April 28, 2021 NHTSA CAMPAIGN NUMBER: 21V303000
Anti-Lock Brake System Module May Short
An electrical short in the ABS module can increase the risk of an engine compartment fire while parked or driving.
NHTSA Campaign Number: 21V303
Manufacturer Hyundai
Motor America
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 151,205
Summary
Hyundai Motor America (Hyundai) is recalling certain 2013-2015 Santa Fe Sport vehicles. Brake fluid may leak inside the Anti-lock Brake System (ABS) module, possibly resulting in an electrical short.
Remedy
Dealers will replace the ABS multi-fuse, and inspect and replace the ABS module, as necessary, free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Owner notification letters were mailed on August 25, 2021. Note: This recall includes all vehicles previously recalled under NHTSA recall number 20V-520. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 205.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Hyundai has a Recall
Q&A
Q&A: Recall 205 – AN ABS Module
Q1: What is the issue?
A1: The subject vehicles are equipped with Anti-lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time.
Q2: What are the affected vehicles?
A2: The subject vehicles include approximately 151,205 model year 2013-2015 Hyundai Santa Fe Sport vehicles produced by Kia Motor Manufacturing Georgia (“KMMG”) for sale in the U.S. Market.
Q3: What is the safety concern?
A3: An electrical short in the ABS module could increase the risk of an engine compartment fire while parked or driving.
Q4: Have there been any accidents or injuries?
A4: To date, Hyundai is aware of eighteen (18) engine compartment fires related to this defect.
Q5: What will be done during the recall service at the dealer?
A5: Customers can continue driving these vehicles; however, due to the possibility of a fire originating from the ABS module while parked, Hyundai recommends parking these vehicles outside and away from structures until the recall remedy is completed. Hyundai plans to notify owners to bring their vehicles to the nearest Hyundai dealership for inspection of the ABS module and, if necessary, replacement with a new one. In addition to ABS module inspection, the ABS multi-fuse will be replaced with a revised one to mitigate the risk of a fire caused by an internal electrical short.
The remedy procedure will be performed at no charge. Hyundai will provide reimbursement to owners for repairs according to the plan submitted to NHTSA on May 16, 2018.
Q6: When will owners be notified?
A6: Owners were mailed interim notification letters in June 2021 regarding a remedy not yet available. Owners will be mailed notification letters regarding remedy available in July/August 2021.
IMPORTANT
*** Retail Vehicles ***
Dealers must perform this Recall Campaign whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the service department, access Hyundai Motor America’s “Warranty Vehicle Information screen (VIS)” via WEBDCS to identify open Campaigns.
Description: Certain 2013-2015MY Santa Fe Sport (AN) vehicles equipped with Anti-lock Brake System (“ABS”) modules may leak brake fluid internally and cause an electrical short over time. An electrical short in the ABS module could increase the risk of an engine compartment fire. This bulletin describes the procedure to inspect the ABS module, replace the multi-fuse, and if necessary replace the ABS module.
Applicable Vehicles: Certain 2013-2015MY Santa Fe Sport (AN)
Parts Information:
| Part Name | Part Number | Figure | QTY. |
| Hydraulic Unit Assy | 58920-4Z000QQH
58920-4Z200QQH | 1 | |
| 1 | |||
| Service Kit (Multi-fuse and Upper Cover) | 91KIT-4ZUSAQQH | 1 |
SST Information
| Description | Figure/Part Number | Note |
| Multimeter DT-830D | KQ589-4C100QQH | One multimeter has been supplied to each dealer previously under Recall 194.
