles include the following:

  • 2015-16MY Hyundai Elantra (MD) produced from 12/26/2014 to 10/28/2015 built by Hyundai Motor Company (“HMC”) for sale in the U.S. Market
  • 2015-16MY Hyundai Elantra (UD) produced from 02/02/2015 to 12/22/2015 built by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. Market

 

Q3: What is the safety concern?

A3: A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Q4: Have there been any accidents or injuries?

A4: There are no crashes, injuries, fires, or fatalities attributable to this condition in the U.S. or Canada.

 

Q5: Will a Dealer Stop Sale be issued?

A5: No, as the involved vehicles are no longer in production or offered for retail sale.

 

Q6: What will be done (planned remedy) during the recall service at the dealer?

A6: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the trunk latch base sub-assembly replaced. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 

Q7: When will owners be notified?

A7: Owners of the subject vehicles will be notified via First Class mail by mid-April 2024.

 


Hyundai Recall Campaign 256

Attachment A: Requested Testing Information Leading Up to Decision

 

December 2022 – April 2023

On December 16, 2022, a new investigation was opened by NASO’s Data Review Committee (“DRC”) regarding an incident alleging an inoperative trunk latch on a model year 2016 Hyundai Elantra located in the U.S. market.  The DRC monitored incoming field information for additional incidents from January 2023 through April 2023.

 

May 2023 – November 2023

On May 24, 2023, the DRC decided to escalate the investigation to the Technical Review Committee for further review, based on an increasing trend of incidents alleging intermittent/inoperative trunk latch issues.   The TRC performed an update of relevant incidents in the U.S. market on June 6, 2023, September 6, 2023, and October 11, 2023.

In November 2023, HMC requested NASO to recover in-use trunk latch assemblies from vehicles no longer covered by the original warranty for material strength and durability testing devised to assess material strength durability.  HMC’s testing was performed using a trunk latch recovered from the subject Elantra vehicle population and another one recovered from a Hyundai Sonata (YF) vehicle, which is equipped with a similar trunk latch produced by a different supplier.  HMC shared preliminary results with NASO on November 23, 2023, revealing that trunk latches intended for use in Sonata vehicles demonstrated a significantly higher material strength durability than the ones used in the subject Elantra vehicles.

 

December 2023 – February 2024

HMC continued evaluating trunk latch assemblies until January 2024.  On January 26, 2024, HMC informed NASO of its final testing results.  According to HMC, trunk latches specified for Elantra vehicles consistently demonstrated higher susceptibility to material stress/fracture compared to ones specified for Sonata vehicles, despite employing a similar design and material source.   HMC also confirmed that no other Hyundai/Genesis vehicle used the same trunk latches as the ones tested.  NASO’s TRC noted that a damaged trunk latch pawl could compromise full operation of the trunk’s emergency release lever and result in a noncompliance with FMVSS No. 401 “Interior Trunk Release” referring back to prior investigations and discussion with the agency related to Recall 208, which addressed a similar defect condition.

Based on this information, NASO convened its North American Safety Decision Authority on February 15, 2024, and decided to file a new recall to address the condition in all affected Hyundai Elantra vehicles in the U.S.

As of the date of this filing, Hyundai has identified 11,724 unique incidents through reports received from March 28, 2015 through January 4, 2024 alleging the defect condition in the U.S. market.  Hyundai is not aware of any confirmed crashes, injuries or fires related to the recall condition.   

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
HYUNDAI ELANTRA 2015-2016

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V146-1363.pdf 645.891KB

 


Noncompliance Notice 573 Report

RCLRPT-24V146-9129.PDF 214.369KB

 


Attachment A Chronology Report

RMISC-24V146-5153.pdf 129.151KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V146-1530.pdf 225.637KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V146&docType=RCL

 


 

