Recall 234 – Improperly Welded Air Bag Cover Emblem May Detach – 2022-2023 Hyundai Elantra

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#FIRST_NAME, A Safety Recall has been issued on your 2022 Hyundai Elantra’s Driver Air Bag Emblem. Recall 234 Remedy is Available This notice applies to your vehicle, VIN:XXXXXXXXXXXXXXXXX What will Hyundai do? Your Hyundai dealer will replace the driver air bag module for your vehicle. This procedure will be performed at NO CHARGE. To ensure your safety and the quality of your vehicle, please use the link below to schedule an appointment with a Hyundai dealer and complete the remedy procedure as soon as possible. What is the problem? The driver’s air bag emblem may not be welded properly. An improperly secured emblem could detach and strike a vehicle occupant during a collision with an airbag deployment, increasing the risk of injury. Our records indicate that your vehicle is affected. Additional Information For more information about this critical recall, including affected vehicles or commonly asked questions, you can visit Hyundai’s official campaign site or the NHTSA website. If you require further assistance, please visit the Hyundai Consumer Assistance Center or by contacting Hyundai Motor America at 1-855-371-9460. To better assist you during your call please have the last 8 characters of your VIN ready to enter when prompted. Last 8 Characters: NU002279 NHTSA.GOV HYUNDAIUSA.COM PRIVACY You are receiving this notice because our records indicate that you own or lease the vehicle identified by the VIN on this notice. This is an outbound email only. Please do not reply to this email. This message was transmitted by Hyundai Motor America. Hyundai is a registered trademark of Hyundai Motor Company. Hyundai model names are registered trademarks of Hyundai Motor America. All rights reserved. ©2023 Hyundai Motor America.

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Circulate To: General Manager, Service Manager, Sales Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair Technical Service Bulletin GROUP RECALL DATE OCTOBER, 2022 NUMBER 22-01-079H-1 MODEL(S) ELANTRA N-LINE (CN7) ELANTRA N (CN7N) SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) This TSB supersedes 22-01-079H to include a STUI picture requirement of the deployed airbag inflator module. Description: On certain 2022-2023MY Elantra N-Line (CN7) and 2022MY Elantra N (CN7N) vehicles, the emblem on the driver’s airbag may not have been installed correctly. The emblem could detach during frontal airbag deployment, increasing the risk of injury during a crash. This bulletin provides the procedure to replace the driver airbag to correct this condition. Vehicle repairs related to safety recalls are critically important and must be performed properly in accordance with TSB procedures. Review this bulletin in its entirety prior to beginning any repair work. As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. Access the “Vehicle Information” screen (VIS) via WEBDCS to identify open recalls. 🞳 TANT This TSB includes two STUI pictures as a requirement. The STUI picture requires the VIN and date of the repair to be clearly visible. Please include the last 6 digits of the VIN and date of the repair on a piece of paper next to the driver airbag label and deployed inflator module. Ensure the captured picture is completed according to the steps in the TSB. All submitted claims without the associated STUI pictures that do not capture the VIN, repair date, the driver airbag label, and deployed airbag inflator module are subject to debit. In addition, any claims found to have an illegible, incomplete, missing, or incorrect picture are subject to debit. STUI Removed airbag MUST be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Please ensure parts are retained. Claim is subject to debit if the parts requested and not returned. CAUTION ! SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) Applicable Vehicles: • Certain 2022MY Elantra N (CN7N) equipped with 2.0L Turbo engines produced between 12/08/2021 – 05/24/2022. • Certain 2022-2023MY Elantra (CN7) with N Line Trim equipped with 1.6L Turbo engines produced between 12/07/2021 – 05/17/2022. Parts Information: MODEL PART NAME PART NUMBER IMAGE ELANTRA N (CN7N) ELANTRA (CN7) WITH N-LINE TRIM DAB (DRIVER AIRBAG) DAB (DRIVER AIRBAG) 80100-IB000NNBQH 80100-AA200NNBQH SST Information: DESCRIPTION PART NUMBER IMAGE H4/H5 ALLEN WRENCH OR SCREWDRIVER N/A AIRBAG DEPLOYMENT TOOL* 0957A-34100A (SUPERSEDED BY 0957A-34100C) *NOTE: This is an essential tool that was previously shipped to all dealers. Additional units can be ordered