Recall 222 – Turbocharger Oil Supply Pipe May Leak – 2022 Hyundai Santa Fe & Santa Cruz

SEOCONTENT-START

Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair Technical Service Bulletin GROUP NUMBER RECALL 22-01-035H DATE MODEL APRIL 2022 SANTA FE (TMA) SANTA CRUZ (NXT) SUBJECT: TURBO OIL FEED PIPE REPLACEMENT (RECALL 222) Description: On certain 2022MY Santa Fe (TMA) and Santa Cruz (NXT) vehicles equipped with 2.5T engines, the turbo oil feed tube may be cracked at the fitting on the turbo which may result in an oil leak. Engine oil exposed to certain hot surfaces in the engine compartment could ignite and increase the risk of a fire. Follow the service procedure to identify and replace the turbo oil feed pipe. Applicable Vehicles: MODEL PRODUCTION DATE RANGE Certain 2022 Santa Fe (TMA) w/ 2.5T engines March 3, 2022 – March 7, 2022 Certain 2022 Santa Cruz (NXT) w/ 2.5T engines March 2, 2022 – March 7, 2022 Parts Information: PART NAME PART NUMBER QTY PIPE ASSY-OIL FEED 28240-2S304 1 *** Dealer Stock and Retail Vehicles *** As required by federal law, dealers must not deliver new vehicles for sale or for lease to customers until all open recalls have been performed. Dealers must also perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into customer use and whenever an affected vehicle is in the shop for any maintenance or repair. When a vehicle arrives at the Service Department, access the “Vehicle Information” screen via WEBDCS to identify open Recalls. TURBO OIL FEED PIPE REPLACEMENT (RECALL 222) TSB #: 22-01-035H Page 2 of 4 SUBJECT: Warranty Information: MODEL OP CODE OPERATION OP TIME CAUSAL P/N NATURE CODE CAUSE CODE Santa Cruz (NXT) 21DA10R1 Turbo Oil Feed Pipe Replacement 1.6 28240-2S304 B25 ZZ4 Santa Fe (TMA) 21DA10R2 Turbo Oil Feed Pipe Replacement 1.3 NOTE 1: Submit claim on Campaign Claim Entry Screen NOTE 2: If a part that is not covered by this recall is in need of replacement while performing this recall, and the affected part is still under warranty, please submit a separate claim using the same repair order. If the affected part is out of warranty, submit a prior approval request for goodwill consideration prior to performing the work. NOTE 3: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Service Procedure: 1. 2. Open the hood and identify the oil feed pipe fitting on the top side of the turbocharger assembly. The indicated area is the oil feed pipe fitting portion of the turbocharger. NOTE: During reassembly, be sure to position the copper gasket (A and B) above and below the new oil feed pipe banjo fitting as shown below. B A TURBO OIL FEED PIPE REPLACEMENT (RECALL 222) TSB #: 22-01-035H Page 3 of 4 SUBJECT: 3. 4. 5. 6. Turn off the ignition switch and disconnect the battery (-) terminal. NOTE: Be sure to record the radio presents prior to battery disconnection. Remove the engine cover. (Refer to the Engine And Transaxle Assembly – “Engine Cover”) Remove the engine room under cover. (Refer to the Engine And Transaxle Assembly – “Engine Room Under Cover”) Remove the front muffler Front muffler mounting nuts (C). (Refer to the Intake And Exhaust System – “Muffler”) 7. 8. Remove the upper heat protector (D). Remove the lower heat protector (E). C D E TURBO OIL FEED PIPE REPLACEMENT (RECALL 222) TSB #: 22-01-035H Page 4 of 4 SUBJECT: 9. 10. 11. 12. 13. 14. Remove the V-clamp (F), and then remove the Warm-Up Catalytic Converter (G). Remove the old oil feed pipe (H) and replace it with a new oil feed pipe. Tightening Torque:  Eyebolt (I) 29.5 Nm (22 lb-ft) NOTE: During reassembly, be sure to position the copper gasket (A and B) above and below the new oil feed pipe banjo fitting as shown below.  Mounting Nut (J) 9.8 Nm (7 lb-ft)  Bracket Bolt (K) 10.8 Nm (8 lb-ft) Reinstall all components in reverse order. Reconnect the battery (-) terminal. NOTE: Reprogram the radio presets recorded from Service Procedure Step 3. Start the engine and confirm all function is normal with no warning lights ON. Follow normal part return process to return replaced parts to WTC. G F H I J K B A