SaleBestseller No. 1
81230-3X010, Trunk Lock Actuator Motor Tail Gate Latch for Hyundai Elantra 2011-2016, Trunk Tailgate Door Lock Latch Actuator
  • IT FROM XUQCAH MATERIAL AND FOIMOJSK PAR ENT AND Thurder LOVER
  • [Function] - Used to replace broken or damaged rear trunk lock actuator motor; When the motor wasn't responding,the rear trunk lid latch assembly not working;It's time to replace a new rear trunk lid latch assembly; You only need to spend a small amount of money to replace the new one to save on the purchase cost to run well under all operating conditions the motor; After the replacement, the locker makes the trunk work smoothly
  • International products have separate terms, are sold from abroad and may differ from local products, including fit, age ratings, and language of product, labeling or instructions
  • [Function] - Used to * broken or damaged rear trunk lock actuator motor; When the motor wasn't responding,the rear trunk lid latch assembly not working;It's time to * a new rear trunk lid latch assembly; You only need to spend a small amount of * to * the new one to save on the purchase cost to run well under all operating conditions the motor; After the *, the locker makes the trunk work smoothly
SaleBestseller No. 2
81230-3X010 Trunk Latch Lock Actuator for Hyundai Elantra 2.0 1.8L 2011 2012 2013 2014 2015 2016 Replace Hyundai 812303X010 Tailgate Tail Gate Latch Lock Actuator Motor Rear Door Hatch Lock Assembly
  • REPLACEMENT TRUNK LATCH ACTUATOR - Restore the ease and convenience of remotely locking or unlocking any one of your 2012 2013 2014 2015 2016 Hyundai Elantra's door and return the power trunk lid door lock to proper operation. The robust plastic housing is designed to make the tailgate actuator more durable and protect it from damage.
  • FITS THE FOLLOWING VEHICLES - For 2011 Hyundai Elantra trunk latch, 2012 Hyundai Elantra trunk latch, 2013 Hyundai Elantra trunk latch, 2014 Hyundai Elantra trunk latch, 2015 Hyundai Elantra trunk latch, 2016 Hyundai Elantra trunk latch, 2013 Hyundai Elantra Coupe trunk latch, 2014 Hyundai Elantra Coupe trunk latch with 1.8 2.0 Liter GAS Engine; Please kindly check the fitment and part number before ordering, Thanks!
  • REPLACES PART # - 81230-3X010, 812303X010, 719-901, hyundai 812303x010, hyundai 81230-3x010, 81230-3x010 trunk latch, ustar trunk latch 81230-3x010, part # 812303x010 2016 elantra, hyundai elantra part 812303x010, genuine 81230-3x010 | Direct replacement for a proper fit and easy installation, quality materials used, meets or exceeds OEM standards, 100% rigorously tested before shipping.
  • WHAT YOU'LL GET - 1 x Tailgate Lock Actuator Motor for Hyundai Elantra; 12-MONTH Warranty and LIFETIME Technical Support. If this 719-901 trunk latch ever fails on your 11 Elantra trunk lock actuator, 12 Elantra trunk lock actuator, 13 Elantra trunk lock actuator, 14 Elantra trunk lock actuator, 15 Elantra trunk lock actuator, 16 Elantra trunk lock actuator with 1.8 2.0 Gas Engines 4-Door, Please don't hesitate to contact us for a replacement. True hassle-free shopping experience 🙂
Bestseller No. 3
X AUTOHAUX Trunk Latch Lock Actuator 81230-C1010 for Hyundai Sonata 2015-2017 with Cable Rod Remote Trunk Tailgate Door Latch Lock Actuator Motor Rear Trunk Lid Lock Latch Actuator
  • [OE Number] 81230-C1010, 81230C1010
  • [Fitment] For Hyundai Sonata 2015 2016 2017, trims range from SE, Sport, and Sport 2.0T to Limited and Limited 2.0T. The part also fits the fuel-efficient Eco, Hybrid, Hybrid SE, and Hybrid Limited trims, plus the Plug-In Hybrid and Plug-In Hybrid Limited models.
  • [Features of Trunk Lock Actuator] 3-Pin connector with cable rod for more proper install, solid plastic housing and durable metal material to provide robust latch a long last life, wear-resistant and corrosion-resistant.
  • [Function] Directly replace broken or damaged rear trunk lock actuator motor to bring rear trunk back to work smoothly, resolve remote open/ not latch close/ lock/ unlock problems.