through BOSCH at 1-866-539-4248. TSB #: 22-01-079H-1 Page 2 of 8 SUBJECT: Warranty Information: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) MODEL ELANTRA N (CN7N) ELANTRA (CN7) WITH N-LINE TRIM OP. CODE 21D116R0 21D116R1 OPERATION DAB (DRIVER AIRBAG) REPLACEMENT DAB (DRIVER AIRBAG) REPLACEMENT OP. TIME 0.4 M/H 0.4 M/H CAUSAL PART 80100- IB000NNBQH 80100- AA200NNBQH NATURE B12 B12 CAUSE ZZ7 ZZ7 NOTE 1: Submit claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this campaign is found in need of replacement while performing this Campaign and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: Removed airbag MUST be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the parts requested and not returned. NOTE 4: Two STUI pictures, one of the new air bag label (before inserted into the steering wheel) and one of the deployed inflator module along with a piece of paper displaying the last 6 digits of the VIN and the date of the repair must be included and uploaded to STUI. If not included, claim will be subject to debit. Service Procedure: Refer to the QR code or link below for guided video information: https://vimeo.com/752389557/1dc84b83bb DRIVER AIRBAG REPLACEMENT 1. Turn vehicle ignition ON and record the customer’s radio presets, if applicable. 2. Turn vehicle ignition OFF and disconnect the 12V battery negative (-) terminal. Tightening Torque: 7.8 – 9.8 N.m (0.8 – 1.0 kgf.m, 5.8 – 7.2 lb-ft) A ! CAUTION After disconnecting the battery negative (-) terminal, wait at least three minutes before beginning work. TSB #: 22-01-079H-1 Page 3 of 8 SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) 3. Wait 3 minutes before proceeding. The driver airbag is fixed to the steering wheel by B three fastening pins (B). Remove the driver airbag by depressing the three locking pins (C). C Use an H4/H5 Allen wrench/screwdriver to depress the airbag fastening pins. 4. Turn the steering wheel as shown to the right to gain access to the guide holes. NOTICE Start with the steering wheel in the (A) position. This will position it for the picture requirement when rotated to position (B) to A B access the second and third access points. TSB #: 22-01-079H-1 Page 4 of 8 SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) 5A. To release the left and right fastening pins, insert the Allen wrench/screwdriver H4/5 in a straight parallel position as shown in the picture to the right. Insert the Allen wrench/screwdriver until it cannot go in any further. Gently press the end of the Allen wrench/screwdriver upward to depress the pin. 5B. To release the bottom fastening pin, insert the Allen wrench/screwdriver and push inward to depress the pin. TSB #: 22-01-079H-1 Page 5 of 8 SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) 6. Disconnect the airbag module connectors (D) and the horn connector (E). E D 7. Remove and replace the driver airbag with a new one. 8. Before fully inserting the new driver airbag into the steering wheel, write the last six digits of the VIN and date of repair onto a piece of paper and place it near the driver airbag label and take a picture. STUI Using STUI, take a photo of the driver airbag label with the last 6 digits of the VIN and the date of repair on a piece of paper. Upload the photo to STUI. 9. Reinstall all removed parts in reverse order of removal. 10. Start the vehicle and confirm normal operation of the horn. Ensure airbag warning light is not illuminated. Reprogram customer’s radio presets. 11. Perform DTC scan using GDS Mobile and confirm no incidental trouble codes were generated during the repair. TSB #: 22-01-079H-1 Page 6 of 8 SUBJECT: DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) DRIVER AIRBAG DISPOSAL ! WARNING The emblem on the removed driver airbag may detach during deployment presenting a potential safety risk. For safe disposal of the removed driver airbag, first separate the driver airbag cover before deploying. 1. Place the removed driver airbag on a clean, dry surface. ! WARNING Never attempt to measure the circuit resistance of the airbag module even with a specified tester. The airbag module may deploy and cause serious injury. 2. Remove the four (4) mounting nuts. ! CAUTION Do not use a power tool to remove the mounting nuts. 3. Separate the driver airbag cover from the airbag inflator module. TSB #: 22-01-079H-1 Page 7 of 8 DRIVER AIRBAG (DAB) REPLACEMENT (RECALL 234) TSB #: 22-01-079H-1 Page 8 of 8 SUBJECT: 4. Deploy the airbag inflator module using the airbag deployment tool 0957A-34100A (superseded by 0957A-34100C). Refer to applicable Shop Manual for detailed instructions. Restraint > Airbag Module > Airbag Module Disposal 5. Write the last six digits of the VIN and date of repair onto a piece of paper and place it near the deployed airbag inflator module and take a picture. Removed airbag MUST be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Please ensure parts are retained. Claim is subject to debit if the parts requested and not returned. CAUTION ! Using STUI, take a photo of the deployed driver airbag inflator module with the last 6 digits of the VIN and the date of repair on a piece of paper. Upload the photo to STUI. STUI

