Right Rear Wheel Lug Nuts May Be Loose – 2019 Hyundai Ioniq Hybrid & 2020 Elantra

October 9, 2019 NHTSA CAMPAIGN NUMBER: 19V720000

Right Rear Wheel Lug Nuts May Be Loose

A wheel detaching from the vehicle increases the risk of a crash.

 

NHTSA Campaign Number: 19V720

Manufacturer Hyundai Motor America

Components WHEELS

Potential Number of Units Affected 48

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.

 

Remedy

Hyundai will notify owners, and dealers will inspect and, if necessary, tighten the lug nuts, free of charge. The recall began November 15, 2019. Owners may contact Hyundai customer service at 1-800-251-0871. Hyundai’s number for this recall is 184.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Hyundai has a Recall

 


IMPORTANT SAFETY RECALL

2020 Elantra and 2019 Ioniq
Right Rear Lug Nut Torque

 

NHTSA Recall Number: 19V-720

Hyundai Recall Number: 184

 

This is an important Safety Recall.

  • Please contact your nearest Hyundai dealer to schedule the repair as soon as possible.
  • This repair will be performed at NO CHARGE to you.
  • To locate your nearest Hyundai dealer and schedule your appointment please visit:
    www.HyundaiUSA.com/Campaign184

 

This notice applies to your Hyundai, VIN: XXXXXXXXXXXXXXXXX

Dear <FirstName LastName,>

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Hyundai has decided that a defect which relates to motor vehicle safety exists in certain model year 2020 Hyundai Elantra vehicles produced between July 2, 2019 and August 01, 2019 and certain model year 2019 Hyundai Ioniq vehicles produced between July 3, 2019 and July 23, 2019 by Hyundai Motor Company (“HMC”) in the Republic of Korea. Our records indicate that your vehicle is affected.

 

What is the problem?

The lug nuts securing the rear right-hand wheel to the hub assembly on the subject vehicles may have been insufficiently tightened during vehicle assembly, increasing the risk of wheel detachment while driving. A detached wheel while driving could increase the risk of a crash.

 

What will Hyundai do?

Your Hyundai dealer will inspect and tighten the lug nuts, if necessary. This procedure will be performed at NO CHARGE to you.

 

What should you do?

Please contact your nearest Hyundai dealer to schedule the recall repair as soon as possible.

The actual time required to perform the installation will take less than one hour, however your vehicle may be needed longer, therefore we recommend scheduling a service appointment to minimize inconvenience.

If you have other questions

If you require further assistance, you may contact the Hyundai Customer Care Center at 1-855-371-9460. If you believe that the dealer or Hyundai has failed or is unable to remedy the defect within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to https://www.safercar.gov.

Thank you for your attention to this important safety matter. We apologize for any inconvenience this may have caused you.

Hyundai Motor America

 

Importante Retiro del Mercado por Motivos de Seguridad — Si tiene preguntas llama 1-800-633-5151 y oprima “8”

 


2 Affected Products

Vehicles

MAKEMODELYEAR
HYUNDAIELANTRA2020
HYUNDAIIONIQ HYBRID2019

 


6 Associated Documents

Recall Quarterly Report #1, 2019-4

RCLQRT-19V720-7996.PDF 211.14KB

 


Recall Quarterly Report #2, 2020-1

RCLQRT-19V720-9637.PDF 211.238KB

 


Owner Notification Letter(Part 577)

RCONL-19V720-5213.pdf 362.772KB

 


Recall Acknowledgement

RCAK-19V720-6408.pdf 244.138KB

 


Defect Notice 573 Report

RCLRPT-19V720-7064.PDF 213.963KB

 


Recall Quarterly Report #3, 2020-2

RCLQRT-19V720-3178.PDF 211.314KB

 


Recalls Documents

 


 

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Sposuit 20 Pcs M12x1.5 Black Lug Nuts, 19mm Hex - Replacement for Hyundai
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