This multimeter is optional. Refer to the notice below. |
NOTICE
Any multimeter equipped with a manual μA setting and meeting the specifications below may be used.
| Multimeter Specifications | |||
| DC Voltage Measurement Range | 200mV/2V/20V/200V/600V | DC Current Error Range | ±(1.2%+2)Ω |
| DC Voltage Error Range | ±(0.8%+3) | Resistance Measurement Range | 200/2K/20K/200K/ 2M |
| AC Voltage Measurement Range | 200V / 600V | Resistance Error Range | ±(0.8%+2)Ω |
| AC Voltage Error Range | ±(0.8%+3) | Lead Wire Length | 66 cm |
| DC Current Measurement Range | 200µA/2mA/20mA/200mA/ 10A | Power | 9V |
Service Procedure:
NOTICE
If the “ABS”, “ESC” or “Brake” indicator lamps are illuminated, refer to the appropriate section of the repair manual prior to performing this TSB inspection.
1. If applicable, record the customer’s radio preset stations and turn the ignition switch
2. Disconnect the battery negative (-) terminal (A) and remove the junction box upper cover (B).
Battery (-) Terminal Nut Tightening Torque nut:
4.0~6.0 N.m (0.4~0.6 kgf.m, 3.0~4.4 lb-ft)
3. Remove the 10 mm nut (C) and lift the cable over the stud. Release the locking tab (D) and remove the multi-fuse.
NOTICE
Do not re-use the multi-fuse. A new multi-fuse and upper cover from the service kit must be installed after completion of the ABS module inspection and (if applicable) replacement.
Tightening Torque:
9.8~11.7 Nm (1.0~1.2 kgf.m, 7.2~8.7 lb-ft)
4. Place the junction box cable over the junction box stud (E), reinstall the nut and reconnect the battery negative (-) terminal.
5. Connect the red multimeter lead to VΩmA (F) and the black lead to COM (G). Turn the dial to 200µA.
NOTICE
- Do not use the provided SST multimeter for purposes other than measuring leakage current.
- Replace the SST multimeter battery with a 9V battery if it is low.
6. Place the red lead probe of the multimeter against the side of the junction box stud (H).
Place the black lead probe on the ABS1 terminals (I) in the junction box.
NOTICE
- Measurement must be taken for at least 15 seconds to obtain a stable reading.
- Use care not to damage the ABS1 terminals in the junction box with the multimeter black lead probe.
CAUTION
If no current is detected or if the measured value is less than 1.0μA, ensure the junction box cable is connected to the junction box stud and the 12V Battery (-) terminal has been reconnected.
7. Using STUI in the GDS, take and submit a picture of the multimeter’s measured value and the VIN in the background of the photo.
NOTICE
- It is required to take and submit a picture of the multimeter’s measured value using STUI in the GDS; claim will be subject to chargeback if required photo is not taken.
- Refer to the “GDSM and STUI Tips” section on the Hyundai Tech info website for the complete guide on how to capture pictures and videos using STUI.
8. If the measured current value is 70 µA or greater, replace the Hydraulic Unit Assembly (HECU), then continue to step 9 to replace the multi-fuse and upper cover (Service Kit).
- If the measured current value is less than 70µA, HECU replacement is not needed at this time. Continue to step 9 to replace the multi-fuse and upper cover (Service Kit).
Refer to the repair manual for the HECU replacement procedure: SANTAFE SPORT(DMA) > Applicable Model Year > Applicable Engine > Brake System > ESC Control Module > Repair Procedures
9. Disconnect the negative battery terminal, then remove the multi-fuse nut and junction box cable.
Install the new multi-fuse, placing the junction cable over the multi-fuse mounting tab, and the retaining washer on top. Torque to specification.
Tightening Torque:
9.8~11.7 Nm (1.0~1.2 kgf.m, 7.2~8.7 lb-ft)
Install the upper fuse cover from the service kit.
10. Reassemble vehicle in the reverse order of removal. Start the engine. Confirm the “ABS”, “ESC” and “Brake” indicator lamps are not illuminated, clear any incidental DTCs and reprogram the customer’s radio preset stations.
NHTSA Recall Number: 21V-303
Hyundai Recall Number: 205
IMPORTANT SAFETY RECALL
2013 – 2015 Santa Fe Sport
Anti-Lock Brake System (“ABS”) Module
This is an important Safety Recall.
