Recall 256 – Trunk Emergency Release May Fail – 2015-2016 Hyundai Elantra

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February 23, 2024 NHTSA CAMPAIGN NUMBER: 24V146000

Trunk Emergency Release May Fail/FMVSS 401

A person inside the trunk compartment may become trapped, increasing their risk of injury.

 

NHTSA Campaign Number: 24V146

Manufacturer Hyundai Motor America

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 186,588

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, “Internal Trunk Release.”

 

Remedy

Dealers will replace the trunk latch base sub-assembly, free of charge. Owner notification letters are expected to be mailed April 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 256.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Hyundai has a Recall

 


Safety Recall Campaign 256: Trunk Latch – Dealer Best Practice 

February 27, 2024

Document Topic Date
  • Remedy Not Available
02/27/2024

 

IMPORTANT: As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair.

To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.

 

Recall Description

The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged in this condition, any attempt to manually release the pawl to open the trunk could result in the pawl becoming damaged. A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Applicable Vehicles (Certain)

  • 2015-16MY Hyundai Elantra (MD) produced from 12/26/2014 to 10/28/2015 built by Hyundai Motor Company (“HMC”)
  • 2015-16MY Hyundai Elantra (UD) produced from 02/02/2015 to 12/22/2015 built by Hyundai Motor Manufacturing Alabama (“HMMA”)

 

Remedy Information

This remedy is currently under development and additional information will be provided once it has been developed for release by HMA.

 

Recommended Alternative Transportation

A Service Rental Vehicle (SRC) should be provided to customers who do not feel safe operating their vehicle until a remedy is available. In addition, a SRC may be required based on any other additional work on the vehicle that may need to be addressed during customer’s visit. If a SRC is not available, other options such as a 3rd Party Rental or Rideshare may be provided.

 

Warranty Information

Warranty information will be updated once remedy has been released by HMA.

 

Parts Information

Parts, if applicable, will be provided once a remedy has been released by HMA.

Additional Training & Resources

Applicable training courses related to this recall, if applicable, will be provided once a remedy has been released by HMA.

 

Sample Customer Talk Tracks

  1. For Customers on the phone:

“I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition relating to the vehicle’s trunk latch which could become inoperable, preventing the trunk lid from opening and which could increase the risk of injury to occupants in an emergency. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.”

 

  1. For Customers in the service lane:

“During your visit today, I checked your vehicle for any open campaigns or recalls and found that your vehicle has an open recall without an available remedy. The recall states that it is a condition relating to the vehicle’s trunk latch which could become inoperable, preventing the trunk lid from opening and which could increase the risk of injury to occupants in an emergency. Once a remedy is available, Hyundai will notify you via First Class mail advising you to bring your vehicle to a Hyundai dealer to have it applied at no cost to you.”

 

Customer FAQs

Q1: What is the issue?

A1: The trunk latch pawl in the subject vehicles can thermally contract when exposed to high ambient temperature. While engaged in this condition, any attempt to manually release the pawl to open the trunk could result in the pawl becoming damaged.

 

Q2: What are the affected vehicles?

A2: Affected vehicles include the following:

  • 2015-16MY Hyundai Elantra (MD) produced from 12/26/2014 to 10/28/2015 built by Hyundai Motor Company (“HMC”) for sale in the U.S. Market
  • 2015-16MY Hyundai Elantra (UD) produced from 02/02/2015 to 12/22/2015 built by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. Market

 

Q3: What is the safety concern?

A3: A damaged pawl could prevent opening of the trunk lid through actuation of the emergency trunk release, which could increase the risk of injury to occupants. As such, the involved vehicles might not comply with Federal Motor Vehicle Safety Standard No. 401, “Interior Trunk Release.”

 

Q4: Have there been any accidents or injuries?

A4: There are no crashes, injuries, fires, or fatalities attributable to this condition in the U.S. or Canada.

 

Q5: Will a Dealer Stop Sale be issued?

A5: No, as the involved vehicles are no longer in production or offered for retail sale.

 

Q6: What will be done (planned remedy) during the recall service at the dealer?

A6: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the trunk latch base sub-assembly replaced. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 

Q7: When will owners be notified?

A7: Owners of the subject vehicles will be notified via First Class mail by mid-April 2024.

 


Hyundai Recall Campaign 256

Attachment A: Requested Testing Information Leading Up to Decision

 

December 2022 – April 2023

On December 16, 2022, a new investigation was opened by NASO’s Data Review Committee (“DRC”) regarding an incident alleging an inoperative trunk latch on a model year 2016 Hyundai Elantra located in the U.S. market.  The DRC monitored incoming field information for additional incidents from January 2023 through April 2023.