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This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Elantra N and 2022 – 2023 model year Elantra vehicles. Hyundai is initiating Recall 234 a safety recall to repair a condition involving the driver’s air bag emblem in these vehicles in the U.S. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The driver’s air bag emblem may not be welded properly. An improperly secured emblem could detach and strike a vehicle occupant, increasing the risk of injury in a crash. What will Hyundai do? Your Hyundai dealer will replace the driver air bag module. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.Hyundaiusa.com/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will take less than one hour, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2022 Elantra N and 2022 – 2023 Elantra Driver Air Bag Emblem Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-632 Hyundai Recall Number: 234 This is an important Safety Recall. • Failure to have this recall completed could lead to air bag emblem detachment, which could increase the risk of injury during a crash. • The recall will be performed on your vehicle at NO CHARGE to you. • Please contact your nearest Hyundai dealer to schedule this procedure as soon as possible. To locate your nearest Hyundai dealer and schedule your appointment please visit: www.HyundaiUSA.com/Campaign234 Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Reimbursement Notification If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information at https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/campaign.html; or call 1-855-371-9460. No longer own this vehicle? Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.

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Recall 234: Driver Airbag Emblem – Remedy Available Dealer Best Practice September 30, 2022 Updates to this Document Date • Recall 234 – Remedy Available (TSB 22-01-079H) for replacement of the driver’s side airbag has been published 09/30/2022 A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Description of Campaign: The driver’s air bag emblem on certain 2022MY Elantra N vehicles and 2022-23MY Elantra (with N Line Trim) vehicles may not have been welded properly during installation and may detach during a frontal air bag deployment, increasing the risk of injury in a crash. Affected Vehicles: ⮚ Certain 2022MY Elantra N (CN7N) equipped with 2.0L Turbo engines produced between 12/08/2021 – 05/24/2022. ⮚ Certain 2022-2023MY Elantra with N Line Trim equipped with 1.6L Turbo engines produced between 12/07/2021 – 05/17/2022. ⮚ To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. ⮚ For this recall, please note that there are some new vehicles currently in dealer stock. Remedy Information: Replace the Driver’s Air Bag. • Estimated Repair Time: 0.4 M/H • Recommended Technician Training Level: Expert (or above) service technician that has completed the Special Service Tools Training Recommended Alternative Transportation: This recall can be performed while the customer waits so a Service Rental Car (SRC) would not be needed. Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Are parts in stock to complete this campaign? □ Yes – Provide customer with ETA □ No – Contact parts and get ETA Reception: Did you explain to the customer the expected repair time based on the repair? □ Yes □ No Reception: Did you explain to customer the warranty requirements? □ Yes □ No Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Repair: Did you provide the customer with an eMPI? □ Yes □ No Repair: Does the Technician meet the recommended training requirements to complete this recall/campaign? □ Yes □ No Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No Parts • The two (2) part numbers below are on Critical Supply Part (CSP) restriction; dealers required a valid recall VIN to order these parts Important: WTC Callback of Parts Removed airbag must be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Please ensure parts are retained. Please pay attention to any related callback request in WEBDCS. Campaign claim will be