- Please contact your nearest Hyundai dealer to schedule the repair as soon as possible.
- This repair will be performed at NO CHARGE to you.
- To locate your nearest Hyundai dealer and schedule your appointment please visit:
www.HyundaiUSA.com/Campaign205
This notice applies to your Hyundai, VIN:
Dear
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. Hyundai is initiating a new recall campaign 205, to replace recall campaign 194, a safety recall to address a condition with the Anti-Lock Brake System (“ABS”) modules in certain model year 2013 – 2015 Hyundai Santa Fe Sport vehicles produced for sale in the U.S. market and Canada.
What is the problem?
The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving.
What will Hyundai do?
Your Hyundai dealer will inspect the ABS module, replace the multi-fuse, and if necessary, replace the ABS module. This procedure will be performed at NO CHARGE to you.
What should you do?
Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible.
Owners should park their vehicles outside and away from structures until the recall repair is completed. If the Malfunction Indicator Light is illuminated in your vehicle, you should seek service at your Hyundai dealer as soon as possible. The actual time required to perform the repair will take less than one hour, however your vehicle may be needed longer. Therefore, we recommend scheduling a service appointment to minimize inconvenience.
If you have other questions
If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.
Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.
Hyundai Motor America
Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8”
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Reimbursement Notification
If you paid for repairs related to this recall prior to receiving this notification letter, you may submit your reimbursement request electronically or obtain additional information at www.HyundaiUSA.com/Campaign205 or 1-855-371-9460.
No longer own this vehicle?
Changes to your name, address, or if you no longer own this vehicle — Update your information online at: https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html
You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then select the link which will be displayed on your phone.
RECALL 205 ATTACHMENT A
CHRONOLOGY OF EVENTS LEADING UP TO DEFECT DECISION
- April 2018
HMA received a claim alleging an engine compartment fire on a model year 2014 Hyundai Santa Fe Sport vehicle in the U.S. market. HMA was able to inspect the vehicle; however, the source of the fire could not be determined due to the extent of damage to the engine and surrounding components. The ABS module was requested for inspection and analysis.
- May 2018
HMA searched internal records including warranty claims and identified four (4) additional incidents involving engine compartment fires on model year 2013-2014 Santa Fe Sport vehicles. HMA initiated recovery of ABS modules from all incident vehicles and began active monitoring of all engine compartment fires on 2013-2018 Santa Fe Sport vehicles.
- June 2018
HMA summarized its findings to date and issued a Quality Information Report (“QIR”) to HMC. Four
(4) ABS modules recovered from incident vehicles were shipped to KMMG for further inspection.
- September 2018
KMMG reported to HMA that a potential root cause of the fire could not be determined based on parts inspection alone. KMMG dispositioned the parts to be delivered to the supplier, Mando Korea, for further analysis. A notice of a new incident involving a 2015 Santa Fe Sport vehicle was received and the ABS module was requested for recovery.
- April 2019
HMA and HMC conducted a joint inspection on a repurchased 2015 Santa Fe Sport vehicle. The source of the fire could not be determined due to the vehicle damage. The ABS module was recovered by HMC for further study by Mando.
- May 2019 – December 2019
HMA continued active monitoring of new incidents and recovery of all incident parts for analysis. During this time, four (4) incident parts were collected and sent to HMC. HMC and Mando inspected all incident parts received, but an approximate failure mechanism or root cause could not be determined.
- January 2020 – July 2020
HMA enlisted a third-party test laboratory to assist with analysis and testing of incident parts for the purposes of identifying an ABS module failure mechanism and relative root cause. During this time, eight (8) incident ABS modules were sent to Exponent. Through disassembly and examination of internal components, Exponent observed evidence of electrical shorting caused by corrosion on the ABS module ECU’s printed circuit board (“PCB”). Exponent also observed contaminating fluid, later identified as brake fluid, in the motor housing and hydraulic unit attached to the ECU. Exponent used this information to deduce a leak path of brake fluid from the ABS hydraulic unit to the PCB contained within the ECU through its connector, causing brake fluid to accumulate and corrode the PCB resulting in an electrical short. Further replication testing confirmed propagation of an electrical fire caused by this short.