 

May 2023 – November 2023

On May 24, 2023, the DRC decided to escalate the investigation to the Technical Review Committee for further review, based on an increasing trend of incidents alleging intermittent/inoperative trunk latch issues.   The TRC performed an update of relevant incidents in the U.S. market on June 6, 2023, September 6, 2023, and October 11, 2023.

In November 2023, HMC requested NASO to recover in-use trunk latch assemblies from vehicles no longer covered by the original warranty for material strength and durability testing devised to assess material strength durability.  HMC’s testing was performed using a trunk latch recovered from the subject Elantra vehicle population and another one recovered from a Hyundai Sonata (YF) vehicle, which is equipped with a similar trunk latch produced by a different supplier.  HMC shared preliminary results with NASO on November 23, 2023, revealing that trunk latches intended for use in Sonata vehicles demonstrated a significantly higher material strength durability than the ones used in the subject Elantra vehicles.

 

December 2023 – February 2024

HMC continued evaluating trunk latch assemblies until January 2024.  On January 26, 2024, HMC informed NASO of its final testing results.  According to HMC, trunk latches specified for Elantra vehicles consistently demonstrated higher susceptibility to material stress/fracture compared to ones specified for Sonata vehicles, despite employing a similar design and material source.   HMC also confirmed that no other Hyundai/Genesis vehicle used the same trunk latches as the ones tested.  NASO’s TRC noted that a damaged trunk latch pawl could compromise full operation of the trunk’s emergency release lever and result in a noncompliance with FMVSS No. 401 “Interior Trunk Release” referring back to prior investigations and discussion with the agency related to Recall 208, which addressed a similar defect condition.

Based on this information, NASO convened its North American Safety Decision Authority on February 15, 2024, and decided to file a new recall to address the condition in all affected Hyundai Elantra vehicles in the U.S.

As of the date of this filing, Hyundai has identified 11,724 unique incidents through reports received from March 28, 2015 through January 4, 2024 alleging the defect condition in the U.S. market.  Hyundai is not aware of any confirmed crashes, injuries or fires related to the recall condition.   

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
HYUNDAI ELANTRA 2015-2016

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V146-1363.pdf 645.891KB

 


Noncompliance Notice 573 Report

RCLRPT-24V146-9129.PDF 214.369KB

 


Attachment A Chronology Report

RMISC-24V146-5153.pdf 129.151KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V146-1530.pdf 225.637KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V146&docType=RCL

 


 