subject to debit if the parts are requested and not returned. SST (Special Service Tools): Warranty: NOTE 1: Submit claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this campaign is found in need of replacement while performing this Campaign and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: Removed airbag MUST be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the parts requested and not returned. NOTE 4: A STUI picture of the new air bag label (before inserted into the steering wheel) along with a piece of paper displaying the last 6 digits of the VIN and the date of the repair must be included and uploaded to STUI. If not included, claim will be subject to debit. STUI Picture Requirement Ensure a STUI photo of the driver’s airbag label with the last 6 digits of the VIN and the date of repair is included & uploaded. Picture must be taken prior to the new driver airbag being inserted into the steering wheel. A STUI picture that does not have the last 6 digits of the VIN, date of repair, and driver’s airbag label is not acceptable. Claim will be subject to debit. Acceptable STUI photo is shown below: FAQs: Q1: What is the issue? A1: The emblem affixed to the driver’s air bag cover in the subject vehicles may have been welded improperly during installation. Q2: What is the safety concern? A2: An improperly secured emblem could detach during frontal air bag deployment, increasing the risk of injury during a crash. Q3: Have there been any accidents or injuries? A3: As of the date of the filing (08/17/22) to NHTSA, there are no related injuries or reported incidents in the U.S. Q4: What will be done during this recall service at the dealer? A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the driver air bag. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q5: Will a Stop Sale be issued? A5: Yes, a “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Q6: When will owners be notified? A6: Owners will be notified in October 2022. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai Roadside Assistance [email protected] 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 [email protected] [email protected] 1‐866‐984‐6355 [email protected] 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non‐campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing Recall Campaign Website NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. www.hyundaiusa.com/recall www.safercar.gov Appendix History Date • Remedy Not Available 08/19/2022

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Recall 234: Driver Airbag Emblem Remedy Not Available – Dealer Best Practice August 19, 2022 Updates to this Document Date • Remedy Not Available 08/19/2022 Important: As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Description of Campaign: The driver’s air bag emblem on certain 2022MY Elantra N vehicles and 2022-23MY Elantra (with N Line Trim) vehicles may not have been welded properly during installation and may detach during a frontal air bag deployment, increasing the risk of injury in a crash. Affected Vehicles: ⮚ Certain 2022MY Hyundai Elantra N vehicles equipped with 2.0L Turbo enginesproduced between 12/08/2021 – 05/24/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. Market ⮚ Certain 2022-23MY Hyundai Elantra with N Line Trim equipped with 1.6L Turbo engines produced between 12/07/2021 – 05/17/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. Market ⮚ To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. ⮚ For this recall, please note that there are some new vehicles currently in dealer stock. Remedy Information: The remedy is currently under development and additional information will be provided once it has been developed for release. Training recommendations will also be made available when the remedy is ready Recommended Alternative Transportation: It is recommended that Service Rental Cars (SRCs) are made available for customers that are concerned with the safe operation of their vehicle until a remedy is available. Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Reception: Did you offer the customer Alternative Transportation? □ Yes □ No Additional Training & Resources: Remedy is currently under developm recall, if applicable, will be provided once a remedy has been released by HMA. Warranty Warranty information will be updated once remedy has been released by HMA. Parts Parts, if applicable, will be provided once a remedy has been released by HMA. FAQs: Q1: What is the issue? A1: The emblem affixed to the driver’s air bag cover in the subject vehicles may have been welded improperly during installation. Q2: What is the safety concern? A2: An improperly secured emblem could detach during frontal air bag deployment, increasing the risk of injury during a crash. Q3: Have there been any accidents or injuries? A3: As of the date of the filing (08/17/22) to NHTSA, there are no related injuries or reported incidents in the U.S. Q4: What will be done during this recall service at the dealer? A4: Once an official remedy is available, all owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the remedy completed free of charge, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Q5: What if the owner incurred out-of-pocket expenses for obtaining a remedy for the recall condition? A5: Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24,2022. Q6: Will a Stop Sale be issued? A6: Yes, a “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Q7: When will owners be notified? A7: Owners will be notified in October 2022. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers. Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREPLine Warranty Prior Approval (PA)Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) HyundaiRecall / Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai RoadsideAssistance [email protected] 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 [email protected] [email protected] 1‐866‐984‐6355 [email protected] 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Supportfor Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes Assistance with Car Care Scheduling: • Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes Assistance with Car Care Scheduling: • Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes Description Customer questions orconcerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non‐campaignrelated Hyundai RoadsideAssistance Key ReferenceInformation Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Locatedon the service tab homepage in www.HyundaiDealer.com Car CareScheduling(Xtime) – Tutorials Car CareScheduling(Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car(SRC)Program Technical Service Bulletin (TSB) Uncompleted CampaignVINListing Recall CampaignWebsite NHTSAWebsite www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car CareScheduling 1. Log into Xtime 2. Under the menu at thetop left,select ‘CONFIGURE’ 3. Under the dealershiptab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com> Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS> SERVICE tab > select UNCOMPLETED CAMPAIGNVIN LISTING – Dealer Stock (New, SRC, CPO, etc.) andRetailed. www.hyundaiusa.com/recall www.safercar.gov

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Recall 234: Driver Airbag Emblem – Remedy Available – Dealer Best Practice November 04, 2022 Updates to this Document Date • STUI picture of deployed air bag module required added (TSB 22-01-079H-1). 11/04/2022 A dealer “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Description of Campaign: The driver’s air bag emblem on certain 2022MY Elantra N vehicles and 2022-23MY Elantra (with N Line Trim) vehicles may not have been welded properly during installation and may detach during a frontal air bag deployment, increasing the risk of injury in a crash. Affected Vehicles: ⮚ Certain 2022MY Elantra N (CN7N) equipped with 2.0L Turbo engines produced between 12/08/2021 – 05/24/2022. ⮚ Certain 2022-2023MY Elantra with N Line Trim equipped with 1.6L Turbo engines produced between 12/07/2021 – 05/17/2022. ⮚ To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS. Remedy Information: Replace the Driver’s Air Bag. • Estimated Repair Time: 0.4 M/H • Recommended Technician Training Level: Expert (or above) service technician that has completed the Special Service Tools Training Recommended Alternative Transportation: This recall can be performed while the customer waits so a Service Rental Car (SRC) would not be needed. Customer Talk Tracks: During every visit to our dealership, we check your vehicle for open recalls. We found that your vehicle has an open recall for the driver’s air bag module. The driver’s air bag module needs to be replaced because the emblem on the air bag may not have been properly welded and may separate during a frontal air bag deployment causing potential injury. The good news is that we ordered the correct air bag module when you scheduled your appointment, and we can have the recall completed while you wait. OR Unfortunately, we are not able to stock the air bag modules since they are vehicle specific and cannot be ordered without an affected VIN. I will place the order for your air bag module and based on availability provide you with your options based on today’s needs. Best Practice Checklist