- August 2020
Exponent reviewed its findings with HMA’s NASO on August 5 and August 18, 2020. Based on the information received, HMA’s NASO convened its North American Technical Committee on August
20, 2020 and decided to conduct safety recall 194 (20V-520) for affected vehicles in the U.S. market.
- November 2020 – March 2021
HMC focused on investigating robust alternatives for a final remedy aimed at enhancing the ABS module’s protection against significant overcurrent and subsequent shorting that could result in a fire. After considering various options, HMC developed a new ABS module multi-fuse with a lower amperage rating and conducted replication testing to confirm its effectiveness in safeguarding the module from issues stemming from overcurrent.
- April 2021
HMC informed HMA’s NASO of its investigation findings. Based on this information, NASO convened its North American Safety Decision Authority on April 21, 2021 and decided to conduct a new safety recall of vehicles involved in safety recall 20V-520, including those that received the original remedy.
To date, Hyundai is aware of eighteen (18) engine compartment fires related to this defect.
SEOCONTENT-START
This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX
Dear <FirstName LastName,>
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. Hyundai is initiating a new recall campaign 205, to replace recall campaign 194, a safety recall to address a condition with the Anti-Lock Brake System (“ABS”) modules in certain model year 2013 – 2015 Hyundai Santa Fe Sport vehicles produced for sale in the U.S. market and Canada.
The purpose of this letter is to explain what the recall is about and to keep you informed of Hyundai’s recall implementation plan. We are currently making preparations to implement the safety recall remedy which when available, will be performed at no cost to you. We will send you another notification when the remedy is available.
What is the problem?
The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving.
What should you do in the interim?
We appreciate your patience. Hyundai is currently making preparations to implement the recall remedy. You will receive a second notification letter when the remedy is available. Owners should park their vehicles outside until the recall repair is completed. If the Malfunction Indicator Light is illuminated in your vehicle, you should seek service at your Hyundai dealer as soon as possible. For updated information regarding this recall, please visit:
www.HyundaiUSA.com/Campaign205
If you have other questions
If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov..
Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.
Hyundai Motor America
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
IMPORTANT SAFETY RECALL (INTERIM NOTICE)
2013 – 2015 Santa Fe Sport
Anti-Lock Brake System (“ABS”) Module
This is an important Safety Recall.
• We are currently preparing the remedy. We will notify you when the remedy is ready.
• For updated information, you can visit:
www.HyundaiUSA.com/Campaign205
Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8”
NHTSA Recall Number: 21V-303
Hyundai Recall Number: 205
Window is 4.5″ x 1.25″
0.75″ from bottom
0.75″ from left
IMPORTANT SAFETY RECALL
2012 Accent, 2011 – 2012 Elantra, 2011 – 2012 Sonata Hybrid, 2012 Veloster
Tire Mobility Kit
PRESORTED
FIRST-CLASS MAIL
U.S. POSTAGE
PAID
HYUNDAI
Hyundai Motor America
P.O. Box 2704
Huntington Beach, CA 92647
Hyundai Motor America
P.O. Box 20839
Fountain Valley, CA 92728-9937
If you are a vehicle lessor, Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to
the lessee within ten days.
No longer own this vehicle?
Changes to your name, address, or if you no longer own this vehicle — Update your information online at:
https://owners.hyundaiusa.com/content/myhyundai/us/en/contact-us/update-vehicle-ownership.html
You can easily connect to this web page by using your cell phone to point your camera (or QR code reader app) at the code below. Then
select the link which will be displayed on your phone.