**************************************************************************************************************

This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX Dear This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect, which relates to motor vehicle safety, exists in certain 2022 model year Santa Fe and 2022 model year Santa Cruz vehicles. Hyundai is initiating Recall Campaign 222, a safety recall to repair a condition involving the turbo oil feed pipe in these vehicles in the U.S. and Canadian markets. Hyundai is conducting this action to ensure the safety of its vehicles for Hyundai customers. Our records indicate that your vehicle is affected by this recall campaign. What is the problem? The supply line feeding oil to the turbocharger in the subject vehicles may exhibit cracking at the eye joint which could result in an oil leak. Engine oil exposed to certain hot surfaces in the engine compartment could ignite and increase the risk of a fire. What will Hyundai do? Your Hyundai dealer will replace the turbo oil feed pipe with a new one. This procedure will be performed at NO CHARGE to you. What should you do? Please contact your nearest Hyundai dealer to schedule this procedure by visiting www.HyundaiUSA.com/us/en/dealer-locator or calling 1-855-371-9460. The actual time required to perform this procedure on your vehicle will approximately take one hour and a half, however, your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience. If you have other questions If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect without charge, or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov. Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you. Hyundai Motor America Hyundai Motor America P.O. Box 20839 Fountain Valley, CA 92728-9937 IMPORTANT SAFETY RECALL 2022 Santa Fe and 2022 Santa Cruz Turbo Oil Feed Pipe Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8” NHTSA Recall Number: 22V-197 Hyundai Recall Number: 222 This is an important Safety Recall. • Please contact your nearest Hyundai dealer to schedule the repair as soon as possible. • This repair will be performed at NO CHARGE to you. • For updated information, you can visit: www.HyundaiUSA.com/Campaign222

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-197 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Hyundai Motor America Submission Date : MAR 28, 2022 NHTSA Recall No. : 22V-197 Manufacturer Recall No. : 222 Manufacturer Information : Manufacturer Name : Hyundai Motor America Address : 10550 Talbert Avenue Fountain Valley CA 92708 Company phone : 800-633-5151 Population : Number of potentially involved : 16 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Hyundai Santa Fe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 11 2022 model year Hyundai Santa Fe vehicles equipped with 2.5-litre Turbo engines and produced within the specified production date range by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : MAR 03, 2022 – MAR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 Hyundai Santa Cruz Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : GAS Descriptive Information : Based on manufacturing records, the affected vehicles include 5 2022 model year Hyundai Santa Cruz vehicles equipped with 2.5-litre Turbo engines and produced during the specified production date range by Hyundai Motor Manufacturing Alabama (“HMMA”) for sale in the U.S. market. Production Dates : MAR 02, 2022 – MAR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The supply pipe feeding oil to the turbocharger in the subject vehicles may exhibit cracking at the turbocharger pipe joint which could result in an oil leak. FMVSS 1 : NR Part 573 Safety Recall Report 22V-197 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Engine oil exposed to certain hot surfaces in the engine compartment could ignite and increase the risk of a fire. Description of the Cause : The oil feed pipe joint is subject to surface abrasions/cracking and lacks sufficient material thickness due to a stamping mark applied during supplier manufacturing. Identification of Any Warning that can Occur : A. Engine oil leak. B. Smoke. C. Burning/melting odor. Involved Components : Component Name 1 : Pipe-Oil feed Component Description : Oil Pipe connecting the cylinder head to turbocharger Component Part Number : 282402S304 Supplier Identification : Component Manufacturer Name : Korea Flange CO. LTD Address : 63, Hansan-gil Cheongbuk-eup, Pyeongtaek-si Gyeonggi-do Foreign States Country : Korea, Republic of Chronology : March 2022 On March 14, 2022, HMMA informed NASO of a condition detected during inspection of newly built vehicles involving cracks on the turbocharger oil feed pipe that may cause oil to leak onto adjoining components in the engine compartment. HMMA confirmed that the oil pipe(s) were produced within a specific production date range identified by the supplier and most vehicles known to have been equipped with the suspect components were identified and contained prior to dealer shipment. Based on this information, NASO quickly convened its North America Safety Decision Authority on March 21, 2022 and decided to initiate Recall 222 to replace the suspect turbocharger oil feed pipe in sixteen (16) Hyundai vehicles that were sold to dealers prior to HMMA’s audit. Part 573 Safety Recall Report 22V-197 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 As of the date of this filing, Hyundai is not aware of any confirmed crashes, injuries or fires attributable to the recall condition. No related field claims have occurred in the U.S. Description of Remedy : Description of Remedy Program : Hyundai Motor America plans to notify owners of affected vehicles by first class mail with instructions to bring their vehicles to a Hyundai dealer to have the turbocharger oil feed pipe replaced. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Hyundai’s New Vehicle Limited Warranty. Additionally, Hyundai will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022. How Remedy Component Differs from Recalled Component : The remedy oil feed pipe(s) were produced to the correct material specification and are free of any abrasions and cracks. Identify How/When Recall Condition was Corrected in Production : N/A Recall Schedule : Description of Recall Schedule : Dealers and owners will be notified in accordance with the dates listed. Planned Dealer Notification Date : MAY 27, 2022 – MAY 27, 2022 Planned Owner Notification Date : MAY 27, 2022 – MAY 27, 2022 * NR – Not Reported

SEOCONTENT-END