Reservation: Did you check WebDCS for additional campaigns or recalls? □ Yes □ No Readiness: Was a drivers air bag ordered using the VIN for the vehicle? □ Yes – Provide customer with ETA □ No – Collect VIN and order appropriate part as per TSB 22-01-079H-1. Does your dealership have the necessary special tools identified in TSB 22-01-079H-1? □ Yes □ No Reception: Did you explain to the customer the expected repair time and set the expectation for a status update? □ Yes □ No Did you explain to customer the warranty requirements? □ Yes □ No Repair: Was a STUI picture of the driver’s airbag label taken during installation with the 6 digits of the VIN and date of repair as per TSB 22-01-079H-1? □ Yes □ No Was a STUI picture of the deployed driver’s airbag inflator module with the last 6 digits of the VIN and date of repair as per TSB 22-01-079H-1? □ Yes □ No Is the service technician Expert (or above) service technician that has completed the Special Service Tools Training? □ Yes □ No Parts Return: Did you get the customer’s signature on all warranty lines in addition to the final RO? □ Yes □ No • The two (2) part numbers below are on Critical Supply Part (CSP) restriction; dealers require a valid recall VIN to order these parts. Important: WTC Callback of Parts Removed airbag must be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Please ensure parts are retained. Please pay attention to any related callback request in WEBDCS. Campaign claim will be subject to debit if the parts are requested and not returned. Warranty: NOTE 1: Submit claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this campaign is found in need of replacement while performing this Campaign and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: Removed airbag MUST be deployed before shipping if parts are requested for WTC return. The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claim is subject to debit if the parts requested and not returned. NOTE 4: Two STUI pictures, one of the new air bag label (before inserted into the steering wheel) and one of the deployed inflator module along with a piece of paper displaying the last 6 digits of the VIN and the date of the repair must be included and uploaded to STUI. If not included, claim will be subject to debit. STUI Picture Requirement Ensure a STUI photo of the driver’s airbag label with the last 6 digits of the VIN and the date of repair is included & uploaded. Refer to TSB 22-01-079H-1. • Picture must be taken prior to the new driver airbag being inserted into the steering wheel • Picture must be taken of original air bag module deployed. STUI pictures that do not have the last 6 digits of the VIN, date of repair, driver’s airbag label and deployed inflator module are not acceptable. Acceptable STUI photos of new driver airbag inserted and deployed airbag module below: FAQs: Q1: What is the issue? A1: The emblem affixed to the driver’s air bag cover in the subject vehicles may have been welded improperly during installation. Q2: What is the safety concern? A2: An improperly secured emblem could detach during frontal air bag deployment, increasing the risk of injury during a crash. Q3: Have there been any accidents or injuries? A3: As of the date of the filing (08/17/22) to NHTSA, there are no related injuries or reported incidents in the U.S. Q4: What will be done during this recall service at the dealer? A4: All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the driver air bag. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. Q5: Will a Stop Sale be issued? A5: Yes, a “stop sale” has been issued in accordance with federal regulation for affected vehicles unsold at dealers. Q6: When will owners be notified? A6: Owners were notified in October 2022. Contact Reference Please see the following page for commonly referred to contacts. Thank you for your prompt attention to this important safety matter and continued commitment to Hyundai customers Key Contact Information Dealer Support Contact Information Description Parts Techline Warranty HELPREP Line Warranty Prior Approval (PA) Center Xtime Technical Support AutoLoop Technical Support CDK Technical Support Customer Support Hyundai Customer Care Center (Recall /Campaign Questions) Hyundai Recall /Campaign Website Hyundai Customer Care Center (GeneralQuestions) Hyundai Roadside Assistance [email protected] 1-800-545-4515 1‐800‐325‐6604 1‐877‐446‐2922 [email protected] [email protected] 1‐866‐984‐6355 [email protected] 1-877-850-2010 https://serviceconnect.support.cdk. com/ Contact Information 1‐855‐671‐3059 www.hyundaiusa.com/recall 1‐800‐633‐5151 1-800-243-7766 Parts ordering hotline Vehicle