Recall 018G – Water Damage to Starter Solenoid May Cause Fire – 2017-2019 Genesis G80, Genesis G90, & 2019 Genesis G70

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February 13, 2024 NHTSA CAMPAIGN NUMBER: 24V107000

Water Damage to Starter Solenoid May Cause Fire

An engine compartment fire while parked or driving can increase the risk of injury.

 

NHTSA Campaign Number: 24V107

Manufacturer Hyundai Motor America

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 90,907

 

Summary

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.

 

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters are expected to be mailed April 13, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai’s numbers for this recall are 254(H) and 018G(G).

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Genesis has a Recall

 


Safety Recall Campaign 018G: Starter Assembly – Retailer Best Practice

February 15, 2024

Document Topic Date
  • Remedy Not Available
02/15/2024

 

IMPORTANT: As required by federal law, retailers must not deliver new vehicles for sale or for lease to guests until all open recalls have been performed. Retailers must perform all open recalls on used vehicles, demo, and rental vehicles prior to placing them into guest use and whenever an affected vehicle is in the shop for any maintenance or repair.

 

To check vehicle specific recall applicability, access the “Vehicle Information” screen via WebDCS.

 

Recall Description

The starter solenoid in the subject vehicles could be contaminated with water if operated in abnormally wet conditions, such as a flooded road. Moisture contamination within the starter solenoid could cause an electrical short over time. An electrical short could result in significant overcurrent increasing the risk of an engine compartment fire while parked or driving.

 

Applicable Vehicles (Certain)

  • 2017-19MY Genesis G80 (DH) produced 03/17/2016 – 01/04/2019
  • 2017-19MY Genesis G90 (HI) produced 06/13/2016 – 01/22/2019
  • 2019MY Genesis G70 (IK) produced 05/02/2018 – 01/26/2019

IMPORTANT NOTICE: Owners can continue driving these vehicles, however, Genesis recommends owners to park their vehicles outside and away from structures until the recall remedy is completed.

 

Remedy Information

This remedy is currently under development and additional information will be provided once it has been developed for release by GMA.

 

Recommended Alternative Transportation:

A Courtesy Vehicle Program (CVP) vehicle or Service Valet should be provided to guests at the guest’s request.

  • Please note that the Service Valet is available to the original owner for 3/36 ONLY.
  • A CVP vehicle can be offered if vehicle is within or outside of 3/36.
  • A Service Valet or CVP may also be required based on the repair procedure duration/wait and any other additional work on the vehicle that may need to be addressed during the guest’s visit.

 

Guest FAQ:

Q1: What is the issue? 

A1: The starter solenoid in the subject vehicles could be contaminated with water if operated in abnormally wet conditions, such as a flooded road. Moisture contamination within the starter solenoid could cause an electrical short over time.

 

Q2: What are the affected vehicles?

A2: Affected vehicles include the following:

  • 2017-19MY Genesis G80 (DH) produced 03/17/2016 – 01/04/2019
  • 2017-19MY Genesis G90 (HI) produced 06/13/2016 – 01/22/2019
  • 2019MY Genesis G70 (IK) produced 05/02/2018 – 01/26/2019

 

Q3: What is the safety concern?

A3: An electrical short could result in significant overcurrent increasing the risk of an engine compartment fire while parked or driving.

 

Q4: Have there been any accidents or injuries?

A4: As of the filing to NHTSA on February 13, 2024, there are no crashes, injuries, or fatalities attributable to this condition in the U.S. or Canada. To date, there are twelve (12) unique thermal incidents isolated to the starter assembly in the U.S.

 

Q5: Will a Retailer Stop Sale or Port Hold be issued? 

A5: No, as the involved vehicles are no longer in factory production or offered for retail sale.

 

Q6: What will be done (planned remedy) during the recall service at the retailer? 

A6: Owners can continue driving these vehicles; however, Genesis recommends parking their vehicles outside and away from structures until the recall remedy is completed. All owners of the subject vehicles will be notified by first class mail with instructions to bring their vehicles to a Genesis retailer to install a relay kit in the engine junction box. This remedy will be offered at no cost to owners for all affected vehicles, regardless of whether the affected vehicles are still covered under Genesis’s New Vehicle Limited Warranty. Additionally, Genesis will provide owners of affected vehicles reimbursement for out-of-pocket expenses incurred to obtain a remedy for the recall condition in accordance with the reimbursement plan submitted to NHTSA on February 24, 2022.

 

Q7: When will owners be notified? 

A7: Owners of the subject vehicles will be notified via First Class mail in mid-April 2024.

 


Hyundai Recall Campaign 254/018G

Attachment A: Requested Chronology of Events Leading Up to Decision

❖January 2024

On January 5, 2024, HMNA NASO’s Data Analysis (“DA”) team was notified by HMC of the starter thermal concern that occurred in Korea.  DA began a preliminary review of U.S. market field data to confirm related incident(s) and trending behavior.

On January 10, 2024, HMC provided Korean domestic market field information and plans to conduct water ingress testing based on evidence of water contamination observed in recent starter solenoid warranty returns.  Based on this information, DA recommended to escalate the incident to the Technical Review Committee (“TRC”) for further evaluation of U.S. market condition.

On January 18, 2024, HMC notified NASO of replication testing results provided by R&D.  According to HMC, the testing confirmed starter solenoid water ingress while driving at various low speeds and levels of water-submerged roadways; increasing risk of moisture contamination within the starter solenoid, which could cause an electrical short over time due to the continuous power supplied to the starter solenoid.

Based on these results, HMC decided to conduct field campaign(s) of affected vehicles in Korea and other foreign markets while NASO continued its investigation into the U.S. market condition.  Based on this information, on January 22, 2024, NASO filed a Foreign Recall Report in accordance with 49 C.F.R. Part 579 requirement(s), citing its continued investigation into the appropriate course of action for the U.S. market.

 

February 2024

On February 6, 2024, HMA’s NASO convened its North America Safety Decision Authority.  Although North American markets’ analysis concluded with no trend and low rate, NASO decided to conduct a safety recall of affected Hyundai and Genesis vehicles in the U.S. and Canadian markets in an abundance of caution.

❖ NASO has confirmed twelve (12) unique thermal incidents isolated to the starter assembly in the U.S. from September 29, 2017, through July 9, 2023. There are no crashes, injuries, or fatalities attributable to this condition in the U.S.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
GENESIS G70 2019
GENESIS G80 2017-2019
GENESIS G90 2017-2019
HYUNDAI GENESIS 2015-2016

 


5 Associated Documents

Recall Acknowledgement

RCAK-24V107-3071.pdf 645.266KB

 


Attachment A – Chronology

RMISC-24V107-6090.pdf 129.604KB

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Defect Notice 573 Report

RCLRPT-24V107-7565.PDF 214.994KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V107-6198.pdf 212.088KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V107-3109.pdf 238.381KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V107&docType=RCL

 


 

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