Recall-205_RNA_Env-HB_9x6_PMS_05-21_v1-Bleed
Black – PMS 654 – PMS 185
IMPORTANT SAFETY RECALL (INTERIM NOTICE)
2013 – 2015 Santa Fe Sport
Anti-lock Brake System “ABS” Module
PRESORTED
FIRST-CLASS MAIL
U.S. POSTAGE
PAID
HYUNDAI
Hyundai Motor America
P.O. Box 2704
Huntington Beach, CA 92647
****************************************************************************************************************
Technical Service Bulletin
GROUP NUMBER
RECALL 21-01-052H
DATE MODEL(S)
JUNE, 2021 SANTA FE SPORT
(AN)
SUBJECT:
ABS MODULE INSPECTION AND MULTI-FUSE INSTALLATION
(RECALL CAMPAIGN 205)
Warranty Information:
Model Op. Code Operation Op.
Time
Causal Part Nature
Code
Cause
Code
Santa Fe
Sport (AN)
01DG02I0
HECU Inspection and Multi-Fuse
Installation
0.3
58920-
4Z200QQH
N99 C99
01DG02R0
HECU Inspection & Replacement
and Multi-Fuse Installation
2.0
58920-
4Z200QQH
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part that is not covered by this recall is found in need of replacement while performing
Recall 205 and the affected part is still under warranty, submit a separate claim using the same
Repair Order. If the affected part is out of warranty, submit a Prior Approval Request for goodwill
consideration prior to performing the work.
NOTE 3: If the picture of the multimeter’s measured value and the VIN in the background of the photo
using STUI are found to not be taken, the claim will be subject to chargeback.
****************************************************************************************************************
Recall 205 Dealer Best Practice
Date: June 29, 2021
Attn: Dealer Principal/General Manager/Service Manager/Parts Manager
Subject: Recall 205 – Anti-Lock Brake System (“ABS”) Module Inspection (TSB# 21-01-052H) – Remedy Available v2
Updates To This Document
Date
• Remedy Available – TSB# 21-01-052H
• Recall 205 replaces existing Recall 194 for the affected vehicles.
6/29/21
*** IMPORTANT Retail Vehicles ***
Dealers must perform this Recall Campaign whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the Service Department, access Hyundai Motor America’s “Warranty Vehicle Information Screen (VIS)” via WEBDCS to identify open Campaigns.
Affected Vehicles
Certain 2013-2015MY Santa Fe Sport (AN)
Description
Hyundai is initiating a new recall campaign 205, to replace recall campaign 194, a safety recall to address a condition with the Anti-Lock Brake System (“ABS”) modules in certain model year 2013-2015 Hyundai Santa Fe Sport vehicles produced for sale in the U.S. market and Canada. The new recall campaign offers an improved remedy for the affected recall population. Hyundai is initiating this action to ensure the safety and compliance of its vehicles.
The subject vehicles are equipped with Anti-Lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time. An electrical short could result in significant overcurrent in the ABS module increasing the risk of an engine compartment fire while parked or driving. This information describes the procedure to inspect the ABS module, replace the multi-fuse, and, if necessary, replace the ABS module.
Service Action
Reservation – Always check the Vehicle Information Screen in WebDCS for open campaigns and recalls, and advise the customer on time requirements.
Readiness – Review this announcement and the accompanying FAQs, if any, with all Service and Parts staff including Reservationist/BDC. Also, complete all applicable training, check your reservation capacity settings (you can set separate capacities for every recall/campaign), confirm email addresses for campaign appointments, and that you have all necessary tools, campaign parts and shop equipment as needed.
• Be prepared to put customers in an SRC or alternative transportation, if needed.
• Please ensure to park these vehicles outdoors and away from structures until the vehicle is repaired.
• Recommended Level of Technician Certification and/or Completed Coursework to perform TSB work:
Expert Service Technician with two or more years of experience repairing Hyundai vehicle brake and electrical systems.
Reception – Always check the Vehicle Information Screen in WebDCS for open campaigns and recalls, and print a copy for technicians. Provide SRC or an alternative vehicle, as needed. If a customer has declined the campaign, note this on the repair order and request the customer’s signature next to the statement.