  • [Package] 1 x tailgate lock actuator motor. Please confirm car make, mode, year and OE number before purchasing. Check relevant replace video when you in doubt.
Bestseller No. 4
A-Premium Rear Tailgate Trunk Latch Lid Lock Actuator Compatible with Hyundai Elantra 2011 2012 2013 2014 2015 2016, 1.8L 2.0L, Sedan, Replace# 81230-3X010, 81230-3X030
  • [Vehicle Fitment]: This trunk latch fits for 2011 Hyundai Elantra, 2012 Hyundai Elantra, 2013 Hyundai Elantra, 2014 Hyundai Elantra, 2015 Hyundai Elantra, 2016 Hyundai Elantra
  • [Reference Number]: Replaces 81230-3X010, 812303X010, 81230-3X030, 812303X030. Replacement for Hyundai Elantra 2011 2012 2013 2014 2015 2016, L4 1.8L, L4 2.0L, Sedan
  • [Easy to Install]: Reliable replacement with plug and play design; Manufactured according to OE specifications; Enable proper door locking function
  • [Function]: The A-Premium trunk lock actuator is made of sturdy plastic and high-density metal, which improves the durability and reliability of the product. The first-class design and technologies applied to the actuator make it meet or even exceed OE specifications and prevent deformation. Replace the rear trunk latch to restore the normal tailgate lock functions by solving locking and unlocking problems and control your liftgate sensitively
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted rear tailgate trunk latch lock actuator. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 5
E-Vniko Rear Trunk Latch Actuator Compatible for Hyundai Sonata 2009 to 2015 Replace Tailgate Hatch Door Lock Latch 81230-3Q000
  • ✅ 【Applicable Models】Hyundai Sonata 2011 2012 2013 2014 (2015 Hyundai Sonata Hybrid)
  • ✅ 【Replacement OEM#】81230-3Q000 812303Q000
  • ✅ 【What in the Box】You can get 1* Trunk Latch
  • ✅ 【High Quality Motor】Made of high-quality materials, high reliability and durability, not easy to be corroded and aging, perfectly matching the original car
  • ✅【Services】If you have any questions about it, please don’t hesitate to contact us in first time, we will assist you as soon as possible
Bestseller No. 6
Gorniloxam Trunk Latch Lock Actuator, Replacement for Hyundai Sonata 2015-2017, Replaces OE: 81230-C1010 (Rear Tailgate Door Latch Lock Actuator Motor)
  • Trunk Latch FIt: For Hyundai Sonata 2015 2016 2017, trims range from SE, Sport, and Sport 2.0T to Limited and Limited 2.0T. The part also fits the fuel-efficient Eco, Hybrid, Hybrid SE, and Hybrid Limited trims, plus the Plug-In Hybrid and Plug-In Hybrid Limited models.
  • Rear Hatch Latch OE number: 81230-C1010, 81230C1010
  • Resolve Remote unlock: rear door hatch lock works with the key fob, the button on the trunk, and the floor latch. makes "popping" with one push of a button. Restore the ease and convenience of remotely opening/ not latch close/ lock/ unlock.
  • Easy installation within minutes: rear hatch lock with plug-and-play design. Watch the video when installing. No special tools are required. The assembly is the same as when you disassemble it, just in reverse.
  • High quality: trunk latch assembly has an inside tailgate motor. 3-Pin connector for more proper installation. Rugged plastic housing and durable metal material make the actuator latch long life and corrosion resistant.
Bestseller No. 7
X AUTOHAUX Trunk Latch Lock Actuator 81230-2V000 for Hyundai Veloster 2012-2017 1.6L V4 Engine Tailgate Door Latch Lock Actuator Motor Rear Hatchback Trunk Lid Lock Latch Actuator
  • [OE number] 81232V000, 81230-2V000. Please confirm car make, model, year and OE number before purchase.
  • [Fitment] Fits for Hyundai VELOSTER 1.6L 2012-2017. Please check detail compatible mode on fitment table or description.
  • [Features of Trunk Lock Actuator] 4-Pin connector for more proper install, solid plastic housing and durable metal material to provide robust latch a long last life, wear-resistant and corrosion-resistant.