Bestseller No. 1
81230-3X010 Trunk Latch Lock Actuator for Hyundai Elantra 2.0 1.8L 2011 2012 2013 2014 2015 2016 Replace Hyundai 812303X010 Tailgate Tail Gate Latch Lock Actuator Motor Rear Door Hatch Lock Assembly
  • REPLACEMENT TRUNK LATCH ACTUATOR - Restore the ease and convenience of remotely locking or unlocking any one of your 2012 2013 2014 2015 2016 Hyundai Elantra's door and return the power trunk lid door lock to proper operation. The robust plastic housing is designed to make the tailgate actuator more durable and protect it from damage.
  • FIT THE FOLLOWING VEHICLES - For 2011 Hyundai Elantra trunk latch, 2012 Hyundai Elantra trunk latch, 2013 Hyundai Elantra trunk latch, 2014 Hyundai Elantra trunk latch, 2015 Hyundai Elantra trunk latch, 2016 Hyundai Elantra trunk latch, 2013 Hyundai Elantra Coupe trunk latch, 2014 Hyundai Elantra Coupe trunk latch with 1.8 2.0 Liter GAS Engine; Please kindly check the fitment and part number before ordering, Thanks!
  • REPLACES PART # - 81230-3X010, 812303X010, 719-901, hyundai 812303x010, hyundai 81230-3x010, 81230-3x010 trunk latch, ustar trunk latch 81230-3x010, part # 812303x010 2016 elantra, hyundai elantra part 812303x010, genuine 81230-3x010 | Direct replacement for a proper fit and easy installation, quality materials used, meets or exceeds OEM standards, 100% rigorously tested before shipping.
  • OEM DESIGN, DIRECT FIT - Easy Installation within minutes. Even though this is not a genuine Hyundai Elantra original equipment rear trunk lid lock latch actuator, but it works even better and lasts longer. Save time and hundreds of dollars by replacing 2011 2012 2013 2014 2015 2016 Hyundai Elantra Rear Trunk Lid Central Latch Assembly by yourself.
  • WHAT YOU'LL GET - 1 x Tailgate Lock Actuator Motor for Hyundai Elantra; 12-MONTH Warranty and LIFETIME Technical Support. If this 719-901 trunk latch ever fails on your 11 Elantra trunk lock actuator, 12 Elantra trunk lock actuator, 13 Elantra trunk lock actuator, 14 Elantra trunk lock actuator, 15 Elantra trunk lock actuator, 16 Elantra trunk lock actuator with 1.8 2.0 Gas Engines 4-Door, Please don't hesitate to contact us for a replacement. True hassle-free shopping experience 🙂
SaleBestseller No. 2
81230-3X010, Trunk Lock Actuator Motor Tail Gate Latch for Hyundai Elantra 2011-2016, Trunk Tailgate Door Lock Latch Actuator
  • IT FROM XUQCAH MATERIAL AND FOIMOJSK PAR ENT AND Thurder LOVER
  • [Function] - Used to replace broken or damaged rear trunk lock actuator motor; When the motor wasn't responding,the rear trunk lid latch assembly not working;It's time to replace a new rear trunk lid latch assembly; You only need to spend a small amount of money to replace the new one to save on the purchase cost to run well under all operating conditions the motor; After the replacement, the locker makes the trunk work smoothly
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  • [Function] - Used to * broken or damaged rear trunk lock actuator motor; When the motor wasn't responding,the rear trunk lid latch assembly not working;It's time to * a new rear trunk lid latch assembly; You only need to spend a small amount of * to * the new one to save on the purchase cost to run well under all operating conditions the motor; After the *, the locker makes the trunk work smoothly
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A-Premium Rear Tailgate Trunk Latch Lid Lock Actuator Compatible with Hyundai Elantra 2011 2012 2013 2014 2015 2016, 1.8L 2.0L, Sedan, Replace# 81230-3X010, 81230-3X030
  • [Vehicle Fitment]: This trunk latch fits for 2011 Hyundai Elantra, 2012 Hyundai Elantra, 2013 Hyundai Elantra, 2014 Hyundai Elantra, 2015 Hyundai Elantra, 2016 Hyundai Elantra
  • [Reference Number]: Replaces 81230-3X010, 812303X010, 81230-3X030, 812303X030. Replacement for Hyundai Elantra 2011 2012 2013 2014 2015 2016, L4 1.8L, L4 2.0L, Sedan
  • [Easy to Install]: Reliable replacement with plug and play design; Manufactured according to OE specifications; Enable proper door locking function
  • [Function]: The A-Premium trunk lock actuator is made of sturdy plastic and high-density metal, which improves the durability and reliability of the product. The first-class design and technologies applied to the actuator make it meet or even exceed OE specifications and prevent deformation. Replace the rear trunk latch to restore the normal tailgate lock functions by solving locking and unlocking problems and control your liftgate sensitively
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted rear tailgate trunk latch lock actuator. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 4
E-Vniko Rear Trunk Latch Actuator Compatible for Hyundai Sonata 2009 to 2015 Replace Tailgate Hatch Door Lock Latch 81230-3Q000
  • ✅ 【Applicable Models】Hyundai Sonata 2011 2012 2013 2014 (2015 Hyundai Sonata Hybrid)
  • ✅ 【Replacement OEM#】81230-3Q000 812303Q000
  • ✅ 【What in the Box】You can get 1* Trunk Latch
  • ✅ 【High Quality Motor】Made of high-quality materials, high reliability and durability, not easy to be corroded and aging, perfectly matching the original car
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Bestseller No. 5
HiSport Trunk Latch Lock Actuator Motor 81230-C1010 - Compatible with Hyundai Sonata, 1.6L 2.0L 2.4L Engines, 2015,2016,2017 - Tailgate Tail Gate Latch Lock Actuator Motor Assembly
  • [ FITMENT ] - rear trunk latch actuator fits for Hyundai Sonata 1.6L 2.0L 2.4L Engines 2015 2016 2017,Please must read our description and pictures carefully to make sure the item is you wanted
  • [ PART NUMBER ] -This HiSport trunk latch repalces 81230-C1010 81230C1010