• Provide customer with transportation options such as SRC, alternative vehicle, shuttle, or rideshare.
Repair – Always plug in the GDS before starting the repair. Make sure to complete an MPI on all vehicles and Quality Control your work.
• Refer to TSB for inspection and service procedures.
• If the “ABS”, “ESC” or “Brake” indicator lamps are illuminated, refer to the appropriate section of the repair manual prior to performing the inspection.
• The ignition switch must remain OFF during this inspection.
• Prior to using the multimeter, verify the internal fuse is not open.
• Do not re-use the existing multi-fuse. A new multi-fuse and upper cover from the service kit must be installed after completion of the ABS module inspection and (if applicable) replacement.
• It is required to take and submit a picture of the multimeter’s measured value using STUI in the GDS.
Make sure the VIN is in the background of the photo
Refer to the “GDSM and STUI Tips” section on the Hyundai Tech Info website for the complete guide on how to capture pictures and videos using STUI.
o If the measured current value is 70 μA or greater, replace the HECU according to the shop manual followed by installation of the new multi-fuse and upper cover from the service kit.
Return – Review all completed campaigns and repairs to answer any customer questions. Also, schedule the customer’s next service.
Reconnect – Follow up for customer satisfaction.
Parts
Review the parts and Special Service Tools (SST) information in the TSB.
Please note that dealers can use their own multimeter for this recall if it meets the specifications listed in the TSB.
Warranty
Customer Notification
NHTSA has posted this recall. Owners were mailed interim notification letters in June 2021 regarding a remedy not yet available. Owners will be mailed notification letters regarding remedy available in July/August 2021.
Thank you for your prompt attention to this important matter and continued commitment to Hyundai customers.
Hyundai Motor America
Q&A
Q&A: Recall 205 – AN ABS Module
Q1: What is the issue?
A1: The subject vehicles are equipped with Anti-lock Brake System (“ABS”) modules that could leak brake fluid internally and cause an electrical short over time.
Q2: What are the affected vehicles?
A2: The subject vehicles include approximately 151,205 model year 2013-2015 Hyundai Santa Fe Sport vehicles produced by Kia Motor Manufacturing Georgia (“KMMG”) for sale in the U.S. Market.
Q3: What is the safety concern?
A3: An electrical short in the ABS module could increase the risk of an engine compartment fire while parked or driving.
Q4: Have there been any accidents or injuries?
A4: To date, Hyundai is aware of eighteen (18) engine compartment fires related to this defect.
Q5: What will be done during the recall service at the dealer?
A5: Customers can continue driving these vehicles; however, due to the possibility of a fire originating from the ABS module while parked, Hyundai recommends parking these vehicles outside and away from structures until the recall remedy is completed. Hyundai plans to notify owners to bring their vehicles to the nearest Hyundai dealership for inspection of the ABS module and, if necessary, replacement with a new one. In addition to ABS module inspection, the ABS multi-fuse will be replaced with a revised one to mitigate the risk of a fire caused by an internal electrical short.
The remedy procedure will be performed at no charge. Hyundai will provide reimbursement to owners for repairs according to the plan submitted to NHTSA on May 16, 2018.
Q6: When will owners be notified?
A6: Owners were mailed interim notification letters in June 2021 regarding a remedy not yet available. Owners will be mailed notification letters regarding remedy available in July/August 2021.