Technical Support for Hyundai Dealer Technicians Warranty Claim questions for Hyundai Dealers Warranty Prior Approval (PA) Center for Hyundai Dealers Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Assistance with Car Care Scheduling: • Appointment / Shop Capacity Management / Campaign Integration / Operation Codes Description Customer questions or concerns related to recall or service campaigns Updated information related to the specific recall or service campaign Customers general questions, non‐campaign related Hyundai Roadside Assistance Key Reference Information Name Source Campaign Central Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com Car Care Scheduling (Xtime) – Tutorials Car Care Scheduling (Xtime) – Recall Appointment Notification Parts – Campaign Parts Management (CPM) Procedure Service Rental Car (SRC) Program Technical Service Bulletin (TSB) Uncompleted Campaign VIN Listing www.HyundaiDealer.com > Service > Dealer Resources > Documents Library > Car Care Scheduling 1. Log into Xtime 2. Under the menu at the top left, select ‘CONFIGURE’ 3. Under the dealership tab, click “EMAIL COMMUNICATION” 4. Slide the toggle to “ADVANCED” 5. Populate as many e-mails as desired in the “PARTS DESK EMAIL FIELD” As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance www.HyundaiDealer.com > Service tab > Hyundai Tech Info A listing of vehicles is located on WEBDCS > SERVICE tab > select UNCOMPLETED CAMPAIGN VIN LISTING – Dealer Stock (New, SRC, CPO, etc.) and Retailed. Recall Campaign Website NHTSAWebsite www.hyundaiusa.com/recall www.safercar.gov Appendix History Date • Remedy Not Available • Remedy Available (TSB 22-01-079H) • STUI picture of deployed airbag module added (22-01-079H-1) 08/19/2022

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-632 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : AUG 18, 2022 NHTSA Recall No. : 22V-632 Manufacturer Recall No. : 234 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 247 Estimated percentage with defect : 12 % Vehicle Information : Vehicle 1 : 2022-2022 Hyundai Elantra N Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 205 model year 2022 Hyundai Elantra N vehicles produced on 12/8/2021 through 5/24/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. market Production Dates : DEC 08, 2021 – MAY 24, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2023 Hyundai Elantra Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : The subject population includes 42 model year 2022-2023 Hyundai Elantra vehicles produced on 12/7/2021 through 5/17/2022 by Hyundai Motor Company (“HMC”) for sale in the U.S. market Production Dates : DEC 07, 2021 – MAY 17, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The emblem affixed to the driver’s air bag cover in the subject vehicles may have been welded improperly during installation. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 22V-632 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : An improperly secured emblem could detach during frontal air bag deployment, increasing the risk of injury during a crash. Description of the Cause : Insufficient emblem adhesion due to a supplier process issue affecting the emblem to air bag cover weld quality. Identification of Any Warning that can Occur : None. Involved Components : Component Name 1 : Module Assembly, Driver Air Bag Component Description : Driver-side front air bag module Component Part Number : 80100-IB000NNB Component Name 2 : Module Assembly, Driver Air Bag Component Description : Driver-side front air bag module Component Part Number : 80100-AA200NNB Supplier Identification : Component Manufacturer Name : KD corporation Address : 63, Oncheon-daero 1770 beon-gil Asan-si, Chungcheongnam-do Foreign States Country : Korea, Republic of Chronology : Please see Attachment A for the requested chronology of events leading up to the defect decision. Part 573 Safety Recall Report 22V-632 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Hyundai dealer for replacement of the driver air bag. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for outof- pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : N/A Identify How/When Recall Condition was Corrected in Production : A second sensor designed to monitor and detect abnormal variation in the first temperature sensor’s readings was added to the welding equipment on June 30, 2022. Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the dates listed here. Planned Dealer Notification Date : OCT 17, 2022 – OCT 17, 2022 Planned Owner Notification Date : OCT 17, 2022 – OCT 17, 2022 * NR – Not Reported

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