  • [ Easy install and Simple control] -HiSport Thtrunk latch was very easy to install see the details page of the process
  • [ you'll getl] - 1 Trunk Lock Actuator
  • [ SATISFACTION ] - HiSport ensures brand new and high-quality productsPremium copper-, nickel-, or silver-plated electrical terminals to ensure robust electrical connectivity. In terms of any problem with this product, please contact us, our friendly assistants will always be available to help you within 24 hours
Bestseller No. 6
A-Premium Rear Tailgate Trunk Latch Lock Actuator Compatible with Hyundai Vehicles - Sonata 2009-2015, Sedan - Replace# 81230-3Q000, 812303Q000
  • [Vehicle Fitment]: Compatible with Hyundai Sonata 2011-2014 L4 2.0L Sedan, Sonata 2009-2015 L4 2.4L Sedan, Sonata 2009-2010 V6 3.3L Sedan
  • [Reference Number]: 81230-3Q000, 812303Q000---Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
  • [Location]: Rear Tailgate Right
  • [Function]: The A-Premium trunk lock actuator is made of sturdy plastic and high-density metal, which improves the durability and reliability of the product. The first-class design and technologies applied to the actuator make it meet or even exceed OE specifications and prevent deformation. Replace the rear trunk latch to restore the normal tailgate lock functions by solving locking and unlocking problems and control your liftgate sensitively
  • [Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted rear tailgate trunk latch lock actuator. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.
Bestseller No. 7
X AUTOHAUX Trunk Latch Lock Actuator 81230-C1010 for Hyundai Sonata 2015-2017 with Cable Rod Remote Trunk Tailgate Door Latch Lock Actuator Motor Rear Trunk Lid Lock Latch Actuator
  • [OE Number] 81230-C1010, 81230C1010
  • [Fitment] For Hyundai Sonata 2015 2016 2017, trims range from SE, Sport, and Sport 2.0T to Limited and Limited 2.0T. The part also fits the fuel-efficient Eco, Hybrid, Hybrid SE, and Hybrid Limited trims, plus the Plug-In Hybrid and Plug-In Hybrid Limited models.
  • [Features of Trunk Lock Actuator] 3-Pin connector with cable rod for more proper install, solid plastic housing and durable metal material to provide robust latch a long last life, wear-resistant and corrosion-resistant.
  • [Function] Directly replace broken or damaged rear trunk lock actuator motor to bring rear trunk back to work smoothly, resolve remote open/ not latch close/ lock/ unlock problems.
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Bestseller No. 8
YHTAUTO Trunk Latch Lock Actuator | Replacement for 2011 2012 2013 2014 2015 2016 Hyundai Elantra 2.0 1.8L Rear Tailgate Latch Lock Actuator Motor | Replace 81230-3X010
  • Power Liftgate Latch Actuator: Replacement for 2011-2016 Hyundai Elantra (Sedan Only)
  • Is This Your Tailgate Problem? ①Having a hard time opening the liftgate ②Liftgate will not latch properly when closing ③Liftgate will not lift or lower
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  • What You'll Get From YHTAUTO: All door actuator it will be covered by a year warranty(Part Number 81230-3X010, 812303X010, 81230-3X030, 812303X030)
Bestseller No. 9
USTAR Rear Trunk Latch Fit for Hyundai Sonata 2015-2017 Tailgate Lock 81230-C1010 with Cable
  • Model: Rear Trunk Latch Actuator Fit for Hyundai Sonata 1.6L 2.0L 2.4L 2015-2017 81230-C1010 Tailgate Lock with Cable
  • Replaces: 81230-C1010 81230C101 Fit Position: Rear Trunk; Package Include: 1x Trunk Latch
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  • Warranty: 1Year. Welcome to contact us for any questions.
Bestseller No. 10
81260-2V010 Hatch Release Button with Camera Trunk Latch for 2012-2017 Hyundai Veloster Rear Back Hatch Release Switch Trunk Button Outside HDL Lock Assembly Tailgate Latch Replace # 812602V010
  • REPLACEMENT VELOSTER HATCH RELEASE BUTTON WITH CAMERA - 81260-2V010 outside hdl & lock assembly helps to open the rear hatch at ease. Constructed of premium material for long lasting durability and reliability.
  • FIT THE FOLLOWING VEHICLES - For 2012 Hyundai Veloster Hatch Release Button; 2013 Hyundai Veloster Hatch Release Button; 2014 Hyundai Veloster Hatch Release Button; 2015 Hyundai Veloster Hatch Release Button; 2016 Hyundai Veloster Hatch Release Button; 2017 Hyundai Veloster Hatch Release Button with 1.6 Liter L4 Engine Gas. Please kindly check the fitment and part number before ordering, Thanks!
  • REPLACE PART # - 81260-2V010, 812602V010, h 81260 2v010, h 81260-2v010, 81260-2v010 outside hdl lock assembly, handle and lock assembly 81260-2v010, 81260-2v010 hatch button, hyundai velosyer 81260 2v010 | Direct replacement for a proper fit and easy installation, quality materials used, meets or exceeds OEM standards, 100% rigorously tested.
  • OEM DESIGN, DIRECT FIT - The swap is super easy for a non professional. Even though this is not a genuine Hyundai original equipment outside hdl & lock assy-T/Lid, but it works even better and lasts longer. Save time and hundreds of dollars by replacing veloster rear trunk release switch latch assembly by yourself 🙂
  • WHAT YOU’LL GET - 1 x 81260-2V010 Trunk Latch, 12-MONTH Warranty and LIFETIME Technical Support. If the truck hatch release ever fails on your 12 Veloster rear hatch release button, 13 Veloster rear hatch release button, 14 Veloster rear hatch release button, 15 Veloster rear hatch release button, 16 Veloster rear hatch release button, 17 Veloster rear hatch release button, please don’t hesitate to contact us for a replacement. True hassle-free shopping experience 🙂

Last update on 2024-06-21 / Affiliate links / Images from Amazon Product Advertising API

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