Key Contact Information
Dealer Support
Contact Information
Description
Parts
[email protected]
1-800-545-4515
Parts ordering hotline
Techline
1‐800‐325‐6604
Vehicle Technical Support for Hyundai Dealer Technicians
WarrantyHELPREPLine
1‐877‐446‐2922
Warranty Claim questions for Hyundai Dealers
Warranty Prior Approval (PA) Center
[email protected]
Warranty Prior Approval (PA) Center for Hyundai Dealers
XtimeTechnical Support
[email protected]
1‐866‐984‐6355
Assistance with Car Care Scheduling:
• Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes
AutoLoop Technical Support
[email protected]
1-877-850-2010
Assistance with Car Care Scheduling:
• Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes
CDK Technical Support
https://serviceconnect.support.cdk.com/
Assistance with Car Care Scheduling:
• Appointment / ShopCapacityManagement / Campaign Integration / OperationCodes
Customer Support
Contact Information
Description
HyundaiCustomer Care Center (Recall/ CampaignQuestions)
1‐855‐671‐3059
Customer questions or concerns related to recall or service campaigns
HyundaiRecall / Campaign Website
www.hyundaiusa.com/recall
Updated information related to the specific recall or service campaign
HyundaiCustomer Care Center (GeneralQuestions)
1‐800‐633‐5151
Customers general questions, non‐campaign related
HyundaiRoadsideAssistance
1-800-243-7766
HyundaiRoadsideAssistance
Key Reference Information
Name
Source
Campaign Central
Consolidated repository of recall and service campaign dealer best practices. Located on the service tab homepage in www.HyundaiDealer.com
Car Care Scheduling (Xtime) – Tutorials
www.HyundaiDealer.com> Service > Dealer Resources > Documents Library > Car Care Scheduling
Car Care Scheduling (Xtime) -Recall Appointment Notification
1. Log into Xtime
2. Under the menu at the top left, select ‘CONFIGURE’
3. Under the dealership tab, click “EMAIL COMMUNICATION”
4. Slide the toggle to “ADVANCED”
5. Populate as many e-mails as desired in the “PARTS DESK EMAILFIELD”
Parts – Campaign Parts Management (CPM) Procedure
As applicable; www.HyundaiDealer.com > Parts > Documents Library > Campaign Parts Management
Service Rental Car (SRC) Program
SRC Documentation: www.HyundaiDealer.com > Service tab > Documents Library > Service Rental Car
TSD: www.HyundaiDealer.com > Service tab > SRC Fleet Mgmt Software
Insurance: www.HyundaiDealer.com > Service tab > SRC Insurance
Technical Service Bulletin (TSB)
www.HyundaiDealer.com > Service tab > Hyundai Tech Info
Uncompleted Campaign VIN Listing
A listing of vehicles is located onWEBDCS> SERVICE tab> select UNCOMPLETED CAMPAIGN VIN LISTING
– Dealer Stock (New, SRC, CPO, etc.) and Retailed.
RecallCampaignWebsite
www.hyundaiusa.com/recall
NHTSAWebsite
www.safercar.gov
Appendix
Updates To This Document
Date
• Remedy Not Yet Available
5/3/21
SEOCONTENT-END
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| HYUNDAI | SANTA FE SPORT | 2013-2015 |
9 Associated Documents
Remedy Instructions and TSB
RCRIT-21V303-1453.pdf 1091.522KB
Interim Owner Notification Letter(Part 577)
RIONL-21V303-2412.pdf 432.771KB
Defect Notice 573 Report
RCLRPT-21V303-5849.PDF 213.73KB
Remedy Instructions and TSB
RCRIT-21V303-2514.pdf 1091.508KB
Chronology
RMISC-21V303-7845.pdf 87.983KB
Recall Acknowledgement
RCAK-21V303-6447.pdf 645.704KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V303-6181.pdf 181.269KB
Manufacturer Notices(to Dealers,etc)- – Recall 205 Anti-Lock Brake System (ABS) Module Inspection (TSB# 21-01-052H)
RCMN-21V303-3049.pdf 395.989KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V303-2136.PDF 211.26KB
Latest Recalls Documents
1 Associated Investigation
Non-crash Vehicle Fires
NHTSA ID: PE19003
Dated opened: March 29, 2019
In a letter dated Jun 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened a Recall Query (RQ17-004) on all Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires. The query covers most of the petition subject Sonata and Santa Fe vehicles.