  • [Function] Directly replace broken or damaged rear trunk tailgate lock actuator to bring rear trunk back to work smoothly, resolve problems like door unable to close/open/stay close then affect driving safety and parking privacy.
  • [Package] 1x tailgate lock actuator motor. Please confirm car make, mode, year and OE number before purchasing. Check relevant replace video when you in doubt.
Bestseller No. 8
X AUTOHAUX Rear Outside Trunk Lid Lock Handle Fit for Hyundai Sonata 2015 2016 2017 with Rear Camera Hole Replace 81260C1010 81260-C1010
  • Fitment: for Hyundai Sonata 2015 2016 2017.Please make sure your car model before purchasing.
  • Replace Part Number:81260C1010,81260-C1010,81260 C1010, 812 60C 10 10, 81 26 0C 10 10, 812 60 C10 10.Please double check the part number of your own one.
  • Function:The trunk cover outer lock handle helps to easily open the rear door, and the trunk lock keeps the trunk or tailgate locked for protection.
  • Note:The screw holes are only suitable for 2mm self-tapping screws. If the size of the car screw parts is too large, please replace them with suitable size screws for installation.
  • Easy to install:Directly replace the damaged outside trunk lid lock handle with just a few tools and a few minutes of your time.
Bestseller No. 9
USTAR Rear Trunk Latch Fit for Hyundai Sonata 2015-2017 Tailgate Lock 81230-C1010 with Cable
  • Model: Rear Trunk Latch Actuator Fit for Hyundai Sonata 1.6L 2.0L 2.4L 2015-2017 81230-C1010 Tailgate Lock with Cable
  • Replaces: 81230-C1010 81230C101 Fit Position: Rear Trunk; Package Include: 1x Trunk Latch
  • USTAR Rear Trunk Latch is Made of quality materials and electric motor, designed to match the fit and function of the original latch on specified applications, engineered for reliable performance and durable services.
  • Features: Direct Replacement and Perfect fit the vehicles, Durable Construction and Longlife Services, Like Original Quality and Excellent Value. All products have been 100% tested before delivery and guarantee to offer true worry-free shopping experience.
  • Warranty: 1Year. Welcome to contact us for any questions.
Bestseller No. 10
Hatch Button Trunk Latch 81260-2V010 Compatible with Hyundai Veloster 1.6L 2012 2013 2014 2015 2016 2017 Rear Trunk Hatch Release Switch Buttons Outside HDL Lock Assembly-T Lid with Camera
  • Vehicle Application: This Hatch Button Trunk Latch Compatible with 2012 Hyundai Veloster Hatch Release Button; 2013 Hyundai Veloster Hatch Release Button; 2014 Hyundai Veloster Hatch Release Button; 2015 Hyundai Veloster Hatch Release Button; 2016 Hyundai Veloster Hatch Release Button; 2017 Hyundai Veloster Hatch Release Button with 1.6 Liter L4 Engine Gas.
  • Manufacturer Part Number: 81260-2V010, 812602V010, h 81260 2v010, h 81260-2v010, 81260-2v010 outside hdl lock assembly, handle and lock assembly 81260-2v010, 81260-2v010 hatch button, hyundai velosyer 81260 2v010 | Direct replacement for a proper fit and easy installation, quality materials used, meets or exceeds OEM standards, 100% rigorously tested.
  • Installation: Tailgate rear hatch handle release button switch sensor made of high quality materials, which will built to long lasting durability, performance and prevent water and corrosion. The and rear tailgate lock release button installation is super easy and direct fitment and perfect replacement, no modification, cutting, or drilling required, meets or exceeds OEM standards.
  • Function: Replace HDL lock T lid tailgate rear hatch handle release button switch sensor will fix your broken or damaged trunk latch lock, the tailgate latch lock makes the trunk work smoothly
  • Notice: Please properly verify the Year/Make/Model before purchasing this product, in avoid of unnecessary charges.

Last update on 2024-03-22 / Affiliate links / Images from Amazon Product Advertising API

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