On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent an Information Request letter to Hyundai (September 2018) requesting information on all engine and non-engine related fires in the petition Hyundai vehicles. ODI performed extensive analysis on the information obtained from Hyundai. During the DP18-003 analysis, Hyundai initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles, (nearly 240,000 total vehicles: Recalls 18V-934, 19V-063, and 19V-204). In addition to engine compartment fires, ODI has received allegations of vehicle fires affecting other components, including taillight housings, taillight wire harnesses, and/or light bulbs. Based on ODI’s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA has decided to grant the petition.
The petition is hereby granted. A Preliminary Evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Sonata and 2011-2014 Santa Fe. While prior recalls of vehicles covered by this PE have primarily related to engine fires, NHTSA’s Preliminary Evaluation is not limited to engine components and may cover additional vehicle systems or components as well.
Attached is a list of the reference numbers for the 160 VOQs cited above.
- 【Meet all your needed size】-- The fuse kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.(Not including micro2 fuse.)
- 【Reasonable quantity matching】-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
- 【High quality and wide application】-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc.But not for(Ford F,2014 Ram 1500,Hyundai Tucson 2018,RAM 2500,2016 jeep cherokee).
- 【Easy to identify】-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- 【Installation Instructions】--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
- ALL SIZES YOU NEED - The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model )
- HIGH QUALITY - The auto fuse is made of Premium zinc alloy terminals for corrosion resistance and enhanced conductivity. The fuse assortment comes with a storage box, easy to store and carry
- EASY TO IDENTIFY - The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- WIDE APPLICATION - variety of sizes that are commonly used in most of vehicles. This fuse kit can be used on Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc
- FUSE PULLER - The fuses puller is included in the mini fuses box, help you easily replace the fuse
- Easy Identification: Made of a high quality zinc alloy, with a transparent cover and color coded
- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
- Wide Applications: Fits most vehicles like car, truck, marine, SUV, travel trailer and other vehicles
- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
- 【STANDARD (ATO/ATC) SIZE ONLY】Dimensions: 0.752IN × 0.728IN × 0.2IN. Not compatible with Mini, Low-Profile Mini, Micro2 or Maxi fuses. Please verify your original fuse size and amperage before ordering to avoid fit issues
- 【COMPLETE STANDARD FUSE KIT】 The automotive fuse kit includes 80pcs of commonly used standard fuses: 3A, 5A, 7.5A, 10A, 15A, 20A, 25A, 30A, 35A, 40A (8pcs of each). Each fuse is color-coded and marked with its rated current for easy identification
- 【HIGH QUALITY MATERIAL】 The auto fuse is crafted from premium zinc alloy terminals, offering corrosion resistance and enhanced conductivity. It quickly and accurately fuses the current, protecting your vehicle and electrical equipment from short circuits and overloads
- 【EASY TO IDENTIFY】 Each blade fuse is color-coded and clearly marked with its amperage, making it easy to identify. The transparent housing allows for easy inspection
- 【WIDELY USED】 Ideal for RVs, cars, trucks, motorcycles, campers, SUVs, boats, and other general-purpose DC applications. The storage box is designed for easy storage, and the fuse box features a locking mechanism to secure the fuses
- [Meet all your needed size]-- The fuse kit includes micro size 50pcs,60pcs micro2 size, mini size 160pcs and standard size 90pcs. Three styles of auto fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- [Reasonable quantity matching]-- We increase the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced other kinds of fuses, the fuse assortment can serve as a backup fuse box for cars.
- [High quality and wide application]-- The fuse is made of environmentally friendly plastic and zinc alloy. The blade fuses are suitable for cars ,RV, truck, motorcycles, boats,SUV, ATV, UTV, Camper RV, Motorcycles, etc
- [Easy to identify]-- The car fuses of each current specification are distinguished by different colors, and the current specification number is marked on the top of each automotive fuses, which is easy to identify.
- [Installation Instructions]--Car fuses assortment kit contains fuse installation instructions to help you replace and install the fuse correctly.
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